Stephen Waddington

MAY 9, 2020

Organisations typically have one of two responses to a crisis: they either go silent or they over communicate. You’ll have observed examples for yourself during the COVID-19 crisis. The crisis has led to a massive shift to digital communications as organisations pile into email, social and web. Image credit: The Bigger Picture.

Brand 157

Brand Branding Travel Crisis 157

Agility PR Solutions

APRIL 25, 2021

Retailers, consumer goods, and travel companies are shifting from reacting to the COVID crisis to reinventing products and services—illustrating how the pandemic has accelerated demand for innovation, according to new research from professional services firm Accenture.

Consumer 85

Consumer Industry Travel Retail 85

Cision

JANUARY 21, 2016

Social media can quickly turn local events into breaking national news which means every season is crisis season. They turned to their crisis communication plan and Cision Global Insights At the recent “ Prepare for Crises Lurking Beneath Your Brand ,” Scott Peacock and Cision’s K.C. Here, Scott and K.C.

Crisis 120

Crisis Tourism Hotels Crisis Communications 120

Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” So we may be in “crisis” far more often than we are in crisis.

Crisis 120

Crisis Crisis Communications Journalism YouTube 120

PRSay

JUNE 15, 2020

History and research have shown that this community is one of the first to resume travel and shopping after periods of uncertainty. Advertising in local LGBTQ publications are relatively inexpensive and a great way to support the community. You may get more bang for your buck donating to local organizations.

Consumer 109

Consumer Travel Local Community 109

PRSay

JULY 18, 2022

Can you describe an example where local practice and need for nuance might trump how things are done globally? How much flexibility do you give local teams? Local teams get all the flexibility they need because they are close to the business. How much content is your team producing and adapting for local markets?

Local 95

Local Internal International Crisis 95

PRSay

MAY 26, 2020

They’ve been coordinating communications regarding wide-ranging topics including surge planning, medical teams who were deployed to New York City to assist in hospitals, and the ever-changing updates from local and national government leaders. Honoring health care workers.

Communications 191

Communications Crisis System Healthcare 191

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Stephen Waddington

APRIL 14, 2020

The COVID-19 crisis has hastened the structural changes already underway in newsprint media. Newspaper circulation during the COVID-19 crisis has been hit by as much as a third by newsagents closing and a reduction in footfall on the high street, across travel hubs and in supermarkets. Photo by almir1968/iStock / Getty Images.

Print 102

Print Newspapers Crisis Local 102

PRSay

MARCH 6, 2020

You need to be at the front of a possible crisis and not rushing to catch up should the situation get worse, said Stansell, the chief communications officer for Children’s of Alabama , the pediatric health system in Birmingham. It’s important to help them feel less anxious and more informed.

Communications 212

Communications Employee Crisis Policies 212

PR in High Definition

AUGUST 27, 2019

In any industry, there’s never a good time for something negative and unwanted to crop up, and certainly not during the height of summer in the travel industry. And of course, the challenge with crisis situations is that seemingly minor incidents need to be handled correctly. However, there can be a right time to say nothing.

Crisis 72

Crisis How To Reputation Newspapers 72

Stephen Waddington

APRIL 23, 2020

The challenge with the COVID-19 crisis is that it requires an international governmental response and there are countless unknowns. The crisis has widened the socio-economic gap in society. Recovery: organisational responses Organisations have responded to the crisis in one of four ways. It’s worked. It’s a fine line to tread.

Government 132

Government Crisis Exercises Retail 132

Stephen Waddington

AUGUST 13, 2022

The typical approach to the so-called Three Peaks Challenge is to complete them all in 24 hours, spending approximately half your time travelling, and half your time climbing. We raised money during the trip to help an inspiring mental health charity called Big Moose in Cardiff scale its crisis service created during the pandemic.

Report 117

Report Travel Crisis Local 117

Cision

DECEMBER 22, 2016

In this interview, Caroline sat down with us to discuss travel and tourism brands and how they must adapt as media rapidly changes. What are some of the biggest PR challenges travel brands and companies face? How has the PR industry changed in relation to travel companies over the years? How can they overcome them?

Tourism 120

Tourism Travel Conference Crisis 120

Landis PR

APRIL 29, 2024

Finland is looking for investments particularly in bio & circular economy, cleantech, health & wellbeing, ICT & digitalization and travel. The festival pays attention to its impact on the local community, residents, and the environment and works determinedly to cut down its harmful effects.

Radio 59

Radio Pinterest Television Government 59

Burrelles Fresh Ideas

APRIL 9, 2024

Reputation management in the digital age In an era where news travels faster than light, managing a brand’s online reputation is crucial. Partnering with local influencers, they showcased their commitment to sustainability and community, driving both online engagement and foot traffic.

Social Media 92

Social Media Marketing Media Storytelling 92

Critical Mention

APRIL 13, 2020

Of course, as with any crisis, there are also plenty of stories about organizations who have mishandled it in one way or another. Earlier in April, a story broke about Dr. Sarosh Ashraf Janjua, a Massachusetts-based cardiologist who travels once a month to Minnesota to work at local hospitals.

Media 111

Media Analytics Healthcare Crisis 111

Stephen Waddington

JULY 7, 2020

Agencies that have had a measure of luck, combined with good management have weathered the crisis and are in a good position to scale and grow. Exercise, hospitality, high street retail, travel, tourism, and sport have all been dealt a brutal blow. Lean into the recovery with confidence. Good luck.

Agency 92

Agency How To Tourism Retail 92

PR in High Definition

NOVEMBER 29, 2021

Travelling across the globe, all without leaving your living room. It would be remiss to think that the growing popularity of these non-Anglophone cultural phenomena has not, in part, been motivated by a global pandemic which forced us all to slow down, stop travelling, and try new things from the comfort of our own homes.

Film 62

Film Travel Television Local 62

5W PR

DECEMBER 1, 2020

This time used to be reserved for stories around home recipes or holiday travel tips. For public relations professionals, this means that they need to focus on this shift in audiences’ attention and provide stories that aren’t going to center on the pandemic and how the world is navigating the crisis.

Creativity 88

Creativity Pitching Small Business Media 88

Solo PR Pro

JANUARY 17, 2023

I loved that job for 10 years and had been promoted to a division manager position, which required extensive travel. Although being laid off was devastating, it gave me an opportunity to reframe my priorities and stop traveling regularly. In-person, local networking groups are helpful too. So, I had an office set up.

Agency 108

Agency Travel Groups Community 108

Stephen Waddington

MAY 19, 2020

The CIPR, #FuturePRoof, PRCA and Provoke Media have all polled the PR industry throughout the COVID-19 crisis. In the consumer sector, the entertainment, gym, hospitality, sports and travel industries in the UK shutdown on 23 March when a lockdown was applied. Photo by domin_domin/iStock / Getty Images. Sneeze guards top the list.

Crisis 151

Crisis Government Energy Community 151

David PR Group

MARCH 16, 2020

The main one: If VRBO, which is owned by Expedia, doesn’t fully refund travelers impacted by COVID-19, the brand will likely not survive this crisis. Be sure your business and your employees are following the advice of the CDC and your local government – otherwise, you risk brand damage if you appear callous. –John.

Communications 105

Communications Brand Branding Policies 105

Burrelles Fresh Ideas

JANUARY 2, 2024

I recall working on a website project for a local bakery. For instance, when I was optimizing a travel blog, AI tools helped us create personalized content based on the reader’s past interactions, increasing both stay time on the site and conversion rates. Were they looking for baking recipes or the nearest bakery?

SEO 84

SEO Mobile Engineering Ethics 84

PRSay

OCTOBER 28, 2020

What transpired four years ago was the catalyst for her to research and write the book “How to Lose the Information War,” which travels to the front lines of this conflict in Central and Eastern Europe, and interviews the people who have been in this battle much longer than the United States. The role of communicators.

Government 132

Government Conference Education Exercises 132

Wadds Inc.

AUGUST 13, 2022

The typical approach to the so-called Three Peaks Challenge is to complete them all in 24 hours, spending approximately half your time travelling, and half your time climbing. It’s aiming to raise £1m in 2022 to scale its crisis service created during the pandemic. We have experienced a welcome everywhere we travelled.

Report 52

Report Travel Crisis Local 52

Barokas

MARCH 16, 2020

Worldwide, society, business and the things many take for granted (conferences, face-to-face meetings, food service, travel, schooling) have been upended. And while there’s no rule book on how to deal with this crisis, Barokas is committed to helping our clients navigate communications best practices in this challenging and uncertain time.

Communications 88

Communications Case Study Conference Resources 88

The Stalwart Blog

DECEMBER 20, 2017

Organizations without a crisis plan in place will find it difficult to overcome such a matter when it happens. citizens working and traveling abroad with greater disdain. CEOs Will Need To Demonstrate A Human Side. Politics aside, the mainstream dialogue surrounding the new tax bill pits CEOs against the working class.

Company 114

Company Viral Travel Corporate 114

5W PR

JANUARY 21, 2020

I have a huge passion for travel, so exploring London in our free time was an exciting part of the experience for me. It was fun to get in the holiday spirit with locals and visitors alike as we enjoyed seasonal food, drinks, and décor. As a visitor, you’re inspired to visit the local café just as much as the “top 10” attractions.

Travel 88

Travel Groups Real Estate Newspapers 88

Bianchi Biz Blog

OCTOBER 24, 2022

I covered everything from town politics, police, fire, education, town budgets, and local happenings in the community. I also love hiking, reading (Stephen King is my guilty pleasure), traveling with my husband and friends, and playing ball and going for walks with my sweet dog Mia. Finish this sentence: If I am not reporting, I am ….

Meeting 59

Meeting Automotive Transportation Newspapers 59

Cision

AUGUST 9, 2016

In this interview, Brandon shares why brands shouldn’t focus too much on competitors, how to streamline your pitches to journalists and how social media can help your brand in a crisis. For a daily beat reporter, our stories had to have a local tie. What role does social media play in reputation and crisis management today?

Crisis 0

Crisis Reputation Study Social Media 0

Solo PR Pro

OCTOBER 12, 2021

The resources that we have access to are priceless as we have access to templates for contracts, crisis planning, PR plan templates and so much more. I hired a local peer, who attended a client event when I traveled. It is that group of people you can turn to when you need guidance, direction or a gut check.

Community 76

Community Resources Groups Travel 76

Maxim Behar

SEPTEMBER 5, 2021

Speed - this is the speed of decision-making and how fast you can adapt to any crisis, the speed of saying "thank you" and "sorry". In the past, crisis management was very easy. To react quickly, you need to be perfectly prepared and go through often crisis management trainings. Now the leadership is horizontal.

Meeting 98

Meeting Advertising Advertising Agency 98

Cision

JUNE 15, 2017

Through HPRA National and our local chapters in Los Angeles, New York, Miami and Chicago, we bring forth resources and expertise through thought leadership, networking and scholarship programs. This is something PR practitioners know well through crisis communications but truly applies to all areas of public relations.

Automotive 245

Automotive Resources Strategy Consumer 245

PRSay

OCTOBER 1, 2018

It seems like my life here is a perpetual crisis,” said Gediman, a longtime PRSA member. We always attract a lot of local, regional, national and international press. Every time I send out a news release or make an announcement on behalf of the park, it impacts businesses and people’s travel plans. It’s really tricky.

Public Affairs 98

Public Affairs Hotels Publicity Interviews 98

Presspage

MARCH 27, 2018

It was off-site and therefore less susceptible to power outages and other local problems. A sleepover at work The crisis kept communicators at work overnight for several days just to make sure they had access to all platforms. “It’s accessible from home or when you’re traveling,” Sorrow says.

Crisis 74

Crisis Travel Web Local 74

Offleash

APRIL 29, 2020

We may be in the middle of a global crisis, one that’s especially hard because no one knows what lies ahead. Some of us are finding that purpose in giving back, whether it’s delivering groceries to neighbors, volunteering, sending food to healthcare workers on the front lines, sewing masks, or supporting local small businesses.

Healthcare 52

Healthcare Small Business Resources Data 52