Ronn Torossian

JANUARY 31, 2019

Crisis communications is a key aspect to public relations. In fact, if you want to achieve the optimal resolution to any PR crisis, you need to have a plan in place before the crisis erupts. The post Do You Have a Pre-Crisis Checklist? Business Crisis PR

Crisis 299

Crisis Crisis Communications Blogging Publicity 299

ImPRessions - Crenshaw Communications

OCTOBER 25, 2018

That happened this week when the Campbell Soup Company found itself in hot water after a bizarre tweet from its own head of government affairs — an executive who ironically lists “crisis management” among his skills.

Crisis 236

Crisis Company Crisis Management Government 236

Melissa Agnes

OCTOBER 5, 2016

I’m often asked how organizations should go about beginning to socialize their crisis management plan throughout the depths of their organization. How do you go about socializing your crisis management plan?

Crisis Management 360

Crisis Management Crisis How To Training 360

Melissa Agnes

NOVEMBER 27, 2018

Each month I answer questions from real people doing real work in–or learning about–crisis readiness. ” … and a question that caught me by surprise, but I loved: “What do I think of the show Scandal in the context of crisis management?”

Crisis Management 292

Crisis Management Crisis Privacy YouTube 292

Garrett Public Relations

OCTOBER 26, 2018

As usual, this week saw no shortage of brands in crisis. Crisis hit […]. The post PR Crisis of the Week: Campbell Soup, Ryanair and Megyn Kelly appeared first on PR Consultant Garrett Public Relations Columbus/Worthington OH. crisis crisis communications crisis management crisis PR PR PR crisis public relations communications PR Crisis of the Week press release publicity

Crisis 161

Crisis Crisis Management Social Media Brand 161

Reputation Us

APRIL 25, 2019

No matter how sophisticated your business operations appear, in today’s world, it’s not IF a crisis will occur, but WHEN. While you can’t anticipate a crisis, you can be prepared for one. Attendees learned how to: Prepare for a crisis.

Real Estate 78

Real Estate Reputation Crisis Policies 78

Agility PR Solutions

DECEMBER 10, 2018

As PR practitioners know all too well, a company crisis can have severe implications on brand reputation, but company strategy can also get sidelined during the chaos. The post Crisis lessons—how crisis-mode learnings inform stronger biz strategy appeared first on Agility PR Solutions.

Crisis 120

Crisis Strategy Reputation Company 120

Onclusive

SEPTEMBER 27, 2017

Social media has fundamentally changed how people communicate in times of crisis. This month, the Wall Street Journal outlined dozens of ways social sites and apps are being utilized during a crisis. Map out what is and isn’t a crisis, who needs to be alerted and who should respond.

Crisis Communications 278

Crisis Communications Crisis Communications Education 278

Ronn Torossian

JULY 5, 2016

A brand must be prepared for a possible reputation crisis caused by its influencers or spokespeople. To be as prepared as possible, here are some steps to take should a reputation crisis occur. The post Crisis Management for Influencers appeared first on 5WPR CEO Ronn Torossian Founder's Blog. Brand PR Crisis PR 5WPR CEO Crisis PR Agency PR Agency Public Relations

Crisis Management 190

Crisis Management Crisis System Reputation 190

Melissa Agnes

OCTOBER 8, 2014

When a crisis event is “over” it is very natural to focus on operational recovery and business continuity. But the reality is that the aftershocks from a crisis can be more devastating and costly to the organization than the original crisis itself. By Tony Jaques.

Crisis 324

Crisis Crisis Management Journalism Reputation 324

The Proactive Report

MARCH 21, 2017

KPMG’s 2017 On the Board’s Agend a report also has crisis and reputation management listed as a priority and notes that crisis prevention and readiness have taken on an increased importance and urgency for boards and management teams. Crisis Readiness Tips.

Reputation 247

Reputation Crisis Case Study Survey 247

NewsWhip

MARCH 6, 2019

The post Five things we learned about crisis management at the PR News 2019 Crisis Summit appeared first on NewsWhip. Communications & PR Crisis management social media social media analytics[…].

Crisis Management 99

Crisis Management Crisis Analytics Social Media 99

Axia PR

SEPTEMBER 17, 2018

How crisis communications is becoming more necessary in college athletics. Given the 24/7 news cycle that currently operates, these instances show a shift toward the need for crisis communications for an industry whose traditional media coverage focuses on the outcome of a game.

Crisis Communications 143

Crisis Communications Crisis Communications Industry 143

ImPRessions - Crenshaw Communications

FEBRUARY 26, 2018

It’s not the worst reputation crisis that can happen to a food chain (just ask Chipotle ), but for a chicken restaurant to run out of chicken not only opens to door to competitors, but it makes its management look incompetent. in its response to the mini-crisis.

Crisis 215

Crisis Crisis Management Newspapers Reputation 215

Melissa Agnes

APRIL 3, 2014

By Garth Rowan, Communications Consultant and member of the Agnes + Day Crisis Intelligence Team. The powerful words of Margaret Mead bear noting and are especially important for organizations focused on crisis avoidance. Crisis avoidance vs. crisis management.

Crisis 369

Crisis Strategy Crisis Management Groups 369

Cision

JUNE 8, 2015

The airline continued to communicate via social media throughout the ordeal and was universally lauded for its social media response to this crisis. Social media adds an overwhelming complexity to crisis communication. Want to handle a crisis smoothly?

Crisis Communications 339

Crisis Communications Crisis Social Media Communications 339

Melissa Agnes

MAY 2, 2016

I often get asked the following question: What should we include in our organization’s crisis management plan? 5 important elements to include in your crisis plan. Not all incidents and issues escalate to crisis level. 3- Pre-approved crisis communication strategy and messaging.

Crisis Management 312

Crisis Management Crisis Government System 312

Agility PR Solutions

FEBRUARY 26, 2019

When a PR crisis hits, that is not the time to start building a response team. You need to have some of those key people in place when the crisis hits, so you can respond quickly and effectively before the situation escalates. Analysis Public Relations crisis

Crisis Management 106

Crisis Management Crisis How To Analysis 106

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure.

Crisis Communications 318

Crisis Communications Crisis Communications Crisis Management 318

Garrett Public Relations

FEBRUARY 9, 2019

Lately, there seems to be no shortage of folks who seem hell-bent on creating a crisis for themselves, simply because they seem not to know when to be quiet. The post How Talking TOO Much Can Create a Crisis Where There is None appeared first on PR Consultant Garrett Public Relations Columbus/Worthington OH. communications crisis communications crisis PR media interviews media relations PR PR crisis public relations consulting crisis media training tips PR consultant

Crisis 110

Crisis Examples Media Training Interviews 110

Ronn Torossian

APRIL 18, 2016

Crisis management and communication is the most common PR function known to the public. The Real Purpose of Crisis Communications More to the truth, crisis communications help brands prepare for, endure, survive, and thrive when controversy … READ MORE ». The post Responding to Crisis appeared first on 5WPR CEO Ronn Torossian Founder's Blog. Business Crisis PR 5WPR CEO Public Relations

Crisis 163

Crisis Crisis Communications Crisis Management Reputation 163

PR Daily

MARCH 21, 2019

Regardless of their industry or the specifics of their particular crisis, there is one consistent question clients ask: Should we respond? Jumping into a back and forth with someone who has already decided that you are guilty escalates, rather than diffuses, a crisis.

Crisis 148

Crisis Reputation Healthcare Nonprofit 148

Cision

DECEMBER 4, 2017

One negative comment can attract thousands of tweets and reactions, turning that single comment into a full-blown PR crisis. When a PR crisis hits, confusion, anxiety, and chaos can shake up your organization. Read on for three tips to turn a social media crisis into a PR win.

Crisis 260

Crisis Crisis Management How To Brand 260

Melissa Agnes

OCTOBER 8, 2014

When a crisis event is “over” it is very natural to focus on operational recovery and business continuity. But the reality is that the aftershocks from a crisis can be more devastating and costly to the organization than the original crisis itself. By Tony Jaques.

Crisis 195

Crisis Crisis Management Journalism Reputation 195

PR Daily

FEBRUARY 22, 2019

Lately, there seems to be no shortage of folks who seem hell-bent on creating a crisis for themselves, simply because they seem not to know when to be quiet. Here are some lessons to be learned and media interview tips to avoid starting your own PR crisis: 1.

Crisis 167

Crisis Interviews Conference Course 167

Cision

JULY 31, 2015

Verticals don’t matter; a B2B brand is just as likely as a B2C or nonprofit to face a crisis at some point. Establish a crisis communication plan now rather than later. Crisis management involves pre-crisis, mid-crisis and post-crisis phases.

Crisis 291

Crisis How To Brand Branding 291

Melissa Agnes

JULY 26, 2016

Take a look: Are you ready for a cyber security crisis? Cyber security is a crisis scenario that is extremely top of mind these days – and rightfully so. 5 steps to help you develop a cyber security crisis management plan.

Crisis Management 312

Crisis Management Crisis Handbook Data 312

Ronn Torossian

SEPTEMBER 5, 2017

Do you have a crisis PR plan in place? The post Will Your Crisis Plan be Ready When it Matters? Crisis PR Ronn TorossianIs your plan ready to get ahead of the bad news, grab the headlines and regain control of the message?

Crisis 247

Crisis Blogging 247

PR Daily

JANUARY 31, 2019

Most organizations have some form of a crisis communications plan in place, but many haven’t updated it in years. Join experts at the Crisis Communications Conference at Nebraska Medicine, May 9–10 in Omaha, Nebraska.

Crisis 166

Crisis Conference Crisis Communications Reputation 166

PR Daily

FEBRUARY 25, 2019

RELATED: Learn how to prepare, defend and promote your organization during a crisis. ]. In any crisis or issues management situation it is important to develop messaging that appeals on both factual and emotional levels. Crisis Communications

Crisis 159

Crisis Leadership YouTube System 159

Agility PR Solutions

APRIL 2, 2019

The post Uber embroiled in alarming PR crisis—and the time to act is now appeared first on Agility PR Solutions. Analysis Public Relations crisisOnce again, Uber has become embroiled in a tragedy it had no control over.

Transportation 143

Transportation Crisis Reputation Analysis 143

PR Daily

APRIL 25, 2019

RELATED: Join us May 9–10 for our Crisis Communications Conference. ]. The post Boy Scouts stresses youths’ safety amid vast sexual misconduct crisis appeared first on PR Daily. Crisis Communications Boy Scouts of America

Crisis 95

Crisis Policies Report Nonprofit 95

Melissa Agnes

SEPTEMBER 9, 2014

While your team gets to the route of the problem, the clock continues to tick and the news of the crisis continues to spread. Put the crisis to bed as quickly as possible, while suffering the least amount of negative repercussions to the organization’s reputation and bottom line.

Crisis 353

Crisis Crisis Management Employee Engineering 353

Agility PR Solutions

FEBRUARY 10, 2019

The post Gucci’s sweater crisis perpetuates fashion PR embarrassments appeared first on Agility PR Solutions. Analysis Public Relations crisisIt’s not all Gucci.

Fashion 130

Fashion Crisis Social Media Brand 130

ImPRessions - Crenshaw Communications

MAY 15, 2018

A crisis situation presents abundant challenges for public relations and business leaders, not the least of which are the critical first communications. Five crisis PR first responses. See this fascinating Wired article for a deeper peek into the inner mechanisms of crisis PR.

Crisis 170

Crisis Privacy Reputation Airlines 170

Melissa Agnes

MARCH 28, 2016

Never underestimate the power of emotion in crisis management. Emotion is often underestimated in crisis management. And yet, it’s one of the most powerful aspects of a crisis. A recent example of this was the Ebola crisis of 2014.

Crisis Management 312

Crisis Management Crisis Viral Crisis Communications 312

Melissa Agnes

OCTOBER 25, 2016

Take a look: Related links you may find interesting: Dyn’s official response to the DDoS crisis. Don’t Let Your Business Go Dark: How To Manage A DDoS Crisis. Crisis-Ready? appeared first on Melissa Agnes - Crisis Management Keynote Speaker.

Crisis 335

Crisis Crisis Management Video Twitter 335

Ronn Torossian

JULY 13, 2016

However, increasingly, brands also use social media as part of their crisis communications … READ MORE ». The post Using Social Media During a Crisis appeared first on 5WPR CEO Ronn Torossian Founder's Blog. Ronn Torossian 5WPR CEO BRANDING Crisis PR Crisis PR Agency Public Relations Social MediaSocial media has forever changed how people stay in touch with each other and get updates on each other’s lives.

Social Media 195

Social Media Crisis Media Crisis Communications 195

PR Daily

MARCH 7, 2019

When faced with a crisis, your first instinct might be to deny all wrongdoing. In fact, your denial could make a crisis even worse. Denials are usually the first knee-jerk when a crisis comes. RELATED: Learn how to prepare, defend and promote your organization during a crisis. ].

Crisis 141

Crisis Reputation Crisis Communications Employee 141

Melissa Agnes

FEBRUARY 9, 2016

We just put the world crisis of Ebola to bed and here we are, already faced with yet another looming epidemic. As the Zika virus continues to spread, what are the major crisis management risks that healthcare organizations and government agencies should be thinking about?

Crisis Management 307

Crisis Management Crisis Strategy Government 307