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Where Silicon Valley Bank’s PR went wrong

PR Daily

The bank failure involved some PR failures, too. As the dust settles on the failure of Silicon Valley Bank (SVB), ground zero might turn out to be a one-two punch of mishandled communications. ” Loizos says these are the very you don’t want to hear from a bank CEO.

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How Silicon Valley Bank’s failure may have been ignited by botched PR

Agility PR Solutions

As the dust settles on the failure of Silicon Valley Bank (SVB), ground zero might turn out to be a one-two punch of mishandled communications. First, there was a newsletter well read by venture capitalists (VCs) that may have begun an erosion of confidence.

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M&T Bank’s response to Buffalo grocery store shooting

PR Daily

M&T Bank put its framework into practice as tragedy struck in the bank’s hometown of Buffalo, New York. The post M&T Bank’s response to Buffalo grocery store shooting appeared first on PR Daily.

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Bank of America had the biggest brand story in August with community loan scheme

NewsWhip

Just as August was coming to a close, Bank of America announced its new initiative to make buying a home easier and more affordable for Black and Hispanic/Latino communities, which includes zero-down-payment and zero-closing mortgages for first-time home buyers.

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For comms pros, Silicon Valley Bank is a reminder that trust is currency

Sword and the Script

They didn’t trust the bank. The banking community has some unique dynamics… Scar tissue. The preceding cryptocurrency meltdown toppled a bank or two and reminded us of the financial ghosts; and Uncertainty.

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Commonwealth Bank Hammered for Billing Dead Customers

Ronn Torossian

As Wells Fargo waited to find out how much it would have to pay for past transgressions, an Australian bank hit the headlines for admitting to billing clients for fees. The catch: those clients had been dead for years, and at least some people at the bank knew it. Commonwealth Bank of Australia admitted as much during a government investigation, saying the practice of billing dead customers for “financial advice” went back years, in one case at least a decade. .

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How brand journalism is changing, according to TD Bank’s Chad Mitchell

PR Daily

The VP of corporate & public affairs and head of content & digital platforms for the Canada-based bank shares his secrets for brand journalism in 2022. After a brief stint back in the agency world after Walmart, Mitchell landed at TD Bank.

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PR Rock Stars: U.S. Bank’s Susan Beatty

Communications Conversations

Bank and that I get to do all the “fun stuff.” Bank Stadium). 2–In 2016, you helped spearhead the PR efforts around the new US Bank Stadium. Bank Stadium was a really fun time for us at the bank. Bank Places to Play, a three-year $1 million grant funding program in partnership with the MN Vikings. Bank Stadium is such a large place to play, but the small places matter too. Bank Stadium was a family day. Bank Stadium February 4, 2018.

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Bank taps Questlove to appeal to millennial audiences, boosts brand awareness and trust

PR Daily

Citizens Bank partnered with The Roots’ drummer and held an event that earned online engagement, leading to a win in the Event Marketing Campaign category of Ragan’s PR Daily Awards.

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Bank Stress Tests Complete. Could Your Bank Now Pass a “Reputation” Test?

Reputation Us

Congratulations to all 34 of the nation’s largest banks for passing their annual “stress test” this summer. Each year the Federal Reserve conducts a financial health checkup on banks, called a stress test , to determine how solid they are. After the economic downfall of 2008 the Fed wanted to ensure banks would be able to continue to lend to consumers and businesses even in a severe financial crisis. banks have significantly rebounded from the 2008 financial shock.

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Citizens Bank creates financial resource center, attracting high traffic numbers and low bounce rates

PR Daily

When COVID-19 struck, Citizens Bank knew it needed to be there for its customers’ financial questions. The post Citizens Bank creates financial resource center, attracting high traffic numbers and low bounce rates appeared first on PR Daily.

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Inside Innovation: ING Bank Communications team

The Resolution Blog

Changing the traditional PR structure and workflow isn’t easy so when we heard about the success of ING Bank communications team in Amsterdam, we had to find out more. Here we speak to ING Bank communications director, Johan van der Zanden to find out how his comms team became Agile and the success they have felt since. Both visits inspired us to return to Amsterdam to set about our change for ING Bank.

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Brands can’t bank on TikTok alone. Here’s why.

NewsWhip

The post Brands can’t bank on TikTok alone. In the past two years TikTok has redefined both what it means and what it takes to become an influencer.

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Bank Stress Tests Complete. Could Your Bank Now Pass a “Reputation” Test?

Reputation Us

Congratulations to all 34 of the nation’s largest banks for passing their annual “stress test” this summer. Each year the Federal Reserve conducts a financial health checkup on banks, called a stress test , to determine how solid they are. After the economic downfall of 2008 the Fed wanted to ensure banks would be able to continue to lend to consumers and businesses even in a severe financial crisis. banks have significantly rebounded from the 2008 financial shock.

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JCT Project Bank Account documentation – what’s changed in 2022?

Practical Law Construction

In 1999, the first project bank account (PBA) was used on a Ministry of Defence project. The same parties enter into it (employer, contractor, subcontractors, not the bank). Just a few other observations: No mention of bank mandate – but it still has to be agreed.

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Convergence of Marketing & Comms: Insights From E*Trade, Dolby, BitGo,  Bank of the West

Onclusive

At the recent Growth PR Conference from AirPR, leadership from E*Trade, Dolby, BitGo, and Bank of the West shared their personal experiences and thoughts on what works… and what doesn’t. Ben Stuart, CMO, Bank of the West. “I The post Convergence of Marketing & Comms: Insights From E*Trade, Dolby, BitGo, Bank of the West appeared first on AirPR.

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Silicon Valley’s Next Victim: Tech Powerhouses Like Apple Looking to Disrupt the Banking Industry

Ronn Torossian

According to experts, it could be time for banking companies to sound the alarm. In fact, the research group “McKinsey” has warned numerous organisations that while the latest launch of fintech startups might seem manageable enough – the more big technology groups get involved, the more banks will have to worry about. Big technology companies like Apple, and Amazon could be on their way to change the way we look at finance forever.

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SCOTUS blocks Texas social media law, Deutsch Bank’s greenwashing scandal and getting employees into the metaverse

PR Daily

The CEO of a Deutsch Bank subsidiary will step down next week following allegations that the company “exaggerated the green credentials of investments it sold,” per CNN. Also: Star Wars franchise defends Moses Ingram against racist fan attacks.

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Deutsche Bank co-CEO announces 35,000 layoffs

PR Daily

Deutsche Bank faced this task as it announced this week it will cut 35,000 jobs by 2020. Deutsche Bank co-CEO John Cryan laid out the company’s “Strategy 2020,” which outlines its plan to cut 9,000 full-time jobs by 2020 and close its business operations in 10 countries. The cuts are expected to save Deutsche Bank €4 billion per year. No one in the communications profession ever wants to be in the position of discussing layoffs, but Deutsche Bank’s approach is textbook.

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Officials tread carefully around Greek banking crisis

PR Daily

As of Monday, the Greek government has ordered banks to shut down and to limit ATM withdrawals to 60 euros (about $67). Greek Prime Minister Alexis Tsipras tweeted this after announcing the bank shutdown: What’s required over the next few days is sobriety and patience. NowThis posted this video which shows Tsipras offering a similar message on TV: Greek PM Alexis Tsipras tries to keep the nation calm after Bank of Greece recommends that banks close.

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2014: Year of the data breach

Reputation Us

Data breaches were an unfortunate theme of 2014. Target, Home Depot and a dozen other companies are just a drop in the bucket, all of whom are likely looking forward to putting this year in the rearview mirror. Communication is crucial throughout any crisis – including data breaches. Many organizations look to their IT departments […]. The post 2014: Year of the data breach appeared first on LTPR.

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Merged banks’ new Truist moniker draws criticism online

PR Daily

However, the team behind SunTrust and BB&T’s new name for their merged bank might have taken a wrong turn. The combined holding company will be named Truist Financial Corporation and the combined bank will be named Truist Bank. What were you thinking naming the merged bank Truist? bank with 275 years of combined history." They are the tronc of banking. Branding pros are slamming the move, but banking insiders are withholding judgment.

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Media Moves at Bloomberg News & Bank Director, Portland News/Talk Radio KXL-FM Promotes Three

Cision

Jim Wyss joins Bloomberg News, Jack Milligan’s new role at Bank Director, and more. Media Blog

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Ben & Jerry’s stops ice cream sales in West Bank, digital newsroom employment dwarfs newspapers, and Toyota holds back on Tokyo Olympics

PR Daily

Ben & Jerry’s halts ice cream sales in West Bank and Gaza Strip. Ben & Jerry’s has announced that it will stop selling its ice cream in the West Bank and Gaza Strip, regions that are on the forefront of disputes between Israel and Palestinian authorities.

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Bank of America shares minimum wage benchmarks, privacy drives brand trust, and Amazon expands worker safety initiative

PR Daily

Bank of America shares benchmark goals to raise minimum wage. Bank of America has announced plans to raise the minimum wage for its employees to $25 by the year 2025. to pay employees who primarily work with the bank at or above $15 per hour.

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Costco tightens mask policy, Deutsche Bank suggests WFH tax, and YouTube ditches its annual ‘Rewind’

PR Daily

In a Deutsche Bank Research report titled, “ What we must do to rebuild ,” the bank’s team suggested a work-from-home tax following a return to the office after COVID-19.

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Financial services marketing trends—how do banks acquire customers today?

Agility PR Solutions

The firm’s 2018 BAI Banking Outlook research study and recent webinar Reported results of a consumer survey seeking to understand what marketing efforts and product offerings compel them to choose a bank. The post Financial services marketing trends—how do banks acquire customers today? New research from financial services consultancy BAI uncovers data on trends in marketing and customer acquisition.

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Royal Bank of Scotland chair exits after Snapchat pictures go public

PR Daily

Of course, I’m judging the former Royal Bank of Scotland chairman by his Snapchats, which ultimately may have cost him his job. He’ll leave the company April 30—just weeks after being appointed to lead RBS’s investment banking operation. that the bank has paid him millions over the last few years. Rory Cullinan seems like a cool guy and a decent dad.

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Doordash responds to driver strike, 17 steps for SEO-friendly content, and Ben & Jerry’s addresses West Bank decision

PR Daily

Ben and Jerry’s founders explain West Bank, Gaza decisions in op-ed. The post Doordash responds to driver strike, 17 steps for SEO-friendly content, and Ben & Jerry’s addresses West Bank decision appeared first on PR Daily.

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Facebook bets on video with new tools, Twitter to shut down Periscope, and Ally Bank offers New Year’s babies $250

PR Daily

In an uplifting PR and marketing stunt, Ally Bank is offering $250 in a custodial online savings account to those born on Dec. As the original digital-only bank, we have a natural affinity for you — we, too, were born for this new digital era.

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11 Shrewd PR and Marketing Predictions You Can Bank On

Sword and the Script

As for the eleven predictions listed here –I predict the chances are good you can take them to the bank in 2016. The post 11 Shrewd PR and Marketing Predictions You Can Bank On appeared first on Sword and the Script. by Frank Strong. The volume of PR and marketing predictions reached an apex as we rounded the corner on a New Year and into 2016. Yet, whatever fatigue you might feel towards predictions, brush it off, because there are a handful of gems. Here are those gems: 1.

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How to improve your marketing without breaking the bank

PR Daily

Without an effective marketing strategy, many businesses would fail. No matter how creative your approach, successful campaigns can be costly. To promote your brand without spending too much, seek to build your audience organically. Here’s how: Set clear goals. Create a list of your most crucial contacts—on- and offline. Doing that in-house can dramatically reduce your cost. If you can’t, seek the services of a media relations expert.

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Critics say Bank of America’s ‘Je Suis Bullish’ email was in poor taste

PR Daily

A Bank of America Merrill Lynch analyst’s decision to title an email with a play on the “Je Suis Charlie” slogan may have come, as comedians often say, too soon. The bank’s Friday morning Flow Show email was titled “Je Suis Bullish,” likely in an effort to inject current events into a document about commodity prices and bond funds. Bank Of America will, I suspect, regret this press release unnecessarily titled ''Je Suis Bullish'' pic.twitter.com/d9jvqmGnIP.

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OneUnited Bank joins France in honoring Josephine Baker

PR Daily

As the French were making global headlines for posthumously honoring Josephine Baker, OneUnited Bank– the largest black-owned bank in the U.S. – The bank’s tribute to Baker reflects its commitment to social justice and the arts through its “ unapologetically Black ” stance.

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What Shadow Banking Means for Your Financial Services PR Program

Shift Communications

The Rise of Shadow Banking. As expected, the “big” banks offer something in all of these areas. However, since the financial crash of 2008 and the coinciding rise of AWS, iPhones, and frictionless services, non-banks are finding creative ways to fill financial needs for both consumers and businesses across the country in a phenomenon known as shadow banking. Fintech, Regulatory Arbitrage, And the Rise Of Shadow Banks by Greg Buchak, Gregor Matvos, Tomasz Piskorski.

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Bank of England looks to quell currency backlash

PR Daily

The Bank of England’s shiny new five-pound note is making a splash—but not in the way that its communications team wished. The new currency is touted as “cleaner,” “safer” and “stronger” by the bank’s PR campaign : However, word quickly spread that the notes contain a small amount of tallow. Bank of England (@bankofengland) November 28, 2016. Bank of England (@bankofengland) November 28, 2016. citizen launched a petition to remove tallow from bank notes.

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The Western Bankers Association Announces Incident Response Program to Bolster Cybersecurity for Member Banks

Reputation Us

SACRAMENTO, CA, – The Western Bankers Association (WBA) today announced the availability of a new member benefit, the Incident Response Program (IRP) designed to help member banks prepare for and mitigate against cyber incidents. Preparing for and protecting against cyber incidents continues to be a top priority for bank executives and boards,” said Simone Lagomarsino, president and CEO of the WBA. “We

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7 ways a knowledge bank improves content creation

PR Daily

Using a knowledge bank (a.k.a. Using the company knowledge bank. That doesn't do your content team much good if it's not accessible in a central location—and that's what makes a knowledge bank so useful. Here’s a step-by-step guide to building your own company knowledge bank to streamline content creation: 1. Consider how you and your team members might sort through a bank of information, and add tabs or filters to simplify navigation.

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Banking on Marijuana: Study Reveals Public Perception of Serving the Legal Cannabis Industry

Reputation Us

Yet, because marijuana is still illegal at the federal level, the willingness of banks and credit unions to navigate the regulatory risks and scrutiny remains tentative. We partnered with DHM Research to conduct a first-time study on the public’s perception of banks and credit unions providing financial services to the legal marijuana industry. The post Banking on Marijuana: Study Reveals Public Perception of Serving the Legal Cannabis Industry appeared first on LTPR.

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Instagram expands hidden ‘likes’ test, Uber and DoorDash face contractor backlash, and an Italian bank gets ripped for password advice

PR Daily

Good morning, PR pros: Italian Fineco Bank recently was recently criticized by several cybersecurity experts for its customer password policies and instructions. A Fineco customer support employee told Vice that the bank “understand[s] the criticism” and has stop suggesting that customers Google their passwords. The post Instagram expands hidden ‘likes’ test, Uber and DoorDash face contractor backlash, and an Italian bank gets ripped for password advice appeared first on PR Daily.

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