ImPRessions - Crenshaw Communications

JANUARY 11, 2023

Another important aspect of PR is crisis management, and ChatGPT can help in this area as well. The model can be trained to quickly generate responses to common questions or concerns that might arise during a crisis, allowing PR professionals to respond quickly and effectively.

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Crisis Management Crisis Exercises Training 170

Cision

AUGUST 30, 2016

Yet, this is our world today and our “new normal” as communicators and crisis management teams. Routine maintenance and regular updates are equally important to successful issues management. Open that document up and marvel at your smarts! And, that they are fully briefed on their role within your crisis plan.

Crisis 220

Crisis Crisis Communications Crisis Management Exercises 220

Melissa Agnes

JUNE 28, 2015

Welcome to episode #054 of The Crisis Intelligence Podcast, with Melissa Agnes and Claudia Liute. Claudia is a humanitarian who works on the ground in some very hostile and conflicted crisis-affected communities. This, unfortunately runs true on many levels of crisis management, not just in humanitarian work.

Community 140

Community Crisis Communications Crisis Management 140

Prohibition

JANUARY 24, 2022

Having a crisis communication plan in place ahead of time reduces confusion, ensures an effective communication flow, and improves messaging timeliness during or after a crisis. The basics of good crisis communications are the same for every company. The basics of good crisis communications are the same for every company.

Crisis Communications 62

Crisis Communications Crisis Agency Communications 62

Prohibition

DECEMBER 9, 2021

In the midst of a crisis, reputations that have been so hard to build can be easily destroyed and the effects can be hard to undo. It doesn’t take much to provoke a crisis, sometimes just a simple mistake on social media can be enough. How to prepare and fix a PR crisis. This is where effective PR crisis management comes in.

Crisis 62

Crisis Crisis Management Reputation Crisis Communications 62

Cision

JULY 31, 2015

Verticals don’t matter; a B2B brand is just as likely as a B2C or nonprofit to face a crisis at some point. Establish a crisis communication plan now rather than later. According to Burston-Marstellar , the brands that recoup and recover the fastest are the ones with well-documented policies. Follow words with actions.

Crisis 120

Crisis Crisis Communications Brand Branding 120

PRSay

JULY 10, 2020

As a discipline, crisis management is categorized into three phases: pre-crisis (which involves prevention and preparation); crisis response; and post-crisis (evaluation and preparation). Some crises pass quickly, and also have short post-crisis phases that are measured in days or weeks.

Crisis 175

Crisis Crisis Management Employee Retail 175

Prohibition

AUGUST 24, 2023

Their expertise lies in managing communication and reputation for food-related businesses, including restaurants, food manufacturers, distributors, and retailers. These agencies are adept at handling various aspects of public relations, from brand building to crisis management , with a specific focus on food safety.

Agency 62

Agency Crisis Management Crisis Communications Crisis 62

Cision

JUNE 26, 2015

Without a crisis communication plan in place to stop threats from escalating to crises, brands often fail to save their reputations from becoming tarnished. Want to learn how to crush a crisis before it begins? Peter advises implementing these eight steps into your crisis communication plan: 1. Identify Influencers.

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Crisis Communications Crisis Communications Guidelines 120

Flatiron Communications

FEBRUARY 16, 2015

There are simply too many other “media” to neutralize even the most shocking, well-documented news report. There was a day not too long ago when a growing media storm served as the primary catalyst to spur a company’s crisis team into action. A string of bad stories in and of itself literally defined a crisis.

Crisis Management 28

Crisis Management Crisis Insurance Insurance 28

ImPRessions - Crenshaw Communications

FEBRUARY 21, 2020

Tom Mueller, who interviewed over 200 corporate whistleblowers for his book Crisis of Conscience: Whistleblowing in an Age of Fraud , proclaims this “the age of the whistleblower.”. Any crisis manager knows that it’s easier to prevent a reputation crisis than to clean it up after the fact.

Corporate 272

Corporate Reputation Policies Employee 272

5W PR

APRIL 9, 2024

Crisis management blueprint The foundation of public relations crisis preparedness is a detailed crisis management blueprint. This document serves as a guide, outlining the course of action during a crisis. Crisis management team Put together a dedicated squad responsible for PR crisis management.

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Crisis Management B2B Crisis Company 78

ImPRessions - Crenshaw Communications

OCTOBER 27, 2016

For most of us, it would be awkward at the very least, but for a public figure or corporation, disclosure of private communications amounts to a full-blown public relations crisis. The unauthorized disclosure of private information is particularly tricky in crisis management terms. Have a digital media policy.

Privacy 120

Privacy Crisis Policies How To 120

Melissa Agnes

JUNE 13, 2015

Welcome to episode #053 of The Crisis Intelligence Podcast, with Melissa Agnes and Dr. Thomas Phelan. This episode of The Crisis Intelligence Podcast discusses: Why low readability levels matter in crisis communications. Tips on how to draft crisis communications to be as low a readability level as possible.

Crisis Management 154

Crisis Management Crisis Communications Crisis Guidelines 154

Solo PR Pro

DECEMBER 15, 2020

I’ve worked in crisis communications since I was 22, and was taught from the start to be prepared for anything. While many of us implore our clients to prepare in advance for crisis scenarios, how many of us do the same for our own businesses? There are many ways one can, and should , crisis proof your solo business.

Crisis 66

Crisis Insurance Insurance Banking 66

PR Conversations

MAY 1, 2017

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. In an ongoing crisis, operating on adrenaline for a prolonged period of time can be – and is often – physically and mentally harmful.

Crisis 63

Crisis Crisis Management Leadership Training 63

ImPRessions - Crenshaw Communications

FEBRUARY 18, 2020

Tom Mueller, who interviewed over 200 corporate whistleblowers for his book Crisis of Conscience: Whistleblowing in an Age of Fraud , proclaims this “the age of the whistleblower.”. Any crisis manager knows that it’s easier to prevent a reputation crisis than to clean it up after the fact.

Corporate 156

Corporate Reputation Policies Employee 156

PRSay

JUNE 7, 2022

Find more articles on crisis communications in the May 2022 issue of Strategies & Tactics. Managing a Chapter crisis. I had a destination, a nice navigation system and a spare, but I didn’t have any instructions (crisis plan) on how to replace the tire. Your roadmap to creating a crisis plan.

Crisis 78

Crisis Crisis Communications Nonprofit Local 78

ImPRessions - Crenshaw Communications

JUNE 12, 2018

He helped Pennsylvania Railroad Company manage the press’s coverage of a fatal 1906 railway accident by using a document called a press release. Like his contemporary Harold Burson, Edelman got his start during World War II, where his job was to document and refute German propaganda.

Corporate 178

Corporate Mobile Energy Public Affairs 178

Melissa Agnes

DECEMBER 3, 2014

For even more information and tips on CASL, listen to episode #025 of The Crisis Intelligence Podcast. Get your Board onboard” – bring the issue to the attention of your board of directors, as they may need to make some important risk management decisions. Tips for preparing a CASL compliance policy. By Maanit Zemel.

Policies 100

Policies Privacy Crisis Management Crisis 100

PR Fuel

DECEMBER 28, 2021

A press release is a compelling document that showcases a newsworthy story about your company. Crisis management. You can send it to media outlets, bloggers, and local news outlets in the hopes that they’ll cover your news. Some of the reasons your company might send out a press release include: New product announcement.

Engineering 89

Engineering Crisis Management Writing Tools 89

Reputation Us

JUNE 11, 2019

For those who have heard the term, but unfamiliar with what it is, here’s a brief definition: Our friends at ZDNet describe ransomware as a form of malicious software–or malware–which encrypts documents on a PC or even across a network. Better to fail during practice than in a real game, right?

Reputation 88

Reputation Nonprofit Policies Software 88

PRSay

SEPTEMBER 14, 2023

We will document the most critical stories when we can. If so, did those pictures bring him any solace? I don’t know. But here is what I do know — humanitarian communicators around the world will continue to be there when people need it most. When we can’t, we will silently grieve with those who have lost it all.

Communications 135

Communications Internal International Local 135

The Stalwart Blog

NOVEMBER 18, 2019

Dave Oates: Hey, thanks for joining us for another edition of the Public Relations Security video cast where we talk to experts in all facets of crisis events and crisis management. An interview with Lily Li, Principal of Metaverse Law. . Lily, thanks so much for being here, I appreciate it. Lily Li: Thanks for having me again.

Data 60

Data Privacy System Crisis Communications 60

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Norton's Notes

FEBRUARY 12, 2016

According to Vice’s Lorenzo Franceschi-Bicchierai, who first discovered the new clause , “It’s unclear when this language was added, but the document says it was updated on 24 December of last year.” A crisis although terrible can actually be a good thing if handled well but sadly on this occasion that is not the case.

Crisis 28

Crisis Data Google Reputation 28

PRSay

FEBRUARY 16, 2021

Write every document, email, text and Teams message as if it could eventually show up on the front page of The New York Times. Advancing strategies to prolong and even increase sales of these drugs then, and in the years since, reflected a blatant disregard for the need to slow or reverse this scourge.

Communications 157

Communications Ethics Leadership Reputation 157

PR Fuel

MAY 6, 2021

A press release is a short document that works to grab the press’s attention to encourage them to pick up and then run your story. They have been used in crisis management as a means to avert crises, clear up rumors, or tell the truth about difficult situations. What Is a Press Release?

Examples 101

Examples Writing Product Launch Crisis Management 101

Stephen Waddington

JUNE 26, 2018

You can review the results in this document. It’s essential for reputation monitoring and crisis management. The first task of the recently formed CIPR artificial intelligence panel, #AIinPR for short, was to crowdsource tools that are commonly used in practice. It’s an ongoing project. We’d welcome your involvement.

Ethics 69

Ethics Analysis Technology Data 69

ImPRessions - Crenshaw Communications

JULY 10, 2019

As a profession, public relations evokes images of media pitching or crisis management. One of the first documents PR people learn to write, press releases are ideally a single page, written in sound journalistic style (give ‘em the 5 Ws), peppered with an executive quote or two, and ending with a company boilerplate.

Case Study 231

Case Study Writing Pitching SEO 231

Melissa Agnes

MAY 22, 2014

Guide your team to effectively manage any type of issue that may arise online. Clearly indicate when to jump in and respond and when to escalate the situation to the crisis management team. Here’s a preview (you can click the below image to download the.pdf version of this document): Remember! What an issue is (vs.

Crisis Management 273

Crisis Management Crisis Infographics Guidelines 273

Where the Fishermen Ain't

OCTOBER 25, 2013

This is to say nothing of the subsystems for crisis management or Wikipedia engagement. . This is to say nothing of the volunteers who test, document, translate and evangelize the operating system. Open-Source Values and Practices the Same Things the PR Industry Ought To.

Publicity 39

Publicity Wikipedia System Community 39

ImPRessions - Crenshaw Communications

FEBRUARY 7, 2018

That’s the unhappy fate of James Henderson, the former CEO of now-defunct PR and crisis management powerhouse Bell Pottinger. Bell Pottinger’s troubles escalated when a cache of internal documents about the Gupta campaign was leaked to the media, likely by disgruntled ex-staff.

Reputation 157

Reputation Crisis Management Ethics Agency 157

Ethical Voices

JUNE 27, 2023

Joining me on this week’s episode is Bradley Akubuiro , a partner at Bully Pulpit Interactive , where he focuses on corporate reputation, executive communications, and high visibility crisis management and media relations efforts.

Ethics 78

Ethics Corporate Leadership Groups 78

ImPRessions - Crenshaw Communications

JANUARY 6, 2022

Peloton was riding high just before Christmas after its speedy response to a fast-breaking PR crisis. The social audio platform didn’t suffer a PR crisis so much as a drop off the radar screen. Presumably it has the potential for tangible benefits, like jobs, investment, and new scientific discoveries for 2022 and beyond.

Facebook 310

Facebook Crisis Employee Government 310

Rock the Status Quo

NOVEMBER 8, 2015

It’s part of our relationship with the public and where the majority of crisis management takes place. Everyone handling social media needs crisis prevention and customer service training. It also doesn’t hurt to turn that planning into a written document. Don’t throw a puppy to the lions. Share below!!

Social Media 100

Social Media Media Customer Service Resources 100

Frederik Vincx

DECEMBER 11, 2015

The issues we face in practice are well documented: measurement, media, paid, planning, and workflow. The highest skills gaps were reported as measurement (53%), budget management (44%), crisis management (37%), and digital communications/social media (35%). Document this workflow overview. Start by documenting it.

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How To Software System Employee 60