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Report: Amid Growing Mistrust of Governments and Media, Business Must Provide Credible Information

PRSay

The PR firm’s annual survey, which tracks public sentiment about business, government, nongovernmental organizations and media, says ordinary citizens feel misled and don’t trust the leaders of those institutions “to do what is right.”. Trust scores have dropped for government leaders, CEOs, journalists and even religious leaders.

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Why monitoring external factors is key to corporate reputation

Onclusive

Corporate reputation has surpassed profitability in its importance to business success—today’s customers, employees, investors, and other stakeholders have many choices, and they are leaning toward companies with a stellar public image. In the age of social media, managing corporate reputation is a complex undertaking.

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Corporate Reputation Never More Important, Nor More Fragile, Report Finds

PRSay

But even as reputation becomes more important for organizations, in the social media era, it has also never been more fragile, the report says. Factors that influence corporate reputation are more complex and varied today than even five years ago.

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Traditional and Social Media Are Sowing Disinformation and Division, Report Says

PRSay

On social media, “Extreme points of view are amplified,” and “False news spreads faster and farther than true news,” the report says. To reduce information disorder, the report advocates rules be instituted that “govern the decisions and behavior of information platforms and propagators.” Local media investment.

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Trust: Business Tops Media and Government in Ethics and Competence, Finds Survey

Sword and the Script

The annual Edelman Trust Barometer found business is trusted more than government, media and NGOs; this presents an opportunity to build trust through content. Businesses are increasingly viewed as more ethical and competent than government, media and non-governmental organizations (NGOs). Media distrust grows.

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What Corporate PR Can Learn From Political Communications

PRSay

Whitehouse, founder and managing partner of Copperfield Advisory , a New York-based boutique consulting firm for brand reputation, was a guest speaker for PRSA Storytellers on May 11, “Lessons From Political Communications for Corporate Comms Professionals.”. government. People generally don’t want to talk about politics now.

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The Importance of Social Media in Crisis Management

Prohibition

Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?