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Consumers’ expectations of brands and retailers have changed, and the buying journey has been forever altered—and from those shifts have come new expectations around customer service. The post Only 15% of retailers offer a differentiating omnichannel experience—which brands are leading? MORE
The post “Amazon Fatigue” opening new doors for brands and retailers appeared first on Agility PR Solutions. Amazon became an even bigger behemoth during COVID, with consumers turning to the company’s reliable delivery services, tailor-made for such a crisis. MORE
The retailer said that it has set a voluntary emissions reduction goal for its suppliers and that about 1,500 companies have reported progress toward the goal. MORE
On a daytrip to Maine a few years ago to buy lobster (something that’s actually doable if you live in Rhode Island and are so desperate for melted butter you continue » The post The Ghosts of Retail Past appeared first on Stern + Associates. Blog Brand Messaging brand value customers radioshack retail MORE
Welcome to Retail 5.0—the The post Retail 5.0: MORE
The post The changing face of retail—and the new marketing mandate for stellar service and CX appeared first on Agility PR Solutions. MORE
Since the pandemic started, 87 percent of retail organizations in the U.S. New research from analytics database Exasol quantifies how retailers are heightening data-driven decision-making cycles to meet real-time demand and prepare for surging online sales brought on by the COVID-19 pandemic. MORE
Retail […]. The post How the pandemic is reshaping the future of retail—here’s overall and by-industry analysis appeared first on Agility PR Solutions. MORE
The COVID-19 pandemic has created space for women to reprioritize their energy and resources, including re-evaluating what matters most when it comes to retail, according to a new exclusive national study from Meredith Corporation and The Harris Poll. MORE
The post Today’s shoppers want retailers to invest more in sustainability—how it drives purchase decisions appeared first on Agility PR Solutions. MORE
The rise of Generation Z has changed retail forever, from the younger sector’s demand that companies speak out and take a stand on societal and cultural issues to holding brands accountable on a range of issues from diversity and inclusion to environmental impact. MORE
economy is on firm footing and could see its fastest growth in more than three decades, according to Jack Kleinhenz, chief economist at the National Retail Federation. […]. MORE
This week we’re thinking about retail and e-commerce. In a post-COVID-19 world, the retail space may look drastically different from what we currently know. But there are also stories about innovation, new retail startups, and the strength of ecommerce. MORE
The post Retail PR alert: COVID crisis hasn’t disrupted 2020 holiday shopping or spending plans appeared first on Agility PR Solutions. Despite the impact of COVID-19, shoppers do not plan to significantly change their holiday spend compared to 2019. MORE
Catalyzed by the spike in e-commerce during COVID, the retail industry retained its 2019 spot and ranked fourth out of the 15 industries studied in theBrand Intimacy 2020 Study, the largest study of brands based on emotions from intimacy marketing firm MBLM (pronounced Emblem). MORE
Retailers are having huge success with social and influencer marketing—partly because retail is a highly social category, with many brands performing above average in driving online and offline consumer conversations, which makes the continued dominance of Amazon and Nike in the U.S. MORE
The research, in partnership with the Baker Retailing Center at […]. The post Despite demand, retailers appear in the dark on consumers’ sustainability sentiment appeared first on Agility PR Solutions. MORE
New research from IBM Institute for Business Value finds retailers must become more agile to meet customers where they are, integrating digital and in-store experiences. MORE
The post Retail PR’s Achilles Heel—why customer service must evolve appeared first on Agility PR Solutions. It’s undeniable: we live in a time in which instant gratification and speed are highly valued. Patience wears thin quickly, much to the chagrin of those who still practice it. Customer service is a vital part of any business’ success, and it’s no longer safe to rely on old customer service practices and expectations. What […]. MORE
The post Retailers Worldwide Face Communication Challenges and Opportunities appeared first on HMA Public Relations. Featured PR Observations and Preferences PRGN Another Company Gabor Jelinek Goodwill Communications Jaspar Eyears Mariusz Pleban Multi Communications PR and Retail public relations global network Retail Retailers SCR Communications & Public Relations Sheena CampbellIn Poland, there is legislation pending that would ban shopping on Sunday. MORE
consumers have negative feelings about the e-tail behemoth when it comes to its impact on the retail industry—and the planet. The post Consumers are concerned about Amazon’s retail impact and footprint appeared first on Agility PR Solutions. MORE
Brands and retailers are understandably nervous about the upcoming holiday shopping season—it’s unclear how consumers will shop, which product makers and shops they came to trust (or distrust) during the COVID crisis, and how they’ll interact with the ones with whom they choose to engage. MORE
For retail companies, podcasts have become increasingly popular over the past couple of years. With that in mind, here are five retail podcasts to check out and consider for retail companies who want to amp up their podcast footprint. Total Retail Talks. Retail Gets Real. MORE
consumers expect to spend more money on holiday shopping this year than last year, with millennials likely to be the biggest spenders—and retailers’ inclusion and diversity practices, with regards to age, gender, ethnicity and disability etc., The post Millennials will spend big with inclusion-conscious retailers this holiday appeared first on Agility PR Solutions. MORE
The post How Are Retailers Communicating Through This Crisis? Brands are rethinking how they plan to do business as cities, countries, and states come out of stay-at-home orders. MORE
It’s an excellent time for retail marketers to think about how to serve customers better. Let’s look into the important considerations for retail marketers and […]. The post 10 post-pandemic e-commerce trends: What can retail marketers expect? MORE
As retailers and brand marketers battle through COVID’s impact on consumer behavior, new research from customer journey orchestration and analytics firm Kitewheel explores key trends in the retail industry, providing recommendations on how brands can make the most of an evolving retail landscape. MORE
Big box retail is hurting, and not just because of COVID-19. With fewer shoppers comes fewer impulse buys, which means revenues are down, and retailers are looking for new and interesting ways […]. The post As Retail Continues to Struggle, Dick’s Gets Creative appeared first on. MORE
Some retailers are struggling to put a sunny cast on gloomy reports about holiday shopping. The news comes after other retailers, including Macy’s and Kohl’s, shared disappointing figures for the holidays. The spate of disappointing reports has many questioning the future of some legacy retailers. The retailer turned to its CEO to deliver holiday sales figures and provide guidance for the future. Executive Communication Marketing Kohl's Macy's Nordstrom retail MORE
New research from retail solutions firm Advantage Sales finds pandemic-driven out-of-stocks, growing safety and financial concerns, and changing values have spurred shoppers to try different retailers and […]. MORE
All these companies are inspiring in their relentless pursuit of new ways, better ways, faster ways and all have a comms challenge to get their propositions across simply – and in this one, we’ll be focusing on retail technology. Love retail tech. MORE
With the 2020 holiday shopping season expected to largely happen online, it’s never been more critical for brands and retailers to make sure their websites are in tip-top shape to handle the amount of traffic they expect (and hope) to attract, and to make the customer journey as seamless as possible. MORE
With consumer retail habits and behaviors in a state of flux, brand and retail marketers can bet that some serious adaptation and agility will be necessary as we head into a “new normal” future. MORE
With the holiday shopping season so crucial for retailers this year, you’d think that retail execs would be studying consumer preferences obsessively so their brands can go above and beyond to meet their needs. Senior retail […]. MORE
With every passing year, the retail industry undergoes significant shifts—and retail marketing strategies have to pivot accordingly. What can retailers expect in the year ahead? MORE
And according to new research from cloud-based voice and analytics firm Voxware, those unprepared retailers will lose out—53 percent of survey respondents said they will never place another order with certain […]. MORE
The post Retail PR, the rapid shift in shopper behavior, and looming impact on 2020 holiday shopping appeared first on Agility PR Solutions. MORE
The direction and future of retail rest in the hands and pocketbooks of millennials and Gen Z. The post Who Holds the Future of Retail? That’s the conclusion of a September 28 podcast involving two senior members of global research firm McKinsey. MORE
the retail industry was blindsided by the COVID pandemic, and was forced to revamp to meet new demands of consumers. The post 7 imperatives for the retail industry: CEOs speak on COVID’s long-term impact on retail appeared first on Agility PR Solutions. MORE
Retail Related Topics 
ImPRessions - Crenshaw Communications
MAY 26, 2020
For retail companies, podcasts have become increasingly popular over the past couple of years. With that in mind, here are five retail podcasts to check out and consider for retail companies who want to amp up their podcast footprint. Total Retail Talks. Retail Gets Real.
Ronn Torossian
NOVEMBER 4, 2020
The direction and future of retail rest in the hands and pocketbooks of millennials and Gen Z. The post Who Holds the Future of Retail? That’s the conclusion of a September 28 podcast involving two senior members of global research firm McKinsey.
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Agility PR Solutions
JANUARY 23, 2022
The research, in partnership with the Baker Retailing Center at […]. The post Despite demand, retailers appear in the dark on consumers’ sustainability sentiment appeared first on Agility PR Solutions.
Ronn Torossian
MAY 4, 2020
The post How Are Retailers Communicating Through This Crisis? Brands are rethinking how they plan to do business as cities, countries, and states come out of stay-at-home orders.
Ronn Torossian
AUGUST 24, 2020
Big box retail is hurting, and not just because of COVID-19. With fewer shoppers comes fewer impulse buys, which means revenues are down, and retailers are looking for new and interesting ways […]. The post As Retail Continues to Struggle, Dick’s Gets Creative appeared first on.
Agility PR Solutions
JANUARY 12, 2022
Consumers’ expectations of brands and retailers have changed, and the buying journey has been forever altered—and from those shifts have come new expectations around customer service. The post Only 15% of retailers offer a differentiating omnichannel experience—which brands are leading?
Agility PR Solutions
FEBRUARY 16, 2021
As retailers and brand marketers battle through COVID’s impact on consumer behavior, new research from customer journey orchestration and analytics firm Kitewheel explores key trends in the retail industry, providing recommendations on how brands can make the most of an evolving retail landscape.
Agility PR Solutions
DECEMBER 16, 2021
The post Today’s shoppers want retailers to invest more in sustainability—how it drives purchase decisions appeared first on Agility PR Solutions.
ImPRessions - Crenshaw Communications
MAY 7, 2020
This week we’re thinking about retail and e-commerce. In a post-COVID-19 world, the retail space may look drastically different from what we currently know. But there are also stories about innovation, new retail startups, and the strength of ecommerce.
Agility PR Solutions
JANUARY 19, 2022
New research from IBM Institute for Business Value finds retailers must become more agile to meet customers where they are, integrating digital and in-store experiences.
Agility PR Solutions
SEPTEMBER 13, 2020
Catalyzed by the spike in e-commerce during COVID, the retail industry retained its 2019 spot and ranked fourth out of the 15 industries studied in theBrand Intimacy 2020 Study, the largest study of brands based on emotions from intimacy marketing firm MBLM (pronounced Emblem).
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Agility PR Solutions
APRIL 1, 2021
the retail industry was blindsided by the COVID pandemic, and was forced to revamp to meet new demands of consumers. The post 7 imperatives for the retail industry: CEOs speak on COVID’s long-term impact on retail appeared first on Agility PR Solutions.
Agility PR Solutions
AUGUST 4, 2021
Brands and retailers are understandably nervous about the upcoming holiday shopping season—it’s unclear how consumers will shop, which product makers and shops they came to trust (or distrust) during the COVID crisis, and how they’ll interact with the ones with whom they choose to engage.
Agility PR Solutions
NOVEMBER 28, 2021
It’s an excellent time for retail marketers to think about how to serve customers better. Let’s look into the important considerations for retail marketers and […]. The post 10 post-pandemic e-commerce trends: What can retail marketers expect?
HMA Public Relations
DECEMBER 12, 2017
The post Retailers Worldwide Face Communication Challenges and Opportunities appeared first on HMA Public Relations. Featured PR Observations and Preferences PRGN Another Company Gabor Jelinek Goodwill Communications Jaspar Eyears Mariusz Pleban Multi Communications PR and Retail public relations global network Retail Retailers SCR Communications & Public Relations Sheena CampbellIn Poland, there is legislation pending that would ban shopping on Sunday.
Agility PR Solutions
AUGUST 19, 2021
Retail […]. The post How the pandemic is reshaping the future of retail—here’s overall and by-industry analysis appeared first on Agility PR Solutions.
PR Daily
JANUARY 16, 2019
Some retailers are struggling to put a sunny cast on gloomy reports about holiday shopping. The news comes after other retailers, including Macy’s and Kohl’s, shared disappointing figures for the holidays. The spate of disappointing reports has many questioning the future of some legacy retailers. The retailer turned to its CEO to deliver holiday sales figures and provide guidance for the future. Executive Communication Marketing Kohl's Macy's Nordstrom retail
Agility PR Solutions
MAY 3, 2021
The post “Amazon Fatigue” opening new doors for brands and retailers appeared first on Agility PR Solutions. Amazon became an even bigger behemoth during COVID, with consumers turning to the company’s reliable delivery services, tailor-made for such a crisis.
Agility PR Solutions
NOVEMBER 29, 2021
The COVID-19 pandemic has created space for women to reprioritize their energy and resources, including re-evaluating what matters most when it comes to retail, according to a new exclusive national study from Meredith Corporation and The Harris Poll.
Agility PR Solutions
NOVEMBER 30, 2020
Since the pandemic started, 87 percent of retail organizations in the U.S. New research from analytics database Exasol quantifies how retailers are heightening data-driven decision-making cycles to meet real-time demand and prepare for surging online sales brought on by the COVID-19 pandemic.
Agility PR Solutions
JANUARY 20, 2020
The rise of Generation Z has changed retail forever, from the younger sector’s demand that companies speak out and take a stand on societal and cultural issues to holding brands accountable on a range of issues from diversity and inclusion to environmental impact.
Agility PR Solutions
JULY 6, 2020
New research from retail solutions firm Advantage Sales finds pandemic-driven out-of-stocks, growing safety and financial concerns, and changing values have spurred shoppers to try different retailers and […].
Agility PR Solutions
JANUARY 13, 2021
And according to new research from cloud-based voice and analytics firm Voxware, those unprepared retailers will lose out—53 percent of survey respondents said they will never place another order with certain […].
Agility PR Solutions
APRIL 5, 2020
With every passing year, the retail industry undergoes significant shifts—and retail marketing strategies have to pivot accordingly. What can retailers expect in the year ahead?
PR in High Definition
OCTOBER 26, 2020
All these companies are inspiring in their relentless pursuit of new ways, better ways, faster ways and all have a comms challenge to get their propositions across simply – and in this one, we’ll be focusing on retail technology. Love retail tech.
Agility PR Solutions
DECEMBER 10, 2019
Retailers are having huge success with social and influencer marketing—partly because retail is a highly social category, with many brands performing above average in driving online and offline consumer conversations, which makes the continued dominance of Amazon and Nike in the U.S.
PR Daily
NOVEMBER 3, 2021
The retailer said that it has set a voluntary emissions reduction goal for its suppliers and that about 1,500 companies have reported progress toward the goal.
Agility PR Solutions
MAY 20, 2021
The post The changing face of retail—and the new marketing mandate for stellar service and CX appeared first on Agility PR Solutions.
Agility PR Solutions
AUGUST 26, 2020
The post Retail PR, the rapid shift in shopper behavior, and looming impact on 2020 holiday shopping appeared first on Agility PR Solutions.
Agility PR Solutions
DECEMBER 13, 2020
With the holiday shopping season so crucial for retailers this year, you’d think that retail execs would be studying consumer preferences obsessively so their brands can go above and beyond to meet their needs. Senior retail […].
Stern + Associates
FEBRUARY 9, 2015
On a daytrip to Maine a few years ago to buy lobster (something that’s actually doable if you live in Rhode Island and are so desperate for melted butter you continue » The post The Ghosts of Retail Past appeared first on Stern + Associates. Blog Brand Messaging brand value customers radioshack retail
Agility PR Solutions
JULY 19, 2020
The post Retail PR alert: COVID crisis hasn’t disrupted 2020 holiday shopping or spending plans appeared first on Agility PR Solutions. Despite the impact of COVID-19, shoppers do not plan to significantly change their holiday spend compared to 2019.
Cision
NOVEMBER 23, 2020
Michael Waters joins Modern Retail, Nicole Norfleet, Kavita Kumar, Dee DePass, Jacky Crosby all have new beats at The Star Tribune, and more. Media Blog
Cision
NOVEMBER 23, 2020
Michael Waters joins Modern Retail, Nicole Norfleet, Kavita Kumar, Dee DePass, Jacky Crosby all have new beats at The Star Tribune, and more. Media Blog
Agility PR Solutions
MAY 9, 2021
economy is on firm footing and could see its fastest growth in more than three decades, according to Jack Kleinhenz, chief economist at the National Retail Federation. […].
Agility PR Solutions
DECEMBER 21, 2020
Welcome to Retail 5.0—the The post Retail 5.0:
Agility PR Solutions
FEBRUARY 17, 2020
consumers have negative feelings about the e-tail behemoth when it comes to its impact on the retail industry—and the planet. The post Consumers are concerned about Amazon’s retail impact and footprint appeared first on Agility PR Solutions.
Agility PR Solutions
OCTOBER 12, 2020
With the 2020 holiday shopping season expected to largely happen online, it’s never been more critical for brands and retailers to make sure their websites are in tip-top shape to handle the amount of traffic they expect (and hope) to attract, and to make the customer journey as seamless as possible.
Agility PR Solutions
OCTOBER 14, 2018
consumers expect to spend more money on holiday shopping this year than last year, with millennials likely to be the biggest spenders—and retailers’ inclusion and diversity practices, with regards to age, gender, ethnicity and disability etc., The post Millennials will spend big with inclusion-conscious retailers this holiday appeared first on Agility PR Solutions.
Agility PR Solutions
SEPTEMBER 2, 2019
The post Retail PR’s Achilles Heel—why customer service must evolve appeared first on Agility PR Solutions. It’s undeniable: we live in a time in which instant gratification and speed are highly valued. Patience wears thin quickly, much to the chagrin of those who still practice it. Customer service is a vital part of any business’ success, and it’s no longer safe to rely on old customer service practices and expectations. What […].
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