STUDY: A Third of Brand Emails Offer Free or Discounted Services Amid Pandemic
ImPRessions - Crenshaw Communications
JUNE 2, 2020
A Third of Brand Emails Offer Free or Discounted Services Amid Pandemic. Companies prioritize empathy in COVID-19 communications. Brands in the analysis include Dunkin’, Rothy’s, H&M, Anthropologie, Uber, Williams Sonoma, and Crate and Barrel, among others.
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