Reputation Us

NOVEMBER 28, 2022

Whether or not Musk succeeds remains to be seen, but behind those headlines is a mission-oriented strategy, a performance initiative, and a customer plan that bank and credit union leaders should learn from. Bank and credit union leaders are looking on — perhaps in horror, perhaps in amusement — but they do look on. “His

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Twitter Banking Financial Employee 78

PRSay

SEPTEMBER 22, 2022

It was a party atmosphere one afternoon as bank employees drilled open safe deposit boxes that their owners had abandoned. One box contained a Rolex watch that an employee slipped on her wrist, trading it for her inexpensive watch. “A Please visit prsa.org/ethics for updates on programming. A watch is a watch,” she said. “A

Ethics 157

Ethics Employee Training Reputation 157

Ronn Torossian

AUGUST 21, 2017

Wells Fargo bank may just win the worst PR of the year award for the announcement last year that many of its employees had set up huge numbers of fake accounts using the information of real customers.

Banking 230

Banking Employee Report Blogging 230

Communications Conversations

JUNE 6, 2017

US Bank has a new CEO. And, it got me thinking: Introducing a new CEO to the rank-and-file employees is a big job. APPrise Mobile recently conducted a study that found “nearly a quarter (23 percent) of Americans who work at companies with more than 500 employees are unsure of the name of their CEO.” Think about it.

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Employee How To Survey LinkedIn 60

PRSay

FEBRUARY 18, 2022

Public relations is not a profit center, and treating it as though it were misses the point. However, that isn’t to say public relations doesn’t have a dollar impact on the organization; it does. A sustained program of communications that builds goodwill for the company among its key constituencies is like saving money in a bank.

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Banking Leadership Government Financial 172

Landis PR

SEPTEMBER 21, 2023

Landis Communications’ president Sean Dowdall appeared on the Public Relations Global Network (PRGN) podcast to discuss how he runs the agency as a values-aligned company. Sean is in conversation with Abbie Fink from partner agency HMA Public Relations. My parents supported tribal growth and success.

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Company Employee Community Healthcare 64

Ethical Voices

JANUARY 23, 2023

Joining me on this week’s episode is Linda Welter , the CEO of Caliber Group , a brand marketing, public relations, and digital firm. They would continue practicing public relations after they resigned, unlike some other professions which have the ability to take away your license to practice. That’s a real concern.

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Ethics Publicity Education Reputation 76

PRSay

JUNE 15, 2021

And after the murders of Black and Latinx trans women like Tiara Banks and Chyna Carillo, the murders of George Floyd and so many others across the country, this year’s celebration of Pride will be defined by the experience of the past 50-plus years and the past year in equal measure. How do LGBTQ employees feel about you and your workplace?

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Employee Community Leadership Enterprise 201

ImPRessions - Crenshaw Communications

AUGUST 22, 2018

The best PR agency in the world can’t hold a candle to employees who are empowered to do the right thing. But a reputation can unravel quickly when a public-facing employee mistreats a customer. Public relations and customer service aren’t closely linked at most businesses, but they should be.

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Customer Service Insurance Insurance Banking 136

NewsWhip

OCTOBER 31, 2022

Amazon received 606k engagements to the 42 stories in our September brand rankings, easily taking the top spot in both number of mentions and public interest. UPS has been featured in our rankings for multiple months in a row now, although previously the brand turned heads due to an employee related crisis that unfolded over the summer.

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Brand Branding Film Banking 158

PRSay

AUGUST 3, 2020

It took me nearly five years to earn a full-time position in public relations. When I decided to pursue a true career in public relations, I left home for graduate school with only a couple hundred dollars in my bank account, driving a car on its last legs while evading fines that I racked up because of insufficient funds.

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Transportation Banking System Journalism 184

Landis PR

APRIL 29, 2024

In this week’s blog, our Public Relations Global Network partner, Taru Tujunen from Ellun Kanat , writes about the business environment in Finland. According to the Bank of Finland’s March 2024 interim forecast , GDP will contract by 0.5% this year, slightly more than forecast in December 2023.

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Radio Pinterest Television Government 59

Waxing UnLyrical

AUGUST 26, 2015

That, my friends, is why employee communication measurement is in the state it is in. The powers that be, however, increasingly are demanding to know why employee communication matters. Even your print publications or email newsletters can include intranet components. A lot of people simply don’t do it. It’s not working anymore.

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Employee Measurement Communications Internal 40

Reputation Us

APRIL 4, 2019

Consumers, employees and investors made strong, quantitative statements that reputation plays a critical role in their decisions to purchase, engage and invest in a company,” said Casey Boggs, president of ReputationUs, a firm specializing in enhancing and safeguarding reputations for businesses and nonprofits. REPUTATION: BY THE NUMBERS.

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Reputation Study Consumer Banking 60

PRSay

JUNE 29, 2020

Let’s recognize the power of public relations to shape ideas and forge opinion,” said Galloway, vice president of communications for Wells Fargo Bank and chair of the PRSA 2020 International Conference. “PR Increasingly, corporate cultures encourage employees to be their authentic selves.

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Community Banking Corporate Conference 107

Sword and the Script

DECEMBER 21, 2021

Year of the employee. 2022 is going to be known as the year of the employee. Public relations is HOT right now. These pros will continue to be in demand – and those in need of public relations assistance should be aware of all the options available to them, including consultants, agencies, and of course hiring in-house.”.

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Marketing Content Marketing Social Media Employee 214

ImPRessions - Crenshaw Communications

OCTOBER 4, 2019

Few corporate CEOs will deny that a company’s reputation colors every aspect of business, including marketing, talent recruitment, employee relations, shareholder relations, and the customer experience. According to research by B2B research platform Clutch.co , the widely publicized PR storm actually made some fliers feel less safe.

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Reputation Crisis Management Airlines Corporate 203

Waxing UnLyrical

AUGUST 13, 2014

When I saw her initial tweet of frustration, I responded and we traded several notes with my wrapping up around 11-ish assuring her that situations like this are neither unusual in the public relations world, nor are they an indication that her higher-ups dont value her as an employee. She also thanked me for listening.

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Publicity Nonprofit Banking Government 98

ReimaginePR

APRIL 18, 2015

And the happiness of his employees matters to Price. Tyrell Oates had worked at Wells Fargo for about six years when he wrote an email to John Stumpf , chairman and CEO of Wells Fargo, and copied 10,000 other employees on it. But following the crash of 2008, banks, and big businesses haven’t really been investing in people.

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Company Banking Employee Corporate 120

Reputation Us

APRIL 2, 2019

Consumers, employees and investors made strong, quantitative statements that reputation plays a critical role in their decisions to purchase, engage and invest in a company,” said Casey Boggs, president of ReputationUs, a firm specializing in enhancing and safeguarding reputations for businesses and nonprofits. REPUTATION: BY THE NUMBERS.

Reputation 60

Reputation Apparel Nonprofit Banking 60

Communications Conversations

JUNE 8, 2017

Bank and that I get to do all the “fun stuff.” Bank Stadium). 2–In 2016, you helped spearhead the PR efforts around the new US Bank Stadium. Bank Stadium was a really fun time for us at the bank. Bank Places to Play, a three-year $1 million grant funding program in partnership with the MN Vikings.

Banking 113

Banking Sports Financial Corporate 113

Melissa Agnes

APRIL 22, 2014

Occupying the public space quickly, with relevant information, the right tone and on the right platforms, will help organizations dealing with a crisis shape public opinion. Bank on that. How news of a crisis travels is a critical reason why plans should be updated. Being first is not just about getting your story out first.

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Crisis How To Crisis Communications Banking 220

Solo PR Pro

APRIL 23, 2019

Whether you represent a non-profit or corporate client, there is an excellent opportunity for positive public relations in strategic sponsorships. The Philadelphia Public Relations Association (PPRA) recently gathered a panel of corporate decisionmakers to share what works, what doesn’t, and why they value this kind of partnership.

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Community Publicity Construction Television 45

ImPRessions - Crenshaw Communications

NOVEMBER 15, 2016

Typically public relations agencies like to count the things we’re thankful for at this time of year. The public is a sucker for wedding stories. Drug company CEO suffers public outrage. We wondered if maybe his publicized offer to allow someone to punch or slap him in the face was a step in the right PR direction.

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Pharmaceuticals Banking Reputation Hotels 120

Critical Mention

JUNE 13, 2018

These examples will provide your team with strategies on how to communicate effectively and reboot your reputation in the public eye. million fake Wells Fargo accounts after digging into the bank’s broken sales culture. million fake bank and credit accounts had been falsely created by employees. Wells Fargo.

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Company Banking Crisis Facebook 87

Reputation Us

JUNE 21, 2021

billion, Cedar Rapids, Iowa): Our employees have a voice and decision-making mechanism for the causes our credit union supports. I struggle knowing that some of my employees may be suffering in silence over a lack of action taken at times to make this a better world. Rupert: As CEO, I have also been the DEI officer for eight years.

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Financial Education Community Employee 78

Reputation Us

JUNE 21, 2021

billion, Cedar Rapids, Iowa): Our employees have a voice and decision-making mechanism for the causes our credit union supports. I struggle knowing that some of my employees may be suffering in silence over a lack of action taken at times to make this a better world. Rupert: As CEO, I have also been the DEI officer for eight years.

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Financial Education Community Employee 78

Contently - Strategy

JANUARY 26, 2023

This example from Citigroup’s chief innovation officer and head of Citi Ventures, Vanessa Colella, positions her as a thought leader in how banks can stay competitive against big tech companies. Develop thought leadership content based on topics that interest your buyer personas, investors, or potential employees.

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Leadership Content Marketing Healthcare Google 126

The Hoffman Agency

FEBRUARY 14, 2024

Organizations are increasingly recognizing that impactful internal communications play a pivotal role in fostering a positive employee experience. As the competition for skilled professionals intensifies, creating an environment where employees feel engaged and valued is paramount.

Local 36

Local Government Banking Policies 36

Reputation Us

MARCH 19, 2021

In the banking world, the Deloitte Center for Banking Solutions surveyed banks who recently went through an M&A transition to gather insight into what drives a customer to stay or to defect post-acquisition. Employees are, in essence, the face of the credit union and are, therefore, extremely essential to member retention.

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Reputation Financial Banking Employee 78

Reputation Us

MAY 12, 2020

My recent crisis experiences include the 1992 riots in Los Angeles, when I was working at an NPR station in Southern California, and the 9-11 attacks in 2001, when I was representing the airline industry with public relations firm Webber Shandwick. Show gratitude toward those stories to set a positive tone.

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Crisis Financial Banking Crisis Management 78

Polaris

FEBRUARY 16, 2015

A few years ago, a media frenzy surrounded Royal Bank of Canada’s (RBC) plans to use foreign workers to replace 45 people in their IT department. It started when one of the displaced employees went to the media to tell his side of the story. In September 2001, I was working on a credit card launch for a Canadian bank.

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Banking Media Local Survey 100

Stephen Waddington

MARCH 29, 2020

It followed support from the Treasury for large employees a week ago. Demand for food banks is on the rise. The BBC has restated its public service commitment based on the principles of informing, educating and entertaining set out by its first Director General John Reith in 1931. Many have been found to be wanting.

Crisis 167

Crisis Government Privacy Sports 167

Solo PR Pro

APRIL 8, 2021

Bernadette went on to hold positions at print publications like the Orlando Business Journal and worked as a website producer at a TV news station before deciding to make the jump to PR. I hadn’t even opened a bank account yet! Sure, I can do that. ”. People tend to think of PR as just one thing, but it’s so much more,” she said.

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Meeting Journalism Employee Storytelling 97

Deirdre Breakenridge

AUGUST 26, 2014

One of the aspects I like best about being in public relations is that it presents opportunities that appeal to a wide variety of people. My area of expertise remains public relations as I utilize the core strategies and tactics that every PR professional incorporates into an effective campaign. Prefer to mix things up?

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Industry Fashion Travel Tourism 316

ImPRessions - Crenshaw Communications

SEPTEMBER 22, 2016

In a statement before his testimony in front of the Senate Banking Committee, Wells Fargo CEO John Stumpf did what reputation experts generally counsel clients to do in the case of a breach of public trust. Warren accused the CEO of pushing the blame “to your low-level employees who don’t have the money for a fancy P.R.

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Pharmaceuticals Ethics Reputation Insurance 120

Reputation Antistress by Sergii Bidenko

APRIL 21, 2023

Having a crisis managing team of key employees with all relevant information would be best. Decide on the public speakers When a crisis management team is formed, public speakers are also chosen. Unlike the myriad public speakers working during ordinary times, there should be only a few during a crisis.

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Crisis Communications Crisis Communications How To 52