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ICON 2023 Q&A: Delta’s Gina Laughlin on an ‘Employees First’ Approach to Internal Comms

PRSay

Over the next few weeks, PRsay will post Q&As with several thought leaders who spoke at PRSSA’s ICON 2023 at the Gaylord Opryland Resort & Convention Center in Nashville, Tenn. Laughlin, a former PRSSA president, is vice president of global employee communications for Delta Air Lines. We don’t feel like we’re quite there yet.

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PR Lessons From The Biggest Failures of 2023

ImPRessions - Crenshaw Communications

Most of the so-called PR disasters that unfolded in 2023 went well beyond public relations strategy or execution. By Monday, most of OpenAI’s rank-and-file employees were threatening to follow them. In 2023, there were many businesses and educational organizations that seemed not to have learned from the year prior.

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What Will Influence Communications Strategy in 2023

Shift Communications

Those words sum up the climate of 2022 and early 2023. It has made communications strategy trickier — and more crucial — for organizations of all sizes and kinds. With that in mind, we asked SHIFT leadership and client advisors what they’re keeping top for clients in 2023. Changeable. Temperamental. Unpredictable.

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Communication Challenges for your PR Team in 2023: World Communication Week

The Proactive Report

No matter what business you are in, it’s vital to level up your communication skills, so that you can effectively reach customers, clients, and employees. Here are some challenges your PR team should be ready to deal with in 2023: Social Media. Create a crisis communication strategy to follow, if one of these issues arises.

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Employee brand advocacy: Why your brand needs it—and 3 steps to get started

Agility PR Solutions

As we move into 2023, brand advocacy should be a vital part of your marketing strategy. In fact, according to the Edelman Trust Barometer, employee advocacy-related leads converted seven times more often than other types of leads. Brand advocacy is not a new idea, but many brands are still lacking the momentum behind it.

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2023 CPRE Report Underscores Need to Connect Practitioners to Students Through the Classroom

PRSay

CPRE 2023 Signature Report Co-Chairs Elizabeth L. No one really expects PR practice to return to its pre-COVID-19 norms, according to the 2023 Commission on Public Relations Education’s 2023 Signature Report. For the full 2023 report, including research, funding, and recommendations, visit the CPRE website. Toth, Ph.D.,

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2023 CPRE Report Underscores Need to Connect Practitioners to Students Through the Classroom

PRSay

CPRE 2023 Signature Report Co-Chairs Elizabeth L. No one really expects PR practice to return to its pre-COVID-19 norms, according to the 2023 Commission on Public Relations Education’s 2023 Signature Report. For the full 2023 report, including research, funding, and recommendations, visit the CPRE website. Toth, Ph.D.,

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