Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” So we may be in “crisis” far more often than we are in crisis.

Crisis 120

Crisis Crisis Communications Journalism YouTube 120

Melissa Agnes

JANUARY 5, 2015

In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note? 3 absolute must-do’s to help make your 2015 crisis-free. But let’s not be fooled.

Crisis 133

Crisis Crisis Management Exercises Customer Service 133

Melissa Agnes

SEPTEMBER 12, 2014

From The Crisis Intelligence Blog. The Value of a Crisis Simulation. This week’s episode of The Crisis Intelligence Podcast. TCIP #014 – Toronto Police Service, Their Customer Service and Crisis Preparedness with Chris Boddy. Help Prevent A Crisis With A Social Media Risk Analysis. Have an awesome weekend!

Crisis Management 191

Crisis Management Crisis Healthcare Customer Service 191

Reputation Us

JULY 26, 2023

A single misstep or a poorly handled crisis can have devastating consequences, leading to heavy financial losses, plummeting stock prices, a tarnished brand image, and a lack of customer trust. Our collective goal is to help companies enhance their valuable reputations before a crisis defines them.”

Reputation 78

Reputation Technology Crisis Corporate 78

ImPRessions - Crenshaw Communications

DECEMBER 29, 2019

They may be about the brand that punches above its weight, one that makes a comeback against the odds, or even the crisis that didn’t happen. Her handling of the situation was right from the crisis management playbook. But what about the successes? Those are harder to assess. Gillette Gets Woke.

Crisis Management 218

Crisis Management Insurance Insurance Crisis 218

ImPRessions - Crenshaw Communications

DECEMBER 31, 2019

They may be about the brand that punches above its weight, one that makes a comeback against the odds, or even the crisis that didn’t happen. Her handling of the situation was right from the crisis management playbook. But what about the successes? Those are harder to assess. Gillette Gets Woke.

Crisis Management 156

Crisis Management Insurance Insurance Crisis 156

Melissa Agnes

FEBRUARY 5, 2015

Not only is this an unethical practice (WordPress didn’t let me underline “unethical” 50 times, so once will have to do), but it’s also a crisis waiting to happen. However, I’d like to add that if you intentionally sabotage someone’s rankings like this, you deserve a crisis in my opinion.).

SEO 124

SEO Engineering Crisis Crisis Management 124

Cision

MAY 12, 2017

The updates mainly affect web traffic, conversions and content, leading to SEO and PR professionals scurrying for changing their existing strategies. This includes tracking minor changes in keyword rankings and web traffic. As we saw with the recent United Airlines fiasco , crisis news doesn’t take time to go viral.

Google 259

Google Digital PR Mobile SEO 259

Stephen Waddington

DECEMBER 2, 2019

Areas of investment in digital PR The main areas in which brands are spending their digital and social media budget are: video-based content (58%), paid social media activity (58%), and web design and build (47%). The areas in which brands need more education are social influencer outreach, video-based content, and digital crisis management.

Digital PR 78

Digital PR Report Communications Crisis Management 78

NewsWhip

NOVEMBER 23, 2021

This means extremely fast web crawling, and top notch connections to social networks. . Crisis management. Of course, this does not mean every forum or platform, if the number of users is minuscule or it is not relevant for the topic being monitored. It must be fast. It must be insightful. Reputation monitoring .

Media 78

Media Crisis Management Reputation Tools 78

Newsfile

JANUARY 30, 2024

Examples of AI Prompts for PR Research Rank the top five best practices for crisis communication in the context of a healthcare industry scandal? Crisis Management Effectiveness : Impact of PR efforts in crises. In contrast, ChatGPT offers conversational, personalized responses and creates original content just for you.

Trends 105

Trends YouTube Video Social Media 105

Cision

JUNE 6, 2017

Similarly, the same study showed that 70 percent of adults say their purchasing decision is affected by content they see shared on the web. This is a marvelous, inspiring period of history when anyone can shed the traditional burdens of authority and build true influence on the web through their own merits. It’s in a cafe in Berlin.

Marketing 239

Marketing Television Handbook Web 239

Reputation Us

AUGUST 1, 2016

He supported the PR team through media relations and content development for the web, social and print. LT Public Relations is a communications firm specializing in financial, health care, legal and crisis management. About LT Public Relations. Based in Portland, Ore.,

Internal 60

Internal International Crisis Management Retail 60

Melissa Agnes

MARCH 26, 2014

The increasing use of web-based reviews by consumers is resulting in a disturbing trend, one where business competitors attempt to game the system through competitor internet defamation. Sometimes, when the damage is very substantial, crisis management specialists are also needed. By Chris Anderson.

How To 217

How To Crisis Management Google Reputation 217

Melissa Agnes

MARCH 31, 2015

Even Wikipedia themselves say that “for better or worse, people are guided to Wikipedia when searching the Web for biomedical information.” appeared first on Melissa Agnes - Crisis Management Keynote Speaker. So all of this said, what’s your next step?

Wikipedia 160

Wikipedia Industry Healthcare Crisis Management 160

Prohibition

FEBRUARY 14, 2023

Tech PR professionals can assist with crisis management , helping to dispel rumours and ensure that only plain facts are used in any recounting of the situation. Crisis Management in Tech PR Crisis management in the tech industry is a key element of any successful PR strategy.

Strategy 62

Strategy Brand Branding Technology 62

Cision

JULY 27, 2017

Not knowing this, you give the okay to move in a direction to attract more customers rather than committing energy to doing crisis management. However, there’s been a rash of complaints about one of your products on Twitter, and it’s spread like wildfire. How Can You Determine How You are Seen?

Brand 231

Brand Branding Employee Data 231

Prohibition

AUGUST 19, 2021

Prohibition is here to help “you” with your reputation management. Our team will improve or remove any negative content from the web and make sure that anything new posted about you is positive and accurate. Prohibition are online reputation management experts. Why CEOs Need to Manage Their Reputations.

Reputation 118

Reputation Google Crisis Management Engineering 118

Sword and the Script

DECEMBER 12, 2017

9) Crisis management grows exponentially. The market for crisis management PR services will continue to grow exponentially, particularly in the area of crisis preparedness/planning/training.”. Jonathan Bernstein | Bernstein Crisis Management, Inc. 12) The first anti-trust traced to Web 2.0?

Marketing 101

Marketing Content Marketing Crisis Management Data 101

Maxim Behar

SEPTEMBER 5, 2021

In my company I started to hire more and more graphic designers, web developers, social media experts. Speed - this is the speed of decision-making and how fast you can adapt to any crisis, the speed of saying "thank you" and "sorry". In the past, crisis management was very easy. Now the leadership is horizontal.

Meeting 98

Meeting Advertising Advertising Agency 98

Onclusive

APRIL 12, 2018

She joined UL in 2015 and is responsible for brand and marketing strategy, communications, public relations and crisis management, corporate social responsibility, events, customer experience, digital marketing and social media, as well as the marketing organization at large.

Content Marketing 170

Content Marketing Interviews Marketing Leadership 170

PR Conversations

DECEMBER 19, 2014

This includes blended approaches to online and offline learning (with Stuart Bruce leading a face-to-face session, alongside my own direction of the web-based aspects, including guest webinar presenters). New approaches to risk, issues and crisis management.

Social Media 90

Social Media Trends Communications Crisis Management 90

Rock the Status Quo

OCTOBER 19, 2015

As PR pros, we are responsible for awareness and reputation, and it’s a logical leap to monitoring mentions and crisis control. Even if we don’t handle social media for a client, it’s definitely our role to advise them on social listening and its kissing cousin, crisis management. Ask questions.

Software 100

Software Google Reputation Social Media 100

Prohibition

AUGUST 4, 2021

Our team has been trained to respond quickly to any situation that may arise on the web so you can focus on running your business instead of worrying about what people are saying about you online. Our team is ready to take care of everything from start to finish, including: PR / Crisis Management / Media Relations. Owned Media.

Reputation 62

Reputation Brand Branding SEO 62

Maxim Behar

JANUARY 24, 2022

Today, we provide the full range of public communications services – public, governmental and media relations, social media management, event and conventions, graphic design, web creations, and project management. Home-based offices brought a somewhat alienated business environment, leadership rules, and management styles.

Ethics 52

Ethics Creativity Leadership Crisis Management 52

Waxing UnLyrical

JULY 14, 2014

This week’s roundup features seven posts from around the web that focus on campaigns. The 5 Step Guide To Using Social Media in Crisis Management. I think I’ll start a crisis campaign today!” Image: Paul Townsend via Flickr, CC 2.0 . Why: Has your business tried implementing an SMS campaign?

SMB 77

SMB Case Study Social Media Nonprofit 77

NewsWhip

OCTOBER 18, 2019

Communications professionals have put NewsWhip’s unique media intelligence technology that quantifies and predicts engagement with all the world’s news to work in guiding extremely effective crisis response. Here, we outline how we’ve been monitoring the recent Houston Rockets crisis as it unfolds. The Backstory.

Crisis 12

Crisis Crisis Management Facebook Social Media 12

Critical Mention

MARCH 23, 2021

With this integration, Critical Mention clients can now: View and customize Google Analytics website metrics alongside mentions in reports to understand the impact of earned media on web traffic and conversions. Navigate search display by Users, Sessions, Pageviews, Goal Completions and much more.

Analytics 154

Analytics Google Radio Web 154

Maxim Behar

MARCH 12, 2024

Solving a PR crisis, managing reputation, or building and developing a corporate image, for example, when a merger between companies, especially in the financial sector, is another story. Even though it started much earlier, most of this transformation of social media and the social web occurred in 2007–2008.

Ethics 64

Ethics Social Media Local Corporate 64

Rock the Status Quo

MARCH 30, 2015

It could help manage crisis control by allowing brands to quickly move a public conversation to a private chat almost seamlessly. Fabulous or terrible, Messenger Business will present some interesting challenges for real-time crisis management, brand reputation monitoring and community manager duties, won’t it?

Facebook 100

Facebook Customer Service YouTube Crisis Management 100

Stuart Bruce

OCTOBER 6, 2016

Most in-house spend is invested in video-based content (62%) with paid social media at 55% along with web design and build also at 55% (down 24% over the past four years). In addition, most (62%) expect their digital budgets to grow in the next year.

Training 119

Training Digital PR Media Training Education 119

Buzzstream

DECEMBER 13, 2023

Pricing: Free for 25 monthly searches, $34/mo starter tier Alternatives: ContactOut combines LinkedIn and a web crawler to find email addresses. Ahrefs’ Content Explorer combines some of the features from Site Explorer and Keyword Explorer to find content from the web and identify ideas with search volume (or both).

Digital PR 62

Digital PR Tools Google Pitching 62

Buzzstream

DECEMBER 13, 2023

Pricing: Free for 25 monthly searches, $34/mo starter tier Alternatives: ContactOut combines LinkedIn and a web crawler to find email addresses. Ahrefs’ Content Explorer combines some of the features from Site Explorer and Keyword Explorer to find content from the web and identify ideas with search volume (or both).

Digital PR 62

Digital PR Tools Google Pitching 62

PR Job Coach

MAY 28, 2011

A strong network has many benefits that span career advancement, benchmarking, job performance, effective crisis management, on the job problem solving and a myriad of other factors where it pays to have a broad and wide network of people with whom to collaborate and knowledge share. Employing such platforms is efficient.

Insurance 111

Insurance Insurance Crisis Management Meeting 111

Critical Mention

DECEMBER 10, 2021

Critical Mention’s Google Analytics integration allows users to: View and customize Google Analytics website metrics alongside mentions in reports to understand the impact of earned media on web traffic and conversions. Navigate search display by Users, Sessions, Pageviews, Goal Completions and much more.

Radio 116

Radio Instagram Analytics Mobile 116

Flatiron Communications

NOVEMBER 4, 2014

Professor Rosen was referring to the public effort by the Cleveland Plain Dealer’s new owners NEO Media Group to have a video of Ohio Governor John Kasich’s flawed edit board meeting expunged from the Web. The Flack Barbra Streisand crisis management Governor Kasich Lena Dunham NEO Group PR The Streisand Effect'

Crisis Management 37

Crisis Management Groups Course Web 37

Sword and the Script

JANUARY 5, 2016

There is even a Chrome plugin now that changes every reference to millennial on a web page to ‘snake people’ to drive this point home.”. – PRMoment.com: Ten PR predictions for 2016. A comedy out of crisis communications. Louise Harris Salazar , Ruder Finn | O’Dwyer’s: Crisis Management Predictions for 2016.

Banking 60

Banking Marketing Wireless Advertising 60