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Crisis communications: lessons learned from 4 examples

Presspage

Because of the immediacy and potential for information to travel quickly, social media is a great tool for brands to use during a crisis, but things can easily get out of hand. This video is not from Miami International Airport. Their silence lasted about 12 hours.

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Crisis communications: lessons learned from 4 examples

Presspage

Because of the immediacy and potential for information to travel quickly, social media is a great tool for brands to use during a crisis, but things can easily get out of hand. This video is not from Miami International Airport. Their silence lasted about 12 hours.

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COVID 19 and Crisis Communications

Solo PR Pro

Stock markets have plunged, entire cities have been quarantined, companies have halted travel and international conferences have been cancelled. All good PR pros know you can be both reassuring and completely honest in a crisis- and in fact, the latter plays an important role in the former.” – Kellye Crane, Crane Communications. “All

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8 Steps to Create the Ultimate Crisis Communication Plan

Cision

Without a crisis communication plan in place to stop threats from escalating to crises, brands often fail to save their reputations from becoming tarnished. Want to learn how to crush a crisis before it begins? Peter advises implementing these eight steps into your crisis communication plan: 1. Identify Influencers.

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15 Lessons Learned From 17 Years of Crisis Post-Mortems

Katie Paine's Measurement Blog

And, conversely, if you are open and honest, then you can survive a crisis more easily. In one of my earliest columns, I applauded Nabisco for getting in front of a budding crisis by sending a “Cookie Inspector” into a classroom to publicly count chips. Remember Under Armour’s crisis at the Sochi 2014 Winter Olympics?

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Managing an agency through the COVID-19 crisis - PRCA taskforce

Stephen Waddington

The PRCA has launched an international taskforce of 50+ volunteers to help support members managing their businesses during the crisis. Plan and act now We’re starting to understand the nature and shape of the COVID-19 crisis. Stick close to clients Support clients as their needs change as they trade through the crisis.

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PR Lessons From The Biggest Failures of 2023

ImPRessions - Crenshaw Communications

The retailer responded by pulling much of its LGBTQ merchandise, claiming it only wanted to protect its staff. Walk the walk before you talk: International Women’s Day It was more an embarrassment than a crisis, but in March of 2022, hundreds of companies marked International Women’s Day with promotions or social posts of support.

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