Leadership Communications Lessons Of COVID-19
ImPRessions - Crenshaw Communications
MARCH 24, 2020
In the three long weeks since the Coronavirus outbreak was declared a pandemic, Americans have experienced a crazy-quilt of messages from leadership at federal, state, and local governments. There are leadership communications lessons about crisis management in nearly every example. But what seems like bluster and dogmatism on an ordinary day rises to resolute leadership at a time when people are frightened and unsure how to behave.