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Book Review: Communicate in a Crisis

Wadds Inc.

When is a crisis a major threat, and when is it just a Twitter storm? It’s a manual for the digital age, a guide to how companies and communicators can chart a path through the dangers of fake news, social media “outrage” and the declining trust that can undermine brands. The book is split into three sections.

Crisis 98
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#DigitalPR Twitter Chat with Katie Paine

The Proactive Report

Our guest today on the #Digital PR Twitter chat is Katie Paine. You can follow her on Twitter @queenofmetrics. Q1: 13 years ago Don Bartholomew said he hoped to see holistic PR measurement being used. I think Don would be disappointed that so few companies are doing it, but it is starting to happen. Is that occurring?

Twitter 100
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#DigitalPR Twitter Chat with Katie Paine

The Proactive Report

Our guest today on the #Digital PR Twitter chat is Katie Paine. You can follow her on Twitter @queenofmetrics. Q1: 13 years ago Don Bartholomew said he hoped to see holistic PR measurement being used. I think Don would be disappointed that so few companies are doing it, but it is starting to happen. Is that occurring?

Twitter 100
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#PRStudChat Discusses How to Get Started with Digital Marketing Analytics

Deirdre Breakenridge

More companies are active online and through social media. They seek out marketing and PR professionals who have a good grasp of digital analytics and how to track and measure campaign results and prove business value. Now, you can check out the 2 nd edition of their book here. On Thursday, April 26th at 12:00 p.m.

Analytics 231
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Critical Mention Announces Ten Straight Months of Record Bookings

Critical Mention

NEW YORK — Critical Mention, the leading earned media measurement and monitoring platform, today announced 10 consecutive months of record new bookings. Beginning in Q4 of FY2018 and continuing into Q3 of FY2019 the company surpassed a number of significant bookings milestones and is poised for further growth.

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Big Tech Has A PR Problem. Can It Close The Trust Gap?

ImPRessions - Crenshaw Communications

According to reports on the latest Edelman Trust Barometer, public trust in tech companies has “cratered.” Favorable views of tech companies on a worldwide basis fell six points, from 76 to 70, based on a scale of 0-100. Worse, social media companies averaged a score of just 46, below all other business categories.

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Measuring CSR: #measurePR with John Friedman

Waxing UnLyrical

John’s long been a proponent of measurable communications, and in addition to his pretty hectic day job (the man gets to fly between DC & Paris, France, so I don’t feel that bad for him), he’s cofounder of the Sustainable Business Network of Washington , and the Huffington Post’s CSR and sustainability blogger.