INDUSTRY INSIGHTS YOUR PEERS ARE READING
Hey brands, we can’t stress this enough: Retailers are struggling to retain their customers because consumers today increasingly have zero tolerance for a poor retail experience—and that’s what many of them are getting. MORE
On a daytrip to Maine a few years ago to buy lobster (something that’s actually doable if you live in Rhode Island and are so desperate for melted butter you continue » The post The Ghosts of Retail Past appeared first on Stern + Associates. MORE
As mobile shopping continues to grow, consumers are downloading retailer’s mobile apps at double the rate of years past and conducting more in-app purchases, according to new findings from consumer financial services firm Synchrony. MORE
For its Surviving the Retail Apocalypse report, Yes Lifecycle Marketing surveyed over 1,000 consumers of all ages and found that in […]. The post ‘Inbox overload’ is causing over half of consumers to ignore retailer emails appeared first on Agility PR Solutions. MORE
According to the firm’s new study, nearly half of consumers (45 percent) say the first time they hear about a retailer they’ve never purchased from is through friends […]. The post WOM mandate—it’s how consumers first hear about new retailers appeared first on Agility PR Solutions. MORE
Customer experience technologies may be helping retailers better serve and please customers, but are they putting their own business security at risk as a result? Some retailers think so. MORE
In order to capitalize on the moments that matter to consumers in the era of ubiquitous shopping, new research finds that retailers must be prepared to rethink what they do, become trusted advisors for their customers and curate truly meaningful consumer experiences. MORE
As retailers prepare for the competitive holiday shopping season, they are putting more emphasis on their customers’ in-store experiences and are making hiring decisions that reflect that trend, according to a new retailer survey from organizational consulting firm Korn Ferry. MORE
We’ve read aboutthe retail industry’s struggles with CX and customer service, but new industry rankings in brand intimacy show that retail is actually doing a good job of making an emotional connection with consumers. MORE
Today’s consumers clearly prioritize substance over flash from brand retailers. The post Transparency, personalization are the next frontiers for online retailers—what PR must know appeared first on Agility PR Solutions. MORE
In a fickle, fast-moving retail environment, every brand could use a little loyalty—and in fact, new research asserts that loyalty might be worth even more than it appears at face value. MORE
The post Retail PR’s Achilles Heel—why customer service must evolve appeared first on Agility PR Solutions. It’s undeniable: we live in a time in which instant gratification and speed are highly valued. Patience wears thin quickly, much to the chagrin of those who still practice it. MORE
The post Retailers Worldwide Face Communication Challenges and Opportunities appeared first on HMA Public Relations. In Poland, there is legislation pending that would ban shopping on Sunday. Some of our PRGN partners weigh in on this idea. Click below for more]. MORE
Brand managers can now use dynamic ads for retail, and to entice users to visit them in person. Now, with dynamic ads for retail, campaigns can dynamically showcase products available in the store that's closest to the person seeing the ad. MORE
The post How retailers can successfully battle Amazon this holiday season appeared first on Agility PR Solutions. MORE
So why are so many retailers focused on measuring total sales and comparative sales, while customer loyalty […]. The post Customer loyalty is critical—but only 40% of retailers currently measure customer retention appeared first on Agility PR Solutions. MORE
The post Apps aren’t just for big-box retailers—keys to making yours work appeared first on Agility PR Solutions. MORE
New research from performance advertising software firm Nanigans examines retail marketing leaders’ attitudes about their roles. The survey of 100 digital advertising decision-makers—including CMOs at some of the largest online retailers in the U.S—found MORE
That’s the lesson most recently learned by clothing retailer Revolve, which saw a storm of online criticism and a rash of negative headlines in response to images of a thin model wearing a sweatshirt bearing a “fat shaming” expression. MORE
A robust shopping season from before Thanksgiving through Christmas has given retailers much to cheer about this year. According to Mastercard SpendingPulse, which provides insights into overall retail spending trends across all payment types, holiday sales increased 5.1 MORE
Myriad new research has stressed that brands must focus on providing high quality customer experience (CX) to gain loyalty—but even amid a flurry of next-tech tools like AI, retailers keep missing the mark. The post Why are retailers still struggling so much with CX? MORE
consumers expect to spend more money on holiday shopping this year than last year, with millennials likely to be the biggest spenders—and retailers’ inclusion and diversity practices, with regards to age, gender, ethnicity and disability etc., MORE
While 96 percent of retailers say customer experience is a core priority, 75 percent believe their organization has room for improvement, according to new research from enterprise software firm Square Root. MORE
The post How fashion retailers are using SEO for product promotion appeared first on Agility PR Solutions. With the introduction of search engine optimization and its application in improving the ratings of various sites, many stores now have an opportunity to boost sales. MORE
Some retailers are struggling to put a sunny cast on gloomy reports about holiday shopping. The news comes after other retailers, including Macy’s and Kohl’s, shared disappointing figures for the holidays. Executive Communication Marketing Kohl's Macy's Nordstrom retail MORE
When it comes to retail social media, no company is doing it better than Nordstrom. That’s according to a recent Engagement Labs study that ranks brands according to engagement, impact and responsiveness on social media among 100,000 retailers. MORE
Check out the product below from the online retailer BelleChic, which Quotable Life designed and produced. Marketers and designers take note: Font choice matters. With the wrong font, a seemingly innocuous tote bag can get misinterpreted as mild hate speech. MORE
These days, those unpredictable Millennials tend to receive the most marketing attention from retailers, but many are now realizing that the equally elusive Gen Z is proving to be a powerful economic force, perhaps even more so than previous generations. MORE
The post Online retailers still off-target when it comes to customer preference appeared first on Agility PR Solutions. MORE
On Tuesday, the retailer’s website crashed due to the amount of consumer traffic. You, too, can dress like a drug lord. MORE
Advancing technologies are putting more pressure on retail marketers to improve their customer experiences, and new research from WBR Insights finds retailers are not prepared to support the next wave of technologies like AI, Chatbots and AR as part of their mobile engagement strategy. MORE
New research from performance advertising software firm Nanigans outlines how retailers plan to spend their digital ad budgets during the 2018 holiday shopping season. The post Retailers will spend more on Black Friday digital ads than Cyber Monday appeared first on Agility PR Solutions. MORE
Shoppers say their online and in-store behaviors have shifted for traditional consumer packaged goods (CPG) categories, following a year that’s seen the retail and grocery landscapes evolve dramatically. The post Evolving retail landscape leads to greater expectations—what’s working? MORE
Doomsday predictors notwithstanding, physical retailers actually see tremendous opportunities for their stores in the near future, according to new research from Retail Systems Research. The firm recently released its 2018 Retail Store Benchmark Report, From Apocalypse to Renaissance. MORE
Yes, Amazon is an online shopper’s best friend—but it’s every competing retailer’s nightmare. In a new survey from price optimization firm ActiveViam, 71 percent of retailers said they were concerned about being outpriced by the etail giant—with 41 percent saying they are “very concerned.” MORE
The retail outlook for the year ahead is bright, with the National Retail Federation predicting growth of up to 4.4 The post Amazon is the first stop for apparel—how can brand retailers capitalize? MORE
Prime Day has dominated the summer retail buzz since it started in 2015,2 but retailers competing with Amazon don’t have to miss out on the engagement opportunities that summer deals and off-season sales can offer. MORE
All’s fair in love and retail. After Amazon CEO Jeff Bezos on Thursday issued a challenge to other retailers, not naming which ones specifically, to match Amazon’s pay and benefits, Walmart has responded, albeit quietly. MORE
An entire generation of teens may never enter a Delia’s—but that doesn’t mean they won’t be able to enjoy the beloved 90s fashion staple. After filing for Chapter 11 bankruptcy late last year, the brand (also known as dELiA*s) has been acquired by Steve Russo of Fab/Starpoint. The brand will return online only, which was announced via Instagram: News flash! Delias will be coming back-to-school with you! Best part? Online only = ALWAYS OPEN! MORE
retailers maintain their edge during the past year, according to the annual Top 100 Retailers list from the National Retail Federation’s STORES Magazine and Kantar Consulting. Retail today is a blend of innovation and experience, and the nation’s […]. MORE
New research from The Upstart Group shows retail communicators that even the world’s biggest brands are taking strategic steps to put consumers first—which in this case might leave other brands large and small scrambling to improve their customer experiences. MORE
Retail Related Topics 
Agility PR Solutions
SEPTEMBER 2, 2019
The post Retail PR’s Achilles Heel—why customer service must evolve appeared first on Agility PR Solutions. It’s undeniable: we live in a time in which instant gratification and speed are highly valued. Patience wears thin quickly, much to the chagrin of those who still practice it.
Agility PR Solutions
AUGUST 26, 2019
Advancing technologies are putting more pressure on retail marketers to improve their customer experiences, and new research from WBR Insights finds retailers are not prepared to support the next wave of technologies like AI, Chatbots and AR as part of their mobile engagement strategy.
HMA Public Relations
DECEMBER 12, 2017
The post Retailers Worldwide Face Communication Challenges and Opportunities appeared first on HMA Public Relations. In Poland, there is legislation pending that would ban shopping on Sunday. Some of our PRGN partners weigh in on this idea. Click below for more].
PR Daily
JANUARY 16, 2019
Some retailers are struggling to put a sunny cast on gloomy reports about holiday shopping. The news comes after other retailers, including Macy’s and Kohl’s, shared disappointing figures for the holidays. Executive Communication Marketing Kohl's Macy's Nordstrom retail
Agility PR Solutions
JULY 30, 2019
We’ve read aboutthe retail industry’s struggles with CX and customer service, but new industry rankings in brand intimacy show that retail is actually doing a good job of making an emotional connection with consumers.
Agility PR Solutions
JULY 10, 2019
Prime Day has dominated the summer retail buzz since it started in 2015,2 but retailers competing with Amazon don’t have to miss out on the engagement opportunities that summer deals and off-season sales can offer.
|
Agility PR Solutions
JUNE 24, 2019
Customer experience technologies may be helping retailers better serve and please customers, but are they putting their own business security at risk as a result? Some retailers think so.
Agility PR Solutions
APRIL 2, 2019
Shoppers say their online and in-store behaviors have shifted for traditional consumer packaged goods (CPG) categories, following a year that’s seen the retail and grocery landscapes evolve dramatically. The post Evolving retail landscape leads to greater expectations—what’s working?
Agility PR Solutions
OCTOBER 10, 2018
Doomsday predictors notwithstanding, physical retailers actually see tremendous opportunities for their stores in the near future, according to new research from Retail Systems Research. The firm recently released its 2018 Retail Store Benchmark Report, From Apocalypse to Renaissance.
Agility PR Solutions
AUGUST 14, 2018
retailers maintain their edge during the past year, according to the annual Top 100 Retailers list from the National Retail Federation’s STORES Magazine and Kantar Consulting. Retail today is a blend of innovation and experience, and the nation’s […].
Agility PR Solutions
OCTOBER 14, 2018
consumers expect to spend more money on holiday shopping this year than last year, with millennials likely to be the biggest spenders—and retailers’ inclusion and diversity practices, with regards to age, gender, ethnicity and disability etc.,
|
|
Agility PR Solutions
SEPTEMBER 11, 2018
As mobile shopping continues to grow, consumers are downloading retailer’s mobile apps at double the rate of years past and conducting more in-app purchases, according to new findings from consumer financial services firm Synchrony.
Agility PR Solutions
AUGUST 29, 2019
Today’s consumers clearly prioritize substance over flash from brand retailers. The post Transparency, personalization are the next frontiers for online retailers—what PR must know appeared first on Agility PR Solutions.
Stern + Associates
FEBRUARY 9, 2015
On a daytrip to Maine a few years ago to buy lobster (something that’s actually doable if you live in Rhode Island and are so desperate for melted butter you continue » The post The Ghosts of Retail Past appeared first on Stern + Associates.
PR Daily
SEPTEMBER 18, 2018
That’s the lesson most recently learned by clothing retailer Revolve, which saw a storm of online criticism and a rash of negative headlines in response to images of a thin model wearing a sweatshirt bearing a “fat shaming” expression.
Agility PR Solutions
OCTOBER 8, 2018
As retailers prepare for the competitive holiday shopping season, they are putting more emphasis on their customers’ in-store experiences and are making hiring decisions that reflect that trend, according to a new retailer survey from organizational consulting firm Korn Ferry.
Agility PR Solutions
AUGUST 15, 2019
Hey brands, we can’t stress this enough: Retailers are struggling to retain their customers because consumers today increasingly have zero tolerance for a poor retail experience—and that’s what many of them are getting.
PR Daily
SEPTEMBER 21, 2016
Brand managers can now use dynamic ads for retail, and to entice users to visit them in person. Now, with dynamic ads for retail, campaigns can dynamically showcase products available in the store that's closest to the person seeing the ad.
Agility PR Solutions
AUGUST 1, 2019
Yes, Amazon is an online shopper’s best friend—but it’s every competing retailer’s nightmare. In a new survey from price optimization firm ActiveViam, 71 percent of retailers said they were concerned about being outpriced by the etail giant—with 41 percent saying they are “very concerned.”
Agility PR Solutions
NOVEMBER 28, 2018
The post How retailers can successfully battle Amazon this holiday season appeared first on Agility PR Solutions.
Agility PR Solutions
JUNE 11, 2019
These days, those unpredictable Millennials tend to receive the most marketing attention from retailers, but many are now realizing that the equally elusive Gen Z is proving to be a powerful economic force, perhaps even more so than previous generations.
Agility PR Solutions
SEPTEMBER 17, 2018
In order to capitalize on the moments that matter to consumers in the era of ubiquitous shopping, new research finds that retailers must be prepared to rethink what they do, become trusted advisors for their customers and curate truly meaningful consumer experiences.
Agility PR Solutions
JULY 12, 2018
The post How fashion retailers are using SEO for product promotion appeared first on Agility PR Solutions. With the introduction of search engine optimization and its application in improving the ratings of various sites, many stores now have an opportunity to boost sales.
Agility PR Solutions
JULY 24, 2018
Myriad new research has stressed that brands must focus on providing high quality customer experience (CX) to gain loyalty—but even amid a flurry of next-tech tools like AI, retailers keep missing the mark. The post Why are retailers still struggling so much with CX?
Agility PR Solutions
JUNE 24, 2019
According to the firm’s new study, nearly half of consumers (45 percent) say the first time they hear about a retailer they’ve never purchased from is through friends […]. The post WOM mandate—it’s how consumers first hear about new retailers appeared first on Agility PR Solutions.
Agility PR Solutions
MAY 2, 2019
New research from The Upstart Group shows retail communicators that even the world’s biggest brands are taking strategic steps to put consumers first—which in this case might leave other brands large and small scrambling to improve their customer experiences.
Agility PR Solutions
NOVEMBER 5, 2018
New research from performance advertising software firm Nanigans outlines how retailers plan to spend their digital ad budgets during the 2018 holiday shopping season. The post Retailers will spend more on Black Friday digital ads than Cyber Monday appeared first on Agility PR Solutions.
Agility PR Solutions
FEBRUARY 20, 2019
The retail outlook for the year ahead is bright, with the National Retail Federation predicting growth of up to 4.4 The post Amazon is the first stop for apparel—how can brand retailers capitalize?
Agility PR Solutions
JUNE 19, 2019
The post Apps aren’t just for big-box retailers—keys to making yours work appeared first on Agility PR Solutions.
PR Daily
APRIL 12, 2019
All’s fair in love and retail. After Amazon CEO Jeff Bezos on Thursday issued a challenge to other retailers, not naming which ones specifically, to match Amazon’s pay and benefits, Walmart has responded, albeit quietly.
PR Daily
APRIL 16, 2015
An entire generation of teens may never enter a Delia’s—but that doesn’t mean they won’t be able to enjoy the beloved 90s fashion staple. After filing for Chapter 11 bankruptcy late last year, the brand (also known as dELiA*s) has been acquired by Steve Russo of Fab/Starpoint. The brand will return online only, which was announced via Instagram: News flash! Delias will be coming back-to-school with you! Best part? Online only = ALWAYS OPEN!
Agility PR Solutions
OCTOBER 4, 2018
For its Surviving the Retail Apocalypse report, Yes Lifecycle Marketing surveyed over 1,000 consumers of all ages and found that in […]. The post ‘Inbox overload’ is causing over half of consumers to ignore retailer emails appeared first on Agility PR Solutions.
Agility PR Solutions
JANUARY 6, 2019
A robust shopping season from before Thanksgiving through Christmas has given retailers much to cheer about this year. According to Mastercard SpendingPulse, which provides insights into overall retail spending trends across all payment types, holiday sales increased 5.1
PR Daily
NOVEMBER 24, 2015
When it comes to retail social media, no company is doing it better than Nordstrom. That’s according to a recent Engagement Labs study that ranks brands according to engagement, impact and responsiveness on social media among 100,000 retailers.
Agility PR Solutions
OCTOBER 22, 2018
So why are so many retailers focused on measuring total sales and comparative sales, while customer loyalty […]. The post Customer loyalty is critical—but only 40% of retailers currently measure customer retention appeared first on Agility PR Solutions.
Agility PR Solutions
OCTOBER 15, 2018
The post Online retailers still off-target when it comes to customer preference appeared first on Agility PR Solutions.
Agility PR Solutions
SEPTEMBER 10, 2018
While 96 percent of retailers say customer experience is a core priority, 75 percent believe their organization has room for improvement, according to new research from enterprise software firm Square Root.
PR Daily
JULY 25, 2017
Check out the product below from the online retailer BelleChic, which Quotable Life designed and produced. Marketers and designers take note: Font choice matters. With the wrong font, a seemingly innocuous tote bag can get misinterpreted as mild hate speech.
Agility PR Solutions
AUGUST 6, 2018
New research from performance advertising software firm Nanigans examines retail marketing leaders’ attitudes about their roles. The survey of 100 digital advertising decision-makers—including CMOs at some of the largest online retailers in the U.S—found
PR Daily
JANUARY 13, 2016
On Tuesday, the retailer’s website crashed due to the amount of consumer traffic. You, too, can dress like a drug lord.
78 
Let's personalize your content