Presspage

MARCH 31, 2023

Due to a shortage of security staff and very busy travelling and vacation days, the waiting time for security was long. Travellers were even forced to queue outdoors at peak moments. To be on the safe side, some travelers were at the airport 7 or 8 hours before their flight. It sounds contractionary, having fun during a crisis.

Crisis 78

Crisis Travel Software Data 78

Melissa Agnes

APRIL 22, 2014

By Patrice Cloutier, Strategic communications professional and member of the Agnes + Day Crisis Intelligence Team. A key part of any crisis communications plan is identifying key segments of your audience and prioritizing your response efforts. How news of a crisis travels is a critical reason why plans should be updated.

Crisis 220

Crisis How To Crisis Communications Banking 220

PRSay

DECEMBER 2, 2020

Gordon Johndroe , vice president of global media relations and public affairs for the Chicago-based aircraft manufacturer, spoke to members of PRSA’s Corporate Communications Section in the Nov. 5 webinar “Crisis Management on an International Stage: Takeaways from Boeing’s Biggest Crisis and Time Spent in the West Wing.”.

Crisis Management 92

Crisis Management Crisis Crisis Communications Airlines 92

Cision

APRIL 13, 2016

says it’s more important to add value with your crisis communication than to try and spin the issue. In this interview, he shares the steps your brand should take when a crisis arises, how to use social media in your crisis communication plan and why you need to avoid cliché statements when dealing with crises.

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Crisis Communications Crisis Social Media Reputation 120

Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” Working through a PR crisis. “The Year in Crisis PR.”

Crisis 120

Crisis Crisis Communications Journalism YouTube 120

Cision

SEPTEMBER 8, 2016

Alan Caldwell, APR, vice president and chief diversity strategist at Cerrell Associates, stresses the importance of authenticity in brand communication. In this interview, Alan discusses the critical steps for successful crisis communications, what it means for your brand to be human and how to improve communication through research.

Crisis Communications 120

Crisis Communications Crisis Reputation Social Media 120

Cision

NOVEMBER 10, 2015

Want more insights on how your brand can combat a crisis? Read the crisis communications white paper! Crisis preparation starts long before an incident. in crisis communications: Research, Action, Communication and Evaluation. The takeaways? Be prepared. Implement R.A.C.E. Recognize defining moments.

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Crisis Brand Branding Crisis Communications 120

Solo PR Pro

OCTOBER 16, 2018

Gayle Lynn Falkenthal, APR of the Falcon Valley Group , recommends: “Check all current plans and update for 2019, including your strategic communications plan, crisis communications plan, and anything else relevant. Also, update editorial calendars for 2019.”. That goes for securing our own clients' data, as well!”.

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Crisis Communications Trade Shows Crisis Customer Service 127

Cision

AUGUST 30, 2016

Movie superstar just tweeted about his love of your travel destination – AH-Mazing! Crisis Comms Webinar Today: Want to learn more about crisis communications planning? ET today for the webinar Managing Communication Challenges. Look for the good. A major athlete was just spotted with your product in hand?

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Crisis Crisis Communications Crisis Management Exercises 220

Offleash

JULY 19, 2023

Myth: AI can handle the thorniest crisis communications. AI has plenty of potential to break down vast amounts of data and coverage in a crisis and look for patterns. There is journalistic accuracy and ethics to consider, and we are committed to the integrity of our original content and important media relationships.

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Crisis Communications Ethics Creativity Crisis 52

Melissa Agnes

SEPTEMBER 29, 2014

As all of my travels around the world, the experience was enlightening and inspiring. Technology and Crisis Communications' Two weeks ago I was in Dubai presenting a 6 hour workshop on the use of social media and mobile technology for emergency management, to the GCC healthcare sector.

Social Media 214

Social Media Hotels Media Government 214

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

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Crisis Communications Crisis Communications Crisis Management 62

Stuart Bruce

JULY 15, 2014

In contrast Sir John Parker, who has chaired several FTSE 100 groups and is currently chairman of mining group Anglo American, is dismissive and thinks social media takes on greater importance if “you’re in the travel business or certain aspects of retailing.”

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Social Media Public Affairs Media Crisis Communications 132

Melissa Agnes

SEPTEMBER 26, 2014

I had the opportunity to present a crisis management workshop to some very savvy and fascinating professionals within the healthcare sector of the United Arab Emirates and Saudi Arabia. However, through my travels, I never got around to publishing a #CrisisRoundup last week so, here is my roundup from the past two weeks. How about you?

Crisis Management 199

Crisis Management Airlines Crisis Resources 199

Prakkypedia

MAY 28, 2020

Due to an administrative oversight, we can confirm the relevant flight details involving an overseas traveller arriving in South Australia were provided to SA Health prior to their arrival,” Dr Spurrier said. “We really need to review our processes.” From AdelaideNow ].

Travel 104

Travel Meeting Communications Internal 104

Landis PR

FEBRUARY 20, 2024

Mobile health services provide a safety net, especially for preventative care, by meeting patients where they are – saving the time and expense of traveling to a provider. Not everyone has access to the healthcare they need.

Healthcare 59

Healthcare Community Pharmaceuticals Nonprofit 59

Stephen Waddington

JUNE 13, 2018

I’ll be joined by colleagues and communication directors from Coty, HMRC, HPE, International Rescue, and Sage for an event on crisis communication in London on 27 June. Social and internet fuelled news media has heightened our sensitivity to crises, especially for those at the front line of communications within an organisation.

Crisis 61

Crisis Publicity Crisis Communications Case Study 61

ImPRessions - Crenshaw Communications

APRIL 3, 2018

The iconic publication sends a 15 year-old reporter to travel with the band on tour in order to write an in-depth piece. Crimson Tide (1995) — Crisis Planning. When it’s a crisis communications nightmare about the highest of high stakes: nuclear war. Almost Famous (2000) — Media Relations.

Tools 170

Tools Government Crisis Public Affairs 170

Solo PR Pro

JANUARY 17, 2023

I loved that job for 10 years and had been promoted to a division manager position, which required extensive travel. Although being laid off was devastating, it gave me an opportunity to reframe my priorities and stop traveling regularly. EMD: I chose to become a solo PR pro after I was laid off from a large agency job in late 2017.

Agency 108

Agency Travel Groups Community 108

Reputation Us

NOVEMBER 15, 2021

A reputational crisis can happen to any business of any size. Global exposure to cybersecurity breaches; terrorism; political risk; travel risk; kidnap and ransom; product contamination; supply chain and product distribution disruption; and adverse media coverage has amplified previous reputational threats to an unprecedented scale.

Insurance 97

Insurance Insurance Exercises Reputation 97

Prohibition

APRIL 23, 2020

This means that things can quickly be picked up by the press and seen by millions of people before you have chance to get it under wraps – which is why it is more essential than ever that you are prepared for a PR crisis. The fast paced digital world we live in means it is essential that you are prepared for a PR crisis.

Crisis 62

Crisis Telecommunications Reputation Crisis Communications 62

Presspage

MAY 6, 2017

” Download a 5-Step-Guide to do a dry run for your crisis communications. “So while we didn’t have the same immediate emergency communications, we were able to immediately implement our plan that we had created in the event we have to postpone commencement, especially related to weather.”

Crisis 92

Crisis Crisis Management Crisis Communications Training 92

Cision

JANUARY 21, 2016

They turned to their crisis communication plan and Cision Global Insights At the recent “ Prepare for Crises Lurking Beneath Your Brand ,” Scott Peacock and Cision’s K.C. for any mention of actual or contemplated changes in people’s travel plans. Basics for having a plan in place ahead of a crisis?

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Crisis Tourism Hotels Crisis Communications 120

Critical Mention

JUNE 6, 2018

News travels insanely fast through a multitude of channels and is nearly instantaneous–it’s online mere moments after it’s picked up by a publication. The speed news travels leaves very little time for PR pros to respond through a statement or even a social media post. This is especially important in crisis communications.

Travel 83

Travel Social Media Crisis Consumer 83

PRSay

OCTOBER 22, 2021

When the World Health Organization declared COVID-19 a global pandemic in March 2020 and the United States suspended air travel from Europe, “that was the tipping point,” said panelist Karla Zientowski, Delta’s director of customer experience and regional marketing.

Crisis 78

Crisis Airlines Travel Internal 78

Shift Communications

MAY 22, 2017

For companies without an effective data science practice, crisis communications will be an ongoing trial. Disclosure: IBM paid for my travel and expenses to attend IBM Vision 2017. Public relations will be impacted by data science in several ways. Christopher S. Vice President, Marketing Technology.

Publicity 166

Publicity Analytics Data Advertising 166

Cision

JUNE 15, 2017

This is something PR practitioners know well through crisis communications but truly applies to all areas of public relations. If I could go back in time, I would travel to … northern Spain, Leon to experience the life of my grandparents and great grandparents. A key lesson is to always be prepared for the unexpected!

Automotive 245

Automotive Resources Strategy Consumer 245

5W PR

MARCH 23, 2020

Human Resources should keep up to date on potential symptoms, high-risk travel areas, and CDC recommendations and be sure to communicate these to all employees. Ensure that your work from home or sick leave policies are flexible, and consistent with health guidance, and make employees aware of these policies.

Policies 103

Policies Government Guidelines Employee 103

Melissa Agnes

APRIL 1, 2014

But what does it mean for your crisis communications and overall risk? So, what does this mean for your organization in terms or risk and crisis communications opportunities? So, what does this mean for your organization in terms or risk and crisis communications opportunities? Crisis Preparedness'

Crisis Communications 240

Crisis Communications Twitter Crisis Communications 240

Solo PR Pro

OCTOBER 5, 2021

After continuing his work in emergency and crisis communications for Columbia University Medical Center in New York a few years later, Doug honed his methodology and began penning his first book, “ The Communications Golden Hour: The Essential Guide to Public Information When Every Minute Counts.”

Meeting 97

Meeting Handbook Newspapers Government 97

Prohibition

DECEMBER 9, 2021

This is why it is important to prepare for a PR crisis. Recently Yorkshire Cricket Club underestimated the power of social media and conducted a master class on how not to respond to a PR crisis. The key to any crisis communication is to be proactive, transparent and accountable. How to create a crisis management plan?

Crisis 62

Crisis Crisis Management Reputation Crisis Communications 62

Shift Communications

FEBRUARY 25, 2019

It’s also important to make sure the designated crisis team knows that plan, their specific role in executing it, and when exactly to implement the plan. . When traveling to Castle Black, Jon Snow asks his travel companion Tyrion Lannister why he reads so much.

Travel 140

Travel Crisis Pitching System 140

Barokas

NOVEMBER 28, 2017

A lesson to take from this blog post is that when preparing your crisis communications plan, one should never blame the victim but instead acknowledge the mistakes (because no one is perfect) and offer a heartfelt apology.

Crisis 76

Crisis Crisis Communications Corporate Employee 76

PR Fuel

MAY 31, 2022

Almost 70-percent of businesses recently surveyed experienced a crisis in the past five years. Negative information about your business can travel quickly, and crisis management is critical. How you handle a business crisis reveals your character and skill at handling a catastrophe. Make sure everyone is on the same page.

Crisis Management 89

Crisis Management Crisis Local System 89

Melissa Agnes

OCTOBER 1, 2014

Yesterday evening it was announced that an American who had recently travelled to Liberia has been diagnosed with Ebola and is under intensive care in the Texas Health Presbyterian Hospital in Dallas. A look at CDC’s crisis communication in the initial hours of the U.S. Case Studies Leadership in a Crisis'

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Crisis Communications Crisis Communications Case Study 212

PRSay

SEPTEMBER 22, 2016

While some of my colleagues, especially in the travel and tourism industry, are enamored with the glitz and glamour that often comes with media relations, I prefer working from the inside out. Focusing on internal communications allows me to help my organization and clients build their brands.

Ethics 60

Ethics Tourism Real Estate Privacy 60

Karen Freberg

DECEMBER 15, 2018

Well, it’s not going to be quite like the Hobbit, where I will be traveling with dwarfs and battling dragons. I joke with my friends and colleagues on how I tried to cram in pretty much a full academic year into four months with the amount of research + professional projects, conferences, travel, collaborations, and work I was doing.

Travel 57

Travel Conference Crisis Communications Social Media 57