Hotel Fines Newlyweds $500 For Negative Reviews – What Were They Thinking?

Melissa Agnes

Union Street Guest House, a hotel in Hudson, New York, is being slammed for a policy they put in place in order to prohibit wedding parties from posting negative online reviews about them.

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Yorkshire’s most romantic hotel–OX Pasture Hall

Norton's Notes

Last weekend I was kindly invited to Ox Pasture Hall to sample the hotel and see what I thought about it and the surrounding area. The hotel is widely known to boast an excellent reputation for outstanding food with a fine dining feel and excellent service.

Trending Sources

Facebook is building its own Hotel California

Communications Conversations

Facebook wants to be ubiquitous with your entire web experience, but to use another analogy; they’re out to build the web’s version of the Hotel California. Today’s guest post comes from a good friend of mine, Tony Saucier , director of social media at Life Time Fitness.

Google beefs up marketing features for flights, hotels and more

PR Daily

The company announced via an AdWords blog post new features that will affect how users can search for flights, hotels and broad shopping terms like “women’s athletic clothing” on their mobile devices.

Trump Hotels rebrands, shifts focus to millennials

PR Daily

Reports say Trump Hotels is among the first to suffer. This week, execs announced that its newest hotels will no longer feature Trump’s name—long a hallmark of the company’s properties. The new hotel line—a luxury brand marketed to millennials—will be called Scion.

Hotel Review – Applegarth Villas Bowness Windamere

Norton's Notes

We did the usual extensive search online and TripAdvisor and came across an adults only hotel called Applegarth Hotel which is located about a mile from the boat port of Bowness. To the back of the hotel is a quiet field which means you aren’t overlooked.

All Hotels Need a PR Plan

5W PR

Whether a hotel is small, inexpensive, luxury, a resort, near a national park, or something else, PR should be a primary concern for any destination. For small hotels, using social media platforms is a good way to do some targeted advertising without spending a lot of money.

Tripadvisor and how to get fined for negative reviews

Norton's Notes

Tony and Jan Jenkinson, had been on their way to Oxford to visit family, when they stopped off at a Blackpool hotel to split up their journey. The couple then felt they received a poor quality of service at the hotel and in turn wrote a negative review on Tripadvisor. The hotel then decided to take £100 off their card as a fine for this review. The Broadway Hotel had imposed the fine on the couple after they described the hotel as a “rotten stinking hovel.”

Hilton, Choice Hotels garner positive PR for extended parental leave

PR Daily

The move garnered some positive feedback for the hotel chain on Twitter: @Probstisms , maybe we should switch from @Marriott to @HiltonHotels ! Choice Hotels announced that it would extend its parental leave and family care benefits in the United States.

Big Data and the Human Experience

AirPR

Last week, I had the pleasure of spending 14 hours talking, thinking, and theorizing about the future of Big Data at Dell’s 1-5-10 Big Data event at San Francisco’s Clift Hotel.

What Consumers Think About Travel Technology

Cision

Many are using digital travel technology, a trend that is changing the way consumers interact with airlines, hotel chains and other companies. While many airlines and hotels have created booking apps, those apps have not caught on.

The Moscow Marriott

Flatiron Communications

” Of course, the guy lounging by the Marriott Hotel pool, tablet in hand connected to the Internet via his cellular network, has no intention of fomenting an uprising against hotel management. Marriott Hotels Russia Vladimir Putin

5 Ways to Reach New Audiences Through Tech Innovations

Cision

In the travel industry, the IoT is being used in concert with branded mobile apps — typically paired with beacons that track and gather information from customers using mobile devices in airports, hotels, transit centers, etc. With a bit more order and understanding, apps can better predict airfare pricing and trends, while hotels can store and analyze frequent guests’ preferences — via website or app — and implement them for future stays.

How A Holistic Approach to Social Media Can Improve Brand Performance

Cision

For many, the name MGM Resorts International conjures up images of the big green hotel on the Las Vegas strip, aka the MGM Grand. In the case of MGM Resorts International, there are hotels that serve distinct audiences. Hotel chains have operated similar programs for years.

Moving Target: How Technology Changed the Travel Experience

Cision

While most hotels and airlines have yet to adopt wearable technology, one major brand has: Disney. Nothing is more frustrating than arriving at a hotel after a long trek only to find that your room isn’t ready.

W Bellevue: Where Green Meets Global Glamor, and Where PR Meets Influencers

Barokas

June 15 marked a momentous occasion, the Grand Opening of W Bellevue, the newest hotel opening for W since 2010. We were fortunate enough to get a few behind the scene tours as the property came to life to see just how incredible this hotel would be.

Talent Unleashed Awards finalists highlight thriving UK tech startup sector

PR in High Definition

Next week we’ll be heading down to the Haymarket Hotel for the awards night, where we’ll find out […]. Last week we announced that we’ve been involved in helping to run the UK Talent Unleashed Awards and yesterday we announced our shortlist.

How The UAE and Saudi Arabia Are Doing Great Things on Social Media

Melissa Agnes

I had to dip my toes in the Persian Gulf – and take a picture with the only 7 star hotel in the world, The Burj Al Arab. I loved the title of the Hotel Al Qasr’s concierge reception. This was one of the views from my hotel room.).

My top 10 PR Campaigns in 2017 so far

Norton's Notes

This month (July) everyone’s favourite media brand Netflix came to London with its nights in pop up hotels. I would have liked a pop up hotel up here in Leeds to give it a go myself.

Just Because You Get Away With Something For A While, Doesn’t Mean You Will Forever

Melissa Agnes

Last week I wrote about the Hotel that had a policy where they would fine newlyweds $500 for negative online reviews , whether written by the newlyweds or by any of their wedding guests. (If

What You’re Really Paying For When Hiring A Photographer

ReimaginePR

And if it’s far enough away, you will need to start thinking about hotel and per diem expenses during their trip. “What? 1500.00 to hire a photographer? It’s just a picture. Anyone with a phone can do this. Tell you what, I’m willing to shell out 200 bucks.

PR Tactics in 2015: What’s Changed & What We Can Improve

Cision

As a newbie publicist, I wasn’t sure when to push back on client demands to jam-pack the itinerary, so my first trip had lots of early morning wake-up calls, hotel site visits, lengthy dinners with hotel managers that ran late and absolutely no free time. No boring hotel site visits!

3 Tips to Build Your Reputation on TripAdvisor

David PR Group

Owners of some hotels and restaurants love it because it has cost-effectively leveled the playing field between small and large destinations and attractions. Above all, reviews are driven by customers and their experiences with the hotel, restaurant or attraction that they are patronizing.

United Flies Into Another PR Storm

ImPRessions - Crenshaw Communications

It offered as much as $800 and a hotel stay to anyone who would volunteer to take a later flight, but it had no takers. The public relations team at United had probably just started to breathe easy after the infamous “leggings” crisis when a second PR disaster hit.

Let's Get Digital: TrendKite Integrates with Adobe Analytics

TrendKite

Large companies like Lenovo, Scottrade, and Hyatt Hotels have powerful PR teams and a strong brand voice, so you can be certain with all the press their PR function generates, they drive a lot of readers back to their company’s website to learn more. For example, imagine you were skimming the blog Boarding Area, and read an article about Hyatt’s new hotel in Taipei, touted to be the newest and most luxurious hotel in Taiwan.

Leeds PR Account Manager Job Vacancy

Prohibition

The CIPR PRide Awards for the Yorkshire and Lincolnshire region are hosted yearly at the Queens Hotel in Leeds, and recognise… Tags: agency, year, pr, leeds, yorkshire, team, work, relations, public Prohibition is growing and hiring.

Public Relations is Everyone’s Business

Waxing UnLyrical

If you’ve ever stayed at any Ritz-Carlton hotel, you know just how terrific they are. They had Q-tips (most hotels don’t)! What terrific public relations ambassadors they are for the hotel.

The Future of Healthcare: Now

LTPR

The forum, which was held at the beautiful Hilton Hotel in downtown Portland, featured national and regional healthcare experts discussing the delivery of healthcare in the future- an ever-changing topic. […].

Dear PR People: Calm Down

Cision

Then, since my laptop was useless without a Wi-Fi connection, I went to the hotel lobby and finished the messages at a stand-up Internet kiosk with one arm guarding my work S.A.T.-style.

Communicating Like Never Before is Easier Than You Think

Cision

During our “Creating a win-win relationship with the media” panel, a recurring theme from brand leaders from Adobe, Kimpton Hotels and Evite were these simple rules. “You cannot compete for the future if you make decisions about tomorrow based on yesterday.”

Pokémon Go for PR and communications

Stuart Bruce

I’ve just found my new default hotel whenever I’m in Los Angeles.”. Despite only officially being available in Australia, New Zealand the USA Pokémon Go has taken the world by storm. So how is the PR and communications world responding? I’ve seen a couple of great examples.

The Deep Work Habits of 28 Highly Productive People

ZudePR

Develop an idiosyncratic routine": Scott Guthrie used to take a 2.5-hour trip to the park in Sydney, one top businessman bought a $4,000 there-and-back business class flight to Tokyo to write a book, Maya Angelou did all her best scribing in anonymous hotel rooms, hired specifically for this purpose.

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3 marketing strategies learned at Disney World

PR Daily

In Orlando, all the cool kids take the Disney Magical Express from the airport to their Disney hotels, because really, what’s cooler than catching a ride with Mickey? On the way to your hotel, Disney has its DME-TV playing to show you everything you need to see, eat, ride, try, etc.,

How to Generate Leads From Social Conversations

Cision

One of my clients was a hotel located near an amusement park. This post is an excerpt from the e-book, Listen: 5 Social Audiences Brands Can’t Afford to Ignore. .

Announcing the finalists for the 2014 Social Media Awards

PR Daily

BCV for Hotel Del Coronado, Connecting Offline and Online Engagement. Joie de Vivre Hotels/Commune Hotels + Resorts, Joie de Vivre Hotels #CoastalCaravan Campaign. Joie de Vivre Hotels, #CoastalCaravan Campaign.

Targeting the Traveler: What Drives Travel Decisions

Cision

Cision’s study found that families are most concerned about price, since they are often paying for multiple airline tickets, meals and hotel rooms. Planning decision drivers vary widely depending on the purpose of travel and the age/life stage of the traveler.

New kid on the block – Prohibition reveals all about its newest recruit…

Prohibition

The CIPR PRide Awards for the Yorkshire and Lincolnshire region are hosted yearly at the Queens Hotel in Leeds, and recognise… Tags: prohibition, pr, news, staff, industry, time, work The 'Micky Mouse' degree. Name: Ella Sykes. Position: Account Director.

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Don’t Give Up!

PRSay

She currently works for Ameristar Casino Hotel Kansas City, handling internal communications. For me, gaining the Accreditation in Public Relations was a long process that was all about timing and never giving up. I’m thankful for the process because I truly learned so much along the way.

Discussing PR, Diversity and Joy with Paladin Award Winner Patrice Tanaka

PRSay

I was working as a journalist in Honolulu, where I was born and raised, and someone offered me the position of PR Director of the Hotel Inter-Continental Maui in Wailea. My first job in New York was at a travel PR agency, which hired me because of my PR and hotel industry experience.

5 Myths of Working in PR

Cision

The fact that these activities take place over drinks at a bar or in the corner of a hotel ballroom doesn’t make them any less important. This is a guest post by Nova Halliwell, a PR professional in New York City.