Melissa Agnes

JANUARY 11, 2015

Welcome to episode #032 of The Crisis Intelligence Podcast, with Melissa Agnes and Daniel Noah. Within this episode of The Crisis Intelligence Podcast, Dan and I dive into the specific strategies that the NWS uses to communicate with their community in times of emergency. Learn more about Agnes + Day, The Crisis Intelligence Firm.

Crisis Communications 100

Crisis Communications Crisis Strategy Wireless 100

Reputation Us

APRIL 12, 2017

Whenever a corporate crisis or public gaffe occurs, I often get questions from colleagues, friends and family on what my PR perspective is. The speed and “viralness” of this week’s news puts the importance of prompt communication at the forefront. ” Crisis preparation 101: 1) Develop a tailored crisis plan.

Crisis 74

Crisis Airlines Viral Corporate 74

Prohibition

JANUARY 14, 2022

Are you prepared for a PR crisis? Whether it’s a product recall, staff injury becoming public news or something else entirely, a PR crisis can happen to any business. Businesses of all shapes and sizes can fall victim to a PR crisis at any time. What is a PR Crisis? What is a PR Crisis Plan?

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

Prohibition

DECEMBER 9, 2021

In the midst of a crisis, reputations that have been so hard to build can be easily destroyed and the effects can be hard to undo. It doesn’t take much to provoke a crisis, sometimes just a simple mistake on social media can be enough. How to prepare and fix a PR crisis. This is where effective PR crisis management comes in.

Crisis 62

Crisis Crisis Management Reputation Crisis Communications 62

MaccaPR

FEBRUARY 19, 2018

and Pepsi’s “ Black Lives Matter’’ TV ad bungle with Kendall Jenner – it would be easy to miss one of the smaller yet most portentous PR crisis of this year: The CrossFit Gym Member-Shaming Instagram Fail. CRISIS LESSON #1: EVERYTHING YOU BELIEVE IS PRIVATE WILL BE SHARED PUBLICLY. The first rule for any online crisis ?

Instagram 98

Instagram Crisis Local Privacy 98

Melissa Agnes

JUNE 3, 2014

Identifying the trigger points that indicate that an issue needs to be escalated to the crisis team. An issue is an issue and a crisis is a crisis. Today’s reality is that no matter where an issue – but especially a crisis – originates, it will develop an online presence. It doesn’t.

Airlines 206

Airlines Crisis Wikipedia Social Media 206

Stern + Associates

MARCH 8, 2023

An Equal Culture of Care for Women and for Men A decade after she published her viral article for The Atlantic, “ Why Women Can’t Have It All ,” Anne-Marie Slaughter – former Dean of Princeton University’s School of Public and International Affairs, former director of policy planning for the U.S.

Leadership 93

Leadership Groups Viral Crisis 93

Mindful Marketing

JULY 4, 2020

by Dr. Sonja Martin Poole , associate professor of marketing, University of San Francisco Our nation is clearly in crisis. During a time focused on re-opening the economy after the onset of a viral pandemic, there are glaring signs that the United States is suffering from another type of pandemic—racism.

Marketing 74

Marketing Pharmaceuticals Policies System 74

Mark My Words

OCTOBER 13, 2022

The BBC eagerly signed up as William’s partner for his Earthshot climate crisis challenge. Unlike his brother, William made an oblique reference to the death of his mother and focused on the wider public policy response when he spoke on Newsbeat. When Harry talks about mental health, he makes it sound very personal.”

Social Media 60

Social Media Interviews Media YouTube 60

Sword and the Script

JUNE 3, 2020

Review your policies. Act on your policies. The tool has several use cases including identifying the most influential reporters covering the competition or identifying “the most influential voices during a crisis.” Tell them what you saw, what you think and how you feel. Get uncomfortable. Hold town halls. Form a task force.

Product Launch 94

Product Launch Survey Banking Pharmaceuticals 94

PRSay

OCTOBER 25, 2017

The speed and accessibility of social media means that brands are always teetering on the edge of a crisis. According to the presenters, only one-third of employees have been trained by their companies on official social media policies. Companies should have strong pre-crisis and crisis plans in place. Prepare in advance.

Social Media 97

Social Media Conference Media Corporate 97

Cision

DECEMBER 4, 2017

One negative comment can attract thousands of tweets and reactions, turning that single comment into a full-blown PR crisis. When a PR crisis hits, confusion, anxiety, and chaos can shake up your organization. In fact, you can turn a brand crisis into a PR success if you act fast swiftly. Address The Issue Clearly And Quickly.

Crisis 271

Crisis Brand Branding How To 271

ReimaginePR

MAY 23, 2015

It’s also in crisis because more than 300 women have complained about sexual harassment while on the job. As the crisis lurches on, the women complainants find themselves out of jobs and traumatized while the male perpetrators are often shifted around or placed on paid administrative leave. In part, it’s generational.

Report 120

Report System Leadership Crisis 120

ReimaginePR

MAY 23, 2015

It’s also in crisis because more than 300 women have complained about sexual harassment while on the job. As the crisis lurches on, the women complainants find themselves out of jobs and traumatized while the male perpetrators are often shifted around or placed on paid administrative leave. In part, it’s generational.

Report 120

Report System Leadership Crisis 120

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Mindful Marketing

MARCH 21, 2020

” Office Depot : “We’ve reinforced existing Office Depot policy encouraging employees who exhibit flu-like symptoms to stay home and consult with a medical professional.”

Viral 75

Viral Marketing Retail Transportation 75

David PR Group

AUGUST 17, 2017

Szymczyk’s Yelp response was noticed by Eater.com and quickly went viral, appearing on many other websites and news outlets including The New York Post, The Daily Mail in the United Kingdom and Mashable.com. He concluded: “I give you 1 star as you are terrible at finding bars and restaurants that suit your tastes. –John.

Airlines 54

Airlines Reputation Customer Service Social Media 54

Cision

OCTOBER 16, 2017

Steve Barrett: We’ve all seen those go viral haven’t we? Steve Barrett: There’s no point having a crisis plan on, on the hoof, and generating on the hoof, you’ve got to have it ready. Chris Lynch: Yeah, and I mean, those are always, those are always the staple use cases at the beginning.

Media 202

Media Storytelling Technology Data 202

Cision

JULY 5, 2016

All too often we are convinced we need a website, or in this day and age, a social media strategy that will go “viral” – but this approach is often doomed from the start. Having a social media initiative go viral is not a good goal – what is the intended net result?

Nonprofit 227

Nonprofit Crisis Viral Groups 227

5W PR

AUGUST 12, 2020

The coronavirus pandemic has presented a global crisis unlike any other that has been experienced in the past, affecting every industry on the globe. Keep healthcare staff informed about COVID-19 policies. Alerting staff members will help seamless transitions to new policies. #2. Allow employees to ask questions.

Healthcare 88

Healthcare Strategy Communications Policies 88

ImPRessions - Crenshaw Communications

MARCH 13, 2018

Major organizations can be shaken by a careless tweet or a viral customer complaint. Any crisis communications team must be ready to respond at any hour to an escalating event, and that speed is vital. Over 80% of companies now have an employee social media policy.

Trends 199

Trends Corporate Employee Analysis 199

Flatiron Communications

MAY 29, 2015

Suddenly, one of America’s hippest retailers found itself in a crisis of confidence that impacted its stock price, incurred a $10 million settlement , and perhaps most importantly, gave a black bullseye to the brand esteem the company so carefully forged over the years. We had to decline.

Retail 28

Retail Fashion Policies Employee 28

NewsWhip

JUNE 23, 2021

Infrastructure is a pillar of today’s society but it is also a major topic at the center of policy and public debate. I was thinking when we were first talking about brainstorming, what is now the crisis management feature on Spike. Zach Silber, Chief Innovation Officer, Kivvit. Brett Lofgren. It’s an idea.

Data 78

Data Media Analytics Energy 78

Doctor Spin

DECEMBER 4, 2023

link] Confirmation bias in media reporting can perpetuate stereotypes and misinformation, influencing public opinion and policy decisions based on incomplete or skewed information. Echo chambers in social media contribute to the viral spread of misinformation by acting as initial bandwagons for complex contagions.” Confirmation bias.

Media 52

Media eBook Viral Construction 52

Cision

APRIL 5, 2017

Scale for scale’s sake creates undifferentiated viral clones, where you die by the algorithms. Richard Levick: On the crisis side, we are in a technology revolution which is much more complex. Chris Lynch, CMO of Cision moderated with in-depth insights and questions from the, “State of the Media Report.”

Report 225

Report Media Advertising Advertising 225