Solo PR Pro

MARCH 3, 2020

Stock markets have plunged, entire cities have been quarantined, companies have halted travel and international conferences have been cancelled. All good PR pros know you can be both reassuring and completely honest in a crisis- and in fact, the latter plays an important role in the former.” – Kellye Crane, Crane Communications. “All

Crisis Communications 93

Crisis Communications Crisis Communications Retail 93

The Hoffman Agency

OCTOBER 23, 2023

The COVID-19 crisis had at least one positive effect: It has enabled us to adapt the way we organize our work and create new models. Nevertheless, seeing colleagues and socializing with them remains important, and I find a compromise by traveling to Paris, a city dear to me, three times a month.

Employee 36

Employee Travel Sports Meeting 36

Melissa Agnes

APRIL 22, 2014

By Patrice Cloutier, Strategic communications professional and member of the Agnes + Day Crisis Intelligence Team. A key part of any crisis communications plan is identifying key segments of your audience and prioritizing your response efforts. How news of a crisis travels is a critical reason why plans should be updated.

Crisis 220

Crisis How To Crisis Communications Banking 220

Prohibition

DECEMBER 13, 2021

Any company, big or small, can experience a crisis. According to research, about 75 percent of companies will experience a crisis at some point due to the increasing complexity of modern business and the growth of social media in our fast-paced world. This is where crisis management comes in. What is Crisis Management?

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

The Stalwart Blog

MARCH 12, 2020

A lot of events got canceled, disappointing a lot of people who then postponed, if not outright nix, their travel plans. Crisis PR response plans to these scenarios must get developed and now. The post Every organization – big or small – needs a Coronavirus Crisis PR plan appeared first on Public Relations Security.

Crisis 78

Crisis Insurance Insurance Policies 78

PRSay

MARCH 6, 2020

Organizations are continuing to examine how their employees, operations, stakeholders and communities may be impacted. A lack of details and the dread of the unknown can be concerning and upsetting for your audience during a virus-related crisis such as this. These types of things can throw a company into chaos,” said T.

Communications 212

Communications Employee Crisis Policies 212

Maxim Behar

FEBRUARY 19, 2024

The Opportunities of the Crisis We were hiring new employees who still need to meet in person. When we met in person with my employees for the first time in five months and seven months after our last party, at Christmas time, it was enjoyable, and we were all very excited. Well, of course, there is a solution here as well.

How To 59

How To Education Travel Employee 59

David PR Group

APRIL 8, 2019

How you respond to a crisis often impacts your business more than the crisis itself. Evidence of this emerged last week with two high-profile incidents in the travel industry. While travelers might equate it with a weather delay, the reality is that the planes have been removed from service entirely. Be quick .

Crisis 57

Crisis Airlines Reputation Travel 57

Reputation Us

NOVEMBER 15, 2021

It only takes one crisis to permanently harm your company’s image. Employee abuse. A reputational crisis can happen to any business of any size. Crisis management insurance: After a controversial event or loss of income, it may be necessary to hire a public relations firm to proactively address issues and mitigate future damage.

Insurance 97

Insurance Insurance Exercises Reputation 97

PRSay

MAY 26, 2020

In the May 14 discussion, PRSA Health Academy leaders also expressed concern for their employees, most of whom had been working 24/7 throughout March and April — and when not working, they had remained on-call for immediate communication needs. Taking care of communications staff.

Communications 189

Communications Crisis System Healthcare 189

Barokas

MARCH 31, 2020

All employees should have necessary IT to work from home. Most companies have sick policies, but most employees in startups feel. furlough employees versus layoffs? 6) Consider programs and benefits that can help employees in times like these. What will you tell your customers and employees? travel really means.

Employee 129

Employee Banking Policies Travel 129

5W PR

MARCH 23, 2020

Industries and states that haven’t already been restricted by government policy are wondering if it’s time to close shop, or what to do if an employee contracts the virus. Ensure that your work from home or sick leave policies are flexible, and consistent with health guidance, and make employees aware of these policies.

Policies 103

Policies Guidelines Government Employee 103

Melissa Agnes

APRIL 4, 2016

Being able to filter, manage and be heard through the incessant noise, is one of the challenges that law enforcement needs to be prepared to face and overcome in today’s crisis management. And while this reality presents a major challenge, not being able to do this means continuing to lose control of the narrative of the crisis.

Crisis 100

Crisis Crisis Management Video Conference 100

Landis PR

APRIL 29, 2024

Finland is looking for investments particularly in bio & circular economy, cleantech, health & wellbeing, ICT & digitalization and travel. It is not advisable to have an employee of a communications firm present in the interview situation. Finns are always looking for new ways to do things. This applies to the media also.

Radio 52

Radio Pinterest Television Government 52

Stephen Waddington

SEPTEMBER 29, 2020

But thankfully, our worst fears at the beginning of this crisis have proved to be groundless.,” Talent in flux The human impact of the crisis dominates the responses. say they have employees experiencing long-tail COVID-19. Have struggled with the lack of face-to-face time and no travel to punctuate remote working.” “I

Industry 146

Industry Crisis Government Survey 146

Critical Mention

APRIL 13, 2020

Of course, as with any crisis, there are also plenty of stories about organizations who have mishandled it in one way or another. Federico’s Pizza Takes Out Loan to Pay Employees. COVID-19 has changed almost every aspect of daily life for hundreds of millions of people and will likely continue to do so for a long time to come.

Media 111

Media Analytics Healthcare Crisis 111

Solo PR Pro

OCTOBER 16, 2018

Gayle Lynn Falkenthal, APR of the Falcon Valley Group , recommends: “Check all current plans and update for 2019, including your strategic communications plan, crisis communications plan, and anything else relevant. Depending on their sector, some clients might balk at creating a crisis plan. Cris es – Be Prepared.

Crisis Communications 127

Crisis Communications Trade Shows Crisis Customer Service 127

Offleash

NOVEMBER 19, 2020

As appreciative as we are for these business accomplishments, we remained more committed than ever to investing in our employees’ wellness — maintaining and even improving benefits and programs we have in place to support a healthy body and mind. I can’t imagine a better group of people to tackle whatever challenges lie ahead.

Employee 100

Employee Agency Travel Community 100

ImPRessions - Crenshaw Communications

JULY 19, 2018

The most talented among them can attract top employees and inspire them to achieve beyond their own expectations. Elon Musk also made waves with a self-inflicted PR crisis this week — this one on a more global scale. Thankfully, the road to regaining investor confidence is well traveled. It starts with an apology.

Leadership 136

Leadership Media Training Employee Travel 136

Barokas

MARCH 16, 2020

Worldwide, society, business and the things many take for granted (conferences, face-to-face meetings, food service, travel, schooling) have been upended. And while there’s no rule book on how to deal with this crisis, Barokas is committed to helping our clients navigate communications best practices in this challenging and uncertain time.

Communications 88

Communications Case Study Conference Resources 88

Solo PR Pro

MARCH 31, 2015

Her new ebook, “ Managing Your Next Crisis: A Step-By-Step Guide for Travel Organizations ” has lessons for every industry – and it’s free! If perception is reality, you would think that companies facing a crisis would be grounded, realistic, and tuned into what’s happening “out there.” John Penrose.

Crisis Communications 40

Crisis Communications Crisis Communications eBook 40

David PR Group

MARCH 16, 2020

The main one: If VRBO, which is owned by Expedia, doesn’t fully refund travelers impacted by COVID-19, the brand will likely not survive this crisis. Be sure your business and your employees are following the advice of the CDC and your local government – otherwise, you risk brand damage if you appear callous.

Communications 105

Communications Brand Branding Policies 105

Solo PR Pro

MAY 17, 2022

As a result of her travels, Daria entered college with the intent of getting a degree that would enable her to work overseas after graduation. I had my midlife crisis at 17.”. For Daria, that why is because she’s a much better consultant than employee. Daria with her dad in Benghazi. I'm a huge baseball fan. I love to work out.

Meeting 98

Meeting Agriculture Energy Travel 98

ImPRessions - Crenshaw Communications

APRIL 10, 2017

The public relations team at United had probably just started to breathe easy after the infamous “leggings” crisis when a second PR disaster hit. But for public relations and crisis experts, United’s immediate response was also troubling. And this one’s a doozy.

Airlines 159

Airlines Hotels Reputation Crisis 159

5W PR

MARCH 23, 2020

Travel, Food, and Hospitality are just some of the industries experiencing significant effects of coronavirus. As the head of a company, it’s important to be transparent and forthcoming with your employees to the extent that it is possible. If you have to lay off some, or all of your employees, support them through the process.

Employee 88

Employee Internal International Travel 88

PR in High Definition

APRIL 26, 2021

Airbnb also went ahead with its IPO in December 2020, despite travel restrictions halting huge parts of its business, and the company still managed to see success, passing the market cap of travel giants Booking and Expedia and making it the 10 th best debut in 2020 based on price gain from its IPO.

Reputation 62

Reputation Ethics Employee Travel 62

Critical Mention

JUNE 6, 2018

News travels insanely fast through a multitude of channels and is nearly instantaneous–it’s online mere moments after it’s picked up by a publication. The speed news travels leaves very little time for PR pros to respond through a statement or even a social media post. This is especially important in crisis communications.

Travel 83

Travel Social Media Crisis Trends 83

The Stalwart Blog

DECEMBER 20, 2017

Organizations without a crisis plan in place will find it difficult to overcome such a matter when it happens. The more layoffs that occur, the more likely consumers and employees will see their bosses as greedy. citizens working and traveling abroad with greater disdain. CEOs Will Need To Demonstrate A Human Side.

Company 114

Company Viral Travel Corporate 114

Konnect Agency

APRIL 6, 2021

Industries such as hospitality, travel, entertainment, and food service suffered greatly. Travel and outdoor adventures. Fitness equipment such as Peleton, online classes and programs, were well-positioned amid the crisis. Others found ways to launch or pivot and rise to success from this unique situation. Staying connected.

Travel 52

Travel Film Guidelines Consumer 52

Barokas

NOVEMBER 28, 2017

Although United was one of the first major brands this year to encounter a cringe-worthy PR disaster, it’s pretty tough to top how their communications team handled the crisis. Because United failed to do this, the airline’s billion-dollar brand reputation crumbled and travelers will remember this PR screw up for years to come.

Crisis 76

Crisis Crisis Communications Corporate Employee 76

PRSay

SEPTEMBER 22, 2016

While some of my colleagues, especially in the travel and tourism industry, are enamored with the glitz and glamour that often comes with media relations, I prefer working from the inside out. If our employees aren’t sold on our brand promise, how can they deliver it to customers and guests?

Ethics 60

Ethics Tourism Real Estate Privacy 60

Maxim Behar

SEPTEMBER 5, 2021

Speed - this is the speed of decision-making and how fast you can adapt to any crisis, the speed of saying "thank you" and "sorry". In the past, crisis management was very easy. To react quickly, you need to be perfectly prepared and go through often crisis management trainings. How do you think PR agencies will change? -

Meeting 98

Meeting Advertising Advertising Agency 98

Mark My Words

JULY 31, 2014

Then also common sense and communications in a crisis. Mistakes are attributed to ‘uncharacteristic hiccups’, or ‘rogue employees’, or even blamed on ‘the regulations’, for which the public (sorry that’s you and me again) are ultimately responsible. It’s a story that says a lot about leadership, decision making and business growth.

Crisis 120

Crisis Leadership Newspapers Travel 120

Critical Mention

NOVEMBER 13, 2019

Employees go on vacations, some travel to visit loved ones and others use the time as a break from work. Start by making a list of your employees who’ll be out of the office during the holidays. Then, direct their clients to an employee who will be available during that time. Inform Clients Who to Contact during Holidays.

Publicity 74

Publicity Employee Analysis Radio 74

PRSay

JULY 5, 2023

The first three questions are normal, especially when I’m traveling. In our case, we have several employees who rotate as our AIM so it was really just a matter of checking the calendar and knowing who to text. Which one of my pre-con advisers can I blame for this ominous moment?

Exercises 86

Exercises Public Affairs Conference Education 86

Burrelles Fresh Ideas

JANUARY 2, 2024

For instance, when I was optimizing a travel blog, AI tools helped us create personalized content based on the reader’s past interactions, increasing both stay time on the site and conversion rates. Personalization is becoming the cornerstone of effective SEO. You can connect with him on X (formerly Twitter) or LinkedIn.

SEO 85

SEO Mobile Engineering Ethics 85

ImPRessions - Crenshaw Communications

NOVEMBER 15, 2016

Top execs were accused of spending millions on parties, hotels and travel. But it makes us wonder what their PR strategists had been doing before the crisis hit and if they knew about the malfeasance. Management compounded the bad news by seeming to blame employees. Wells Fargo ruins reputation with cross-selling scandal.

Pharmaceuticals 120

Pharmaceuticals Banking Reputation Hotels 120