Leadership In Crisis: The Crowdstrike PR Response
ImPRessions - Crenshaw Communications
JULY 23, 2024
Both seemed to have internalize another key maxim of the public apology, which is to focus on those harmed. But as Kurtz has seen, a serious crisis can be an opportunity to show how effective leadership can turn a terrible event into an opportunity for growth and trust-building. It’s not about you. Watch this space.
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