Melissa Agnes

FEBRUARY 10, 2015

How to minimize the risk of a data breach crisis. Do these mobile devices contain email and other apps that are used for and at work? Have you explained this to your employees and provided them with requirements to keep their mobile devices safe and secure? How to plan for and respond to a data breach crisis.

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Melissa Agnes

SEPTEMBER 2, 2014

When you hire a crisis management professional or firm, whether prior to or during a crisis, expectations of both parties need to be clear. Surprises are not something you want to experience while managing a crisis, the crisis will present you with enough of those on its own! Qualities of a worthy crisis professional.

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Melissa Agnes

JUNE 15, 2014

Welcome to episode #002 of The Crisis Intelligence Podcast with Melissa Agnes and Isaac Griberg of the ICRC. The International Committee of the Red Cross (ICRC) is doing ground-breaking things when it comes to leveraging social media for crisis communications and emergency management.

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Melissa Agnes

MAY 7, 2015

Social media, the real-time news cycle and mobile technology have changed the landscape for crisis management. The big question… If these are today’s crisis realities, how can you arm your team with the skills, mindset and tools to make these realities and challenges work for your organization rather than against it?

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PRSay

OCTOBER 14, 2019

As the context and speed in which crises unfold in the digital age shifts, so does the task of crisis preparedness. Every week we talk to some of the 750-plus organizations which use our In Case of Crisis mobile app. We also meet with many others who are considering how to best upgrade their issues and crisis responsiveness.

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Crisis Crisis Management Training Mobile 79

Reputation Antistress by Sergii Bidenko

JULY 10, 2023

It's about a crisis fixer who helps rich and influential clients solve their problems. In my practice, only some clients want to protect themselves in advance than those who call me during a crisis. But you know exactly what your two or three situations are that could potentially turn into a crisis. So, you know your problems.

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Crisis Management Crisis Film Reputation 52

Cision

MARCH 28, 2016

A crisis can strike your brand at any moment on any social media platform. By identifying the right places and people to mobilize. Here are three relationships that could shift when your brand confronts a crisis and how to evolve your communication strategy in response. Don’t let a crisis catch you unprepared!

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Culpwrit

JULY 13, 2020

Through camera lenses and cracked mobile phone screens, students share amazing personal stories and insights about this surreal moment in time. The post Student Reflections of a World in Crisis appeared first on culpwrit. Robin’s impromptu shift to fully online teaching powerfully demonstrates how […].

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Stephen Waddington

MARCH 15, 2020

The NHS , Public Health England and the World Health Organization are good places to start in the current crisis. This isn’t mobile or flexible working. Please be responsible and seek out and share fact based sources of information. Even so it’s hard not to feel anxious and even panic.

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Reputation Antistress by Sergii Bidenko

APRIL 21, 2023

In essence, a crisis is a situation that doesn't fit into a person's or a company's previous experience. So often, getting over a crisis is very tough if we rely on common skills or verified knowledge. It's designed to minimize fussing, mobilize resources, and control the most nonstandard situation.

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PRSay

MARCH 9, 2017

To be an expert in crisis communications you have to move your organization at the speed of Twitter when “it” hits the fan. How long does it take your organization to send out your first official public statement or news release when a crisis happens? It’s time to face the music. Within minutes he posted a video to the web.

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Crisis Communications Social Media Crisis Communications 158

Cision

JANUARY 19, 2016

Not only do they have to be well prepared, they also need to be mobile,” says Scott Peacock, PR Manager of Visit North Carolina. Here’s a quick look at three of the ways Visit North Carolina was able to steer through a shark-filled summer and tips on how you can be just as successful with crisis management. Unify To Stay Connected.

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Crisis Tourism Local Crisis Management 120

Prakkypedia

MARCH 1, 2018

Or: how to begin your crisis communications plan in five minutes. It’s all about developing a crisis communications plan, one of those super-useful tasks we should all undertake, but somehow don’t get around to. This document helps guide Boom Boom Boutique’s communications in the event of a crisis.

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Melissa Agnes

JUNE 19, 2014

Since the podcast on “ doing crisis communications right “, with Captain Chris Hsiung and Shino Tanaka, aired last week, I’ve received some really great follow up questions from listeners. Your follow up questions answered: Doing crisis communications right.

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Melissa Agnes

JULY 19, 2016

Live-streaming is an emerging reality that you should be addressing and incorporating into your crisis preparedness program. It’s no secret that social media and mobile technology have changed the landscape for crisis management. Can live-streaming be leveraged to your crisis management advantage?

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Crisis Crisis Management Crisis Communications Video 100

Melissa Agnes

AUGUST 8, 2016

With the growing use of social media to follow brands, rather than navigating to the brand’s corporate website, should your corporate website still be used as your crisis communications home base? One you should aim to think through within your crisis preparedness. It’s the best way to archive your crisis response.

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Crisis Communications Corporate Crisis Real Estate 100

Melissa Agnes

OCTOBER 20, 2014

I’m always on the look out for new ways to leverage social media and mobile technology for crisis management. Listen: TCIP #020 – Managing The Ebola Crisis With Bill Boyd. How to determine what social channels to use for crisis communication. Photo credit: BBC.

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Crisis Communications Crisis Strategy Communications 100

Melissa Agnes

MAY 20, 2015

and I have to say that I’m pretty astonished at their lack of crisis communications since the oil spill occurred. Communication is key for successful crisis management. We’re in the 21st century and 21st century stakeholders demand regular communications throughout a crisis. Broken trust.

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Crisis Crisis Communications Crisis Management Twitter 154

Melissa Agnes

JANUARY 11, 2015

Welcome to episode #032 of The Crisis Intelligence Podcast, with Melissa Agnes and Daniel Noah. Their collaborative and explorative mindset, their use of social media and mobile technology – they’re an interesting case study and a great example for others to be inspired by and learn from. Subscribe via email.

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Crisis Communications Crisis Strategy Wireless 100

Melissa Agnes

JANUARY 18, 2017

One important aspect of your organization’s successful crisis management, is being able to reach out to, and communicate with, all impacted and relevant stakeholders, in a timely and efficient fashion. Versus, is the information being kept “in their heads” or programmed to their mobile devices?

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Crisis Communications Crisis Communications Crisis Management 100

Cision

MAY 12, 2017

In the advanced digital landscape and a mobile-first world, digital PR is already closely integrated with SEO. Google search algorithm updates in 2016 , for example, included a number of integrated changes in order to unify mobile SEO and local SEO along with paid and organic results.

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Google Digital PR Mobile SEO 259

Waxing UnLyrical

MARCH 15, 2018

Social media has redefined crisis response in three important ways: outlet options, messaging speed and employee engagement. Social media also has compressed the speed of information transfer from hours to minutes or even seconds as a crisis develops. Crisis situations are stressful for everyone. Those days are so over!

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Employee Crisis Corporate Social Media 70

5W PR

APRIL 22, 2024

Things like mobile payments, digital wallets, robo-advisors, and more, are all revolutionizing the way people handle their finances. Cultivating long-term relationships and crisis management Public relations isn’t a quick fix. The fintech sector is rapidly changing the game.

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Consumer Financial Crisis Management Reputation 78

The Stalwart Blog

OCTOBER 7, 2017

Leadership soon set up the mobile incident command center that included a communications team. Untrained departments frequently stumble out of the gate during a crisis, much to the detriment of their ability to stay ahead of the news cycle. They Never Speculated.

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Crisis Communications Crisis Communications Public Affairs 79

The Proactive Report

NOVEMBER 1, 2022

A negative news story can get published online and go viral in minutes, spinning out of control and triggering a PR crisis before an organization even has time to contemplate its response. Your PR team needs to be ready to address any crisis that starts on social media and escalates to other traditional media. Fake content.

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Communications Social Media Employee Crisis 130

Burrelles Fresh Ideas

JANUARY 2, 2024

Mobile-First Indexing: A Priority, Not an Option [SOURCE] The dominance of mobile browsing has made mobile-first indexing a critical aspect of SEO. Websites not optimized for mobile are now at a significant disadvantage in search rankings. The importance of page experience in SEO.

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SEO Mobile Engineering Ethics 84

Melissa Agnes

OCTOBER 20, 2014

As Twitter has its emergency alert system , and Google offers a crisis response resource , Facebook has recently launched an emergency check-in tool, called Safety Check. Facebook launched this new tool saying that: “In times of disaster or crisis, people turn to Facebook to check on loved ones and get updates.

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Facebook Tools Mobile Crisis Management 242

Melissa Agnes

AUGUST 18, 2014

This is a catastrophic crisis that in now way needed to escalate to the point that it has. Yes, it’s been a festering issue and, as such, this crisis was a ticking time bomb waiting to happen, but that doesn’t make it an unavoidable fate. This crisis should never have escalated to this point. The change is here.

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Reputation Us

SEPTEMBER 5, 2017

One of the best outcomes of thinking about a crisis before it happens is the chance to consider your credit union’s strategy in advance. But honesty, if you are a credit union in Texas, the situation is beyond the point of preparing for a crisis. Now is the time to deploy the crisis plan that your credit union has (hopefully!)

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Reputation Us

SEPTEMBER 6, 2017

Texas-Sized Crisis: 7 Steps to Communicating During a Disaster. One of the best outcomes of thinking about a crisis before it happens is the chance to consider your credit union’s strategy in advance. But honesty, if you are a credit union in Texas, the situation is beyond the point of preparing for a crisis.

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Crisis Communications Crisis Communications Community 60

Sword and the Script

APRIL 2, 2024

This latest move may make financial sense, but it’s the second serious crisis communications distraction for the company in Europe. PR tech briefs and mentions Mobile app for Notified PR platform. Notified says it rolled out a mobile app for this platform that is available to customers on iOS and Android.

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Reddit Software B2B Technology 174

Melissa Agnes

JUNE 4, 2014

This, ladies and gentlemen, is a great example of the power of social media in emergency and crisis situations. How have you, or could you, leverage social media and mobile technology as a crisis preparedness strategy? Case Studies Technology and Crisis Communications' Step 2: Plan and train your team. Are they trained?

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Social Media Healthcare Case Study Crisis Communications 223

Melissa Agnes

MARCH 12, 2014

By Patrice Cloutier, Strategic communications professional and member of the Agnes + Day Crisis Intelligence Team. One of the characteristics of social convergence is the omnipresence of mobile devices equipped with video cameras. Crisis Communications Crisis Preparedness Employees and Crisis Management'

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Report Crisis Communications Crisis Management Crisis 243

ImPRessions - Crenshaw Communications

APRIL 3, 2020

Yet in March, one by one, every major tech event announced a postponement or cancellation, from SXSW to Mobile World Congress to Cannes Lion – which initially postponed before fully canceling 2020 just last week. Now that all tech and other events have been nixed , what do speakers bureau managers do?

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Conference How To Trade Shows Leadership 284

Reputation Antistress by Sergii Bidenko

JUNE 8, 2023

Earlier this year, Crisis and Reputation Advisor Sergii Bidenko shared with Amanda Coleman for her "10 Minutes with." It can be helpful when creating preventive anti-crisis plans for incidents in any country. Your crisis plan may not work 100%. People are a critical asset of a company. Your office and equipment may be destroyed.

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Communications Reputation Crisis Employee 52

Melissa Agnes

MARCH 1, 2015

Welcome to episode #039 of The Crisis Intelligence Podcast, with Melissa Agnes and Martin Waxman. And understand these trends we must, if we want to communicate efficiently and effectively both in and out of a crisis. And understand these trends we must, if we want to communicate efficiently and effectively both in and out of a crisis.

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Reputation Trends Crisis Management Mobile 124

Stephen Waddington

MAY 19, 2020

The CIPR, #FuturePRoof, PRCA and Provoke Media have all polled the PR industry throughout the COVID-19 crisis. In practice, this means a focus on the hard operational numbers, combined with data led planning and proof There has already been a rapid shift to digital and mobile first. Photo by domin_domin/iStock / Getty Images.

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