Cision

JUNE 8, 2015

It was an air traveler’s nightmare. When it touched down on the runway traveling about 170 miles per hour, the front landing gear of the plane crumbled and the airplane skidded off the runaway. Social media adds an overwhelming complexity to crisis communication. You must remember communication basics.

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Burrelles Fresh Ideas

MAY 23, 2023

This summer appears to mark the return of travel as we used to know it. Some of the types of travel expected to bounce back to pre-pandemic levels this summer include: Domestic Travel: Popular destinations that often include national parks, major cities, coastal areas, and other popular tourist attractions.

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PRSay

MAY 15, 2024

For more articles on crisis management, please check out the May 2024 issue of Strategies & Tactics. The “Stealing Thunder Theory” of crisis communications has been a critical tool for PR counselors for decades. That said, the communications world today is intensely disrupted. It makes sense.

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Melissa Agnes

OCTOBER 1, 2014

We have embedded links throughout this post to more relevant updates, discussions and analyses to the way this ongoing Ebola crisis is being managed. Listen: TCIP #020 – Managing The Ebola Crisis With Bill Boyd. A look at CDC’s crisis communication in the initial hours of the U.S. Ebola announcement.

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Shift Communications

MAY 22, 2017

We see this happening in the communications and PR industry. Legacy publications find themselves more under the gun every day, with declining subscribers and decreasing advertising revenues. A significant portion of everyday work in public relations is dealing with unstructured text, such as: Client emails. @Uber has no cars.

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Stephen Waddington

JUNE 13, 2018

I’ll be joined by colleagues and communication directors from Coty, HMRC, HPE, International Rescue, and Sage for an event on crisis communication in London on 27 June. Social and internet fuelled news media has heightened our sensitivity to crises, especially for those at the front line of communications within an organisation.

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Crisis Publicity Crisis Communications Case Study 61

Melissa Agnes

APRIL 22, 2014

By Patrice Cloutier, Strategic communications professional and member of the Agnes + Day Crisis Intelligence Team. A key part of any crisis communications plan is identifying key segments of your audience and prioritizing your response efforts. How news of a crisis travels is a critical reason why plans should be updated.

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Solo PR Pro

MARCH 31, 2015

This is a guest post by Fran Stephenson, a Solo PR PRO Premium member who has handled hundreds of crises during her 20+ years in corporate communications, including more than 15 years as a theme park communicator. Independent consultants are often called upon to help plan for – or assist during – a crisis situation.

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Presspage

MARCH 31, 2023

Due to a shortage of security staff and very busy travelling and vacation days, the waiting time for security was long. Travellers were even forced to queue outdoors at peak moments. To be on the safe side, some travelers were at the airport 7 or 8 hours before their flight. For example, the following questions popped up.

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Landis PR

APRIL 29, 2024

According to the people of Finland, communications is the world’s most powerful tool for change. In this week’s blog, our Public Relations Global Network partner, Taru Tujunen from Ellun Kanat , writes about the business environment in Finland. For us, communications is the world’s most powerful tool for change.

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PRSay

DECEMBER 2, 2020

Gordon Johndroe , vice president of global media relations and public affairs for the Chicago-based aircraft manufacturer, spoke to members of PRSA’s Corporate Communications Section in the Nov. 5 webinar “Crisis Management on an International Stage: Takeaways from Boeing’s Biggest Crisis and Time Spent in the West Wing.”.

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Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” Identifying a PR crisis. Working through a PR crisis.

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Cision

APRIL 13, 2016

says it’s more important to add value with your crisis communication than to try and spin the issue. In this interview, he shares the steps your brand should take when a crisis arises, how to use social media in your crisis communication plan and why you need to avoid cliché statements when dealing with crises.

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Cision

SEPTEMBER 8, 2016

In this interview, Alan discusses the critical steps for successful crisis communications, what it means for your brand to be human and how to improve communication through research. What are your secrets for crisis communication success? There are two critical steps that must occur during a crisis.

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Stuart Bruce

FEBRUARY 11, 2016

I want to strip away the hype digital gurus and social media evangelists always attach to emerging technology and focus on what it actually means for professional public relations. Virtual reality isn’t going to have an immediate impact on professional public relations practice as user numbers will be so small initially.

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Solo PR Pro

OCTOBER 16, 2018

Gayle Lynn Falkenthal, APR of the Falcon Valley Group , recommends: “Check all current plans and update for 2019, including your strategic communications plan, crisis communications plan, and anything else relevant. Rose of DKR Communications. Also, update editorial calendars for 2019.”. The State of the Industry.

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Prakkypedia

MAY 28, 2020

In addition, the chief public health officer has been widely praised for her regular public briefings and clear communication style. In public relations, practitioners assess situational factors including urgency and potential or obvious threats. This helps to make communication channel choices. From AdelaideNow ].

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Burrelles Fresh Ideas

APRIL 9, 2024

Merging public relations with social media marketing into a single, powerful force is key to amplifying brand messages, sparking real-time engagement, and building lasting connections with your audience. Reputation management in the digital age In an era where news travels faster than light, managing a brand’s online reputation is crucial.

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ImPRessions - Crenshaw Communications

APRIL 3, 2018

The iconic publication sends a 15 year-old reporter to travel with the band on tour in order to write an in-depth piece. At the confluence of advertising, marketing, and public relations was the genius stunt by the fictional Wonka Corporation to release golden tickets hidden inside their popular candy bars throughout England.

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Offleash

JULY 19, 2023

While AI can automate, streamline, and improve the work we do, it can’t bring the same level of creativity, intuition, and certainly not the relationships (putting the “relations” into public relations.) Myth: AI can handle the thorniest crisis communications. We are counseling our clients the same.

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Stuart Bruce

JULY 15, 2014

Lots of new research around at the moment that point to a positive future for the public relations business. He apparently fails to understand social media’s importance for corporate affairs, corporate reputation, investor relations, human resources, CSR and crisis communications to name but a few.

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Social Media Public Affairs Media Crisis Communications 132

Landis PR

FEBRUARY 20, 2024

Mobile health services provide a safety net, especially for preventative care, by meeting patients where they are – saving the time and expense of traveling to a provider. link] Healthcare Public Relations The post The Importance of Community Relations in Healthcare appeared first on Landis PR.

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Cision

JUNE 15, 2017

Yvonne Lorie, the founder of ReFresh PR and a recipient of the 2013 HPRA Premio PR Achievement Award, has been elected president of the Hispanic Public Relations Association (HPRA) national board for 2017. What are some of the key components of a successful strategic communication strategy? As the only non-profit organization for U.S.

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Cision

NOVEMBER 10, 2015

Want more insights on how your brand can combat a crisis? Read the crisis communications white paper! Crisis preparation starts long before an incident. in crisis communications: Research, Action, Communication and Evaluation. The takeaways? Be prepared. Implement R.A.C.E. Recognize defining moments.

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Prohibition

APRIL 23, 2020

Nowadays, it can all be done in the public domain. This means that things can quickly be picked up by the press and seen by millions of people before you have chance to get it under wraps – which is why it is more essential than ever that you are prepared for a PR crisis. Unlike a lot of brands in 2019 that failed to do so.

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PRSay

OCTOBER 22, 2021

When the World Health Organization declared COVID-19 a global pandemic in March 2020 and the United States suspended air travel from Europe, “that was the tipping point,” said panelist Karla Zientowski, Delta’s director of customer experience and regional marketing.

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PR Fuel

MAY 31, 2022

Almost 70-percent of businesses recently surveyed experienced a crisis in the past five years. Negative information about your business can travel quickly, and crisis management is critical. How you handle a business crisis reveals your character and skill at handling a catastrophe. Gives Necessary Information.

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Solo PR Pro

OCTOBER 5, 2021

After continuing his work in emergency and crisis communications for Columbia University Medical Center in New York a few years later, Doug honed his methodology and began penning his first book, “ The Communications Golden Hour: The Essential Guide to Public Information When Every Minute Counts.”

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Meeting Handbook Newspapers Government 97

Reputation Us

NOVEMBER 15, 2021

A reputational crisis can happen to any business of any size. Global exposure to cybersecurity breaches; terrorism; political risk; travel risk; kidnap and ransom; product contamination; supply chain and product distribution disruption; and adverse media coverage has amplified previous reputational threats to an unprecedented scale.

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Presspage

MAY 6, 2017

In 2014, when nine infernos blazing in the San Diego region threatened California State University San Marcos (CSUSM), a school of 11,300 students, the rapid response skills of the Public Relations team were held to the fire. ” Download a 5-Step-Guide to do a dry run for your crisis communications.

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Critical Mention

JUNE 6, 2018

News travels insanely fast through a multitude of channels and is nearly instantaneous–it’s online mere moments after it’s picked up by a publication. The speed news travels leaves very little time for PR pros to respond through a statement or even a social media post. This is especially important in crisis communications.

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Travel Social Media Crisis Trends 83

Prohibition

DECEMBER 9, 2021

Nowadays, it can all be done in the public domain. This means that things can quickly be picked up by the press and seen by millions of people before you have a chance to get it under wraps – which is why it is more essential than ever that you are prepared for a PR crisis. This is why it is important to prepare for a PR crisis.

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Solo PR Pro

JANUARY 17, 2023

I loved that job for 10 years and had been promoted to a division manager position, which required extensive travel. Although being laid off was devastating, it gave me an opportunity to reframe my priorities and stop traveling regularly. EMD: I chose to become a solo PR pro after I was laid off from a large agency job in late 2017.

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Shift Communications

FEBRUARY 25, 2019

As this epic series comes to an end, here are 5 lessons that public relations professionals should keep in mind to best equip themselves when facing whatever battles lie ahead. We all know that the world of public relations can be incredibly stressful at times, so it’s important to be surrounded by a strong support system.

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Barokas

NOVEMBER 28, 2017

No brand is safe anymore; it doesn’t matter if you’re a 10-person startup or a billion-dollar corporation, everyone can learn a lesson or two of what not to do in a public relations fiasco. Because United failed to do this, the airline’s billion-dollar brand reputation crumbled and travelers will remember this PR screw up for years to come.

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Waxing UnLyrical

NOVEMBER 19, 2010

Although I have no experience in crisis communication, I have learned some important lessons in light of Tablo’s scandal. Tablo chose to film an episode with the TV program MBC Special, aired on October 1, as he traveled to Stanford to obtain an official transcript in person. The rumors have already disseminated.

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Publicity Reputation Crisis Communications Film 77

PRSay

MAY 26, 2023

“And then we needed to make sure that [employees] understood how we were going to be taking care of them, so they could in turn take care of the travelers whose plans had been disrupted.” The company’s CEO, Bob Jordan, had made “numerous public apologies for ruining people’s holidays,” Rutherford said.

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Airlines Crisis Communications Employee 60