Ronn Torossian

MAY 4, 2020

The post How Are Retailers Communicating Through This Crisis? There’s no doubt that what we knew before this global pandemic is not what we’re going back to, at least for some time to come. So, that does mean brands need to rethink what they’re doing […]. appeared first on.

Crisis 195

Crisis Communications Retail Brand 195

Agility PR Solutions

MARCH 12, 2023

New shopper insights research from retail marketing collective Acosta Group looks at the state of the natural/organic shopper, providing brands and retailers valuable information to drive growth in store and online.

Retail 88

Retail Brand Branding Groups 88

Agility PR Solutions

APRIL 23, 2023

The newly released Evolving Art of Luxury Experiential Retail report from BoF data […] The post Luxury consumers prefer in-store shopping—but demand superior retail experiences appeared first on Agility PR Solutions.

Retail 78

Retail Consumer Fashion Brand 78

Agility PR Solutions

JANUARY 23, 2022

Consumers have been very outspoken about their expectations that brands and retailers make their products and operations more sustainable, but new research from next-gen experience management firm First Insight reveals that retailers need to listen more closely to their customers about their sustainable shopping preferences.

Retail 147

Retail Consumer Brand Branding 147

Agility PR Solutions

MAY 23, 2022

The post How retailers can meet consumer expectations for the metaverse, sustainability, and more appeared first on Agility PR Solutions. The firm’s new […].

Retail 145

Retail Consumer Meeting Software 145

Agility PR Solutions

MARCH 8, 2023

New research from end-to-end AI-first search and discovery platform Algolia explores the current usage, investment, and value of search, personalization, and hybrid retail strategies—revealing how retailers are investing in search to future-proof their eCommerce experiences.

Retail 78

Retail Trends Strategy Technology 78

Agility PR Solutions

DECEMBER 5, 2022

Following the pandemic-fueled disruption of 2021, retail brands made a strong showing this year for establishing emotional connections with consumers—the industry ranked third overall, behind technology & telecom, and media & entertainment, in the latest Brand Intimacy Study from marketing intimacy agency MBLM.

Retail 88

Retail Brand Branding Industry 88

Agility PR Solutions

APRIL 17, 2022

While sustainability is now a strategic priority for retail businesses, the vast majority are failing to make meaningful progress, new research from global management consultancy Boston Consulting Group (BCG reveals.

Retail 148

Retail Meeting Study Groups 148

Agility PR Solutions

JANUARY 12, 2022

Consumers’ expectations of brands and retailers have changed, and the buying journey has been forever altered—and from those shifts have come new expectations around customer service. The post Only 15% of retailers offer a differentiating omnichannel experience—which brands are leading? appeared first on Agility PR Solutions.

Retail 147

Retail Brand Branding Customer Service 147

Agility PR Solutions

FEBRUARY 16, 2021

As retailers and brand marketers battle through COVID’s impact on consumer behavior, new research from customer journey orchestration and analytics firm Kitewheel explores key trends in the retail industry, providing recommendations on how brands can make the most of an evolving retail landscape.

Retail 148

Retail Trends Analytics Brand 148

Agility PR Solutions

NOVEMBER 16, 2021

With consumer retail habits and behaviors in a state of flux, brand and retail marketers can bet that some serious adaptation and agility will be necessary as we head into a “new normal” future.

Retail 146

Retail Trends Marketing Consumer 146

Agility PR Solutions

APRIL 12, 2023

As retailers and brands respond to new demands for seamless customer experiences, the mobile app is taking center stage. New research from mobile app experience firm Airship sheds light on consumer […] The post Consumers turning to brand and retailer apps to streamline in-store shopping—is your app optimized?

Retail 78

Retail Consumer Brand Branding 78

Agility PR Solutions

NOVEMBER 22, 2022

New research reveals that senior retail leaders are more pessimistic about consumers’ confidence to spend over the holidays in the face of rising inflation than consumers themselves indicate. The post Despite inflation, consumers’ confidence to spend is greater than brands and retailers believe appeared first on Agility PR Solutions.

Retail 88

Retail Consumer Brand Branding 88

Agility PR Solutions

NOVEMBER 15, 2022

The post Most brands and retailers say they aren’t prepared for new digital transformation challenges appeared first on Agility PR Solutions. The […].

Retail 88

Retail Brand Branding Survey 88

Agility PR Solutions

AUGUST 4, 2021

Brands and retailers are understandably nervous about the upcoming holiday shopping season—it’s unclear how consumers will shop, which product makers and shops they came to trust (or distrust) during the COVID crisis, and how they’ll interact with the ones with whom they choose to engage.

Retail 148

Retail Consumer Crisis Brand 148

Agility PR Solutions

SEPTEMBER 13, 2020

Catalyzed by the spike in e-commerce during COVID, the retail industry retained its 2019 spot and ranked fourth out of the 15 industries studied in theBrand Intimacy 2020 Study, the largest study of brands based on emotions from intimacy marketing firm MBLM (pronounced Emblem).

Retail 142

Retail Brand Branding Study 142

Agility PR Solutions

JANUARY 4, 2023

Despite the current economic outlook, 58 percent of retail marketers surveyed are investing in customer experience tools to drive revenue and evolving their customer service approach to deliver more interactive, unified engagements, new research from customer-focused cloud contact center Talkdesk reveals.

Retail 78

Retail Trends Customer Service Survey 78

Agility PR Solutions

JANUARY 31, 2023

After the pandemic created two years of uncertainty, retailers entered 2022 with a positive outlook and expectations of growth. But numerous challenges, including inflation and interest rate hikes, kept that positivity in check throughout the year.

Retail 78

Retail Marketing Publicity Trends 78

Agility PR Solutions

OCTOBER 20, 2022

The new research from customer engagement firm Verint reveals how retail marketers can boost their chances of attracting more discretionary dollars in an era of high inflation. […]. The post Customer engagement in Big Retail: How marketers can earn declining discretionary dollars appeared first on Agility PR Solutions.

Retail 78

Retail Marketing Survey Consumer 78

Agility PR Solutions

MARCH 27, 2023

This happens when digital shoppers are diverted from their online buying journey by unauthorized distractions that can be placed on a digital commerce site—an issue that is now a widespread phenomenon and, according to new research from consumer protection cloud company Akamai […] The post Audience hijacking escalates as a threat to brands and (..)

Retail 78

Retail Brand Branding B2C 78

Agility PR Solutions

APRIL 1, 2021

the retail industry was blindsided by the COVID pandemic, and was forced to revamp to meet new demands of consumers. But as we enter the rebuilding phase, new research from the Retail Industry Leaders Association (RILA), with support from its knowledge partner McKinsey & Company, offers in-depth insights […].

Retail 78

Retail Industry Consumer Meeting 78

Agility PR Solutions

OCTOBER 27, 2022

The holiday season is a complex time of year for retailers in any economy—but in 2022, record-high inflation, blowback from global supply chain disruptions, and an intensely competitive labor market threaten to take the “happy” out of holidays before the season even starts, new research from multinational tech firm UKG finds.

Retail 78

Retail How To Report Marketing 78

Agility PR Solutions

DECEMBER 16, 2021

The post Today’s shoppers want retailers to invest more in sustainability—how it drives purchase decisions appeared first on Agility PR Solutions. . “Consumers are continuing to place an emphasis on sustainability when making purchasing decisions, showing that eco-friendly lifestyles […].

Retail 148

Retail Consumer Marketing Publicity 148

Agility PR Solutions

AUGUST 22, 2022

With digital adoption strategies accelerating in the post-pandemic retail landscape, along with physical retail’s continuing struggles, WiFi solutions firm Purple sought the views of 1,500 shoppers with grocery, fashion & apparel, and big box retailers in the UK, US and Mexico. The company’s new report, Retail.

Retail 78

Retail Apparel Fashion Strategy 78

Agility PR Solutions

JANUARY 9, 2023

The post As Big Retail drops the ball on CX, opportunity is ripe for SMBs in 2023 appeared first on Agility PR Solutions. And yet […].

Retail 78

Retail Survey Consumer Marketing 78

Agility PR Solutions

NOVEMBER 29, 2021

It’s an excellent time for retail marketers to think about how to serve customers better. Let’s look into the important considerations for retail marketers and […]. The post 10 post-pandemic e-commerce trends: What can retail marketers expect? appeared first on Agility PR Solutions.

Retail 88

Retail Trends Marketing How To 88

Agility PR Solutions

NOVEMBER 9, 2022

The post CMO Council study: Brands and retailers scrambling to meet demand for eCommerce delivery appeared first on Agility PR Solutions.

Retail 78

Retail Meeting Study Brand 78

Agility PR Solutions

OCTOBER 16, 2022

The post Shoppers’ expectations of tech at retail are high yet often unmet appeared first on Agility PR Solutions. There’s now an expectation that shopping technologies can, and should, offer a more efficient and effective, more enjoyable and more personalized shopping experience.

Retail 78

Retail Agency Technology Publicity 78

Agility PR Solutions

JULY 6, 2020

New research from retail solutions firm Advantage Sales finds pandemic-driven out-of-stocks, growing safety and financial concerns, and changing values have spurred shoppers to try different retailers and […].

Crisis 156

Crisis Retail Brand Branding 156

Agility PR Solutions

DECEMBER 10, 2019

Retailers are having huge success with social and influencer marketing—partly because retail is a highly social category, with many brands performing above average in driving online and offline consumer conversations, which makes the continued dominance of Amazon and Nike in the U.S. marketplace impressive.

Retail 135

Retail Leadership Brand Branding 135

Agility PR Solutions

MAY 17, 2023

But for the revolutionary new […] The post When Gen Z turns 40: New research looking into retail’s future foresees mostly in-store shopping elevated by AI, AR and robots—how retailers can be ready appeared first on Agility PR Solutions.

Retail 78

Retail B2C B2B Publicity 78

Agility PR Solutions

JANUARY 20, 2020

The rise of Generation Z has changed retail forever, from the younger sector’s demand that companies speak out and take a stand on societal and cultural issues to holding brands accountable on a range of issues from diversity and inclusion to environmental impact. As the oldest members of Generation Z move into the workforce, a […].

Retail 117

Retail Brand Branding Company 117

Cision

NOVEMBER 23, 2020

Michael Waters joins Modern Retail, Nicole Norfleet, Kavita Kumar, Dee DePass, Jacky Crosby all have new beats at The Star Tribune, and more.

Retail 120

Retail Media Blogging 120

Cision

NOVEMBER 23, 2020

Michael Waters joins Modern Retail, Nicole Norfleet, Kavita Kumar, Dee DePass, Jacky Crosby all have new beats at The Star Tribune, and more.

Retail 120

Retail Media Blogging 120

Agility PR Solutions

JANUARY 13, 2021

And according to new research from cloud-based voice and analytics firm Voxware, those unprepared retailers will lose out—53 percent of survey respondents said they will never place another order with certain […]. The post Retailers’ poor holiday performance cost them permanent customers appeared first on Agility PR Solutions.

Retail 78

Retail Analytics Survey Meeting 78

Agility PR Solutions

AUGUST 19, 2021

Retail […]. The post How the pandemic is reshaping the future of retail—here’s overall and by-industry analysis appeared first on Agility PR Solutions.

Analysis 88

Analysis Retail Industry Sports 88

Agility PR Solutions

DECEMBER 21, 2020

Welcome to Retail 5.0—the Welcome to Retail 5.0—the The post Retail 5.0: According to the firm’s new report, […]. Brands must now master marketplace strategies, not mass personalization appeared first on Agility PR Solutions.

Retail 88

Retail Brand Branding Strategy 88