Remote PR Jobs

FEBRUARY 15, 2023

But the power of AI goes beyond content generation, and can assist PR teams with tasks like data analysis and customer service. More and more companies are relying on automated software to handle tedious tasks. Zapier, a competitor, offers similar services for small businesses.

Technology 130

Technology Customer Service Software How To 130

ImPRessions - Crenshaw Communications

OCTOBER 4, 2022

That task typically starts with an information session, often before the letter of agreement is signed. We download information and ask questions, probing for the key points of the narrative we envision will make the company stand out. ” “We offer great customer service/value/reliability.”

How To 310

How To Transportation Software Employee 310

Onclusive

JANUARY 28, 2021

Furthermore, we provide the best white-glove customer service in the industry, and communications professionals can count on superior support no matter which solution they use. . Customer Support. When choosing a technology platform, customer support can sometimes be overlooked – but it shouldn’t be. Christine K.

Media 195

Media Customer Service Enterprise Technology 195

The Hoyt Organization

APRIL 17, 2024

To keep track of customer sentiments, rankings, and keywords PR professionals use several tools at a go, which can be tasking. Imagine having a tool that monitors the web and delivers free business news and information to you. This will help you stay informed on the latest developments and changes in your field.

Google 96

Google Publicity Customer Service Web 96

5W PR

MAY 10, 2023

Offering Exceptional Customer Service Exceptional customer service is crucial for building customer loyalty for baby brands. This involves prompt and helpful responses to inquiries and providing product information. This includes the first interaction and post-purchase support.

Brand 88

Brand Branding Customer Service Guidelines 88

Prohibition

AUGUST 4, 2021

To thrive in today’s digital marketplace, a company needs an online presence that reflects its values and product offerings. If you are currently running your own business, not having an online presence will only hurt when it comes to getting new customers. The more followers you have, the brighter your spotlight becomes.

Reputation 62

Reputation Company Engineering Banking 62

ImPRessions - Crenshaw Communications

MARCH 16, 2021

Facebook Groups for business give brands the opportunity to organically build engagement while discussing technical and insider information, with lead generation as an added benefit. . Most small business owners find Facebook to be the best social media platform to connect with their customers. Targeting local and small businesses.

B2B 344

B2B Facebook LinkedIn Small Business 344

Agility PR Solutions

MARCH 9, 2023

In an era of information overload, customers are more cautious of marketing campaigns. Companies must focus on building trust and authenticity to thrive in this competitive market. Brands know that creating trust and authenticity drives a loyal following. They rely on trusted consumer reviews to form their opinion.

Customer Service 78

Customer Service Consumer Marketing Company 78

The Proactive Report

FEBRUARY 17, 2023

Great content and PR skills can help you get the visibility you need in these media outlets For the past 15 years, Google has dominated the search engine space and it’s played a large part in how people find their information. In addition, companies must also prioritize the customer experience.

Brand 130

Brand Branding Ethics Engineering 130

Onclusive

NOVEMBER 8, 2023

Corporate Communications As companies grow, corporate communications become more important. Companies often hire specialized agencies on a project basis to assist with specific repositioning or market research. But what about other assets that the media or customers are likely to see?

Training 195

Training Media Training Reputation Crisis Communications 195

Onclusive

APRIL 5, 2018

Thankfully, there are companies who are devoted to sharing the user experience of software services such as G2 Crowd, the Yelp of business solutions. With more than 380,000 user reviews, communications and marketing professionals can check out a product before contacting the software company. How much does it cost? Christine K.

Software 199

Software Analytics Customer Service Comparison 199

ImPRessions - Crenshaw Communications

JANUARY 19, 2017

Good customer service and good public relations have never been more aligned. A company can spend millions on a brand reputation campaign, use high-powered PR agencies, and reap the benefits of CEO thought leadership, but if unhappy customers hit a brick wall instead of help, those investments may be squandered.

Customer Service 120

Customer Service Publicity Insurance Insurance 120

Onclusive

JUNE 1, 2023

Social media monitoring captures data on the performance of social media activity from both your company and your competitors. Once you’re armed with this information, you can craft your multi-stakeholder communications strategy accordingly. This can help inform your own competitive strategies and keep you one step ahead.   9.

Strategy 370

Strategy Communications Reputation Measurement 370

5W PR

DECEMBER 13, 2021

These days, business communication tends to focus on the customers, and with the sheer number of similar products and services available to them in the market, it’s easy for those customers to switch from one company to another. The third one is the way that consumers want to be contacted by the company.

Communications 88

Communications Consumer Customer Service Case Study 88

ImPRessions - Crenshaw Communications

AUGUST 25, 2020

As PR experts know, social sites are communities, and they can be tools for listening to media, customers and stakeholders. It can inform a social media plan by mapping the key topics that engage stakeholders, identifying potential weaknesses, and anticipating questions. Develop a simple social strategy . Consider a C-level blog.

Social Media 380

Social Media Leadership LinkedIn Corporate 380

Onclusive

AUGUST 9, 2021

As companies grow, corporate communications become more important. Taking dry content like company policies and turning it into information that employees actually want to read requires a savvy communicator. But what about other assets that the media or customers are likely to see? Corporate Communications.

Training 370

Training Media Training Reputation Crisis Communications 370

5W PR

JULY 15, 2020

A media kit is a first impression, which means the materials should make people want to learn more about your brand, to provide journalistic coverage of their company, and answer the question: “What do I need to know about this business?”. While a media kit is a collection of information about the brand, not all media kits will look the same.

How To 176

How To Media Guidelines Pitching 176

5W PR

JUNE 7, 2021

Customer service. Instant messaging apps are ideal for customer service. Special offers can be sent and customer queries can be resolved through back-and-forth conversation. The texts can have specific information for one customer or wider messages for more than one customer. Build trust.

Marketing 107

Marketing Real Estate Customer Service Mobile 107

NewsWhip

JUNE 14, 2023

G2 is the largest and most trusted software marketplace, assisting 80 million individuals annually in making informed software choices through authentic peer reviews. Every year, they evaluate and rank the top companies worldwide by analyzing up-to-date reviews provided by real users.

Leadership 78

Leadership Software Customer Service Small Business 78

5W PR

MAY 31, 2022

No company wants to lose out on conversions and sales over something as simple as the website loading speed, especially if that business provides its customers with plenty of great solutions. That’s why companies need to improve the overall website experience for their customers, so they can generate more conversions and grow.

Banking 88

Banking Customer Service Software Data 88

Onclusive

AUGUST 22, 2017

Depending on the stage of the business, communications professionals are often tasked with creating messaging cards and positioning statements for the companies they represent. Internal communicators must be savvy enough to turn dry content like company policies into info employees actually want to read. Internal Communications.

Media Training 397

Media Training Crisis Communications Conference Training 397

ImPRessions - Crenshaw Communications

MAY 1, 2018

Bylined content helps establish a B2B executive as an industry expert or brand voice, and it’s also a strong way to boost SEO for an individual or company. This typically comes in the form of expertise unique to your executive, company, or industry. Some will be service pieces that offer tips or tools.

B2B 147

B2B Leadership Customer Service eBook 147

Bianchi Biz Blog

FEBRUARY 2, 2023

The model can be used to generate tweets, Facebook posts, and other types of social media content that can be used to promote products, events, and other aspects of the company. This can be especially useful for companies that need to create a large amount of social media content on a regular basis.

Automotive 80

Automotive Training Customer Service Data 80

5W PR

FEBRUARY 8, 2021

Power survey showed that more than half the first-time home buyers polled (54%) felt angry or confused when their mortgages were turned over to mortgage servicing companies. Bad customer service headed the list of complaints followed by poor self-service. Engagement is also important.

Customer Service 88

Customer Service Policies Analysis Training 88

Buzzstream

FEBRUARY 9, 2024

There are many different wire services where companies publish thousands of press releases daily, so it is critical to put the time and effort into crafting the best press release to make yours stand out. A press release is an official statement or proclamation announcing news that provides relevant information to the media.

Examples 62

Examples Product Launch Data Report 62

PR 20/20

NOVEMBER 22, 2022

Internal alignment is a significant challenge for professional services companies. Many companies struggle to make sure that remote workers and departments are aligned with real-time customer information. On top of that, teams are tasked with meeting the needs of multiple stakeholders on the customer side.

Internal 80

Internal International Meeting Leadership 80

ImPRessions - Crenshaw Communications

OCTOBER 8, 2018

B2B buyers are often looking for as much information as possible on vendors and products before they buy, and they rarely buy on impulse. Offer useful information and insights. B2B companies can engage and attract followers through educational and entertaining content. Educate future customers. Build a community.

B2B 170

B2B Social Media Media Education 170

5W PR

MAY 23, 2022

Nowadays, a large number of brands and companies of all sizes use AI to streamline their customer service. Conversational AIs use machine learning and natural language processing to converse and have unique interactions with the customers. Use Of Conversational AI.

Marketing 88

Marketing Guidelines Customer Service Technology 88

5W PR

OCTOBER 14, 2020

These figures and earlier articles about consumers’ increased dependency on social media to browse and shop, make social media customer service extremely important. In September, social media management platform Hootsuite reported that 76% of consumers message a business seeking customer service or support. Guidelines.

Social Media 88

Social Media How To Media Guidelines 88

PR 20/20

JUNE 6, 2023

The platform is now a comprehensive suite of tools and services to help businesses with their marketing, sales, customer service, and operations. It’s ultimately designed to enable businesses to attract, engage, and delight customers throughout their buyer's journey.

Knowledge Base 52

Knowledge Base Customer Service System Analytics 52

Flack's Revenge

DECEMBER 7, 2020

It was an interesting marketing strategy from parent company American Chicle – whose other product was Chiclets. Going back even earlier, Coca Cola famously guarded its secret formula, as described in Wikipedia : The Coca-Cola Company ‘s formula for Coca-Cola syrup…, is a closely guarded trade secret. Not necessarily.

How To 194

How To Wikipedia Engineering Web 194

5W PR

DECEMBER 26, 2019

A study by Boston-based ecommerce company Databox shows what some marketers see as changes they’ll be implementing in 2020 to heighten their company’s visibility and revenue – and crucially to stay ahead of the competition. . Additional areas suggested by Databox were account-based marketing for B2B companies and link-building.

Marketing 113

Marketing Instagram Media SEO 113

Cision

OCTOBER 25, 2016

Inevitably many companies choose a platform that offers monitoring (such as Cision’s new Communication Cloud™ ) to handle their social media. What I want to do in this piece is share how companies use social media monitoring. Customer Service (Social Care). Sentiment Analysis.

Social Media 120

Social Media How To Media Customer Service 120

Onclusive

AUGUST 30, 2023

As the guardians of a company’s image and narrative, PR, comms, and marketing professionals have the unique power to shape perceptions , amplify awareness, and cultivate customer loyalty. But the task of building and maintaining a lasting brand value is a t ricky one, requiring careful strategy and dedicated execution.

Brand 195

Brand Branding How To Reputation 195

5W PR

OCTOBER 6, 2023

Collecting feedback Businesses actively gather feedback through various channels, such as surveys , social media, customer support interactions, and online reviews. This feedback provides a wealth of information about customer preferences, pain points, and expectations.

Consumer 88

Consumer Strategy Case Study Survey 88

Newsfile

JANUARY 30, 2024

Stay informed and ahead in the industry by embracing these essential trends. AI Integration in Daily Tasks According to the latest annual McKinsey Global Survey on the State of AI , the most commonly reported uses of generative AI tools are in marketing and sales, product and service development and service operations.

Trends 105

Trends YouTube Video Social Media 105

ImPRessions - Crenshaw Communications

JUNE 7, 2018

This means that a customer service or PR team must recognize the difference between an anonymous troll with a miniscule following and a legitimate customer or influencer. In April, a presidential Twitter tirade against Amazon helped the company’s share price plunge 11% in one week. When the SEO isn’t good.

SEO 227

SEO Privacy Crisis Crisis Management 227