How To Master The Public Apology: PR Tips
ImPRessions - Crenshaw Communications
SEPTEMBER 25, 2023
It’s not easy to apologize, especially if things unfold in the public eye. As any PR expert knows, there’s an art to the public mea culpa. Here, then are some guidelines for an effective public apology. It’s quite long at 11 minutes, but a controlled and quiet example of a near-perfect public apology.