Melissa Agnes

NOVEMBER 18, 2014

If you haven’t read the original article, here it is: WhatsApp As An Ebola Crisis Communication Strategy. Find out why this is an important strategy, by reading this post: The Power of Finding New Ways To Communicate The Same Important Message. A great example in leveraging technology for crisis communication.

Education 210

Education Crisis Communications Crisis Case Study 210

Melissa Agnes

JUNE 28, 2015

This, unfortunately runs true on many levels of crisis management, not just in humanitarian work. In this episode of The Crisis Intelligence Podcast, Claudia and I discuss the importance of asking questions and assessing situations before pushing out crisis communications. But make no mistake! Running time: 1:18:05.

Community 140

Community Crisis Communications Crisis Management 140

Melissa Agnes

JUNE 13, 2015

Tom shares the results of his research and provides suggested guidelines to follow while crafting your emergency messages and crisis communications, to make sure they are simplistic, clear and at the lowest possible readability level. Tips on how to draft crisis communications to be as low a readability level as possible.

Crisis Management 154

Crisis Management Crisis Communications Crisis Guidelines 154

Melissa Agnes

MARCH 15, 2018

This episode of The Crisis Intelligence Podcast discusses: The crisis communication strategies Jordan and his team used to effectively evacuate 88,000 people in only a few hours. How Jordan and his team leveraged monitoring tools to help expand the reach of their crisis communications. Running time: 47:20.

Crisis 145

Crisis Crisis Communications Crisis Management Community 145

Melissa Agnes

MAY 31, 2015

While having a conversation with Jeff about LA County’s current strategies for effective emergency management and crisis communication, we thought that it would be fun to record our conversation, as others in the field of emergency management are struggling with many of the same and similar issues.

Crisis Management 133

Crisis Management Crisis Communications Crisis LinkedIn 133

Melissa Agnes

FEBRUARY 15, 2015

We discuss what worked and why, how they strategized their content (from their frequency of posting, to chosen file formats and more), the benefits that came out of this proactive endeavour and the biggest takeaways for your organization’s crisis communications. The benefits that came of their proactive crisis communications.

Crisis Communications 100

Crisis Communications Crisis Crisis Management Exercises 100

Cision

SEPTEMBER 8, 2016

Alan Caldwell, APR, vice president and chief diversity strategist at Cerrell Associates, stresses the importance of authenticity in brand communication. In this interview, Alan discusses the critical steps for successful crisis communications, what it means for your brand to be human and how to improve communication through research.

Crisis Communications 120

Crisis Communications Crisis Reputation Social Media 120

Shift Communications

NOVEMBER 18, 2014

Brands need to consider security not as “insurance” or an IT issue, but a fundamental strategic initiative that requires C-Level vigilance and crisis communications planning like never before. This serves as a quick glimpse into the ever-changing security landscape and its impact on the communications industry. Derek Lyons.

eBook 111

eBook Communications Crisis Communications Insurance 111

Solo PR Pro

OCTOBER 16, 2018

Gayle Lynn Falkenthal, APR of the Falcon Valley Group , recommends: “Check all current plans and update for 2019, including your strategic communications plan, crisis communications plan, and anything else relevant. Rose of DKR Communications. Also, update editorial calendars for 2019.”. Ok, Google…Siri … Alexa…”.

Crisis Communications 127

Crisis Communications Trade Shows Crisis Customer Service 127

Prohibition

JANUARY 17, 2022

With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. In fact, most experts agree that social media needs to be treated as a vital part of any company’s crisis communication plan.

Crisis Management 118

Crisis Management Social Media Crisis Media 118

Melissa Agnes

FEBRUARY 8, 2015

Welcome to episode #036 of The Crisis Intelligence Podcast, with Melissa Agnes and Garth Rowan. Crisis simulations are an amazing way to test your crisis plan and strengthen your team’s crisis communication skills. That said, I often get asked questions like “how do I conduct a crisis simulation?

Crisis 165

Crisis Exercises How To Crisis Management 165

Melissa Agnes

SEPTEMBER 28, 2014

This episode of The Crisis Intelligence Podcast discusses: The challenges Thanh faces when it comes to social media and crisis communication. How Garden Grove Fire Department is using PulsePoint to push out communications in an emergency. Check out our Crisis Intelligence Blog.

Social Media 220

Social Media Crisis Communications Media 220

Melissa Agnes

JUNE 6, 2015

In this episode of The Crisis Intelligence Podcast, Monika shares her story of how her and her team managed this crisis in real-time. She shares the biggest challenges they faced, how they prepared their crisis communications strategy, the results that ensued, and the biggest lessons and takeaways she learned first-hand, along the way.

Case Study 140

Case Study Crisis Management Crisis Study 140

PRSay

JULY 26, 2017

She is also a colonel in the Air Force Reserve serving as a public affairs officer at the Pentagon, and owner of AK & Associates, a Milwaukee-based consulting firm that specializes in media training and crisis communication. Download the APR study guide before you apply. Earning Your APR: Rachel Carver’s Tips for Success.

Study 126

Study Public Affairs Software Nonprofit 126

Melissa Agnes

NOVEMBER 18, 2014

If you haven’t read the original article, here it is: WhatsApp As An Ebola Crisis Communication Strategy. Find out why this is an important strategy, by reading this post: The Power of Finding New Ways To Communicate The Same Important Message. A great example in leveraging technology for crisis communication.

Education 100

Education Crisis Communications Crisis Crisis Management 100

Melissa Agnes

APRIL 11, 2015

How they train their digital volunteers for effective emergency and crisis communications. Biggest lessons learned and biggest crisis management tip that Curtis wants to make sure you take away from this podcast. Download this file (right-click and choose “save as”).

Social Media 174

Social Media Crisis Management Crisis Media 174

Shift Communications

NOVEMBER 17, 2017

A great example of how predictive analytics applies to PR is the process of creating a crisis communication plan. The future of PR will be powered by predictive analytics and machine learning so start learning how to prepare by downloading this insightful eBook today! How Does Predictive Analytics Apply to PR? Lisa Zanchi.

eBook 104

eBook Analytics Data Software 104

Sword and the Script

APRIL 23, 2019

It’s worth noting here, I believe this area of communications is so important, I invested my own money to conduct my own primary research to look at the issue of brands in politics in detail last year. You can find a summary of that research and a link to download the full report here: Should Brands Take a Public Stand on Politics?

Technology 126

Technology Study Communications Survey 126

Presspage

JUNE 16, 2023

After all, corporate communications is no longer about sending press releases. Human involvement remains indispensable in managing crisis communications and maintaining trust with stakeholders. It is about proactive narrative and taking a position on almost any topic.

Financial 78

Financial System Ethics Data 78

Presspage

MAY 6, 2017

” Download a 5-Step-Guide to do a dry run for your crisis communications. But with the learning experience from the year before, as well as its formalized crisis communications collateral including press releases, tweets, and b-roll, CSUSM was able to swiftly and decisively address the issue.

Crisis 92

Crisis Crisis Management Crisis Communications Training 92

Melissa Agnes

JANUARY 18, 2015

This episode of The Crisis Intelligence Podcast discusses: What makes a good spokesperson for crisis communication. The real-time news cycle and how it impacts in a crisis. Tips for making communications “social media friendly” Biggest mistakes spokespeople make in crisis – and how you can avoid them.

Training 113

Training Crisis Media Training Crisis Management 113

Melissa Agnes

MARCH 1, 2015

In this episode of The Crisis Intelligence Podcast, Martin Waxman and I discuss 5 new digital trends that impact your organization’s reputation and that need to be incorporated into your communications strategies, including your crisis communications. Because 93% of online activity begins within a search engine.

Reputation 124

Reputation Trends Crisis Management Mobile 124

Melissa Agnes

JANUARY 13, 2015

Note from Melissa: As promised on this week’s episode of The Crisis Intelligence Podcast , here is more information on the National Weather Service’s Weather-Ready Nation Ambassador Program. Listen to episode #032: The National Weather Service’s crisis communication strategy with Daniel Noah. More information.

Crisis Management 100

Crisis Management Crisis Crisis Communications Employee 100

Sword and the Script

AUGUST 1, 2022

More and more crisis communication events that interrupt the general flow of work in our area. More digital communications; not in person anymore.”. The full report is freely available on SlideShare: The 5th Annual JOTW Strategic Communications Survey for 2022 and can be viewed or downloaded without registration.

Survey 129

Survey Communications Measurement Internal 129

Presspage

MARCH 2, 2021

Keep information centralized during a crisis Communicating everything you know from one single place can help bring clarity and avoid unnecessary confusion. Crisis communications tools you can activate in seconds New to PressPage and curious to learn how our suite of PR tools can help you prepare for and respond to a crisis?

Crisis Communications 78

Crisis Communications Crisis Meeting Communications 78

Presspage

MARCH 2, 2021

Keep information centralized during a crisis Communicating everything you know from one single place can help bring clarity and avoid unnecessary confusion. Crisis communications tools you can activate in seconds New to PressPage and curious to learn how our suite of PR tools can help you prepare for and respond to a crisis?

Crisis Communications 78

Crisis Communications Crisis Meeting Communications 78

Karen Freberg

JULY 10, 2019

I will be teaching my two traditional classes during the fall semester (Introduction to Strategic Communication and Public Relations and Crisis Communication). Influencer Campaign Independent Study Download.

Marketing 51

Marketing Ethics Study Case Study 51

Karen Freberg

FEBRUARY 25, 2019

When I shared my blog post about my sabbatical, Dan asked me if I would be willing to come out to Wellington for an invited talk to Victoria University and do a presentation on my work in social media and crisis communication. Now, fast forward to 2019, and it has been the most downloaded article for Public Relations Review.

Social Media 50

Social Media Internal International Media 50

Presspage

MAY 11, 2017

Among the many communication tools that can be used during a crisis, social media is one of the most important ones because it offers the opportunity for an immediate, concise, and far-reaching response. The question remains – will using social media in crisis communication deliver you an advantage?

Social Media 79

Social Media Crisis Media Airlines 79

PR in High Definition

FEBRUARY 22, 2017

However, apart from producing the occasional web page or downloadable content, the majority of our clients and prospects have their websites sorted, so the real opportunity for PRs is offsite SEO. One of the things that keeps our industry interesting is the vast plethora of skills you can learn under the golf umbrella of public relations.

SEO 76

SEO Engineering Google Content Marketing 76

PR in High Definition

FEBRUARY 22, 2017

However, apart from producing the occasional web page or downloadable content, the majority of our clients and prospects have their websites sorted, so the real opportunity for PRs is offsite SEO. One of the things that keeps our industry interesting is the vast plethora of skills you can learn under the golf umbrella of public relations.

SEO 66

SEO Engineering Google Content Marketing 66

Solo PR Pro

AUGUST 16, 2016

Five Key Tools for Surviving the Modern Crisis– Ike Pigott, Consultant, Positive Position Media Consulting. Are you ready for a crisis? Ike is a veteran communicator who knows that crisis communications lives and dies by speed. 9 Social Content Trends to Watch in 2017– Arik Hanson, Principal, ACH Communications.

Conference 40

Conference Crisis Community Crisis Communications 40

Karen Freberg

OCTOBER 17, 2021

However, when it comes to certain areas like crisis communication, social media, and now influencer marketing – yes. By the way – it was a follow up study to their most downloaded article from the journal 10+ years running in the journal. More specializations and disciplines have cited and credited work done in PR.

Study 111

Study Journalism Interviews Conference 111

PRSay

OCTOBER 8, 2019

Download Signal’s 8 Tips on how to manage a PR crisis effectively for more tips. Caity Dalby is the content manager of AI-powered media intelligence platform, Signal AI , and specializes in copywriting, content strategy, and the production of industry whitepapers and reports.

Crisis 87

Crisis Internal International Conference 87

Solo PR Pro

JUNE 30, 2015

Crisis Communications: Through the Digital Noise – Melissa Agnes, President and Co-Founder of Agnes + Day. Instagram for PR Success – Heather Whaling, President, Geben Communication. 7 New Digital Trends Re-Shaping PR – Arik Hanson, Principal, ACH Communications. Solo PR Exclusive Discounts.

Hotels 40

Hotels Conference Analytics Sports 40

Solo PR Pro

JANUARY 10, 2017

Solo pros can use video to move prospective clients to take an action, such as signing up for a short phone consult or downloading a case study. Use an explainer video to explain a process, such as the steps in developing a crisis communication plan. However, you do not even have to use original video to get these results.

Video 40

Video Strategy SMB Marketing 40

PRSay

APRIL 6, 2018

Download your free copy of “The New Rules of Crisis Management” here. Find out more about the award-winning digital crisis management platform, “In Case of Crisis,” at the RockDove website. Having allies has never been more critical. Maintaining message consistency across all channels is crucial.

Crisis Management 107

Crisis Management Crisis Airlines Viral 107