ImPRessions - Crenshaw Communications

FEBRUARY 21, 2017

Or a crisis can strike closer to home; it can be a rogue employee action or supplier lapse in a single region that affects an entire brand, like the Chipotle E. Believe it nor not, that figure is relatively low as a percentage of total sales, but the loss of customer trust and public confidence is a great deal harder to measure.

Reputation 130

Reputation Viral Employee Customer Service 130

Sword and the Script

DECEMBER 15, 2020

Michelle Garrett | Garrett Public Relations. One area likely to see such permanent change is the events space, and how organizations use events for marketing and publicity. Every employee needs media training. As a result, employees at different levels, automatically and without any pretension, became spokespeople.

Marketing 174

Marketing Employee Content Marketing Training 174

Stephen Waddington

MARCH 29, 2020

It followed support from the Treasury for large employees a week ago. The BBC has restated its public service commitment based on the principles of informing, educating and entertaining set out by its first Director General John Reith in 1931. The public applause for the NHS at 8pm on Thursday was heart-warming.

Crisis 167

Crisis Government Privacy Sports 167

ImPRessions - Crenshaw Communications

MAY 18, 2018

But the storytelling should go beyond the founders and employees. A great PR initiative will allow its other stakeholders (like employees, customers and third-party influencers) to tell their stories. Public relations programs are designed to bring such values into the public conversation.

Brand 149

Brand Branding Storytelling B2B 149

PRSay

OCTOBER 27, 2017

IHG’s legacy employee communication platform had extremely low engagement. Claire Kudlata joined the communications team at IHG following her graduation from the University of South Carolina with a degree in public relations and a minor in hotel, restaurant and tourism management. based agencies.

Leadership 113

Leadership Communications Hotels Tourism 113

ImPRessions - Crenshaw Communications

NOVEMBER 15, 2016

Typically public relations agencies like to count the things we’re thankful for at this time of year. The public is a sucker for wedding stories. Drug company CEO suffers public outrage. We wondered if maybe his publicized offer to allow someone to punch or slap him in the face was a step in the right PR direction.

Pharmaceuticals 120

Pharmaceuticals Banking Reputation Hotels 120

Doctor Spin

APRIL 17, 2023

A family staying at the Ritz-Carlton on Amelia Island, Florida, experienced the hotel’s customer service when their son’s beloved stuffed giraffe, Joshie, was accidentally left behind. Southwest Airlines employees celebrate passenger’s 104th birthday. Ritz-Carlton. 4 Ormont Blumberg, P. 2021, August 11).

Strategy 52

Strategy Customer Service Airlines Hotels 52

Doctor Spin

MAY 21, 2021

Edward Bernays, the father of public relations. After some publicity and targeted lobbying, eggs, ham, and bacon became the quintessential American breakfasts, and hotels worldwide started serving eggs, ham, and bacon for breakfast. Perhaps they treat their employees badly? Photo: Bettmann / Getty Images.

How To 52

How To Hotels Survey Employee 52

ImPRessions - Crenshaw Communications

APRIL 10, 2017

The public relations team at United had probably just started to breathe easy after the infamous “leggings” crisis when a second PR disaster hit. But for public relations and crisis experts, United’s immediate response was also troubling. And this one’s a doozy.

Airlines 159

Airlines Hotels Crisis Reputation 159

5W PR

MARCH 14, 2023

With each passing day, a darker complexity emerges in these picture-perfect travelers, the hotel’s cheerful employees, and the idyllic locale itself. The post Gen Z Trends: January + February 2023 appeared first on Public Relations Blog | 5W PR Agency | PR Firm.

Trends 88

Trends Fashion Travel Hotels 88

MaccaPR

JULY 10, 2014

The travel industry – seldom known for its goofy hilarity – has been embracing public relations, advertising and video marketing campaigns that feature comedic (as well as not-quite-as-funny-as-they-hoped-to-be) TV spots and in-flight videos. Southwest Airlines’ Employee-Generated Video.

Travel 89

Travel Airlines Hotels Marketing 89

PRSay

OCTOBER 5, 2016

A public relations conference here in a state that effectively drove out business due to a public relations disaster? This author and educator is also an entrepreneur, having created a nonprofit enterprise that collects, recycles and redistribute leftover hotel soap to needy people around the world. That’s irony,” he wrote.

Conference 111

Conference Nonprofit Hotels Internal 111

Maxim Behar

FEBRUARY 19, 2024

Maxim: My name is Maxim, and I have been involved in public communications and media for the past 30 years. On the other hand, however, it makes the lives of their employees, workers, businesses, and industries much more meaningful and pleasant, I would say, for society. Welcome to our podcast! Maxim: Hello! I am happy with what I do.

Energy 59

Energy Communications System Hotels 59

ImPRessions - Crenshaw Communications

OCTOBER 28, 2016

With Halloween around the corner, it’s time to look at a new batch of gory public relations horror stories. You know, moments like the release of Burger King’s lettuce-stomping employee video. We know of an agency that accidentally issued a press release with the word “public” misspelled throughout the release.

Hotels 120

Hotels Film Television B2B 120

Cision

MAY 18, 2017

One of my clients was a hotel located near an amusement park. The net-net is that while Facebook and LinkedIn allow you some search functionality, understand that you will be able to view only a fraction of all potential conversations from personal profiles that have been set for public viewing.

How To 198

How To Instagram Social Media LinkedIn 198

PRSay

JUNE 2, 2017

Why did you decide to pursue a career in public relations? I was working as a journalist in Honolulu, where I was born and raised, and someone offered me the position of PR Director of the Hotel Inter-Continental Maui in Wailea. As a woman of color, what does diversity and inclusion in public relations mean to you? Absolutely.

Hotels 110

Hotels Leadership Agency Industry 110

Maxim Behar

FEBRUARY 18, 2024

The term “PR” has sometimes been equated with propaganda and manipulation of the public. People used to meet in hotel lobbies when there were no valid arguments to be set on the “public” table and try to convince one another on matters concerning legislation and regulation. Back then, all decisions were made behind closed doors.

Corporate 59

Corporate Advertising Advertising Government 59

Solo PR Pro

SEPTEMBER 21, 2021

While building her client list and personal network, Susan reconnected with a former high school classmate, who was the PR director for the Chicago O’Hare Hotel at the time. She stuck it out with the company through two major reorganizations before deciding it was time to try something new. We work as a network within ourselves,” she says.

Meeting 91

Meeting Retail Groups Hotels 91

Stuart Bruce

JULY 12, 2016

Give your employees the freedom to have fun. I’ve just found my new default hotel whenever I’m in Los Angeles.”. When he got back to his room he found this card, along with a chocolate bar and diet coke (he doesn’t specify if it was diet chocolate!). He shared the story on Medium. What you’ll gain from it can’t even be imagined.

Communications 60

Communications Hotels Instagram Employee 60

Maxim Behar

MAY 12, 2021

Over the years, he has transformed the company into a machine for innovative projects and leadership in the Public Relations business. is a benchmark of high precision in the Public Relations business courtesy of its high level of innovation and creativity. In 1994, he started his company—M3 Communication Group, Inc.—in

Leadership 52

Leadership Groups Journalism Hotels 52

Prohibition

JANUARY 14, 2022

Whether it’s a product recall, staff injury becoming public news or something else entirely, a PR crisis can happen to any business. But you can guard against them by putting in place a PR crisis plan before they happen – and reacting quickly if your business is struck with bad publicity. Are you prepared for a PR crisis?

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

David PR Group

APRIL 8, 2016

Owners of some hotels and restaurants love it because it has cost-effectively leveled the playing field between small and large destinations and attractions. An executive told me that he has met owners of hotels and restaurants who have literally wept tears of joy when he met them in person at conferences. Provide great hospitality.

Reputation 40

Reputation Hotels Travel Survey 40

Stephen Waddington

MAY 16, 2019

Danielle Whitfield, Media and Public Affairs Executive, Newcastle Airport @daniellemalvina Northern boomerang: brands to Newcastle Christian Cerisola was motivated to move into PR after working for a provincial newspaper and receiving poorly targeted pitches. Ivan joined the six person media team at the university.

Marketing 60

Marketing Newspapers Public Affairs Airlines 60

Barokas

SEPTEMBER 12, 2018

Imagine my bio: with over 59 years of experience in tech PR, Howie has secured coverage in every publication that no longer exists. The post What’s Next @ Barokas appeared first on Barokas Public Relations. I told my dad my goal was to continue growing the agency and extend our services into many new areas.

Agency 138

Agency Hotels Healthcare Enterprise 138

Stephen Waddington

MAY 2, 2019

Once again, Alcohol and Higher Ed are among the top performers along with Nonprofits and Hotels & Resorts. But perhaps more than anything, encouraging your leaders and employees to engage your community using their own handles can be an amazing way to create real connections between people.

Social Media 70

Social Media Industry Report Nonprofit 70

PR in High Definition

SEPTEMBER 30, 2016

Added to the impact on your brand reputation, high levels of staff turnover can also be very costly to the business, with research by Oxford Economics showing that staff turnover costs the British economy at least £4.13bn every year, as new employees can take up to eight months to become their most productive.

Brand 48

Brand Branding How To Employee 48

Maxim Behar

SEPTEMBER 19, 2022

That is why wrote a short Standard of Business Ethics, or in general, what I wanted to happen in my company, and many others, in the next ten to twenty years - to be open, honest, honorable, and successful, full of happy employees with sparkle in the eyes. the next morning, I was already on the plane to London. Hope you make profits…”.

Newspapers 72

Newspapers Ethics Meeting Hotels 72

Maxim Behar

JANUARY 24, 2022

For a couple of years, we have been observing a very dynamic and fast merging of the three main elements of the public communications business – advertising, public relations, and digital. Maxim Behar strongly feels that Public Relations experts and managers will be the leader of the future big, merged business.

Ethics 52

Ethics Creativity Leadership Crisis Management 52

Beyond PR

MAY 4, 2017

But, there are often more simple, overlooked steps we can take to communicate faster, more effectively and enact more change than public relations has ever been able to before. During her ten years with the company, she has pioneered influencer marketing, employee advocacy and social selling programs through both traditional and social media.

Communications 61

Communications Hotels Technology Tools 61

Solo PR Pro

NOVEMBER 8, 2016

Pros in public relations, social media, and communications never seem to have a shortage of things to do. This can be as simple as spending the day at a quiet location in town or spending a night or two in a hotel in or out of town. This is especially helpful if you ever hire employees or subcontractors. Test drive a new tactic.

How To 59

How To Hotels System Conference 59

Communications Conversations

DECEMBER 1, 2016

Having the opportunity to work on global hotel brands like Radisson Blu during my time at Carlson is something that will be ever valuable and applicable as I continue to work for national and international brands. The employee programs I’ve experienced to date seem to be minimal and almost an afterthought. Absolutely! Why or why not?

Public Affairs 60

Public Affairs Social Media Employee Hotels 60

Waxing UnLyrical

JUNE 4, 2014

Gangnam Style was a concentrated publicity effort based on the work of Psy and his PR team. The Harlem Shake dance video craze largely took off based on the whims of students, employees and other everyday folk interested in making a funny viral video. So which one garnered more interest according to Google trends?

Mobile 101

Mobile Community System Social Media 101

Maxim Behar

SEPTEMBER 19, 2022

I wrote a short Standard of Business Ethics, or in general, what I wanted to happen in my company, and many others, in the next ten to twenty years - to be open, honest, honorable, and successful, full of happy employees with sparkle in the eyes. the next morning, I was already on the plane to London. Hope you win…”.

Newspapers 52

Newspapers Ethics Meeting Hotels 52

Prohibition

APRIL 29, 2017

As you’ve probably figured out, we’re no relics when it comes to clever public relations. We are looking for an experienced public relations manager to work in a growing fun team of 12 in Leeds that has been winning awards for the last five years. Arrange for interviews or public speaking events and construct press releases.

Agency 54

Agency Creativity Hotels Social Media 54

The Hoffman Agency

FEBRUARY 17, 2020

Booking the space (tens, maybe hundreds of thousands of dollars), creating the stand itself (the same), staffing the stand with people who have perhaps traveled thousands of miles, hotels, catering, stress balls and cupcakes to give away. And for what? So, might this be it?

Trade Shows 36

Trade Shows Mobile Travel Hotels 36

Beyond PR

MAY 18, 2017

One of my clients was a hotel located near an amusement park. The net-net is that while Facebook and LinkedIn allow you some search functionality, understand that you will be able to view only a fraction of all potential conversations from personal profiles that have been set for public viewing.

How To 57

How To Instagram Social Media LinkedIn 57

5W PR

JANUARY 21, 2020

In our down time we had the chance to meet and talk with a few of PHA’s amazing employees. which is home to hundreds of go-to publications. based trade publications at all. One thing that really stood out to me was a lead generation tactic that their crisis department leveraged…Newspapers. Even further, there are not many U.K.-based

Travel 88

Travel Groups Real Estate Newspapers 88