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The state of consumer attitudes on ecommerce, fraud and CX in 2023

Agility PR Solutions

Except perhaps for the perpetually ruling metric of price, brand loyalty in 2023 is largely determined by the convenience, safety and service components of brand and retailer websites.

Consumer 101
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Security showdown: 3 in 4 consumers would stop purchasing from a brand if it suffered a cyber incident

Agility PR Solutions

Data breaches happen so often now that the public never hears about them—unless of course you happen to be a customer of a victimized brand or business that failed to protect your personal information. New research from digital security firm Vercara reveals that in 2023, businesses were hit with 800,000 cyberattacks.

Consumer 171
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Holiday-shopping update: New research looks at how consumers are shopping, spending and saving so far in 2023

Agility PR Solutions

Brands and retailers are hoping for big holiday-shopping dollars in 2023, after recession fears and inflation realities curbed spending for many throughout the year.

Consumer 113
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2023 brand loyalty leaders: Which ones are best navigating the changing face of consumer expectations?

Agility PR Solutions

Besides the redefined workplace, the most challenging thing brands and businesses are still facing today from the lingering impact of the pandemic has got to be the complexity of the challenging new brand/consumer relationship. appeared first on Agility PR Solutions.

Consumer 106
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Why Video is Vital in 2023

The Proactive Report

Video trends for 2023. 2023 is the time to get serious about your video content on Facebook. Ninety percent of consumers watch videos on their phones because it is far easier than firing up a laptop or other device. According to Animoto , video is consumers’ #1 favorite type of content to see from brands on social media.

Video 162
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Trends and expectations surrounding Black Friday 2023: Why consumers will shop less—and spend less—this year

Agility PR Solutions

And this goes for […] The post Trends and expectations surrounding Black Friday 2023: Why consumers will shop less—and spend less—this year appeared first on Agility PR Solutions.

Trends 101
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The state of social impact in 2023: More consumers are turning to businesses creating societal change through impactful commerce

Agility PR Solutions

New research from social impact commerce platform ShoppingGives takes a closer look at giving patterns for consumers and businesses over the last year, analyzing how pivotal moments like the ongoing Ukrainian […] The post The state of social impact in 2023: More consumers are turning to businesses creating societal change through impactful commerce (..)

Consumer 101