Ethical Voices

OCTOBER 16, 2023

She discusses a number of important ethics issues, including: Why corporations need to be careful they aren’t the ones spreading misinformation Ethics of data analysis Why PR pros need to change their definition of media Tell us more about your career and yourself? That was my first exposure into the communications world.

Ethics 80

Ethics Data Crisis Apparel 80

Doctor Spin

FEBRUARY 22, 2024

Improve internal communications. Learn more: Lobbying Internal Communications (IC) “Strengthening internal communication through various methods, including face-to-face communication, can improve employee engagement and build trust between management and employees.” Keep stakeholders well-informed.

Publicity 52

Publicity Public Affairs Journalism Corporate 52

Melissa Agnes

MAY 2, 2016

Some elements you may want to incorporate into this section include: Definition of a crisis – whether in the broader sense of the term or by narrowing in and defining certain specific crisis scenarios. The crisis management levels that all incidents should be categorized into. Internal escalation protocol(s).

Crisis Management 100

Crisis Management Crisis Crisis Communications System 100

Newsfile

FEBRUARY 28, 2024

What are the Basics of Crisis Communication Planning? Crisis communication planning involves preparing for unexpected events that could harm an organization’s reputation. Effective crisis communication ensures transparency, empathy, and timely responses. Extended PR Definitions for Professionals 29.

Viral 52

Viral Crisis Communications SEO Reputation 52

Prohibition

DECEMBER 22, 2021

Burger King sent out a tweet, on International Women’s Day 2021, that read: “Women belong in the kitchen.” Facebook has been studying the impact of Instagram on its users since 2019 and the internal study was leaked to the newspaper. The NHS COVID app definitely deserves a mention this year. 11 Steps For Crisis Management.

Crisis 146

Crisis Crisis Management Instagram Social Media 146

Presspage

MAY 6, 2017

In the last session we came together and discussed the issues that came up that needed to be solved, so we could address those in advance of an actual campus emergency” In addition to simulation exercises across the crisis response team, the PR team also formalized their own internal processes in preparation for crises.

Crisis 92

Crisis Crisis Management Crisis Communications Training 92

Stuart Bruce

NOVEMBER 10, 2017

Launched on International Women’s Day in March 2017 it was meant to symbolise the power of women in leadership. The Chartered Institute of Public Relations’s definition of public relations is: Public relations is about reputation: the result of what you do, what you say and what others say about you.

Case Study 99

Case Study Crisis Communications Corporate Leadership 99

Presspage

MARCH 31, 2023

Definitely different from what you would expect from a quality airport. It sounds contractionary, having fun during a crisis. Cliches still happen Realizing that whatever you do and how prepared you are, all crisis communication cliches still happen. Travellers were even forced to queue outdoors at peak moments.

Crisis 78

Crisis Travel Software Data 78

Doctor Spin

FEBRUARY 14, 2024

Tools and Tactics Public Relations: PR uses tools such as press releases , events, community involvement, web- and social media publishing, and interactions with the news media to earn public attention and goodwill. It also involves crisis communication to mitigate damage to the company’s reputation.

Publicity 52

Publicity Marketing eBook Public Affairs 52

Doctor Spin

JUNE 29, 2022

Without getting too hung up on establishing an exact definition of PR , the value of PR can be seen as the total value of all the relationships mentioned above. So, does PR work for the ROI definition? Or another way to put it: No investments in marketing = the return of marketing is zero. ROI = net income / cost of investment.

Public Affairs 52

Public Affairs Crisis Banking Crisis Communications 52

PRSay

SEPTEMBER 22, 2016

Focusing on internal communications allows me to help my organization and clients build their brands. Employee communications practitioners, by their very definition, have a focused audience. Ethical dilemmas are rarely straightforward, especially in internal communications. Who’s affected by this dilemma.

Ethics 60

Ethics Tourism Real Estate Privacy 60

Communications Conversations

AUGUST 21, 2018

We’re also a fairly small team (about 12 on the external communications side), so we have exposure to a lot of different experiences – including crises. There is definitely a lot of benefits to working on a team outside of your job – it’s an easy way to learn how to work with different work and communication styles.

Sports 113

Sports Retail Local Report 113

PR in High Definition

JANUARY 30, 2024

If a crisis hits, no time need be wasted making introductions to the company. Avoid knee-jerk internal comms – If you’ve already been working with a PR team to bolster your internal communications, then rapport and trust will already be established among your employees.

Handbook 62

Handbook Crisis Company Reputation 62

Barokas

NOVEMBER 28, 2017

So, let’s take a look at the top PR fails this year and what their internal PR tactic was for handling the situation – I think we all know where this is going to start…. At Barokas PR, we work with our clients to ensure that a crisis communications plan is in place before any kind of threat is expected.

Crisis 76

Crisis Crisis Communications Corporate Employee 76

PR in High Definition

SEPTEMBER 30, 2022

At a time where the pinch is being felt by businesses and consumers alike, communications – both internal and external – must be approached delicately. Of course, communicating with customers or external stakeholders is only one side of the coin. Internal communications during an economic downturn are also crucial.

Communications 62

Communications Internal International Energy 62

5W PR

AUGUST 29, 2018

So, while we may be willing to give these brands some latitude, we definitely don’t want to repeat their mistakes. The accident despoiled Gulf beaches from Florida to Texas and created a massive – and expensive – PR crisis for the international oil company. Equifax Waits Too Long. BP Learns the Past Doesn’t Always Die.

Crisis 88

Crisis Data Consumer Agency 88

Sword and the Script

JANUARY 21, 2017

The second problem is that the things marketing wants to definitively measure tend to be asymmetric and intangible. She uses a series of case studies to illustrate the impact of monitoring and metric can have in shaping a crisis communications response: “Remember the Rutgers University debacle in 2013?

Social Media 60

Social Media Crisis Marketing Media 60

Stuart Bruce

JANUARY 7, 2016

Just 66% of small and mid-cap quoted companies say they have formal corporate reputation risk and crisis communications management plans in place and 25% of those that do have plans don’t even review their plans at least every year. Advisers to the sector believe that companies are overstating even these poor findings.

Reputation 60

Reputation Company Corporate Crisis Communications 60

Mindful Marketing

FEBRUARY 15, 2017

And it is, but it definitely comes at a cost. That being said, be sure you have someone internally who is able to manage the consultant, or that the consultant is very ingrained in your business – almost treating them as an employee of the company. Crisis communications? But where does PR land in this mix?

Agency 50

Agency Crisis Communications Measurement Analytics 50

Ethical Voices

OCTOBER 24, 2022

Walcher Communications , a public relations and marketing firm based out of San Diego with a diverse mix of local, regional, and national clients. She has spent her career in PR agencies with a penchant for crisis communications. How to handle PR with asylum seekers. It takes a while, it’s a complete case-by-case basis.

Ethics 50

Ethics Interviews Advertising Advertising 50

Stuart Bruce

JUNE 24, 2016

Establish an internal management working group supported by the appropriate professional advisers as required. This isn’t meant to be a definitive list as the impact on different companies and organisations and sectors will be very different. Fear creates an immediate risk bringing uncertainty and instability.

Public Affairs 94

Public Affairs Corporate Publicity Communications 94

Prohibition

DECEMBER 22, 2021

Burger King sent out a tweet, on International Women’s Day 2021, that read: “Women belong in the kitchen.” Facebook has been studying the impact of Instagram on its users since 2019 and the internal study was leaked to the newspaper. The NHS COVID app definitely deserves a mention this year. pic.twitter.com/p31jK5wIYK.

Crisis 62

Crisis Instagram Social Media Facebook 62

Maxim Behar

DECEMBER 20, 2022

We know each other for almost 15 years now, have done numerous projects together within the International PR Organization ICCO, have met several times in Austria and in Bulgaria. You are one of the strongest persons that we have in the international PR business. Key Account Manager, SPI International. Milen Tzanov. Pinar Alkan.

Energy 52

Energy Groups Internal International 52

Cision

SEPTEMBER 10, 2015

Before we dive in, here are some quick definitions: Emerged trends are trends that are already present and becoming more widespread and important. Prepared for a brand crisis? Click here for your free crisis communication tip sheet! Current planning and operations should include these. Emerged Trends.

Trends 120

Trends Mobile Web System 120

Karen Freberg

JUNE 11, 2018

This can be done for both positive campaigns, but can also be used in crisis communications. That is, the International House of Pancakes, or IHOP. For a temporary action for a campaign, this is definitely a serious investment for the brand, but shows they are willing to take the conversation offline.

Social Media 42

Social Media Case Study Media Creativity 42

PR in High Definition

JANUARY 17, 2017

Freakonomics aired an episode ‘Failure is your friend’ that covered the concept of “go fever”, the phenomena of how when a boss gets “go fever” it can be tough to focus on potential failures thanks to internal politics, momentum, and personal egos. These crisis communications statements need to also appease your investors, if relevant.

Crisis 48

Crisis Crisis Communications Internal International 48

PR Conversations

OCTOBER 27, 2023

I thought the new media offered tremendous potential for environmental scanning, issues management, rumor control, and crisis communication. I continue to believe the cyber media have great potential for research and listening, but I also see great potential for dialog, or two-way symmetrical communication. MacManus, & D.

Reputation 52

Reputation Social Media Internal International 52

PR in High Definition

JANUARY 31, 2023

Consistency is Queen, as proved by the Red Roses breaking the world record for most consecutive wins in International Rugby Union. Consistency helps a message stick, so companies need to be prepared to repeat messaging – and have the actions to match what they say – to really build an effective reputation.

Reputation 62

Reputation Company Sports Transportation 62

Karen Freberg

NOVEMBER 28, 2017

I have been using Meltwater in my PR and Crisis Communication class ( #FrebergPR ) this semester, and it has been one of the best decisions. The community in which Carol Ann Vance (Director of University Relations for Meltwater) and her team has created with #MeltwaterEDU has been vibrant and extremely rewarding.

Data 42

Data Media Case Study Social Media 42

PR in High Definition

JULY 22, 2019

Then, of course, there’s the crisis communications element. In a hypothetical example of a doctored video depicting racist abuse by a customer service representative in a big brand’s shop, it will be the responsibility of the PR team to communicate that the incident did not occur and is instead a deepfake.

Media 74

Media Viral Video Newspapers 74

PR in High Definition

FEBRUARY 23, 2021

The drama with KPMG stemmed from an internal discussion at a town hall, Uber’s issues arose from a leaked conversation with an employee and countless figureheads have been cancelled on social media for speaking out of turn. Remember, it’s not just the media we have to be prepared for.

Crisis 71

Crisis Communications Reputation Training 71

PR in High Definition

MAY 28, 2019

What is concerning when reading these reports is that these major international firms still seem to believe some things can be hidden behind closed doors. It could be that there are some issues internally that are still being ironed out. But they can’t: the truth will come out and a lot is still being learnt after the #metoo movement.

Reputation 48

Reputation Employee Google Internal 48

Onclusive

NOVEMBER 29, 2017

If you’re in search of PR and content marketing conferences to attend in 2018, AirPR has pulled together a definitive list of the best and the brightest. International Association of Business Communicators (IABC) World Conference. Public Relations Society of America (PRSA) International Conference. Dates: May 2-4, 2018.

Conference 210

Conference Content Marketing Marketing Education 210

Doctor Spin

MARCH 19, 2023

How To Define Public Relations Someone once tried to count the number of actual definitions of public relations, but they allegedly gave up after finding over 2,000+ different versions. Amongst so many definitions of public relations, here’s the definition that I find to be most useful. And coffee.

Measurement 52

Measurement Communications Wikipedia Social Media 52

Solo PR Pro

OCTOBER 18, 2022

Here's how the Public Relations Society of America defines public relations : “Public relations is a strategic communication process that builds mutually beneficial relationships between organizations and their publics.”. Strategic communications is part and parcel of public relations. The bottom line?

Media Relations 97

Media Relations Media Social Media Internal 97

PR Matters

APRIL 21, 2016

Because of this, PR is best placed to be in charge of crisis communications and its management , including policies and protocols [ Tweet Quote ]. Guiding HR and Internal Comms on steps and actions for company-wide communications activities. Advising management.

Reputation 165

Reputation Public Affairs Advertising Advertising 165

PR Matters

APRIL 21, 2016

Because of this, PR is best placed to be in charge of crisis communications and its management , including policies and protocols [ Tweet Quote ]. Guiding HR and Internal Comms on steps and actions for company-wide communications activities. Advising management.

Reputation 100

Reputation Public Affairs Advertising Advertising 100