PRSay

MARCH 6, 2020

Organizations are continuing to examine how their employees, operations, stakeholders and communities may be impacted. It is a challenge to cut through all the noise, which is why it’s important to provide access to reputable news sources and be available to field questions as they arise. Garland Stansell, APR, PRSA’s 2020 chair.

Communications 212

Communications Employee Crisis Policies 212

Shift Communications

FEBRUARY 1, 2022

Employer branding is your reputation and image as a place to work. It is a combination of your employees’ perception of you as an employer and how candidates see you as a potential workplace. Their importance to current and potential employees continues to grow. Employee Wellbeing First. Proof of Brand Values.

Brand 135

Brand Branding Employee Case Study 135

David PR Group

JANUARY 5, 2019

Here are five key online reputation trends for 2019. Lesson: Don’t publicly bash your organization’s most high-profile employee. While some internet trolls thought it might do damage to her reputation, many folks came to her defense – saying the video was more adorable than offensive. Moss was quickly fired. That’s indisputable.

Reputation 63

Reputation Trends Social Media Travel 63

PRSay

MAY 26, 2023

“For us, the key audience was certainly the employees, whether they were answering calls in our call center, or they were in our airports trying to inform and direct customers about what to do,” Rutherford said from her office in Dallas. “We Given the complexities of the crisis, “we were as timely and accurate as we could be,” she said.

Airlines 60

Airlines Crisis Communications Employee 60

PRSay

DECEMBER 2, 2020

On rebuilding Boeing’s reputation: I don’t want to talk too much about it until the MAX is safely flying again. And frankly, that will speak more than any reputational campaign we can undertake. On communicating with employees during the crisis: We want to communicate to employees first, before communicating to the outside world. [But

Crisis Management 106

Crisis Management Crisis Crisis Communications Airlines 106

5W PR

MARCH 18, 2020

For many companies, this impacts client conferences, employee functions, and trade shows, usually at considerable cost. Identify your unique situation. 5WPR is recommending to any clients with upcoming events, scheduled through Q2, to begin preparing to reschedule and address necessary stakeholders.

Trade Shows 88

Trade Shows How To Policies Travel 88

Solo PR Pro

MARCH 3, 2020

Stock markets have plunged, entire cities have been quarantined, companies have halted travel and international conferences have been cancelled. Candid discussions with our clients about key impact issues will reveal the strategy to take regarding communications with employees, customers, suppliers and partners.

Crisis Communications 93

Crisis Communications Crisis Communications Retail 93

5W PR

MARCH 23, 2020

Travel, Food, and Hospitality are just some of the industries experiencing significant effects of coronavirus. As the head of a company, it’s important to be transparent and forthcoming with your employees to the extent that it is possible. If you have to lay off some, or all of your employees, support them through the process.

Employee 88

Employee Internal International Travel 88

David PR Group

MARCH 16, 2020

As I was sitting on the phone waiting for VRBO, the reputation manager in me was running scenarios. The main one: If VRBO, which is owned by Expedia, doesn’t fully refund travelers impacted by COVID-19, the brand will likely not survive this crisis. It took a little work, but I’m getting my money back. –John.

Communications 105

Communications Brand Branding Policies 105

ImPRessions - Crenshaw Communications

JULY 19, 2018

The most talented among them can attract top employees and inspire them to achieve beyond their own expectations. But when confidence metastasizes into arrogance and self-interest, the company’s reputation – even its very survival — can be placed in jeopardy. So, what’s the answer? It starts with an apology.

Leadership 136

Leadership Media Training Employee Travel 136

David PR Group

APRIL 8, 2019

Evidence of this emerged last week with two high-profile incidents in the travel industry. First, Southwest Air lines , typically a reputational darling, got dinged for its handling of passenger complaints following the grounding of the Boeing 737 Max 8 aircraft. When dealing with a reputational crisis, here are some tips: .

Crisis 57

Crisis Airlines Reputation Travel 57

ImPRessions - Crenshaw Communications

NOVEMBER 15, 2016

Ryan Lochte swims into murky reputation waters. Where was solid PR and reputation advice when this was going down? Wounded Warrior Project hurt by reputation damage. Top execs were accused of spending millions on parties, hotels and travel. It tarnished the reputation of one of the most revered veterans’ groups.

Pharmaceuticals 120

Pharmaceuticals Banking Reputation Hotels 120

NewsWhip

NOVEMBER 2, 2021

Major food producers have been at the front of employee-led strikes from the last few months, with Nabisco, Frito-Lay, and Kellogg’s being mentioned as examples during the webinar. Typically intentions of striking are announced a few weeks in advance, but then engagement with the employee strike tends to peak during the event itself.

Crisis 78

Crisis Brand Branding Airlines 78

Cision

FEBRUARY 11, 2016

In fact, if you don’t give customers, clients and potential employees a peak at what truly drives your organization, you are losing loyalty, sales and your business’s future thought leaders and valuable role players. Vacation or paid time off ranks number two (at 37 percent) in what employees consider to be the top five benefits.

How To 120

How To Media Employee Policies 120

PRSay

OCTOBER 22, 2019

There are three important things to remember about storytelling: Understand how stories travel. Our reputation as communicators is dependent on being relentlessly honest,” Shaw said. This begins with your employees, as well as with shared experiences. Employees are your best defense against disinformation,” Shaw said.

Conference 113

Conference Communications Storytelling Social Media 113

ImPRessions - Crenshaw Communications

APRIL 10, 2017

According to other passengers on the flight, the airline said it needed four seats to fly its own employees to Louisville. If that seems expensive, look at the video, think about the outrage, and consider the reputation damage involved. It’s hard to put a price tag on reputation.

Airlines 159

Airlines Hotels Reputation Crisis 159

Landis PR

SEPTEMBER 21, 2023

Finding successful clients and employees Being values-aligned helps find and nurture successful relationships with both clients and employees. Parallel to that, smart and engaged employees want to work for organizations they believe in. They didn’t have a long-term vision.

Company 64

Company Employee Community Healthcare 64

ImPRessions - Crenshaw Communications

JULY 15, 2020

The foundation of a good public relations campaign is reputation management, and it’s important now. Our new all-digital workstyle can impact brand and personal reputation, and not always in a good way. Our new all-digital workstyle can impact brand and personal reputation, and not always in a good way.

Reputation 221

Reputation How To SEO Guidelines 221

ImPRessions - Crenshaw Communications

MAY 18, 2018

But the storytelling should go beyond the founders and employees. A great PR initiative will allow its other stakeholders (like employees, customers and third-party influencers) to tell their stories. When a company tells the story of the human beings behind the corporate logo, it brings the company to life.

Brand 149

Brand Branding Storytelling B2B 149

David PR Group

MARCH 30, 2017

Having recently written a book about online reputation issues , I spend a lot of time thinking about online risk, and I am increasingly interested in cybersecurity. Online reputation and cybersecurity are both interconnected and of critical importance for most businesses. Do your employees touch private data?

Real Estate 40

Real Estate Automotive Insurance Insurance 40

Ethical Voices

JULY 24, 2023

Because at the end of the day, that’s your reputation. Big global agencies provide amazing opportunities to travel, see the world, and work on everything from Super Bowl ad clients to the G8 summit. You may win a battle, but not the long-term impact or reputational challenge. It’s what you’re known for.

Ethics 75

Ethics Government Pharmaceuticals Policies 75

Stephen Waddington

SEPTEMBER 29, 2020

say they have employees experiencing long-tail COVID-19. The reputation and role of the communication function in many organisations has been elevated,” said Sarah Waddington, founder and editor, #FuturePRoof. Have struggled with the lack of face-to-face time and no travel to punctuate remote working.” “I A further 4.8%

Industry 146

Industry Crisis Government Survey 146

PR in High Definition

OCTOBER 23, 2019

Gallup also cites a few good examples of purpose statements, including this one from Southwest Airlines in the US: “To connect people to what’s important in their lives through friendly, reliable, and low-cost air travel” – and this has clear implications for the entire brand experience. Employees will leave. Potentially no-one.

Airlines 48

Airlines Local Wikipedia Travel 48

Communications Conversations

NOVEMBER 12, 2020

After all, I always say (I shamelessly stole this from somewhere), your reputation is what people say about you behind your back. I got to hire staff and build social communities, start publications, train employees in messaging, and conduct media relations, especially during disasters. There couldn’t be a better testament.

Publicity 174

Publicity Leadership Corporate Agency 174

Prohibition

DECEMBER 13, 2021

Crisis management is the reaction to an unexpected event that could have long lasting consequences on the organisation’s finances or reputation. Crisis management is an organisation’s response to unexpected events that threaten to do serious harm to the reputation or finances of that organisation. What is Crisis Management?

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

Maxim Behar

SEPTEMBER 5, 2021

At the congress of the International PR Organization ICCO in Paris in 2016 I predicted that by 2020, or perhaps by 2025, 20-30 percent of employees will work remotely, sitting at Starbucks or on the couch at home. How will horizontal management affect employees? - But destroying your reputation cannot be fixed so easily these days.

Meeting 98

Meeting Advertising Advertising Agency 98

Prakkypedia

JANUARY 19, 2020

We’re told to stay tuned to the news to understand if there’s any emergencies which may impact us – and that applies not only to the people who are unfortunately living or working in the bushfire prone areas, but others whose health may be impacted by smoke travelling kilometres away from the fires, for example.

Communications 78

Communications Retail LinkedIn Radio 78

David PR Group

JUNE 8, 2016

While researching my book about online reputation issues , I was fortunate to speak with executives from several of the top online review sites. (One The folks who founded the site realized that while we may spend a few weeks a year traveling and on vacation, we spend 40-50 hours every week during the rest of the year at work.

Company 40

Company Employee Reputation Corporate 40

Barokas

NOVEMBER 28, 2017

After the incident, which everyone still has engrained in their minds, United’s corporate spokespeople resorted to an extremely legalistic approach, claiming the airline’s employees followed standard procedures. They lost customers, lost employees, and angered their investors – the fall out for the rideshare startup was bad.

Crisis 76

Crisis Crisis Communications Corporate Employee 76

PR Job Coach

MARCH 29, 2012

The revelation that companies are asking potential employees for Facebook passwords got me thinking about how Facebook has rapidly evolved as both diary and biography. Given the addition of timeline to Facebook’s configuration, people on the hunt would do well to make Facebook work for them instead of the converse.

Facebook 160

Facebook How To Construction Insurance 160

The Hoffman Agency

FEBRUARY 17, 2020

And here I still am, on the eve — or so I thought — of travelling to Barcelona for one of the world’s biggest technology shows, Mobile World Congress. Trade shows aren’t cheap to attend, particularly those with a global reputation like MWC or the Consumer Electronics Show in Las Vegas. So, might this be it?

Trade Shows 36

Trade Shows Mobile Travel Hotels 36

Prohibition

MAY 15, 2020

The next communication that employees received was from their boss encouraging them to take jobs at Tesco if they wished to do so. Of course, this resulted in a huge pay-out from the company and serious damage to their reputation – which we all know is incredibly hard to rebuild. Absolute state of it.

Crisis 71

Crisis Government Social Media Reputation 71

PR in High Definition

JUNE 21, 2019

When you make the jump abroad, you have to be able to give stakeholders — prospects, customers, partners and employees — the support and the assets they need to succeed and get things off the ground. There’s nothing worse than expanding services to a country just for the sake of doing it.

Internal 48

Internal International Company Local 48

Prohibition

MAY 15, 2020

The next communication that employees received was from their boss encouraging them to take jobs at Tesco if they wished to do so. Of course, this resulted in a huge pay-out from the company and serious damage to their reputation – which we all know is incredibly hard to rebuild. Absolute state of it.

Crisis 62

Crisis Government Social Media Reputation 62

PR in High Definition

MAY 21, 2019

When you make the jump abroad, you have to be able to give stakeholders — prospects, customers, partners and employees — the support and the assets they need to succeed and get things off the ground. There’s nothing worse than expanding services to a country just for the sake of doing it.

Internal 48

Internal International Company Local 48

Sword and the Script

MAY 5, 2015

One of the first questions I remember Delta’s website asked me when booking travel was my daughter’s age. American Airlines too has earned a reputation for targeting parents. She resented it because it put her – an employee – in the crossfire of a rightfully upset parent, but left her few options to deal with it.

Airlines 60

Airlines Travel Customer Service Crisis 60

Shift Communications

MAY 4, 2016

It is with pride and excitement that we announce the acquisition of SHIFT Communications by NATIONAL Public Relations –the largest PR firm in Canada, with a storied history in the region and a reputation for good work and fair dealing. I know, it’s a little jarring at first to hear this news. Thank you, all!

Data-Driven PR 0

Data-Driven PR Agency Travel Meeting 0