Ronn Torossian

MAY 22, 2023

Public relations (PR) is an essential part of any business strategy, and crafting an effective PR statement is crucial when dealing with a crisis situation. Acknowledging the Issue The first step in how to write a PR […] The post How to Craft an Effective Statement in Response to a Crisis appeared first on.

Crisis 335

Crisis How To Writing Strategy 335

Ronn Torossian

MAY 15, 2020

Public relations and marketing agencies have all been altering their strategies, while the budgets that brands and corporations set for their yearly advertising strategies have been drastically shortened. The post Zoom: Zoom’s Public Relations During a Crisis appeared first on. Some may argue that […].

Crisis 221

Crisis Publicity Advertising Advertising 221

Ronn Torossian

AUGUST 14, 2023

To protect their brand image and regain public trust, it’s essential for companies to respond quickly and effectively. Effective crisis communication strategies can help companies navigate through turbulent times. Transparent and timely communication During a crisis, transparency and timeliness are paramount.

Crisis Communications 195

Crisis Communications Crisis Strategy Communications 195

Agility PR Solutions

MAY 10, 2023

Public relations has always involved a careful balancing act between the needs of a business and the relationship it has with customers. Now, it seems like barely a week goes by without […] The post Is public relations going through an identity crisis? appeared first on Agility PR Solutions.

Crisis 127

Crisis Publicity 127

Agility PR Solutions

JUNE 23, 2024

As negative headlines begin to dominate news outlets, social media buzzes with speculation, and phones ring incessantly with concerned stakeholders from an organization engulfed in crisis. The […] The post 4 reasons why a crisis communication plan is so important appeared first on Agility PR Solutions.

Crisis Communications 180

Crisis Communications Crisis Communications Financial 180

ImPRessions - Crenshaw Communications

SEPTEMBER 25, 2023

It’s not easy to apologize, especially if things unfold in the public eye. As any PR expert knows, there’s an art to the public mea culpa. Here, then are some guidelines for an effective public apology. It’s quite long at 11 minutes, but a controlled and quiet example of a near-perfect public apology.

Publicity 343

Publicity How To YouTube Video 343

Ronn Torossian

MARCH 16, 2022

Crisis communication is a subspecialty of PR, and it’s designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications aim to help an organization minimize damage to its reputation from negative publicity during a critical event or situation.

Corporate 195

Corporate Crisis Communications Crisis Communications 195

Agility PR Solutions

JULY 7, 2024

That’s why it’s your job to help your clients maintain a positive public image. And one of the most effective […] The post Beyond damage control: 8 proactive approaches to reputation crisis management appeared first on Agility PR Solutions.

Crisis Management 110

Crisis Management Reputation Crisis Brand 110

Ronn Torossian

NOVEMBER 16, 2022

However, on the other hand, the same platforms can create a PR crisis in a matter of a few minutes if […]. The post Responding to Public Criticism appeared first on. On one hand, these platforms have allowed companies to clearly demonstrate their excellent customer service through direct dialogue.

Publicity 195

Publicity Customer Service Crisis Social Media 195

The Resolution Blog

OCTOBER 29, 2020

The second episode in our ‘public feeling’ mini-series, Stella Bayles interviews author and crisis communications expert, Amanda Coleman, on why understanding ‘how the public is feeling during a time of crisis’ is paramount to PR strategy.

Crisis Communications 120

Crisis Communications Crisis Publicity Communications 120

Agility PR Solutions

JULY 23, 2024

In the ever-evolving world of business and law, handling a crisis can feel like trying to navigate a stormy sea with a paddle. Ted’s unique approach to leadership and crisis management […] The post Navigating crisis communications like a pro: 5 lessons from Ted Lasso appeared first on Agility PR Solutions.

Crisis Communications 94

Crisis Communications Crisis Communications Crisis Management 94

Ronn Torossian

OCTOBER 26, 2020

Crisis public relations can make or break a brand during a crisis. The post Crisis Communication Plan Components appeared first on. When nightmare scenarios befall well-meaning and prestigious businesses, a diverse range of threats can severely damage a brand’s reputation. There is […]. There is […].

Crisis Communications 195

Crisis Communications Crisis Communications Reputation 195

5W PR

JULY 22, 2024

In the highly competitive hospitality industry, where experiences are crucial and competition is intense, a robust public relations strategy can be the secret weapon that distinguishes a business. Crisis management with PR Hospitality aims to create positive memories for guests. Hospitality PR firms go beyond issuing press releases.

Publicity 78

Publicity Hotels Travel Crisis 78

Ronn Torossian

DECEMBER 4, 2020

The top priority for every crisis communication strategy is to allow for seamless communication during a company crisis. The messages used in crisis communication are supposed to provide the employees with all the necessary knowledge for them to make the right decisions during that crisis.

Crisis Communications 195

Crisis Communications Crisis Communications Employee 195

PRSay

MAY 15, 2024

For more articles on crisis management, please check out the May 2024 issue of Strategies & Tactics. The “Stealing Thunder Theory” of crisis communications has been a critical tool for PR counselors for decades. What does this mean for crisis communications? It makes sense.

Crisis 132

Crisis Crisis Management Crisis Communications Journalism 132

Stuart Bruce

JULY 14, 2021

Crisis communications. The athletes going to the Tokyo Olympics face … © Stuart Bruce - Excellent crisis communications can help turn a crisis into an opportunity was first published on Stuart Bruce's PR Futurist by Stuart Bruce - Modernising public relations and communications for the digital age.

Crisis Communications 199

Crisis Communications Crisis Communications Publicity 199

Agility PR Solutions

FEBRUARY 26, 2024

In business and in life, crisis will happen. Good crisis communication skills are especially essential to public relations, regardless of industry. Below, we’ll consider the etiquette and best practices for crisis communication and […] The post Mastering skills for crisis communications: Is your brand ready?

Crisis Communications 110

Crisis Communications Crisis Communications Brand 110

Prowly

DECEMBER 18, 2023

Nothing is certain, except for a PR crisis. At a time when crises arise on all sides – from your company actions to TikTok challenges – formulating crisis management strategies in public relations is a must.

Crisis Management 104

Crisis Management Examples Crisis Strategy 104

Ronn Torossian

MARCH 9, 2020

In today’s social-media-powered communication, brands constantly face challenges associated with negative publicity. The post Role of PR in Crisis Management appeared first on. Sometimes it’s the brand’s fault, but on other occasions, such allegations may […].

Crisis Management 248

Crisis Management Crisis Employee Social Media 248

Ronn Torossian

APRIL 23, 2020

Whenever a brand or company seems to be on the receiving end of any damaging or negative publicity, it is clear that there is a public relations crisis happening. The post Tips on Handling a PR Crisis appeared first on. These are serious events that are very disruptive for any organization, no matter how big or small.

Crisis 195

Crisis Publicity Company Brand 195

Ronn Torossian

MAY 7, 2021

There is a difference between a brand or company making a simple customer-service blunder, a company having a vast communications crisis. Even the most minor customer service-related errors can turn into massive problems that get media and public attention. The post How to tell a PR crisis from a mishap appeared first on.

Crisis 195

Crisis How To Customer Service Company 195

Onclusive

MARCH 31, 2021

A communications crisis can be one of the most difficult situations in your career. Crisis preparedness, internal education and having the right tools can aid you before a crisis hits. Crisis situations require research so that you can address the circumstance thoughtfully, and multi-channel rapid response.

Crisis Communications 195

Crisis Communications Crisis Communications Insurance 195

Reputation Us

SEPTEMBER 6, 2022

Among many things the pandemic made clear, we learned few companies were sufficiently prepared to manage a crisis—a key time when your reputation can take a hit. A Reputation Assessment funneling into a solid Reputation Enhancement Plan can help keep your reputation sound as you ready for a future crisis, small or large.

Crisis 88

Crisis Crisis Management Publicity Reputation 88

Onclusive

APRIL 22, 2021

The best way to prepare for a crisis is to invest in a crisis communications response and management program. In a time of crisis, communicators need to act decisively and quickly with transparent responses. However, with structure, you can put together an effective crisis communications plan. Expect the unexpected.

Crisis 195

Crisis How To Crisis Communications Crisis Management 195

5W PR

JUNE 25, 2021

Additionally, the public was informed that the ad program would then continue to expand into other games. Not only that, but Facebook, in general, was also being criticized by the public, for deciding to introduce one of the platform’s most controversial features in a brand new medium.

Crisis Communications 88

Crisis Communications Crisis Publicity Communications 88

PReview: A Blog by NewsVoir

DECEMBER 24, 2021

Life is very uncertain and so is the crisis! The post Public Relations Crisis Management. Today, we are living in a world where social media has the power to influence our daily life. Just one odd image or video goes viral on social media and the reputation of a brand will be a question.

Crisis Management 76

Crisis Management Crisis Publicity Viral 76

5W PR

JUNE 7, 2024

This sector thrives in the high-stakes realm of complex ethics and public scrutiny, making public relations a crucial element in shaping its public perception and fostering trust among various stakeholders. Reputation management Crisis communication is also pivotal in mitigating risk and shielding reputation.

Publicity 78

Publicity Government Crisis Communications Ethics 78

Agility PR Solutions

MAY 7, 2024

An unfortunate step, faulty product, or unhappy customer with significant social media influence can ignite a public relations disaster, producing tremors that may reverberate throughout the company and inflict permanent damage.

Crisis 105

Crisis Strategy Brand Branding 105

Agility PR Solutions

JUNE 3, 2024

Almost every company deals with a crisis at some point in their years of operation. The key is to always be prepared for such crises and know how to respond when they […] The post Crisis management: How to restore your company’s reputation after legal challenges appeared first on Agility PR Solutions.

Crisis Management 110

Crisis Management Crisis Reputation How To 110

NewsWhip

OCTOBER 21, 2020

It’s called Crisis Dashboard , and it will enable both communicators and journalists to unpack, in real time, all the public dimensions of any acute news event. The Crisis Information Gap. Crisis Dashboard. The Crisis Dashboard changes this. Timeline Mapping Media and Public Interest.

Crisis 158

Crisis Reddit Reputation Tools 158

PRSay

NOVEMBER 9, 2021

We have experienced firsthand how a crisis can significantly and quickly impact business operations. Companies can prepare by evaluating the crisis process, team, tools and resources they have in place. A clear organizational purpose, mission and values provide guidance and establish a strong foundation to support crisis responses.

Crisis 193

Crisis Crisis Communications Crisis Management Training 193

Agility PR Solutions

AUGUST 8, 2023

The following article is excerpted from the newly published book entitled, The Essential Crisis Communications Plan: A Crisis Management Process that Fits Your Culture: In some crisis situations, you may have had the luxury in advance to either obtain opinion or attitude data, or you could even have some of that on file from regular […] The post (..)

Crisis 148

Crisis Crisis Management Crisis Communications Data 148

Agility PR Solutions

APRIL 28, 2022

It was because of my experience during my journalism days that I differed on my approach to handling a PR crisis when I joined the PR business. The post The crisis of PR crisis specialists: They have minimal control of how a crisis will play out appeared first on Agility PR Solutions. Because of my out of […].

Crisis 157

Crisis Newspapers Journalism Report 157

Agility PR Solutions

APRIL 15, 2024

One of the main traits successful PR professionals share is their ability to respond to a crisis situation. It’s because they’ve put in the work to implement proactive crisis […] The post Proactive crisis management: 4 steps for developing a robust response plan appeared first on Agility PR Solutions.

Crisis Management 117

Crisis Management Crisis Publicity 117

Agility PR Solutions

OCTOBER 11, 2023

As communication professionals, we are tasked with navigating the increasingly complex terrain of crisis communications in the digital era. This article delves into the challenges posed by […] The post Crisis communications: 5 tips for handling reputation management in the digital age appeared first on Agility PR Solutions.

Crisis Communications 184

Crisis Communications Reputation Crisis Communications 184

Agility PR Solutions

AUGUST 13, 2020

The post When silent during crisis, businesses leave their fate in the hands of public opinion appeared first on Agility PR Solutions.

Crisis 145

Crisis Publicity Communications 145

Agility PR Solutions

JUNE 4, 2024

It goes beyond a solid grasp of law—it requires the sync of legal craftsmanship with the creative strategies of public relations.

Strategy 110

Strategy Publicity Crisis Reputation 110