Prohibition

DECEMBER 22, 2021

A truly great example of taking a potential PR crisis in your stride and turning it around. Well done Aldi, we’re big fans of the way you handled this PR crisis. It was exposed, by the Wall Street Journal, as having known for over two years about the negative impact that Instagram was having on young people’s mental health.

Crisis 146

Crisis Crisis Management Instagram Social Media 146

Melissa Agnes

APRIL 4, 2016

This doesn’t account for any other tweets using different hashtags, tweets that didn’t use any hashtags, Facebook posts, news articles, blog posts, Instagram posts – or anything else that was published and shared online in the hours and days following the terrorist attack. sent me the following wonderful message.

Crisis 100

Crisis Crisis Management Video Conference 100

Melissa Agnes

AUGUST 8, 2016

With the growing use of social media to follow brands, rather than navigating to the brand’s corporate website, should your corporate website still be used as your crisis communications home base? One you should aim to think through within your crisis preparedness. It’s the best way to archive your crisis response.

Crisis Communications 100

Crisis Communications Corporate Crisis Real Estate 100

Burrelles Fresh Ideas

JANUARY 16, 2024

The immediacy of platforms like Twitter, Instagram, and Facebook demands genuine, real-time engagement. Authenticity is critical in crisis management Authenticity becomes particularly crucial in times of crisis. During a crisis, being honest and transparent is paramount.

Crisis 84

Crisis Airlines Crisis Communications Social Media 84

Melissa Agnes

DECEMBER 4, 2018

Neen is fun to follow on Instagram ! The post Building Brand Invincibility Requires Intentional Attention appeared first on Melissa Agnes - Crisis Management Keynote Speaker. Connect with Neen James: Check out the ways in which Neen helps leaders pay attention at neenjames.com. Connect with Need on LinkedIn.

Brand 133

Brand Branding Crisis Management System 133

Prohibition

AUGUST 15, 2022

and the general public calling out brands and individuals online, it’s safe to say we’ve seen our fair share of crisis management in play already this year. Here’s our round-up of the top five disasters that have caught our eye: Molly-Mae Hague – a personal PR crisis. Brewdog and that documentary .

Crisis 62

Crisis Viral Government Crisis Communications 62

Prohibition

APRIL 7, 2022

Instagram launches 3D avatars and story likes. In February, Meta launched 3D Avatars for use on Instagram Stories and DMs for users in the US, Canada and Mexico. Alongside this, in March, Mark Zuckerberg announced that NFT’s will soon be on Instagram as the Meta verse moves closer to a reality.

Social Media 62

Social Media Trends Media Instagram 62

Bianchi Biz Blog

FEBRUARY 1, 2024

Adherence to social norms and etiquette is paramount, especially in a crisis. Swift and culturally attuned responses are crucial for effective crisis management. For more, see LINE｜always at your side YouTube : 72 million users X : 45 million users Instagram : 33 million users Facebook : 26 million users TikTok : 9.5

Marketing 106

Marketing Newspapers Print Local 106

Stephen Waddington

DECEMBER 2, 2019

Clients expect PR agencies to deliver on the following services: online press release distribution (51%), digital crisis management (49%), image-based content (46%), and social influencer outreach (43%). This is followed by LinkedIn (76%), YouTube (69%), and Instagram (63%).

Digital PR 78

Digital PR Report Communications Crisis Management 78

Critical Mention

DECEMBER 10, 2021

The Critical Mention Earned Media Suite lets users track earned media across leading social networks like Twitter, Facebook, YouTube and now Instagram. Users can now: Monitor public Instagram Accounts. Save Instagram mentions directly from the Social section of the Search tab. Receive real-time alerts of Instagram mentions.

Radio 116

Radio Instagram Analytics Mobile 116

Presspage

OCTOBER 24, 2017

Choosing the right channels Blogs, vlogs, Instagram, Snapchat, and LinkedIn. Crisis management A crisis is inevitable. Moments of crisis can be incredibly stressful and a lot is usually asked of the PR and communications teams during this times. How do you pick the right channels?

Crisis 102

Crisis Measurement Reputation Crisis Management 102

Maxim Behar

SEPTEMBER 5, 2021

Sometimes I still hear, "Please, manage our PR activities, but don't touch our Facebook and Instagram pages, because my secretary is managing them perfectly." Speed - this is the speed of decision-making and how fast you can adapt to any crisis, the speed of saying "thank you" and "sorry".

Meeting 98

Meeting Advertising Advertising Agency 98

NewsWhip

SEPTEMBER 22, 2022

From article features to Instagram Reels , brands will know which media sources are covering them in real time and on which specific channel. Reputation management doesn’t have to be hard, and real-time media monitoring is a crucial aspect to brands staying in the know.

Reputation 88

Reputation Measurement Brand Branding 88

Prohibition

AUGUST 1, 2023

Vegan and vegetarian brands can leverage platforms like Instagram, Facebook, and TikTok to engage with their target audience directly. Navigating Scandals and Setbacks: The Ultimate Guide to Crisis Management in Food PR Boost Your Brand’s Appetite: How to Find the Perfect Food PR Agency The Power of Food PR for Food and Drink Companies

Brand 62

Brand Branding Ethics Storytelling 62

Cision

DECEMBER 22, 2016

When you are working with different cultures, different languages and different platforms, it’s essential to communicate with the appropriate tone and verbiage for each client and each target audience, whether you are captioning an Instagram post, crafting an email to a journalist, or writing press conference scripts for your client.

Tourism 120

Tourism Travel Conference Crisis 120

Critical Mention

MARCH 17, 2022

Influencer marketing is increasingly prevalent in marketing strategies across the globe now that social networks like Instagram and Twitter continue to rise in popularity. The key to influencer marketing is to find influencers that align with your brand and its message.

Social Media 144

Social Media Media SEO Instagram 144

Prohibition

AUGUST 4, 2021

Online Brand Reputation Management is now one of the most important tools for business today. With the advent of online reviews, social media sites like Facebook, Twitter, Instagram etc., managing your reputation has become an all-encompassing affair that businesses can no longer ignore. Review Management. Owned Media.

Reputation 62

Reputation Brand Branding SEO 62

Critical Mention

OCTOBER 25, 2021

But putting the humor of the situation aside, this episode makes a salient point about the importance of a real-time media monitoring platform, especially during a big news event or crisis. Trying to track all the relevant media and public sentiment for a brand is impossible, as Greg demonstrated.

Media 162

Media Fashion Television Radio 162

Stuart Bruce

OCTOBER 6, 2016

In-house PR and communications people say they need more education and insight around social influencer outreach/engagement (31%); social network strategy (27%); and digital crisis management (27%). Over the last year, the in-house teams surveyed have seen the biggest growth in use of Instagram (14% growth) and Snapchat (14% growth).

Training 119

Training Digital PR Media Training Education 119

Sword and the Script

JANUARY 3, 2023

Crisis management: When an organization faces a crisis, PR practitioners may work to minimize the damage to the organization’s reputation by managing the flow of information and communicating with the public. The 10 Most Common Ways Comms Pros are Measuring PR. What are the top challenges in public relations?

Interviews 99

Interviews Publicity Technology Social Media 99

Critical Mention

MARCH 27, 2019

Instagram and Snapchat are more visuals-oriented so deliver as much visual content on those networks as possible. You can also use these metrics as a crisis management tool to prevent or mitigate a communications crisis and protect your brand’s reputation and credibility.

Strategy 61

Strategy Marketing SEO Social Media 61

PRSay

OCTOBER 1, 2018

It seems like my life here is a perpetual crisis,” said Gediman, a longtime PRSA member. As chief of the public affairs office, I write the news releases and the messages, and then the social media folks post them on Facebook, Twitter, Instagram, etc. When it comes to managing a crisis, what’s your advice for other communicators?

Public Affairs 97

Public Affairs Hotels Publicity Interviews 97

Sword and the Script

JANUARY 5, 2016

A comedy out of crisis communications. Just a few months ago, on Last Week Tonight, John Oliver managed to use humor even when he covered the horrendous Paris attacks on his show. Louise Harris Salazar , Ruder Finn | O’Dwyer’s: Crisis Management Predictions for 2016. Photo credit: Instagram.

Banking 60

Banking Marketing Wireless Advertising 60

Critical Mention

FEBRUARY 20, 2020

Even negative mentions can be eye-opening and give companies a heads up on a developing crisis or areas where they can improve their service. . Organizations need to be able to track sentiment analysis and see that all mentions are positive. Provide Instant Analytics to Your Audiences.

Reputation 105

Reputation Brand Branding Analytics 105

Cision

MAY 18, 2015

According to a paper published by the Semantic Technology Institute , social listening may encompass one or all of the following functions: Reputation management. Event detection, issue and crisis management. Influencer detection and customer relationship management. Product and innovation management.

Customer Service 120

Customer Service Social Media Analysis Data 120

The Stalwart Blog

APRIL 26, 2020

What do you do when you’re embroiled in a crisis that maybe wasn’t of your making? He is a crisis PR expert, a friend of mine for many years. When you get involved in these things, how far are people into the crisis by the time you show up? The two cardinal rules in any crisis PR position. Dave Oates: Sure.

Crisis 78

Crisis Local Facebook Social Media 78

Bianchi Biz Blog

APRIL 29, 2024

Platforms like Facebook, Instagram, Twitter, and LinkedIn are popular for English speakers, while Chinese-language platforms such as WeChat are also widely used. Crisis Management and Sensitivity: Given Hong Kong’s complex environment, especially in recent years, businesses need to be ready for crisis management.

Marketing 76

Marketing Local Crisis Management Internal 76

Critical Mention

OCTOBER 2, 2019

Brand equity, the positive sentiment that surrounds your organization, can help weather a potential crisis. With so many outlets available for others to speak about your organization, it’s best to make sure you spend time building a credible brand. Since the information is already out there, leverage it and use it to your advantage.

Sports 80

Sports Hotels Reputation Construction 80

Critical Mention

OCTOBER 15, 2020

This year has been one of the most volatile in recent memory, forcing PR and communications pros to adapt and devise new strategies on the fly to deal with the COVID-19 pandemic and its effects. As we enter the final quarter of 2020, now is the best time to make sure that your organization is as prepared as possible for the months ahead.

Tourism 186

Tourism Radio Travel Social Media 186

5W PR

OCTOBER 10, 2023

Crisis management Be prepared for crisis management on social media. Platforms like Facebook and Instagram offer sophisticated targeting options. Data-driven insights Use analytics tools to gain insights into the company’s social media performance. Consistency Maintain a consistent posting schedule.

Social Media 88

Social Media Consumer Media Crisis Management 88

Critical Mention

NOVEMBER 20, 2020

Social Influencers have quickly risen to one of the most important assets to brands in just the past few years. On average, the earned media value for campaigns with influencers is $5.20 for every dollar invested. Some companies have even seen upwards of $18 in earned media value.

Tourism 157

Tourism YouTube Radio Social Media 157

Critical Mention

MAY 13, 2020

Public relations, marketing and social media professionals must find ways to bring creativity to the forefront of their communication strategies. While everyone has their own methods of communication, it’s advantageous to expand communication skills by finding inspiration in the advice of other notable communicators.

Communications 158

Communications Radio Sports Social Media 158

Critical Mention

AUGUST 20, 2020

Books, webinars and podcasts have risen in popularity now that more people are spending time indoors. As PR pros work from home, now is a good time for them to sharpen their communication and public relations skills through educational resources.

Resources 136

Resources Communications Education Guidelines 136

Critical Mention

FEBRUARY 18, 2021

Share Tweet Share. The New York Times Presents, a docu-series on Hulu , has released episodes containing riveting stories about the lives of people such as the awe-inspiring doctors and nurses who’ve dedicated their time alleviating the pandemic’s damage to U.S.

Media 113

Media Comparison Radio Sports 113

Critical Mention

SEPTEMBER 24, 2020

Tracking earned media is essential for PR pros, communications experts and marketers because it can help them to amplify brand awareness and build strategies for the future. In today’s digital age, earned media can take many different forms.

Examples 130

Examples Transportation Media Tourism 130

Critical Mention

MAY 25, 2022

The move combines Critical Mention’s media monitoring and media contact database tools with Onclusive’s suite of market-leading global media monitoring, measurement and management solutions. NEW YORK: Critical Mention has today announced that it will become part of Onclusive, a newly formed global partner for PR and communications success.

Technology 78

Technology Financial Corporate Reputation 78

Critical Mention

MAY 7, 2020

Many people across the globe have tuned in to TV channels, radio stations, social media platforms and the web for news and updates on the state of the world during this pandemic. COVID-19 has altered the way we all communicate with one another for the time being. .

Media 113

Media Radio Television Sports 113