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Reputation Management: Eight Steps for Online Repair

Spin Sucks

If you lose reputation, I will be ruthless.”. Reputation management, today, is only as good as an organization’s search results. Reputation management requires communication. Reputation Management through an Issue. Today’s Reputation Management Exercise.


Online PR Thoughts

Reputation matters in a case like this. How careful would you be in working with a company whose chairman is a convicted felon and who has with him two other convicted felons? Yes, everyone deserves a second, even a third chance, but one should still take care to verify business dealings with the firm. This is the situation with the Kushner Companies , whose CEO, the son of the felon, is now advising the Trump administration.

Crisis & Reputation Management on Boards’ Radar

The Proactive Report

The 2016 Aon Global Risk Management Survey that polled CEOs, CFOs and risk managers ranked damage to brand and reputation as a top concern, displacing the financial and economic risks that have traditionally dominated this survey in the past.

Seven Principles to Building an Online Reputation

Spin Sucks

Principles of Building an Online Reputation. Therefore I give you the seven principles to building an online reputation. Principles of Building an Online Reputation. Communication Reputation Management build reputation oniine brand online reputation re:think

Trolls, Smear Campaigns, and Reputation Management

Spin Sucks

A little far-fetched in today’s world, but it goes to show how important reputation management is online and what can happen if one person, organization, or group decides they’re going to take you on…and they have deeper pockets and more resources. Reputation Management.

Online Reputation Management Needs to be a Part of Today’s Curriculum

Melissa Agnes

Either way, proper management of one’s online reputation / personal brand is absolutely a subject that must be incorporated into today’s curriculum. Teaching students proper online reputation management. Online Reputation Management Studying / Teaching Crisis Communication

Four Common Online Reputation Problems

Spin Sucks

Anyone with a vendetta and enough determination can eventually tarnish a company or an individual’s online reputation. The first method is to employ a professional reputation repair service; the other is to attempt going the DIY route. Today’s guest post is by Rich Gorman.

Dramatic Emotional Exits And Destroyed Reputations

Melissa Agnes

The long-term reputational repercussions of a dramatic emotional exit. ” The post Dramatic Emotional Exits And Destroyed Reputations appeared first on Agnes + Day. Food for Thought Online Reputation Management By Yael Grauer.


Online PR Thoughts

His reputation as a savvy investor is intact. His reputation as a balanced participant in the media is in tatters. Peter Thiel was a darling of Silicon Valley until the Gawker case. Now he faces being voted off the board of Facebook. It is a reminder, should anyone need one, that business and news do not have to get along, and indeed are in some ways opposed.

Your Executives’ Reputations Impact Your Brand, Whether You Like It or Not

Melissa Agnes

The post Your Executives’ Reputations Impact Your Brand, Whether You Like It or Not appeared first on Melissa Agnes - Crisis Management Keynote Speaker. Current Affairs crisis communication ethics reputation management whole foods marketImage credit: GaudiLab/

Reputation as Pillars of Value | The 2016 US Reputation Dividend Report


But we can’t afford to lose reputation — even a shred of reputation’ has long asserted the economic case for corporate reputation. But, while few would disagree, fewer have been able to put a figure on just how much value is tied up with corporate reputation.

How To Protect Reputation In The Age Of Leaks

ImPRessions - Crenshaw Communications

In some ways it’s a healthy sign, but there’s also reason for an ordinary business to fear the reputation damage resulting from a leaked claim by a disgruntled employee or competitor. The post How To Protect Reputation In The Age Of Leaks appeared first on Crenshaw Communications.

Why Gamble With Your Reputation?

Melissa Agnes

Yet companies still gamble with their reputation. The science of doing this is called reputational risk management. Reputational risk management vs. crisis management. Listen: TCIP #023 – Managing Reputational Risk with David Van. The post Why Gamble With Your Reputation?

How-to Build a Stronger Reputation with Trust and Resiliency


Reputation Resiliency. The organization is maintaining trust, good stakeholder perceptions and supportive behavior throughout reputational disruption. Unfortunately, reputation resiliency planning is missing in many organizations’ toolkits.

PREthics: Social Media and Reputational Risk


Not long ago, the discussion of social media and reputational risk focused internally on what the company was doing to “be social.” Today, reputational risk continues to score as one of the top risks with executives, but the c-suite conversations are beginning to shift from what […].

Cybersecurity, Human Error and Online Reputation

David PR Group

Human error took center stage this week in the world of crisis and reputation management. The incident made worldwide headlines and PwC took a tremendous reputational hit. With many reputation issues, people simply make mistakes.

Why PR pros must own reputation management

PR Daily

Reputation management” was once strictly a PR term. In the past few years, however, reputation management was taken over by the search engine optimization world. Online reputation is more than search results. Today, reputation management and cybersecurity are joined at the hip.

The Brave New World of Crisis Communications

Spin Sucks

Communication Crisis brand reputation build a positive reputation build an online reputation crisis communication crisis communications crisis communications 101 laura petrolino manage online reputation online reputation reputation management

Time for PR to Take Back Reputation Management

David PR Group

As an old-school public relations consultant, I remember the days when “reputation management” was strictly a PR term. But then sometime in the past few years, reputation management was stolen from us by the search engine optimization world. We need to take back reputation management.

College Reputation Arms Race – And Puppies

David PR Group

What defines a good college reputation these days? One thing I know for sure is that many of the nation’s thousands of colleges and universities are engaged in a reputational arms race. Yet here’s the wrinkle: How important is reputation in the minds of would-be applicants?

CARMA’s Panel Considers Pharma Industry Reputation

Media Bullseye

This event discussed the reputation of, media and public perceptions about, and policies and practices concerning the pharmaceutical industry. This creates a large network for discussing issues in the pharmaceutical industry, thereby impacting their public reputation.

Opinion polls – A damaged reputation?

PR in High Definition

The post Opinion polls – A damaged reputation? This year’s election was meant to be the one of the most unpredictable nights in British politics. Instead – by Friday lunchtime – the Conservatives had a 12 seat majority, and Ed Miliband and Nick Clegg had both resigned as party leaders. Central to the conversation and subsequent fallout has been a focus on the […]. appeared first on Firefly Communications. Uncategorized atomik elections opinions politics polls

Corporate Reputation: Buying from Brands We Know, Like and Trust [UML]

Sword and the Script

News and coverage can contribute to a corporate reputation, but it’s rarely the catalyst. To be clear, in business, coverage is important, but in terms of reputation, it’s not the beginning or the end. That’s the value of a reputation.

Online Reputation Management Guide for 2015

The Proactive Report

In his article for Forbes, Jonathan Salem Baskin points out that most crisis do not erupt overnight: C ontrary to the notion that reputations can be ruined in an instant, most crises are months or years in the making. Every interaction affects your image and your reputation.

Branding Basics: Measure Your Way to a Better Reputation

Beyond PR

Identify any major obstacles impairing your branding success, brainstorm ways to overcome them and experiment with measurable solutions that can be adapted and refined as you continue overseeing your reputation program.

TCIP #023 – Managing Reputational Risk with David Van

Melissa Agnes

It takes years and continual effort to build a strong reputation, and sadly, it can take mere minutes to destroy it. Social media and the online world have heightened the reputational risk that lingers and threatens today’s organizations. How trust impacts reputation.

TCIP #039 – 5 Digital Trends That Impact Your Online Reputation with Martin Waxman

Melissa Agnes

In this episode of The Crisis Intelligence Podcast, Martin Waxman and I discuss 5 new digital trends that impact your organization’s reputation and that need to be incorporated into your communications strategies, including your crisis communications. So what does this mean for your reputation and how can you use this to your advantage, especially when Google keeps changing their algorithms?

Double-dipping exposes reputation risk in blurred boundaries of PR and journalism

PR Conversations

When it comes to reputation, there is little distinction between a real conflict and a perceived one. When it comes to reputation, there is little distinction between a real conflict and a perceived one. Otherwise, the client’s reputation is as threatened as that of the agency partner.

Report: The best (and worst) brand reputations

PR Daily

According to Virgin CEO Richard Branson, “Your brand name is only as good as your reputation.”. It’s tough to sum up the importance of brand reputation in a single quote, but this comes close. On the “worst reputation” side, here are the top (or bottom) 10, in ascending order: 10.

Weekly Roundup: Reputation

Waxing UnLyrical

Before you engage in a debate over the apostrophe or lack thereof , one thing is for certain: reputation is key to presidential-type success whether at the national or corporate level. Social Silo Mentality: Is your online reputation suffering? Is Online Reputation Management Dead?

3 Tips to Build Your Reputation on TripAdvisor

David PR Group

Sites like TripAdvisor enable the owner of a property, restaurant or attraction the option to respond to reviewers publicly, and this has become another key aspect of managing one’s reputation on the site. DavidPRBlog online reputation management Review Sites TripAdvisor

Fake News Can Damage Your Corporate Reputation

David PR Group

Tremendous reputational damage – and lost revenue – could be in the offing. If nothing else, this is yet another warning shot and reminder that every business needs to be continually monitoring its online reputation. David online reputation online reputation management

Brand Image vs. Reputation: What’s the Difference?


Most PR professionals would agree that both brand image and reputation are important, but it is not uncommon to use the terms interchangeably or confuse one for the other. Brand Management Brand Reputation Management

Brand Clarity Comes Before Trust & Reputation

Rock the Status Quo

Without total clarity around these questions, how can you possibly develop the kind of messaging, awareness and reputation that sticks? It’s caring about reputation and giving value.

Reputation, Reputation

Online PR Thoughts

What is a reputation worth in the financial industry? Wall Street has to increase and maintain vigilance, and financial industry leaders understand that reputation makes or breaks them Billions. That is what an insider-trading scandal is costing SAC Capital Advisors LP. It is not the first nor the last firm from which investors have fled. It will happen again because there will always be people who take shortcuts in pursuit of profit.

4 reputation management questions worth asking

PR Daily

Like a canary in a coal mine, the recent trend in high profile crises wreaking havoc on well-established personal and brand reputations within a matter of days is a signal too perilous to ignore.

Why Gamble With Your Reputation?

Melissa Agnes

Yet companies still gamble with their reputation. The science of doing this is called reputational risk management. Reputational risk management vs. crisis management. Listen: TCIP #023 – Managing Reputational Risk with David Van. The post Why Gamble With Your Reputation?

How to Measure Reputation

David PR Group

Harris Reputation Quotient attributes. How we measure reputation appears just as daunting to me, but it turns out that analysts at the Harris Poll have been studying this since 1999, gauging the reputations of the most visible companies in the U.S.

Company reputation worth £1.7 trillion to UK economy, but quarter of firms ignore it

Stuart Bruce

More than a quarter of the value of small and mid-sized firms is tied to their reputation, yet many firms still fail to properly manage it. The research says that small and mid-cap quoted companies estimate that, on average, 28% of their market value is accounted for by reputation.

Quantitatively Measuring Reputation for your Brand


It’s our brand reputation. It’s funny though, that we find that companies that are fanatical about gathering objective data on every other part of the business often make no effort to quantitatively measure the reputation of the brand.