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Infographic: A Winning Mindset and Approach to Crisis

Melissa Agnes

For starters, it takes approaching crisis management and crisis preparedness with the right mindset. Following is a little infographic that depicts what I’m talking about. Click here to enlarge infographic Click here to download. Please leave the link back to original post below the infographic.

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Infographic: What to Do During the First 48 Minutes of a Crisis

Cision

Start by arming yourself with a crisis communication plan. Not every crisis will go according to plan though. When a crisis hits, time is of the essence, and you should always be prepared to defend yourself. A new infographic from Fineman PR illustrates what your brand should do during the first 48 minutes of a crisis.

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Infographic: How Can You Slay Social Trolls?

Cision

And while no crisis is enviable, brand trolls can be some of the most annoying and damaging for your brand. To keep your brand’s reputation from getting tarnished, you need a mixture of influencer relations and media intelligence in your crisis communication strategy. Brand crises take many forms. Loading.

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Infographic: Ace Your Media Interview With This Checklist

Cision

Their latest infographic will teach you how to shape your responses around three key messages, embrace silence to avoid saying something inappropriate and thank your interviewer once everything is said and done. Check out the infographic below! Follow this social media crisis plan to shape how your comments go viral.

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Infographic: How to Interact With Customers on Social

Cision

If you don’t, you could end up with a full-fledged crisis on your hands. A new infographic by Ohio University illustrates how businesses should communicate with their audience on social, including tips on how to address complaints, questions and bad reviews — and advice on what not to say.

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Infographic: The Perennial Customer Revolution

Sword and the Script

When crisis hits, wait out the storm and then, resume business as usual. The Social Times recently published an infographic by a UK-based software company called SDL. The complete infographic follows below: If you enjoyed this post, you might also like: Ultimate Marketing Secret: Happy Customers Bring Friends .

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Social Dads: Profile of a Father on Social Media [Infographic]

Sword and the Script

That’s according to a survey of 1,200 “social dads” by Social Media Link and presented in the infographic – Dads Do Social – published nearby. In an introduction to the infographic, marketing director Jordon Ben writes: “Today’s dads are social, vocal and see their online world as a communal resource to help them make decisions.