Waxing UnLyrical

SEPTEMBER 16, 2015

Social media and crisis communications has become one of the fastest growing areas of both practice and research for today’s communication landscape. Additionally, “over half of respondents (52%) feel that the benefits of using social media as a crisis communications tool outweigh the risks” (page 4).

Crisis Communications 40

Crisis Communications Social Media Crisis Communications 40

Victorious PR

JUNE 8, 2023

In the fast-paced and ever-evolving world of cryptocurrencies and blockchain technology, a robust public relations (PR) strategy is essential for the success and growth of any project. Crisis Management and Reputation Protection In the volatile crypto industry, unforeseen challenges and crises can arise at any time.

Education 52

Education Community Agency Crisis 52

Prohibition

AUGUST 24, 2023

In the event of a food safety crisis, such as a product recall or contamination issue, these agencies step in to minimise damage to the brand’s reputation. They develop crisis communication plans, handle media inquiries, and provide guidance on how to address the concerns of customers and stakeholders.

Agency 62

Agency Crisis Management Crisis Communications Crisis 62

Cision

JULY 31, 2015

Verticals don’t matter; a B2B brand is just as likely as a B2C or nonprofit to face a crisis at some point. Establish a crisis communication plan now rather than later. Crisis management involves pre-crisis, mid-crisis and post-crisis phases. Do something that benefits the community.

Crisis 120

Crisis Crisis Communications Brand Branding 120

Solo PR Pro

AUGUST 9, 2022

Through Above Promotions, Ebony is able to combine her interests and has one key goal in mind: to be a leader in the market for implementing science and technology into storytelling and customer experiences. A key focus for Ebony’s business, which consists of six team members, is crisis communications for cybersecurity clients.

Meeting 52

Meeting Real Estate Wireless Crisis Communications 52

Shift Communications

JULY 26, 2022

By Amanda Munroe, SVP, Technology Practice. In our Workplace Tech and Services practice at SHIFT, we’ve worked with clients on building up narratives around the resulting labor shortage and what it means to the American worker, workplace technology adoption and the future of work. A Recession-Ready External Narrative.

Brand 78

Brand Branding SEO Employee 78

Victorious PR

JANUARY 27, 2023

Cryptocurrency and blockchain technology are rapidly growing and evolving industries, and as such, they are also subject to intense scrutiny from the media. Also, having a designated team on your side and creating a crisis communication plan can be a good idea to anticipate any potential negative situation.

Company 52

Company Real Estate Strategy Publicity 52

David PR Group

JUNE 27, 2014

In Miami, Uber and Lyft took nontraditional approaches to PR and community relations. Neither Uber nor Lyft joined any of the local chambers of commerce or made any visible connections to charities or other community groups. Here’s why: Disruptive technology merits disruptive PR. Yes, that’s billion with a “b.”. www.davidpr.com.

Technology 40

Technology Local Crisis Management Crisis Communications 40

Shift Communications

OCTOBER 3, 2016

Once we’ve established there’s no threat or harm to our immediate community, we can consider more mundane issues. For example, if an incident occurs at one of your business locations, involves one of your employees or customers, or your brand is in any way involved, interrupt operations and activate your crisis communications plan.

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Guidelines Social Media Media Crisis Communications 158

Prohibition

JANUARY 17, 2022

With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. In fact, most experts agree that social media needs to be treated as a vital part of any company’s crisis communication plan.

Crisis Management 118

Crisis Management Social Media Crisis Media 118

Ethical Voices

FEBRUARY 12, 2024

Everything we do is based on research and data and in concert with communities. I think one challenge is just making assumptions – assumptions about problems that we’re trying to solve, assumptions about people, and assumptions about communities, especially communities that are different than our own.

Ethics 79

Ethics Nonprofit Community Examples 79

Presspage

MARCH 2, 2021

Newsrooms are one of the owned channels available to PR teams, giving them full control over the content and messaging, this makes them incredibly handy when it comes to executing your crisis plan. In some cases, your response can make a huge difference for the community affected by the situation.

Crisis 148

Crisis Software Crisis Management Crisis Communications 148

Sword and the Script

OCTOBER 25, 2022

Technology has enabled me to do the work of five people and has enabled me to do that work in far less time.”. Actual and perceived crisis 24/7. “A A vast increase in demand and 24/7 availability to address: Actual and perceived crises or emergencies and inquires and requests made by all elected officials and community members.”.

Communications 122

Communications Crisis Internal International 122

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Melissa Agnes

AUGUST 13, 2014

It worries me when crisis communication professionals are still advising their clients to avoid social media in a crisis. Just because people may vent and lash out against your organization is not a reason to hide and refuse to communicate on the channels that demand communication these days.

Social Media 252

Social Media Crisis Crisis Management Crisis Communications 252

5W PR

JANUARY 31, 2024

Technology Public Relations (Tech PR) involves managing and enhancing the public image of technology-related companies and products. It encompasses strategic communication to build and maintain positive relationships with the media, stakeholders, and the general public. How does Tech PR Work?

Technology 78

Technology Product Launch Crisis Management Case Study 78

Reputation Us

APRIL 17, 2019

At LTPR, she wrote and edited a broad range of public relations and crisis communications materials for national financial, health care and shipping organizations. Her background working in these diverse business sectors found common ground in serving clients in the niches of professional firms and non-profit communities.

Nonprofit 68

Nonprofit Banking Financial Crisis Communications 68

Doctor Spin

FEBRUARY 14, 2024

Tools and Tactics Public Relations: PR uses tools such as press releases , events, community involvement, web- and social media publishing, and interactions with the news media to earn public attention and goodwill. It also involves crisis communication to mitigate damage to the company’s reputation.

Publicity 52

Publicity Marketing eBook Public Affairs 52

Solo PR Pro

APRIL 24, 2018

We are delighted to share today's guest post from Solo PR Pro Premium Member, author and crisis communications expert, Doug Levy. . Times and technologies change, but the realities that prompted one of the most famous emergency communications in history remain true today.

Airlines 61

Airlines Crisis Communications Crisis Government 61

Waxing UnLyrical

AUGUST 18, 2014

Does Too Much Technology Make Us Bored? Why: In this post from the WUL vault, two very different attitudes to customer service and technology caused me to question whether too much technology makes us… well, you know. Why CEOs Shouldn’t Trust Marketing. How has attitude impacted your brand strategy and success?

Crisis Communications 75

Crisis Communications Software B2B Crisis 75

Reputation Us

SEPTEMBER 7, 2016

Boggs said it’s important for executives to discuss different crisis communications scenarios and practice executing the plan through simulations. Trying to communicate a crisis without a plan is like trying to float a boat with holes. You developed a crisis communications plan?’ By Peter Strozniak.

Crisis 60

Crisis Crisis Communications Insurance Insurance 60

Doctor Spin

FEBRUARY 22, 2024

PR professionals control the narrative, mitigate damage, and restore public confidence during a crisis. Through consistent and effective communication, PR can sway public opinion in favour of the organisation, enhancing its reputation and standing in the community. It’s also a major field of academic research!)

Publicity 52

Publicity Public Affairs Journalism Corporate 52

Presspage

MARCH 2, 2021

Newsrooms are one of the owned channels available to PR teams, giving them full control over the content and messaging, this makes them incredibly handy when it comes to executing your crisis plan. In some cases, your response can make a huge difference for the community affected by the situation.

Crisis 78

Crisis Software Crisis Management Crisis Communications 78

NewsWhip

APRIL 14, 2020

Kivvit specializes in data-driven public affairs work, reputation management, and crisis communications. As the CIO, Zach oversees Kivvit’s investment in data tools and technologies and leads the Kivvit Insights team, which supports the firm’s research and analytics functions. You have to be authentic.

Data 148

Data Public Affairs Crisis Analytics 148

Burrelles Fresh Ideas

MAY 23, 2023

Rise of virtual reality in travel planning: Virtual reality technology is becoming more accessible and user-friendly, and it will likely play a more significant role in travel planning in the coming years. As AI technology continues to improve, it will only become even more prevalent in the travel industry.

Travel 40

Travel Tourism Airlines Hotels 40

Shift Communications

JULY 24, 2017

his brand and his community well before a crisis hits. While the situation is unfolding, these tools can be used to monitor its trajectory – which will help anticipate other potential concerns and allow the crisis team to develop the most comprehensive and effective approach.

Case Study 94

Case Study Crisis Management Crisis Study 94

Sword and the Script

MAY 12, 2020

Better organize your announcements and media contacts, make the “news” easy to find and stick to business etiquette; pro PR tips About a year ago I started writing a monthly summary of PR technology news. It’s been an eye-opening experience. Make sure your media contacts easy to find. Make your media contacts easy to find.

Company 99

Company Survey Pitching Report 99

Barokas

NOVEMBER 28, 2017

A lesson to take from this blog post is that when preparing your crisis communications plan, one should never blame the victim but instead acknowledge the mistakes (because no one is perfect) and offer a heartfelt apology. In other words, they turned to blaming the victim. PR Fail Level: Pretend it didn’t happen.

Crisis 76

Crisis Crisis Communications Corporate Employee 76

Karen Freberg

MARCH 11, 2020

Some faculty are now realizing that they have to use the technology for real now in their classes. That’s where having experience in crisis communication comes into play. and technology is what I work with every day, for every class. Be aware of what technology you have, and what you will need. Am I worried?

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Social Media How To Media Resources 92

Sword and the Script

JUNE 3, 2020

The tool has several use cases including identifying the most influential reporters covering the competition or identifying “the most influential voices during a crisis.” via Dave Kerpen & Inc “…a rising need in technology capabilities among PR and comms practitioners, beyond the traditional media database.

Product Launch 95

Product Launch Survey Banking Pharmaceuticals 95

PR Conversations

OCTOBER 1, 2020

The emergence of artificial intelligence (AI) technologies and systems in recent years has led to consideration of the role of the human in public relations. Heather Yaxley: Miriam, this insight is fascinating and hugely relevant for some work I’m undertaking currently that connects back to relationships and also technology.

Publicity 70

Publicity Strategy Handbook Analytics 70

Konnect Agency

FEBRUARY 11, 2021

While we can only speak to our own experiences and there aren’t many of us who would consider themselves experts on working from home, one of the benefits of being a PR agency with skills in crisis communication and digital strategy has been our ability to pivot and act fast. Technology Issues. Emma Tiernon.

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Video Meeting Privacy Technology 52

Flack's Revenge

OCTOBER 24, 2018

These things are the “third rail” in technology public relations, which is my forte. Most say they don’t want to tip their hands or wave a red flag in front of the angry bull that is the hacker community. Folks, it is time for a tough conversation. No, not that one.

Crisis Management 123

Crisis Management Crisis Employee Google 123

NewsWhip

FEBRUARY 23, 2023

A large tech company might only want to see headline mentions in Tier 1 publications, while a brand with niche products might care what a particular community is saying about it on Reddit. Use NewsWhip’s one-of-a-kind prediction technology to see how the story will grow (or not) over the next 24 hours. What is the predicted growth?

Crisis 78

Crisis Data Reddit Analytics 78

Sword and the Script

APRIL 2, 2019

The legal community, and more specifically the in-house effect on law firms bear insight. I’d like to believe, PR agencies that specialized in crisis communications can identify here. The Role of Technology on the Legal Market. for demand to come back, technology innovation accelerated. VC investment grew to $7.2

Agency 93

Agency Trends Marketing Survey 93

Waxing UnLyrical

AUGUST 18, 2014

Does Too Much Technology Make Us Bored? Why: In this post from the WUL vault, two very different attitudes to customer service and technology caused me to question whether too much technology makes us… well, you know. Why CEOs Shouldn’t Trust Marketing. How has attitude impacted your brand strategy and success?

Crisis Communications 40

Crisis Communications Software B2B Crisis 40

Stephen Waddington

DECEMBER 30, 2019

Public service media is failing the public Thank you My thanks to the following communities and individuals. The project has brought me into contact with a new community of more than 50 thinkers and doers. The #FuturePRoof community goes from strength-to-strength. Purpose unifies management, employees, and communities.

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Government Education Print Ethics 103