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Crisis Management for B2B Tech Companies: A PR Perspective

5W PR

Data breaches, security loopholes, and service breakdowns are just some crises that could send a tech firm into a frenzy. Crisis management blueprint The foundation of public relations crisis preparedness is a detailed crisis management blueprint. Remember, a crisis management blueprint is a dynamic document.

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ReputationUs and Blue Ocean Global Technology Form Partnership to Manage Reputational Risks for Businesses and Individuals

Reputation Us

A single misstep or a poorly handled crisis can have devastating consequences, leading to heavy financial losses, plummeting stock prices, a tarnished brand image, and a lack of customer trust. Our combined services are a safeguard against such a situation and a solution if it does come to occur.”

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2021 business trends: C-level execs’ key priorities, opportunities, challenges, & strategies

Agility PR Solutions

As the COVID crisis continues to pummel the business world, new research from professional services and business consulting firm LBMC offers insight into business trends, challenges, and levels of optimism across seven major industries in the U.S.

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COVID-19 fatigue: Why do I feel so miserable?

Stephen Waddington

Crisis management experts explain the life cycle of the COVID-19 crisis, your current mood, and what you can do about it. Coombs developed Situational Crisis Communication Theory (SCCT). He is the author of numerous books on crisis management. Kate Hartley is co-founder or Polpeo, a crisis simulation consultancy.

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Kate ‘saddened’ by furore over her altered family photograph

Mark My Words

Belfast Telegraph After Monday’s apology, Kate was seen leaving Windsor in a car with William as he was driven to the Commonwealth Day service at Westminster Abbey. Public relations and crisis consultant Mark Borkowski described the photograph as a “massive own goal” and said the unedited photograph should be released to regain trust.

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Leadership opportunity for public relations on climate issues but must get its own house in order

Stephen Waddington

PRCA report highlights opportunities for the public relations profession to provide professional advisory services on climate crisis related issues. The research project by the PRCA Climate Misinformation Strategy Group reports that almost all respondents (96%) are advising their clients and colleagues on the climate crisis.

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How to Survive this Crisis

The Proactive Report

If you’re not able to deliver your products or services as usual, then think of how you could build trust and affinity during this time. And, as history has shown, brands that remain in-market with consistent messaging come out of a crisis ahead of their competitors. Offer training or consulting via video conferencing.

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