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The Power of Emerging AI Technology in PR- and How to Use It

Remote PR Jobs

Automated Software AI technology has already begun to shape how PR professionals do their jobs. More and more companies are relying on automated software to handle tedious tasks. When automated software can quickly and accurately analyze data that would otherwise take days or weeks, why wouldn’t you take advantage of this tool?

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7 Steps To Creating Customer Personas To Build Your Consumer Brand

Polaris

Here are 7 steps to creating buyer personas to help build your consumer brand. The approach a greeting card company takes to segmenting its audience will be quite different from the approach taken by an organization that sells tax software. Tax software is a “grudge” purchase. And what business needs that? Get it HERE.

Consumer 154
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Listen to Your Customers: Why You Need to Embrace Customer Complaints

Cision

In fact, just five percent of unhappy customers complain in a form or fashion that the business can know about it, including phone, email, social, review sites, letters, and in-person gripes. This means that the overwhelming majority of dissatisfied consumers stay silent and just stop giving you their money. FIVE PERCENT!

Software 328
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How To Build B2B PR Around Invented Holidays

ImPRessions - Crenshaw Communications

From Presidents’ Day furniture sales to tech deals on July 4th — and all the mattress sales in between — holiday marketing is a hallmark of consumer brand strategy in the U.S. One example included an event for event software company Bizzabo. Check out this post from Ron Stein about annual events and holidays B2B brands can leverage.)

B2B 156
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NewsWhip wins G2 Leadership Badges for Summer 2023

NewsWhip

G2 is the largest and most trusted software marketplace, assisting 80 million individuals annually in making informed software choices through authentic peer reviews. We value honest feedback as it plays a vital role in our continuous growth and impacts the choices consumers make when purchasing.

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Your Response to Business Reviews Might Count as Much as the Review Itself

Sword and the Script

A friend of mine with a small business was worried about a negative review. MarketingCharts recently reviewed a survey by BrightLocal, which makes marketing software, and found about 40% of consumers read the responses to reviews. He’s a hard worker, cares about his customers, and usually gets good reviews.

Survey 108
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Research finds texting with businesses drives engagement and loyalty

Agility PR Solutions

According to new research from Zipwhip, a cloud software platform for two-way business texting, consumers and small business owners alike not only find value in text messaging, but want to engage in the mutually beneficial practice more frequently, with 56 percent of consumers and 53 percent of small business owners expressing a desire to text […]. (..)