PR Lessons From The Biggest Failures of 2023
ImPRessions - Crenshaw Communications
DECEMBER 19, 2023
As always, this year brought some truly spectacular “PR failures” by high-profile organizations and brands. It was a comedy of poor communication on top of a structure that no longer worked for a company with its growth goals. But the reaction in the gay and trans community was swift and angry, and sales suffered.
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