Melissa Agnes

SEPTEMBER 28, 2014

His goal is to be able to reach the most amount of people in the shortest amount of time (which is a vital goal to have), and knowing that not everybody is on Twitter, Thanh discusses how Garden Grove Fire Department is now using every means necessary to communicate with their audiences in an emergency. Connect with Melissa on LinkedIn.

Social Media 220

Social Media Crisis Communications Media 220

Melissa Agnes

NOVEMBER 30, 2014

Public information officers and crisis communicators have critically important responsibilities in difficult times. They have (or should have) excellent communication skills, strategic minds and a unique ability to work well under pressure. Digital communication strategies for PIOs. Connect with Melissa on LinkedIn.

Crisis Communications 227

Crisis Communications Crisis Government Education 227

Melissa Agnes

MARCH 15, 2018

I recently had the opportunity to sit down with Jordan Redshaw, one of the communications managers with the recovery task force at the Regional Municipality of Wood Buffalo (a.k.a. How Jordan and his team leveraged monitoring tools to help expand the reach of their crisis communications. Connect with Jordan on LinkedIn.

Crisis 145

Crisis Crisis Communications Crisis Management Community 145

NewsWhip

OCTOBER 28, 2022

Somewhere in Adidas headquarters in Herzogenaurach, Germany, there’s a team of PR and Communications professionals who have just been through the toughest week of their careers. Immediately responding to a crisis is absolutely the 101 required reading of Crisis Communications. The Story in a Nutshell . Now what?” .

Crisis Communications 148

Crisis Communications Crisis Writing Social Media 148

Polaris

JUNE 24, 2016

Yet despite the prevalence and obvious cost, some businesses do not effectively communicate an attack to key stakeholders. In one extreme example, LinkedIn landed in a media nightmare in mid-May after a hacker tried to sell 6.5 These are words to live by when it comes to issues management and crisis communications.

Communications 119

Communications How To Crisis Survey 119

Melissa Agnes

SEPTEMBER 7, 2014

Within this episode of The Crisis Intelligence Podcast, we look at the strategy behind this unit for crisis communication and emergency management – and a whole bunch more. This episode of The Crisis Intelligence Podcast discusses: The Toronto Police Service’s new customer service program. Have a listen.

Customer Service 227

Customer Service Crisis Crisis Communications Internal 227

Melissa Agnes

OCTOBER 19, 2014

Within this episode of The Crisis Intelligence Podcast, Bill Boyd and I discuss the current state of the Ebola crisis and how the CDC, hospitals and government are fairing in their crisis communication and overall management of this escalating epidemic. Connect with Melissa on LinkedIn.

Crisis 248

Crisis Government Crisis Communications Crisis Management 248

Newsfile

FEBRUARY 28, 2024

It serves as a communication tool to reach journalists, media outlets, and the public. PR professionals use this data to assess sentiment, measure reach, identify emerging issues, and adjust communication strategies accordingly. What are the Basics of Crisis Communication Planning? What is Media Monitoring?

Viral 52

Viral Crisis Communications SEO Reputation 52

Melissa Agnes

NOVEMBER 30, 2014

Public information officers and crisis communicators have critically important responsibilities in difficult times. They have (or should have) excellent communication skills, strategic minds and a unique ability to work well under pressure. Digital communication strategies for PIOs. Connect with Melissa on LinkedIn.

Crisis Communications 100

Crisis Communications Crisis Crisis Management LinkedIn 100

Waxing UnLyrical

NOVEMBER 22, 2010

Because if there’s one thing I believe takes public relations from good to great, it’s when your audiences start becoming your community through the relationships you develop with them. But I was curious to see how Maddie and Lindy perceived not just Open Community , but its juxtaposition with public relations.

Community 82

Community Publicity Web Social Media 82

Waxing UnLyrical

MARCH 31, 2020

Last week, for example, Dinean Robinson of Multiplying Good and I did a live Q&A, moderated by Alex Brown , on crisis communications for nonprofits. just outside Seattle), who handled crisis communications for the country’s first-ever COVID-19 patient. (I I can’t even imagine what that was like!

Crisis Communications 69

Crisis Communications Crisis Nonprofit Privacy 69

Melissa Agnes

OCTOBER 19, 2014

Within this episode of The Crisis Intelligence Podcast, Bill Boyd and I discuss the current state of the Ebola crisis and how the CDC, hospitals and government are fairing in their crisis communication and overall management of this escalating epidemic. Connect with Melissa on LinkedIn. Subscribe via email.

Crisis 100

Crisis Crisis Management Government Crisis Communications 100

Waxing UnLyrical

MAY 1, 2020

I respectfully offer the below as a gentle reminder of how not to communicate ever, but particularly in a time of crisis: Please do not go from primarily transactional (“come see this concert at our venue!”) Because once a crisis hits, everyone and their brother is trying to get your attention.

Crisis 82

Crisis Community Ethics Groups 82

PR Conversations

OCTOBER 1, 2020

Public relations is viewed as boundary-spanning, facilitating internal and external relationships, communicating outwards and inwards, and seeking greater influence through upwardly mobile career development. The organisation is conceptualised in hierarchical, interconnected terms.

Publicity 70

Publicity Strategy Handbook Analytics 70

PRSay

OCTOBER 25, 2017

8–10: Breaking Misconceptions About Communicating With Rural Americans. When PR professionals target people in poor, rural communities, relying on stereotypes and misconceptions often hinders their campaigns, said Deana Rachelle Haworth, M.A., 10, titled “ Rural Reach: Strategic Communication With Rural and Low Income Audiences.”

Social Media 97

Social Media Conference Media Corporate 97

Waxing UnLyrical

AUGUST 18, 2014

Carving out the Modern Day Communicator. Why: The new roles and responsibilities of the modern-day communicator can seem daunting. Why: The recent DDOS attacks on Evernote and Feedly revealed a great deal about each company’s attitude toward crisis communication. 4 content creation tips for B2B software companies.

Crisis Communications 75

Crisis Communications Software B2B Crisis 75

Sword and the Script

DECEMBER 26, 2023

Some marketing and communications predictions suggest AI will change the world; others see a tailspin of noise and and see humanity as a path for differentiation Most marketing and PR professionals have formed strong viewpoints on AI. That much is apparent I compiled this year’s list of marketing and communications predictions.

Writing 190

Writing Communications Marketing B2B 190

Waxing UnLyrical

MARCH 3, 2014

Ken Mueller reminds us why the same rules that apply IRL community interactions should apply online. Crisis Communications: My Crush on Under Armour’s Response. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™. Become More Personable, Not a Person.

Crisis Communications 80

Crisis Communications Resources Social Media Web 80

Sword and the Script

JUNE 3, 2020

If one primary role of a communicator is to be the conscious of the organization, then this is a good time to voice that consciousness. 1) The PR tech vendors comms pros recommend The 2020 JOTW Communications Survey identified the PR tech vendors most likely to be recommended. Here’s this month’s PR tech sum.

Product Launch 94

Product Launch Survey Banking Pharmaceuticals 94

Sword and the Script

AUGUST 29, 2017

Marketing may be underestimating the impact of thought leadership on sales, according to a comprehensive study published in June 2017 by Edelman and LinkedIn. The conclusion is derived from a survey the two companies fielded to 1,300 business-to-business (B2B) professionals on LinkedIn with titles ranging from manager to CEO.

Leadership 65

Leadership B2B Study Marketing 65

Critical Mention

JANUARY 3, 2019

In 2014, as I started to share my experiences on LinkedIn, Twitter, and my on Blog, I was recruited to speak at anti-bribery and compliance conferences. That honor and experience dramatically increased my exposure to the anti-bribery and compliance community. The ones I found most valuable are LinkedIn, LinkedIn groups, and Twitter.

Interviews 105

Interviews Ethics Government Internal 105

Karen Freberg

FEBRUARY 25, 2019

I first met Dan Laufer, who is an Associate Professor of Marketing at Victoria University in Wellington, New Zealand via LinkedIn. We have similar interests and connections in the crisis management field. Not engaged on social media, drop everything and talk with your community. What did I say?

Social Media 50

Social Media Internal International Media 50

Waxing UnLyrical

AUGUST 18, 2014

Carving out the Modern Day Communicator. Why: The new roles and responsibilities of the modern-day communicator can seem daunting. Why: The recent DDOS attacks on Evernote and Feedly revealed a great deal about each company’s attitude toward crisis communication. 4 content creation tips for B2B software companies.

Crisis Communications 40

Crisis Communications Software B2B Crisis 40

Waxing UnLyrical

JULY 12, 2018

When I started my first communications agency, people asked me for my “elevator speech.” As a former head of communications for major financial services firms, where I’d been responsible for communications soup-to-nuts, I would tell people that I focused on 360-degree communications … in short, I was saying I could pretty much do everything.

Brand 74

Brand Branding Banking Financial 74

Stephen Waddington

DECEMBER 30, 2019

Public service media is failing the public Thank you My thanks to the following communities and individuals. The project has brought me into contact with a new community of more than 50 thinkers and doers. The #FuturePRoof community goes from strength-to-strength. It’s pushed me to read more widely and think more critically.

Government 103

Government Education Print Ethics 103

Waxing UnLyrical

MARCH 21, 2016

Crisis Communications Lessons from the FBI and Apple. Why: “It boils down to transparency, and in this instance, Apple is making the right moves with the rare open letter from Tim Cook, and the multiple calls with journalist,” writes Gini Dietrich as she reveals “a few takeaways you can apply to your crisis model.”

Banking 40

Banking Crisis Communications Resources Crisis 40

Waxing UnLyrical

MARCH 15, 2013

But when working on your social media policy, or crisis communications plan, getting buy-in from the legal department at the start is a much smarter way to go. In PR : Work as a community manager, or have a component of community management as part of your responsibilities? ” ~ Romeo and Juliet, Act II, Scene III.

Publicity 111

Publicity Measurement Community Crisis 111

Waxing UnLyrical

APRIL 27, 2015

Lukaszewski’s 12 axioms of crisis survival (2014 edition). Why: Jim Lukaszewski, ABC, APR, Fellow PRSA, really is “America’s Crisis Guru,” as he bills himself. If you are ever in the market for a crisis communications training program, you should look him up. Based in the Washington, D.C.,

How To 40

How To Crisis Hotels Crisis Communications 40

Solo PR Pro

MAY 1, 2018

If you are the world’s foremost communications advisor to sovereign wealth funds, you can dominate the niche. Narrowcast – Technology allows us to communicate with large amounts of people because it automates repetitive tasks. With the click of a mouse, you can flood the zone with whitepapers, LinkedIn posts, and email offers.

How To 40

How To Case Study Technology Conference 40

Waxing UnLyrical

JULY 3, 2013

BTW, (something about LinkedIn). Twitter Google+ LinkedIn Start-Up Marketing and Yourself: Don’t be a Swiss Army Knife. That way I can keep an eye out from inside my own company, and also pass your name along if someone mentions something to me. As for staying in touch: Let’s!

Marketing 100

Marketing SEO Writing Engineering 100

Waxing UnLyrical

SEPTEMBER 14, 2015

Disaster Preparedness Part Two: Why Communication Is Key. Why: “The way your business communicates both during and after a disaster will directly affect how well your business recovers,” says the US Small Business Administration in part two of their post for Small Business Trends. Please share in the comments below.

Small Business 40

Small Business Writing Journalism LinkedIn 40

PR Conversations

APRIL 27, 2015

I enjoy the adrenaline rush of crisis communications. What the CSA’s communications team did for the Chris Hadfield mission was literally and figuratively out of this world! Connect with Sean on LinkedIn or follow him on Twitter. ————————————————————————————————————————————–. Why do you work in PR?

Film 40

Film Crisis Communications Ethics Crisis 40

PR Conversations

APRIL 27, 2015

I enjoy the adrenaline rush of crisis communications. What the CSA’s communications team did for the Chris Hadfield mission was literally and figuratively out of this world! Connect with Sean on LinkedIn or follow him on Twitter. ————————————————————————————————————————————–. Why do you work in PR?

Film 40

Film Crisis Communications Ethics Crisis 40

Waxing UnLyrical

APRIL 15, 2016

As more and more brands jump on the influencer marketing bandwagon, how they structure influencer programs and communications is becoming increasingly important. blog posts, maybe even building to a blog community). Designate a point person for influencer communications. Here are some guidelines. Create content? And we said, OK.

Marketing 40

Marketing Guidelines Banking Social Media 40

Burrelles Fresh Ideas

APRIL 9, 2024

The evolution of brand communication Remember the days when businesses would send out press releases to a black hole, hoping someone would pick it up? Partnering with local influencers, they showcased their commitment to sustainability and community, driving both online engagement and foot traffic. Those days are long gone.

Social Media 92

Social Media Marketing Media Storytelling 92

Deirdre Breakenridge

MAY 23, 2017

Your blog is your community. And it’s better to build an engaged community over time than it is to serve up a lot of content in the beginning and then drop off the face of the planet. You might have a special area of expertise, say, using Instagram, while someone else you know is excellent at crisis communications.

Blogging 282

Blogging Case Study Social Media Instagram 282

Newsfile

JANUARY 30, 2024

For example, ChatGPT will soon understand, interact and communicate using many different methods like text, images, video, audio and more. Examples of AI Prompts for PR Research Rank the top five best practices for crisis communication in the context of a healthcare industry scandal?

Trends 105

Trends YouTube Video Social Media 105