Melissa Agnes

MARCH 5, 2014

Gibson, Internet defamation attorney at Vorys who works closely with Agnes + Day’s Crisis Intelligence Team. All too often, we have seen dishonest companies damage their competitors’ reputations online by making (or hiring someone to make) a series of false statements on review-based websites. By Whitney C.

How To 219

How To Reputation Engineering Advertising 219

NewsWhip

DECEMBER 16, 2020

If you are an existing NewsWhip client, your Customer Success Manager can get you started with Crisis Dashboard. Paul founded NewsWhip in 2011 to “find the most interesting stories in the world”. Introducing Crisis Dashboard. Target web publishers with high levels of public interaction. See Top Websites Leaderboard in action.

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Web Crisis Data Trends 78

Doctor Spin

APRIL 25, 2023

Managing a crisis communication situation with empathy. The research on perception management is focused on how organisations can create a desired reputation : “The OPM [Organizational Perception Management] field focuses on the range of activities that help organisations establish and/or maintain a desired reputation (Staw et al.,

Wikipedia 52

Wikipedia eBook Journalism Crisis 52

PR Conversations

MAY 1, 2017

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. In an ongoing crisis, operating on adrenaline for a prolonged period of time can be – and is often – physically and mentally harmful.

Crisis 63

Crisis Crisis Management Leadership Training 63

Deirdre Breakenridge

SEPTEMBER 6, 2016

In 2011, I was hired at the University of Louisville as an assistant professor in strategic communications and one of the main tasks I was asked to do was to create a new social media class to offer not only to our students in our department but for the university as well. How did I get started teaching social media?

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Reputation Specialist Michael Toebe

OCTOBER 11, 2021

Two well-known professional coaches — Jon Gruden and Urban Meyer— became the newest examples of weak-effort apologies and poor crisis communications in the last week. As is common these days, someone went rummaging through the garbage, or went searching for dirt and found it, from 2011.

Crisis 52

Crisis Video Reputation Crisis Communications 52

Karen Freberg

DECEMBER 30, 2019

2011 marked the moment I became Dr. Freberg 2.0 (Mom I started getting actively involved in researching in social media back in 2008, but the first time I had the chance to teach social media was back in 2011. I would have never imagined this would become one key part of my brand and reputation in the industry and academy.

Social Media 56

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PRSay

APRIL 18, 2024

And we are influential to our teams, across our organizations and in our communities — demonstrating daily how smart, strategic communications can advance your brand, even in times of crisis. When I attended a concert in her Speak Now World Tour in 2011, I couldn’t believe how everything was choreographed to a T.

Leadership 185

Leadership Storytelling Viral Banking 185

Waxing UnLyrical

OCTOBER 17, 2011

We launched into Twitter on 25 August 2010 and into Facebook on the 7 February 2011. 28% growth in mortgage sales calls to our contact centre in February and March 2011, compared to the same period last year. 28% growth in mortgage sales calls to our contact centre in February and March 2011, compared to the same period last year.

Publicity 87

Publicity Banking YouTube Social Media 87

ReimaginePR

JUNE 18, 2015

In 2011, the CDC estimated that nearly 80% of ALS sufferers are Caucasian. Putting a human face on any campaign is necessary, but in a crisis, that face can’t be just one of pain and hopelessness. Everett Martin is a strategic public relations consultant in Canada, specializing in social responsibility and reputation management.

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Airlines Viral Government Local 120

Waxing UnLyrical

NOVEMBER 19, 2010

Although both TaJinYo and SangJinSe are now closed, their rumors most certainly affected Tablo’s reputation and his emotional well-being, along with those of his family. Companies must protect their reputation in light of rumors, especially those that are defamatory. Your lawsuit v. The rumors have already disseminated.

Publicity 77

Publicity Reputation Crisis Communications Film 77

Waxing UnLyrical

SEPTEMBER 28, 2010

Image: Geoff LMV via Flickr , Creative Commons These included sentences like On what Pepco’s crisis communication plan is: “Pepco takes its responsibility to keep customers informed seriously. Our crisis communications plan consist of pre-event, event, and post-event reporting guidelines and information. This, I liked.

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Social Media Media Crisis Energy 61

PR Conversations

AUGUST 18, 2011

When Craig Pearce asked me to contribute to his Public Relations 2011: Issues, Insights and Ideas free e-report, I knew this was a tremendous opportunity to define the role of the public relations specialist, at least as I saw it. I used it three times in Public Relations 2011. The term has a lot of competition. It’s almost over-used.

Construction 40

Construction Internal International SEO 40

Waxing UnLyrical

OCTOBER 27, 2010

Orderly exits that don’t necessarily include leap-frogging your way to safety – even though that may be a little fun… In the business of communications, the need for a “fire drill&# can be equated to needing a crisis plan in place. You can also see this kind of attitude with the current housing crisis.

Crisis 71

Crisis Twitter Facebook Measurement 71

Prakkypedia

DECEMBER 13, 2017

A Victorian ice cream parlour dabbles in the flavour, which it apparently began produced in 2011. Yet it’s not the first time this actual product has emerged – in January this year , a “dessert lab” in Canberra produced Vegemite ice cream for Australia Day. Still, has the stunt fallen flat? Vegemite (@Vegemite) December 13, 2017.

Transportation 71

Transportation Twitter Advertising Advertising 71

Bad Pitch Blog

DECEMBER 10, 2009

And each time we deliver a valuable solution – whether positive outcome to a client crisis or a reliable source to a reporter on deadline – we elevate ourselves higher on the ladder of invincible credibility. The client’s reputation is at stake. but it is egocentric and self-serving.

Report 43

Report Pitching Reputation Twitter 43

ImPRessions - Crenshaw Communications

FEBRUARY 7, 2018

That’s the unhappy fate of James Henderson, the former CEO of now-defunct PR and crisis management powerhouse Bell Pottinger. When it was called out for crossing ethical lines by using false propaganda and fake grassroots in 2011, Bell Pottinger blasted critics but apparently never saw fit to police its methods.

Reputation 157

Reputation Crisis Management Ethics Agency 157

PRSay

OCTOBER 12, 2016

For every enterprise, brand or organization, a crisis always looms as a persistent — yet inevitable — threat on the horizon. In today’s digitally-fueled world, the tiny spark of a crisis can erupt into a massive fire overnight, leaving a corporate brand and reputation in a heap of smoldering ashes.

Big Data 60

Big Data Crisis Communications Data Crisis 60

Stephen Waddington

JUNE 15, 2017

International Paralympic Committee (IPC): enhancing and protecting reputation. The strategic public relations function is fundamental to enhancing and protecting the corporate reputation of the IPC and the Paralympic Movement as a whole. “It is now hard to put a price on the reputation of your business.

Publicity 118

Publicity Corporate Reputation Community 118

ImPRessions - Crenshaw Communications

DECEMBER 31, 2018

For public relations and reputation experts, it’s easy to point out the brands and personalities who mishandled bad news or missed opportunities after public mistakes. Our list of the PR losers of the past 12 months is out, but what about the good news stories of the year? Believe in something. ABC takes a stand .

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Fashion Reputation Social Media Brand 255

PRSay

APRIL 22, 2021

The bulk of this loss comes from stock market volatility stemming from financial disinformation campaigns, but the widespread proliferation of misinformation has also forced companies and organizations to increase spending on reputation management, brand safety, employee health and wellness, and crisis communication efforts.

Financial 190

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Waxing UnLyrical

NOVEMBER 15, 2011

Going negative often accomplishes the goal of making you the less scummy choice in a way that is faster and far more impressive than positive attempts to build up your reputation ever could be. By the same token, Cain’s recent handling of his campaign’s first unofficial crisis has been , in the eyes of most PR professionals, appalling.

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Case Study Study Comparison Reputation 87