PR in High Definition

JUNE 25, 2020

It’s a way for our brains to save a bit of energy and to work more efficiently. That instant ‘warm recall’ of a product/service or a company that puts a smile on someone’s face, and creates loyal, returning or new customers is surely the holy grail of reputation. Will you pull through with a great reputation? It is earned.

Reputation 75

Reputation Employee Leadership Product Launch 75

Melissa Agnes

MAY 20, 2015

and I have to say that I’m pretty astonished at their lack of crisis communications since the oil spill occurred. Communication is key for successful crisis management. We’re in the 21st century and 21st century stakeholders demand regular communications throughout a crisis. Broken trust. Share price drop.

Crisis 154

Crisis Crisis Communications Crisis Management Twitter 154

Reputation Us

MARCH 4, 2019

Listening (not talking) to staff, recruits, customers and public leads businesses to problem identification and problem solving—while enhancing reputation. Listening is a full-contact sport that requires a great deal of energy—you have to hear, see, comprehend and focus. LISTENING REVEALS YOUR REPUTAION.

Reputation 60

Reputation Employee Case Study Survey 60

Melissa Agnes

JANUARY 5, 2015

In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note? 3 absolute must-do’s to help make your 2015 crisis-free. But let’s not be fooled.

Crisis 133

Crisis Crisis Management Exercises Customer Service 133

Reputation Antistress by Sergii Bidenko

FEBRUARY 23, 2024

He continues a series of conversations with professionals from various fields of activity about the causes, essence, and consequences of crises - business, reputation, cancel culture, war, etc. When a crisis tries to "eat" a person, they look for something to eat. So, my first question is: how does stress affect eating behaviour?

Energy 52

Energy System Exercises Examples 52

Melissa Agnes

JANUARY 5, 2015

In fact, as we saw with the Sony crisis in December, these risks and threats are only bound to grow – as are today’s crisis management challenges. So why not lead into 2015 on a crisis-intelligent note? 3 absolute must-do’s to help make your 2015 crisis-free. But let’s not be fooled.

Crisis 100

Crisis Exercises Customer Service Training 100

Melissa Agnes

JUNE 4, 2014

This, ladies and gentlemen, is a great example of the power of social media in emergency and crisis situations. So what can hospitals do to protect their patients and their own reputation from this and similar crises? What types of incidents put your patients in harms way and threaten your reputation? Are they trained?

Social Media 223

Social Media Healthcare Case Study Crisis Communications 223

PR in High Definition

JUNE 25, 2020

It’s a way for our brains to save a bit of energy and to work more efficiently. That instant ‘warm recall’ of a product/service or a company that puts a smile on someone’s face, and creates loyal, returning or new customers is surely the holy grail of reputation. Will you pull through with a great reputation? It is earned.

Reputation 48

Reputation Employee Leadership Product Launch 48

Stephen Waddington

APRIL 6, 2022

Societal discord has become a significant risk factor for business, posing a threat to corporate reputation, employee recruitment, and organisational morale. The energy crisis in the UK has shown the failure of government and oil and gas companies to address societal issues such as the climate crisis and fuel living.

Publicity 105

Publicity Corporate Employee Energy 105

David PR Group

SEPTEMBER 14, 2017

For the sake of my sweltering home, the body odor of my neighbors and the reputation of FPL, I hope they are true to their word. Back then, pre-iPhone and many ingenious apps, customers of companies like NextEra Energy were literally and figuratively in the dark about power restoration. Sadly, it’s no different today. –John.

Reputation 0

Reputation Energy Technology Crisis 0

ImPRessions - Crenshaw Communications

JUNE 12, 2018

But his reputation was mixed; despite his innovative practice of transparency, Lee, like Herb Schmertz 60 years later, was hailed as an innovator but also criticized for working with the “robber baron” corporations of the time.

Corporate 178

Corporate Mobile Energy Public Affairs 178

Reputation Specialist Michael Toebe

JUNE 21, 2021

Sometimes within a crisis of reputation, we believe that if we can just focus on doing more high-quality work we can traverse the difficult landscape of our troubles and come out on the other side, so to speak, safely. Smiley seems puzzled to this day by the allegations and attack on his name and reputation. “I (Tavis Smiley).

Publicity 59

Publicity Reputation Energy Crisis 59

Cision

APRIL 13, 2016

says it’s more important to add value with your crisis communication than to try and spin the issue. In this interview, he shares the steps your brand should take when a crisis arises, how to use social media in your crisis communication plan and why you need to avoid cliché statements when dealing with crises.

Crisis Communications 120

Crisis Communications Crisis Social Media Reputation 120

Wadds Inc.

APRIL 26, 2023

The consumer slowdown started early in 2022, impacted by the cost of living crisis, energy costs and Brexit. DE&I, ESG, and misinformation as it relates to reputation and trust, remain at the forefront of the corporate agenda. Recruitment has stalled in all but replacement and investment roles.

Agency 98

Agency Publicity Marketing Banking 98

Scott Public Relations

JULY 13, 2023

Los Angeles / July, 2023: The impact of the dramatic events of 2022 – Russia’s attack on Ukraine and the ensuing energy crisis and global economic uncertainty – continues to reverberate worldwide. In the current volatile operating environment, organizations are in high need of support in building sustainable reputation and trust.

Ethics 52

Ethics Survey Insurance Insurance 52

Shift Communications

JUNE 4, 2015

Or rather, don’t hire a PR firm based solely on a great reputation. They may have even been through an online crisis or two. Conversely, early and mid-level professionals bring energy, passion and new perspective. How do they track for coverage, competitor moves and potential crisis situations? Joel Richman (@xylem).

Reputation 60

Reputation Groups Exercises Energy 60

Stuart Bruce

JULY 15, 2014

For example, last autumn, an initiative by British Gas, which is owned by FTSE 100 group Centrica, to use its Twitter account to promote customer service was greeted by hundreds of tweets pouring scorn on the company’s decision to raise energy prices ahead of winter.”.

Social Media 132

Social Media Public Affairs Media Crisis Communications 132

Reputation Specialist Michael Toebe

JUNE 25, 2021

Our name and reputation can get punched and badly hurt. I have taken one paragraph from it, which I am sharing now, before discussing it and how it can be applied to reputation adversity. (Johnny Nguyen, ExpertBoxing.com). Yet we can also learn to take steps in those dangerous moments to minimize the probability of far greater harm.

Reputation 52

Reputation Energy Crisis Writing 52

Stephen Waddington

MAY 4, 2021

The crisis has accelerated many of the changes already underway in media, public engagement, and organisational communication, such as the role of communication as a strategic management function and a more human approach to communication by CEOs and management teams.

Publicity 197

Publicity Government Corporate Financial 197

PR in High Definition

SEPTEMBER 30, 2022

Brexit, Covid-19, the outbreak of war in Ukraine and now the spiralling cost of living and energy prices have all created shockwaves to global economies. The manner in which layoffs are carried out can truly make or break a company’s reputation, as demonstrated by Sna pChat’s CEO saying layoffs were a way to weed out the company’s ‘haters’.

Communications 62

Communications Internal International Energy 62

Deirdre Breakenridge

JUNE 22, 2015

Get ready to combat PR stress with five simple tips: Stop and Breathe, Often : When your company’s reputation is challenged, your event is not well-attended, or the big boss is upset about the campaign numbers, take a moment to breathe. However, you can change or manage how you handle the stressful circumstances. In the end ….

Energy 150

Energy Crisis Reputation Creativity 150

Deirdre Breakenridge

JUNE 22, 2015

Get ready to combat PR stress with five simple tips: Stop and Breathe, Often : When your company’s reputation is challenged, your event is not well-attended, or the big boss is upset about the campaign numbers, take a moment to breathe. However, you can change or manage how you handle the stressful circumstances. In the end ….

Energy 150

Energy Crisis Reputation Creativity 150

ImPRessions - Crenshaw Communications

MAY 4, 2015

We place enormous energy into identifying, shaping, and pitching the story so that someone else will want to tell it – usually a journalist. This is every business that has weathered a reputation crisis, economic downturn or other near-death experience. Which leads us to… Rebirth.

Storytelling 120

Storytelling Insurance Insurance Film 120

Konnect Agency

MARCH 19, 2020

This will help you to maintain your reputation with colleagues and clients by ensuring that you are equally reliable and communicative in the office and while working from home. This will help you refocus and will provide you with the additional energy to get through the remainder of the day. Take a walk or sit in your backyard.

Video 92

Video Energy Policies Meeting 92

Mark My Words

JULY 31, 2015

See Patrick Kidd’s skewering of a recent press release that exploits various Cecil metaphors to sell a story about renewable energy. While we don’t know if he has recruited any other crisis managers you can be sure that the cost to his reputation will be greater than the $50,000 he paid for a shot at Cecil. Like Cecil”.).

Crisis Management 60

Crisis Management Energy Sports Reputation 60

ImPRessions - Crenshaw Communications

SEPTEMBER 20, 2017

Public relations people like to talk about anticipating or “getting in front of” a crisis; in fact, for a taste of a real-life crisis simulation, check out this stress-inducing story by The New York Times ‘ Sapna Maheshwari. And what can we learn from how Equifax handled the crisis? How did it escalate?

Crisis 149

Crisis Crisis Management Reputation Financial 149

Waxing UnLyrical

SEPTEMBER 28, 2010

Waxing UnLyrical personal, possibly poetic, musings on public relations, media, communication, and everything in between About Shonali Powwowing With Pepco on Social Media September 28th, 2010 Tweet I haven’t been the biggest fan of my local energy company, Pepco, recently. That, I understand. This, I liked.

Social Media 61

Social Media Media Crisis Energy 61

PR Matters

APRIL 21, 2016

The purpose of PR is genuinely unique , because it’s the only profession solely concerned with the protection and growth of an organization’s and/or individual’s reputation through credible communication [ Tweet Quote ]. The practice of PR is reputation management [ Tweet Quote ]. A crisis is, by default, a reputation issue.

Reputation 165

Reputation Public Affairs Advertising Advertising 165

PR Matters

APRIL 21, 2016

The purpose of PR is genuinely unique , because it’s the only profession solely concerned with the protection and growth of an organization’s and/or individual’s reputation through credible communication [ Tweet Quote ]. The practice of PR is reputation management [ Tweet Quote ]. A crisis is, by default, a reputation issue.

Reputation 100

Reputation Public Affairs Advertising Advertising 100

Melissa Agnes

MAY 14, 2015

Standing on the reputable TEDx stage, people expect a certain caliber of message to be shared with them. This is also a book that I recommend to crisis leaders – as well as leaders of every kind. I had such a blast speaking with the audience, sharing with them the secret to successful crisis management in this 21st century.

How To 185

How To Crisis Management Crisis Exercises 185

Stephen Waddington

JULY 7, 2020

Agencies that have had a measure of luck, combined with good management have weathered the crisis and are in a good position to scale and grow. Organisations that went into COVID-19 focused on profit have taken the biggest financial and reputational hit. How should agency owners and managers respond? There is no magic.

Agency 92

Agency How To Tourism Retail 92

Presspage

MARCH 5, 2020

With complete autonomy over your newsroom, you’re able to respond quickly to breaking news at the company, which could prove crucial during major announcements or times of crisis. By allowing you to create, implement and monitor your campaigns in one platform, you can save time and energy and focus it all on winning earned media.

Brand 88

Brand Branding SEO How To 88

NewsWhip

JUNE 23, 2021

In this session, we will hear from the Chief Innovation Officer at Kivvit, Zach Silber, who built an award-winning insights team advising clients spanning the energy, utilities, natural resources, and transportation sectors. ?Zach This is an energy intensive technology. Zach: Yeah. It’s an idea. What’s the health impact?

Data 78

Data Media Analytics Energy 78

Stern + Associates

JANUARY 6, 2022

An inspiring and uplifting storyteller who has mastered the art of competitive strategy, he devotes much of his time and energy off the court to turning athletes into future leaders with a philosophy of “ Teach. As Harvard’s all-time winningest basketball coach , Tommy Amaker is an expert at driving performance outcomes.

Leadership 62

Leadership Policies Engineering Technology 62

Maxim Behar

MARCH 6, 2022

Speed of taking decisions, speed of answering emails, speed of providing concept, speed of realizing changes, speed of communicating with clients, speed of reacting in the crisis management, all are very important. With crisis management, I remember the scenario we had several years ago. So, the crux is that we had 10 hours.

B2B 52

B2B Communications Media Newspapers 52

ZudePR

MAY 31, 2015

That means my best crisis comms advice and experience can’t be fully disclosed as some of it has helped clients avoid a crisis and therefore talking too much about it risks actually bringing it out into greater prominence!” Mindfulness regarding time and energy. ” #7: Mike Carhart-Harris (Dorchester, UK). “How?

Communications 81

Communications How To Blogging Content Marketing 81

Ethical Voices

MARCH 6, 2023

Joining me on this week’s episode is Niel Golightly , a partner at FGS Global , where he brings clients more than 25 years of experience leading corporate reputation, crisis and sustainability strategies in Fortune 100 companies. Let’s take the energy industry just as one example.

Ethics 61

Ethics Company System Corporate 61