Cision

JUNE 16, 2015

They can happen to anyone, anywhere and anytime, so all organizations must be prepared in the event that a crisis spreads. Having a crisis communication plan in place will help your brand weather the worst crises and come out on top. 58 percent say mobile technologies are absolutely vital to carry out crisis communication plans.

Crisis Communications 120

Crisis Communications Communications Crisis Social Media 120

Sword and the Script

OCTOBER 25, 2022

90% of comms pros surveyed say their work has changed some, and of those, 50% say communications work has changed significantly. Most communicators say the volume of work has grown, but so too has the variety of work. Crisis interrupted. Those who said communications work has “changed slightly,” wrote: 84.

Communications 180

Communications Crisis Social Media Pitching 180

PRSay

JUNE 7, 2021

A red team can expose reputational vulnerabilities in a company and flaws in its crisis-response plan. From a crisis-communications standpoint, a red team stress-tests an organization’s strategy by expanding the circle of feedback the plan receives. Like the news media, the court of public opinion can be fickle and unforgiving.

Crisis 162

Crisis Crisis Communications Exercises Reputation 162

Stuart Bruce

MARCH 28, 2018

Public relations strategy, planning, measurement, evaluation and crisis communications emerge as key skills and knowledge areas in the 2018 State of the Profession survey from the Chartered Institute of Public Relations (CIPR).

Measurement 109

Measurement Publicity Communications Strategy 109

Sword and the Script

MAY 25, 2021

That’s the overarching conclusion stemming from a global survey carried out by Morning Consult. Similarly, the statistic on forgiveness speaks directly to the PR shop because in a crisis communications situation – which any company can find themselves thrust into at any given moment – it would go a long way to have the benefit of the doubt.

Brand 121

Brand Branding Survey Crisis Communications 121

Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” Working through a PR crisis. “The Year in Crisis PR.”

Crisis 120

Crisis Crisis Communications Social Media Journalism 120

Sword and the Script

APRIL 23, 2019

But a new survey out of the Center for Public Relations at USC Annenberg shows that isn’t happening among some PR pros and corporate communicators. The annual survey polled 210 CEOs, 1,583 PR professionals and 378 students with an eclectic mix of questions to develop the 2019 Global Communications Report.

Communications 156

Communications Study Technology Survey 156

PRSay

JANUARY 14, 2022

Proactive crisis communication is essential to build equity, protect against hate and be accessible to people looking for good in the world. Developing plans to deal with potential problems is a must, and creative ways to think beyond obvious crisis points is overdue. Trolls will find you. Bad things are possible.

Communications 167

Communications Trends Crisis Communications Nonprofit 167

PRSay

JUNE 7, 2022

Find more articles on crisis communications in the May 2022 issue of Strategies & Tactics. Managing a Chapter crisis. I had a destination, a nice navigation system and a spare, but I didn’t have any instructions (crisis plan) on how to replace the tire. Not on my list? Don’t forget about your emergency kit.

Crisis 78

Crisis Crisis Communications Writing Communications 78

Cision

APRIL 13, 2015

Be credible” is the public health crisis communicator’s mantra. Whenever a health crisis occurs, the public health first responders want to be seen as the go-to source of information for the media and general public. If you’re not sure what to use, ask your target audience via surveys or personal questions.

Content Marketing 120

Content Marketing Communications Crisis Communications Marketing 120

Sword and the Script

JANUARY 12, 2016

A recent survey by the employment agency, The Creative Group , says corporate executives are increasingly inclined to pin the communications shop with such responsibility. The results comparing the two surveys are depicted in a graphic, which is published nearby ( click here for higher resolution ). Social media is publishing.

Social Media 60

Social Media Corporate Survey Media 60

Reputation Us

MAY 10, 2019

Community Relevancy. Crisis Communication Planning. Casey also shared results from the first ever Reputation Survey conducted by RepUs and DHM Research unveiled in April 2019. Employee Engagement. Policies and Procedures.

Reputation 60

Reputation Crisis Communications Crisis Survey 60

Prohibition

JANUARY 17, 2022

With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. In fact, most experts agree that social media needs to be treated as a vital part of any company’s crisis communication plan.

Crisis Management 118

Crisis Management Social Media Crisis Media 118

ImPRessions - Crenshaw Communications

MARCH 13, 2018

Every two years, the New York-based Corporate Communication International ( CCI ), conducts an in-depth survey of senior PR and communications officers at Fortune 500 companies about the latest global PR trends. Any crisis communications team must be ready to respond at any hour to an escalating event, and that speed is vital.

Trends 205

Trends Corporate Reputation Communications 205

ImPRessions - Crenshaw Communications

JANUARY 16, 2018

Nonexistent or outdated crisis communications planning. It’s important to have a basic communications plan in case of an event that can impact reputation in a negative way. Even if efforts don’t thwart a reputation crisis , as illustrated here , a bare-bones plan will save time and anxiety if bad news breaks.

Crisis Communications 176

Crisis Communications Crisis Interviews Reputation 176

5W PR

DECEMBER 7, 2020

Here’s what social media management platform Hootsuite uncovered after surveying more than 11,000 marketers during the third quarter of this year and combining other gathered data. In another survey, GlobalWebIndex reported a 66% increase in boomers finding new brands and products on social media over the past four years. 78% said so.

Social Media 103

Social Media Media Trends Crisis Communications 103

PRSay

AUGUST 4, 2021

Surveys and other feedback tools during the post-COVID workplace transition can help companies gauge employee preferences for work schedules. Zemke is a certified crisis-communication leader and has more than 20 years of strategic communication experience. Photo credit: prostock studio ].

Communications 158

Communications Crisis Communications Employee Crisis 158

Onclusive

MARCH 8, 2018

Gould & Partners Survey). Taking the crisis out of crisis communications. Meanwhile, 1.9% of annual revenue spent by PR firms on technology vs. 5.2% for other industries. She then highlighted areas of PR that are ripe for AI: Automating your day. Taking the guesswork out of PR campaigns.

Crisis Communications 170

Crisis Communications Crisis Content Marketing Measurement 170

Shift Communications

JULY 26, 2022

To prepare for this change in narrative, companies should: Refresh media and brand messaging with unique themes that best describe the company’s differentiators, unique points of view and higher purpose for solving issues created by a recession; pitch the media before they’re inundated with these angles Review SEO keywords and determine the best recession-centric (..)

Brand 78

Brand Branding SEO Crisis Communications 78

Stuart Bruce

JULY 15, 2014

Yesterday, the Financial Times published the fifth FTSE350 Boardroom Bellwether survey which revealed that almost half the boards of the UK’s largest public companies have not discussed their social media strategies in the past 12 months.

Social Media 132

Social Media Media Public Affairs Crisis Communications 132

Sword and the Script

DECEMBER 26, 2017

Many of the posts published here are heavily weighted with surveys and reports. 12) Emotion in crisis communications works. The median salary for PR professionals was $91,000 in 2017, which is a small drop compared to the median salary reported in 2016 survey of $92,125. PR Salary Survey ). Brands in Politics ).

Social Media 159

Social Media Content Marketing SEO Media 159

Sword and the Script

JULY 12, 2016

What potential crisis could have a substantial impact on your business? That’s the essence of crisis communications planning – preparing for the worst before it happens. As if convincing management of the need for, and value of, crisis planning wasn’t already a challenge! C orp Comm Unprepared for Crisis.

Crisis 60

Crisis Study Leadership Crisis Communications 60

Melissa Agnes

AUGUST 29, 2014

From The Crisis Intelligence Blog. Emory’s Excellent Crisis Communication on Facebook. Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai. As usual, below you’ll find our #CrisisRoundup of articles worthy of your attention. Enjoy and have an awesome weekend!

Crisis Management 190

Crisis Management Crisis Social Media Viral 190

NewsWhip

OCTOBER 13, 2022

Good crisis communications teams stay prepared for these kinds of events. The 2019 Aflac Corporate Social Responsibility Survey found that 55 per cent of Americans believe it’s important for brands to take a stand on social, environmental, and political issues. Today’s consumers expect companies to take a stand.

Brand 148

Brand Branding Crisis Sports 148

Sword and the Script

JUNE 3, 2020

Survey Identifies Most Recommended PR Tech Vendors, Meltwater Adds Signals, TVEyes Spots Logos in Broadcasts, Cision Shows Pageviews of Coverage, Burrelles Names First Women President For years, I have published a new post every Tuesday like clockwork. Also see: Partisan Politics Complicates PR and Comms for Business, Survey Finds.

Pitching 145

Pitching Product Launch Media Survey 145

Melissa Agnes

AUGUST 28, 2014

During their study, Orla and Julie determined three very important facts: 30% of participants surveyed had witnessed a person in Cardiac arrest, which is quite a high statistic internationally, and this may be reflective of the rapid increase of Chronic diseases (Cardiovascular disease, Diabetes, Obesity) in the Gulf region.

Social Media 238

Social Media Healthcare Media Crisis 238

PRSay

JANUARY 13, 2021

For each audience, you can put together a brief survey of which communications senders they find valuable and interesting and, for each, which channel they prefer. Communication Channels. For each communication sender area, you can put together a list of communications and frequency. Benefits and compensation.

Communications 187

Communications Internal International Data 187

Stuart Bruce

MARCH 14, 2018

Considering that most of the respondents to the survey work in corporate communications it is alarming how little they use social media for CSR (29%), crisis communications (22%) and reporting (16%). On a minor technology point I’m astounded that just 2% are using Pinterest (half of the number using Google+!)

Corporate 115

Corporate Communications Social Media Crisis Communications 115

Solo PR Pro

APRIL 24, 2018

We are delighted to share today's guest post from Solo PR Pro Premium Member, author and crisis communications expert, Doug Levy. . Times and technologies change, but the realities that prompted one of the most famous emergency communications in history remain true today. What makes communication personal?

Crisis Communications 84

Crisis Communications Crisis Communications Airlines 84

Sword and the Script

MAY 12, 2020

The idea grew out a survey of communications professionals where I was struck by how little news and coverage there was about technology for the PR community. Please answer the survey question and feel free to comment why or why not in the thread. It’s been an eye-opening experience. Make your media contacts easy to find.

Company 153

Company Pitching Media Media Relations 153

Polaris

JUNE 24, 2016

Respondents to a recent survey of IT professionals reported an average of 40 cyber attacks per year. One-third of survey respondents claimed their company lost intellectual property due to a cyber attack and 36% of them believe the attack reduced their competitive advantage. Cyber attacks are de rigueur these days.

Communications 119

Communications How To Social Media Crisis 119

Stephen Waddington

NOVEMBER 5, 2020

Unlike focus groups or surveys there is no bias either in the audience sample or the nature of responses assuming a digitally literate audience. Within three or four queries using Google, Google Trends, and AnswerThePublic you’ve got the basis of a communication strategy, content plan and tone of voice.

Google 124

Google Crisis Communications Trends Crisis 124

Sword and the Script

MARCH 21, 2023

If you enjoyed this post, you might also like: “Skepticism” is the “New Normal;” Survey Finds B2B Tech Has Trust Issues Image credit: DALL-E “ diverse business people performing a trust fall in the style of Van Ghoh ” The post For comms pros, Silicon Valley Bank is a reminder that trust is currency appeared first on Sword and the Script.

Banking 85

Banking Crisis Social Media Financial 85

Deirdre Breakenridge

SEPTEMBER 26, 2016

A colleague introduced me to Nicole Lee at an academic conference and she helped develop the survey instrument and with data analysis. We also were concerned that younger practitioners are assuming such prominent roles in issues management and crisis communication due to their limited experience with these issues – Marlene Neill.

Publicity 150

Publicity Social Media Media Ethics 150

Cision

JUNE 8, 2016

If there’s one overlying lesson to be learned from this year’s festival, a detailed crisis communication plan that leverages real-time tactics is necessary for any event taking place outdoors. In 2013, Kings of Leon didn’t get to play opening night, and last year was a muddy mess.

Crisis Communications 120

Crisis Communications Crisis Local Reddit 120

PRSay

AUGUST 11, 2017

According to the survey, 63 percent of cisgender, heterosexual millennials consider themselves allies of LGBTQ (Lesbian, Gay, Bisexual, Transgender, Queer or Questioning) people, and another 23 percent describe themselves as “detached supporters.” Jaron Terry, MS, APR, Fellow, PRSA, is president of Jaron Terry Communications, Ltd.

Crisis Communications 119

Crisis Communications Writing Media Survey 119

Waxing UnLyrical

AUGUST 18, 2014

Why: According to a recent survey, only 38% of B2B software providers felt they were effectively carrying out their content programs. Why: The recent DDOS attacks on Evernote and Feedly revealed a great deal about each company’s attitude toward crisis communication. 4 content creation tips for B2B software companies.

Crisis Communications 74

Crisis Communications Crisis B2B Communications 74