4 Building Blocks for Social Selling Systems on Social Media


Today, brands must implement social listening to manage a successful social selling system. Best Practices Featured social listening social selling system

How To Communicate With Stakeholders When Systems Are Down In A Cybersecurity Crisis

Melissa Agnes

When working with clients to plan for and prepare for this type of high-risk scenario, one important question that we always address is: “In the event that our systems are down, what is the best alternative measure for communicating with stakeholders?”

Trending Sources

Streak: Possibly the Best CRM System for Small Business

Waxing UnLyrical

Which makes a good CRM system for small business a necessity. Because we can only grow our businesses if we have a system that helps we keep track of conversations in play, as well as those we need to initiate. Are there other CRM systems you are fond of?

Nearly 800 flights canceled after Delta system outage

PR Daily

After a massive system outage that Delta Airlines suffered early Monday, flights have resumed, but the nightmare isn’t over for travelers whose flights were canceled. In terms of crisis—and customer backlash online—airlines organizations often draw the short end of the stick.

Why Livefyre Is The Best Blog Comment System Evah

Waxing UnLyrical

I think Livefyre, the comment system that has been implemented on WUL for just under two months , is da bomb. I’m not one to get overly excited by blog comment systems, but this one has me blown away. This is part of the Blogging for Grasshoppers series.

System Administrator (z/Linux) - Poughkeepsie, NY

Flack Me

Company: Marist College Location: Poughkeepsie, New York Industry: New Media - Web Dev Career Level: Mid Level Career (5+ yrs experience) Minimum Education: Bachelor''s Job Status: Full Time Salary Range: Commensurate with Experience

Web 3

Marketing Systems Analyst - Baltimore, MD

Flack Me

Company: Agora, Inc. Location: Baltimore, Maryland Industry: Not Specified Career Level: Mid Level Career (5+ yrs experience) Minimum Education: Bachelor''s Job Status: Full Time Salary Range: Commensurate with Experience

New Media Developer/Systems Administrator - Indianapolis, IN

Flack Me

Company: Indiana University Location: Indianapolis, Indiana Industry: Not Specified Career Level: Early Career (1+ yrs experience) Minimum Education: Bachelor''s Job Status: Full Time

Dishonoured: How the Beckham knighthood scandal reveals the rot at the heart of the honours system

Mark My Words

Sunday Times, 12.02.17. Mark Borkowski, a public relations expert, argued that brand Beckham was having a “wobble” rather than a “tumble” He added: “It’s now all about recovery and it will be business as usual.” ” Mark Comments

Dishonoured How the Beckham knighthood scandal reveals the rot at the heart of the honours system

Mark My Words

Sunday Times, 12.02.17. Read here: [link]. Mark Comments

#SocialPR Spotlight: Amanda Roe

Waxing UnLyrical

Ladies & Gents, I give you the latest entrant into the Social PR Spotlight: Amanda Roe, Global Public Relations and Research Manager for Biamp Systems! I’m Amanda Roe, and I’m the Global Public Relations and Research Manager for Biamp Systems.

Simple HTML & CSS Tips for Landing Pages & Blog Posts

PR 20/20

Fortunately, content management systems (CMS) exist to make creating, updating and testing websites easy for anyone who can use a word processor. A polished landing page or blog post can mean the difference between conversion and lost opportunity.

PR Insights from the 2017 Trust Barometer

The Proactive Report

The System is Broken. Globally, 53% feel that the system is no longer working. Then comes immigration (55%) and the pace of innovation at 51%; A Failing System + Fears = Action. These things matter even more to those who believe the system is no longer working.

Media 56

Six Signs Your Brand Needs a Digital Audit

Ron Torossian

The definition of a system audit is an investigation into how effectively a business operates in the digital world. It examines all the aspects of an organization addressing what elements are working and not working.

The whole news publication process has become faster and more efficient for Daimler


Morawski: “The old system was not intuitive and it was complicated.” ” Although all options for a new system were arranged for the global sites, local offices needed find their own solution. “Here the system automatically publishes the whole package.

The Most Common Systematic Failure In Crisis Communication – And Odds Are, You’re Vulnerable To It

Melissa Agnes

Fool-proof this system, in the event that systems are down. In other words, ensure there’s a backup system in place. Do you have a backup database, in the event that systems are down?

From Media Monitoring to Media Intelligence


If you don’t have a system in place that automates it for you (and many don’t), it can take a significant amount of time that could otherwise be used for strategizing. For public relations professionals, media monitoring can be both tedious and exciting. As an employee of a PRTech company, I’m obviously a bit biased in […]. Industry Insights & Trends media intelligence Media monitoring

29 Advanced Digital Newsletters That Help You Learn


There’s some good advice about two systems you can use to curate content: the painstaking way, and the easy way. I Don’t Want To Know About Your Time-Saving Content Curation System, Or You, For That Matter. Content Curation System One. I even had a system.

Digg 52

TCIP #009 – Emergency Evacuation and Re-Entry Planning with Mike McKenna

Melissa Agnes

ICS (Incident Command System): What it is, how it works and how to adapt it to your corporate culture. Within this episode Melissa Agnes and Mike McKenna discuss functional-based roles vs. person-based roles; how to make ICS (Incident Command System) work for your corporate culture; what you need to know when it comes to emergency evacuation and re-entry planning; and the importance of testing your plan once it’s been created.

Crisis 102

Join #PRStudChat on February 22nd for a Career Day Twitter Chat

PR Expanded

Joining us as our special guests and co-hosts will be Jess Ostroff, CEO and Director of Calm at Don’t Panic Management, Laura Petrolino, Chief Client Officer at Arment Dietrich and Joe Colon, Social Media Manager at Atlantic Health System.

How to Write News Release Headlines Reporters Love

Business Wire

Many editorial systems show the first 55 characters of your news release headline.

5 “Must Include” Items for your Crisis Management Plan

Melissa Agnes

Contrarily, if you already have a CRM or other systems that contain all of this contact information for one or more stakeholder groups, be sure to: Tag the appropriate data for easy reference, access and filtering in the heat of the moment.

CEOs Must Be Stewards of Integrity and Inclusion

Return on Reputation

It’s the same school of thought that suggests that the systems to encourage diversity in universities are unfair, but the justice system is color blind.

13 Fortunate Truths about PR

PR Matters

PR must, therefore, be responsible for: Informing all relationships (audiences) through a tried-and-test messaging system.

The Good, the Bad, and the Ugly of AMEC’s New Framework

Katie Paine's Measurement Blog

I’ve also developed a different framework that I use in my work called the 6-Step System for Perfect Measurement.)

Optimizing Your Content in the New SEO Environment


Original and organic content is key if you want to move up the Google ranking system, but creating engaging content doesn’t stop at text. [By Aaron Broverman].

SEO 68

Panasonic launches fully integrated social newsroom


Resulting in innovative electronics technology in a wide variety of products, systems, and services; ranging from consumer electronics products to industrial devices, building products, and housing. Panasonic was founded in 1918.

Hannah and Her Sister Disrupt PR with Babbler

Flack's Revenge

She explained the system, which turns the traditional model of media relations on its head. It reminded me of the meeting and the inspiration for the system, which sprang from the experiences of Hannah’s sister Sarah Azan (the one on the left), who comes from a PR background.

Media 77

Israeli Startups Join Axis Innovation at NYSE

Flack's Revenge

Optibus enables a better public transportation system through efficient and real-time scheduling and control. I had the great pleasure of attending an event hosted by Axis Innovation this morning at the NYSE.

CASL — one year on


Recently, a friend had me look at a system that would let him scrape Linkedin and add email addresses to his mailing list without the express permission of those people. RIVER FALLS,WISCONSIN-AUGUST 22,2014: A can of Hormel brand Spam spread.

PR Measurement’s Secret Weapon Integrated UTMs


When adding a link to an email distribution, you can now enter campaign tracking codes from your marketing automation systems. This allows you to use your existing marketing automation or analytics system to track the traffic driven via that link.

Art and Science: The Three Pillars of Storytelling Mapped to Data


Marketing CRM (B2C) and sales automation systems (B2B) are also worth the outreach.

7 Things You Need to Know Before Starting a PR Business

PR Expanded

A Guest Post by Maris Callahan, Director of Public Relations, Donuts Inc.

Salesforce Is Doing Social Crisis Management Right


At that point, the system had failed completely and social media erupted with complaints. NA14 Salesforce System Status Alert. What happens when the largest Customer Relationship Management tool in the world has an unplanned outage?

How to modernize your PR team workflow – The Essential Guide

Frederik Vincx

In the fifties, Toyota wrote the book on production systems and continuous improvement. At the foundation of TPS (The Toyota Production System) lies the Japanese concept of kaizen. Taiichi Ohno (1912-1990), father of the Toyota Production System.

Ann Convery: Featured Panelist at How to Find and Retain New Customers Event

Mora Communications

Speak Your Business™, Ann’s signature system, uses neuromarketing and other tools to show business owners how to transform their messages into client magnets that increase revenues, win the pitch, and boost the bottom line.

B2C 13

Blogging Tips for PR Pros

PR Expanded

Many social media content management systems you probably already use for your clients have their own templates or proprietary editorial calendars. A Guest Post By Maris Callahan, Director of Public Relations for Donuts Inc.

3 Must-Do’s (Right Now) to Make 2015 Crisis-Free

Melissa Agnes

2- Put your IT systems through a vulnerability audit. Work to understand the systems you currently have in place and revise your current policies. Happy New Year! 2014 was an eventful year, especially when it came to crises of all different sizes and scales.

Crisis 115

3 Tips for Building a Measurement Strategy


Most brands use a customer relationship management system like Salesforce or Microsoft Dynamics to track their prospects’ and customers’ moves; however, CRM systems were originally designed for sales teams and don’t necessarily provide the full picture for marketing and public relations.

Business Wire and Workiva Partner to Reduce Risk and Streamline the Disclosure Process

Business Wire

Wdesk users will be able to seamlessly locate their files in Business Wire’s order-entry system Business Wire Connect, enabling mutual customers to disseminate their messages to the capital markets quickly and securely all from one controlled environment.