PRSay

MARCH 9, 2017

To be an expert in crisis communications you have to move your organization at the speed of Twitter when “it” hits the fan. As employees ran for safety, one stopped to take a photo of the fireball, then sat in his Ford F150 and created a Facebook page. It’s time to face the music. Within minutes he posted a video to the web.

Crisis Communications 160

Crisis Communications Social Media Crisis Communications 160

Sword and the Script

APRIL 2, 2024

Top stories in today’s summary of PR news: Cision shutters the HARO brand; Agility adds “Intelligent Insights”; PR tech company replaces employees with AI On the first Tuesday of every month, I sort through all the news I can find on PR technology or comms tech and present it in a summary post like this one. based customers were impacted.

Reddit 176

Reddit Software B2B Technology 176

Melissa Agnes

MARCH 12, 2014

By Patrice Cloutier, Strategic communications professional and member of the Agnes + Day Crisis Intelligence Team. One of the characteristics of social convergence is the omnipresence of mobile devices equipped with video cameras. This is something that may have been temporarily forgotten by an employee at a large Canadian retailer ).

Report 243

Report Crisis Communications Crisis Management Crisis 243

Melissa Agnes

JULY 19, 2016

Live-streaming is an emerging reality that you should be addressing and incorporating into your crisis preparedness program. It’s no secret that social media and mobile technology have changed the landscape for crisis management. Can live-streaming be leveraged to your crisis management advantage?

Crisis 100

Crisis Crisis Management Crisis Communications Video 100

Reputation Antistress by Sergii Bidenko

JUNE 8, 2023

Earlier this year, Crisis and Reputation Advisor Sergii Bidenko shared with Amanda Coleman for her "10 Minutes with." It can be helpful when creating preventive anti-crisis plans for incidents in any country. But your employees and their safety should be your priority if something happens. Your crisis plan may not work 100%.

Communications 52

Communications Reputation Crisis Employee 52

Burrelles Fresh Ideas

JANUARY 2, 2024

Mobile-First Indexing: A Priority, Not an Option [SOURCE] The dominance of mobile browsing has made mobile-first indexing a critical aspect of SEO. Websites not optimized for mobile are now at a significant disadvantage in search rankings. The importance of page experience in SEO.

SEO 84

SEO Mobile Engineering Ethics 84

Reputation Us

SEPTEMBER 5, 2017

One of the best outcomes of thinking about a crisis before it happens is the chance to consider your credit union’s strategy in advance. But honesty, if you are a credit union in Texas, the situation is beyond the point of preparing for a crisis. Now is the time to deploy the crisis plan that your credit union has (hopefully!)

Crisis 60

Crisis Communications Crisis Communications Community 60

Reputation Us

SEPTEMBER 6, 2017

Texas-Sized Crisis: 7 Steps to Communicating During a Disaster. One of the best outcomes of thinking about a crisis before it happens is the chance to consider your credit union’s strategy in advance. But honesty, if you are a credit union in Texas, the situation is beyond the point of preparing for a crisis.

Crisis 60

Crisis Communications Crisis Communications Community 60

Wadds Inc.

MARCH 19, 2024

In a management context, internal communications is the function that deals with an organisation's most important intangible asset - its relationships with employees. It’s measured by means of employee engagement. Dr Kevin Ruck, Mike Pounsford and Howard Kraise will share outcomes from their project on employee listening.

Internal 78

Internal International Communications Employee 78

Shift Communications

JULY 26, 2022

We’ve had great success in tying our clients’ overarching narrative and purpose to the tight labor market — with brand messaging such as championing fair chance hiring to expand talent pools, advocating a shift towards skills credentials vs. college degree requirements, touting the role internal mobility plays in employee retention — and in placing (..)

Brand 78

Brand Branding SEO Employee 78

ImPRessions - Crenshaw Communications

JUNE 12, 2018

As head of corporate communications for oil behemoth Mobil, Schmertz was the most powerful man in PR in the 1970s. But as VP of public affairs, he fashioned a unique response to mounting criticism of Mobil during the energy crisis. But don’t imagine that he was simply a corporate shill for big oil.

Corporate 178

Corporate Mobile Energy Public Affairs 178

Critical Mention

APRIL 17, 2019

Social media monitoring tools can assist with these issues by detecting a crisis with up-to-the-minute alerts to help companies find solutions to communicate with their internal and external stakeholders at a moment’s notice. Employee advocacy. Do you know that 91 percent of users access social platforms via mobile devices?

Social Media 156

Social Media Trends Media Instagram 156

Critical Mention

FEBRUARY 4, 2020

Mission: We join forces with clients to bring critical issues to the forefront of conversation and mobilize audiences when it matters most. Golin’s News section shares recent announcements, expert insights and employee perspectives. GOLINglobal.

Public Affairs 172

Public Affairs Creativity Nonprofit Agency 172

Sword and the Script

MARCH 17, 2020

Contrary to traditional PR wisdom to over-communicate in a crisis, businesses should identify thresholds for publishing external or client comms about Coronavirus. The Coronavirus (Covid-19) pandemic is not a crisis that requires “over-communication” as the PR conventional wisdom prescribes. These are strange times.

B2B 80

B2B Crisis Communications Crisis Software 80

Stern + Associates

SEPTEMBER 22, 2022

As we navigate various transitions over the coming months and years, leaders are likely to see employees struggle with anxiety, depression, burnout and trauma. When organizations invest in mental health, it’s better for employees and better for business. Addressing the Student Mental Health Crisis. Make It Fearless.

Employee 62

Employee Leadership Exercises Mobile 62

Wadds Inc.

APRIL 26, 2023

The relationship between agency employers and employees has reset. The consumer slowdown started early in 2022, impacted by the cost of living crisis, energy costs and Brexit. The Grand Challenges for growth focused on AI, ageing, clean growth, and the future of mobility, were quietly withdrawn in March.

Agency 98

Agency Publicity Marketing Banking 98

Buzzstream

MAY 12, 2020

For many managers and employees, the last few weeks has been the first time in their careers that they have worked from home, or had to manage remote employees. workforce already works from home , the pace of the current crisis has forced remote work transitions to be greatly accelerated. Communication.

Strategy 103

Strategy Employee System Tools 103

PRSay

MARCH 23, 2021

Five-hundred-plus employees worked to put the hospital together. We had 2,000 patient units, 50 mobile bathrooms and showers, a pharmacy, a nurses’ station and a doctors’ station. On concerns keeping him up at night: [T]he crisis at the time was so much of an unknown. More than 20 city, state and federal agencies were involved.

Crisis 87

Crisis Employee Trade Shows Local 87

Barokas

MARCH 16, 2020

And while there’s no rule book on how to deal with this crisis, Barokas is committed to helping our clients navigate communications best practices in this challenging and uncertain time. Consider all stakeholders (partners, employees, candidates, customers, media)—update them frequently and in a timely manner.

Communications 88

Communications Case Study Conference Resources 88

The Proactive Report

JANUARY 5, 2015

In his article for Forbes, Jonathan Salem Baskin points out that most crisis do not erupt overnight: C ontrary to the notion that reputations can be ruined in an instant, most crises are months or years in the making. And he says that you probably already know why your brand might be the subject of the reputation crisis in the future.

Reputation 100

Reputation System Employee Airlines 100

MaccaPR

SEPTEMBER 13, 2016

But oh, lordy – we as communications and marketing professionals can receive a master class in what NOT to do during a crisis from Lochte’s self-immolation at the 2016 Summer Olympics in Rio de Janeiro. Lochte was clearly unprepared for this crisis, as evidenced by the stumbling words he used as the debacle deepened, “I over-exaggerated.”

Crisis 48

Crisis Airlines Reputation Corporate 48

PRSay

OCTOBER 25, 2017

The speed and accessibility of social media means that brands are always teetering on the edge of a crisis. Don’t fire an employee and then leave them in control of the Twitter account,” said Regina Luttrell, Ph.D. Companies should have strong pre-crisis and crisis plans in place. pictured above ), during an Oct.

Social Media 119

Social Media Conference Media Corporate 119

Critical Mention

APRIL 17, 2019

Social media monitoring tools can assist with these issues by detecting a crisis with up-to-the-minute alerts to help companies find solutions to communicate with their internal and external stakeholders at a moment’s notice. Employee advocacy. Do you know that 91 percent of users access social platforms via mobile devices?

Social Media 61

Social Media Trends Media Instagram 61

Reputation Us

SEPTEMBER 25, 2019

A crisis that strikes a credit union makes for colorful and familiar headlines these days, from embezzlements to cybersecurity. When a crisis occurs, it typically puts your credit union’s reputation to the test. Follow Your Crisis Communications Plan. If a crisis hits, one of the first questions to ask is, “Who is affected?”

Reputation 60

Reputation Publicity Crisis Media 60

Cision

DECEMBER 11, 2015

But if you start multiplying 11 by all your employees, influencers, loyal customers and all of their followers who publicly retweet, link to or favorite your content, the number grows exponentially. In October 2015 , judges ruled it lawful to tinker with a car’s software, “jailbreak” mobile phones and modify old video games.

Telecommunications 120

Telecommunications Training Reputation Software 120

Mark My Words

JANUARY 16, 2015

This particular partnership is an example of how brands such as 20th Century Fox and Live Nation are looking to partner with successful mobile apps to leverage share of mind and action. They have avoided getting derailed from their purpose and swallowed by crisis which is increasingly difficult in this day and age. Just look at Uber!

Film 60

Film Mobile Crisis Leadership 60

ImPRessions - Crenshaw Communications

JANUARY 30, 2018

No matter where your company is in its relationship with employees, service providers or clients, The Muse has relevant content. Does your company have a stake in the current opioid crisis? It covers everything from productivity and presentation tips to super practical nuts and bolts advice on email and correspondence.

Blogging 170

Blogging Writing Creativity Storytelling 170

Cision

JUNE 10, 2015

You don’t want to be (on social) 10 minutes after the crisis happens,” Yembrick says. You want to be (on social) 10 seconds after the crisis happens.”. Activate your employees. Should brands use mobile beacons? Brands need to prioritize what they put in front of their audience. How do you do that? Participation.

Social Media 120

Social Media Data Community Crisis 120

Stephen Waddington

DECEMBER 30, 2019

It is firmly on the agenda of industry bodies and progressive organisations are talking steps to address it for employees. If you work in issues and crisis it can be especially acute. This period corresponded with the rise of mobile networks and devices. Mental health is cited as one of the top issues impacting the profession.

Government 103

Government Education Print Ethics 103

prTini

SEPTEMBER 19, 2014

Meet the Man Who Unlocked the Secrets of Mobile Marketing. Why It Takes A Crisis To Get Women In Leadership. 5 Ways to Become Your Boss’s Favorite Employee. Cheers and happy reading! . 65 Accomplished Writers and Marketers Reveal Their Secrets to Productivity. Is Writing Still the Most Important Social Skill?

Tools 50

Tools Wikipedia Case Study Marketing 50

Konnect Agency

APRIL 6, 2021

Doctor visits moved to telehealth, online and mobile apps. Fitness equipment such as Peleton, online classes and programs, were well-positioned amid the crisis. While the economy was hit hard and companies had to scramble with a plan to keep employees safe, big tech exploded and thrived. Staying connected.

Travel 52

Travel Film Guidelines Consumer 52

Cision

JUNE 22, 2015

Grantland ran an interesting piece about U2 recently , describing an existential crisis of sorts. Instagram began as a mobile-only, iOS-exclusive app in 2010, seven months after the image-sharing app Pinterest launched. This seems to indicate that the largest user demographics for Instagram are mobile-first, digital-native users.

Instagram 120

Instagram Fashion Sports Pinterest 120

Sword and the Script

JULY 2, 2019

Customers can reach support through a chat channel on its website, within the Meltwater web application, or through the mobile app. h) Crisis Management – Q&A with a PR Pro via TVEyes. there’s a lot you can do to prepare for a crisis.

Trends 60

Trends Media Report Technology 60

Melissa Agnes

MARCH 20, 2014

One Friday morning, CEO & Co-founder of AppFirst, David Roth, was woken at 2am to a crisis that threatened the organization’s reputation and, ultimately, their profitability. How David chose to manage this crisis is what saved the company from any and all negative press and any loss on their bottom line. What made you do so?

Crisis Management 238

Crisis Management Crisis Case Study Reputation 238

Sword and the Script

DECEMBER 30, 2017

Subsequently, many employees, including me, were let go and granted severance pay. One of my first pieces that got real traffic was a crisis case study from my former employer, which coincidentally was about dealing with a negative blogger. Your mobile phone is engineered to making you want to check it compulsively.

Blogging 72

Blogging B2B Content Marketing Trade Shows 72

Maxim Behar

DECEMBER 20, 2022

And what always impresses me most is how much your employees love you. Maxim's drive for constant improvement in his work is infectious, which he skillfully passes on with his experience and knowledge to his employees. Senior Communications Manager, EIT Urban Mobility. Crisis Communications Author. See you soon! .

Energy 52

Energy Groups Internal International 52

5W PR

AUGUST 12, 2020

The coronavirus pandemic has presented a global crisis unlike any other that has been experienced in the past, affecting every industry on the globe. Or, perhaps a healthcare firm has decided to switch to remote work for several employees. Adopt content formats that employees can relate to. Allow employees to ask questions.

Healthcare 88

Healthcare Strategy Communications Policies 88