Despite economic uncertainty, enterprises are increasing their 2023 digital CX budgets
Agility PR Solutions
FEBRUARY 20, 2023
As the customer experience rises to top priority, large companies are taking CX action to meet demand—new research from disruption-focused digital CX firm TELUS International reveals that close to three-quarters (72 percent) of enterprise executives will be spending more on digital CX in 2023 than they did in 2022, with 68 percent increasing their (..)
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