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The 22 Responsibilities of PR and What They Entail

Onclusive

Social Media & Community Management With increasing frequency, social media and community management has become the direct responsibility of the communications and PR team. That’s because social media is one thing most people check to understand your brand, and has also become a front-line of customer service.

Training 195
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The 21 Responsibilities of PR and What They Entail

Onclusive

Social Media & Community Management. With increasing frequency, social media and community management has become the direct responsibility of the communications and PR team. That’s because social media is one thing most people check to understand your brand, and has also become a front-line of customer service.

Training 370
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The 20 Responsibilities of PR and What They Entail

Onclusive

Social Media & Community Management. Depending on where you work, social media and community management can live on PR/communications teams or creative/marketing teams. Data Journalism. Some PR pros manage this in house, while others leverage the expertise of specialized influencer marketing agencies.

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Who Were The PR Winners And Losers of 2017?

ImPRessions - Crenshaw Communications

After the election, most mainstream news organizations got busy reminding us why they’re needed with a renewed commitment to quality journalism. Best of all, journalism organizations like ProPublica and The Center For Public Integrity are enjoying unprecedented support. The stock price bounced back in short order.

Airlines 180
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How To Create a Simple Facebook Messenger Bot

Cision

Recently, Facebook started allowing its Messenger chatbots to take payments – making the interaction between chatbot not only a customer service feature but an e-commerce feature. The advantage of FlowXO is that it is very user-friendly and has an active community of users that ask and answer questions and share best practices.

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F8 Update: Two Upcoming Facebook Changes PR Pros Should Care About

Rock the Status Quo

” “People will be able to have personal conversations with companies – specifically, customer service representatives – and be able to make requests, ask questions and get quick responses in an ongoing thread.” It could help customers by saving them a few mouse clicks. ” Okay. Triple hmmmmm.

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40+ Blogs Marketers Should Be Following

PR 20/20

Search Engine Journal ( @SEJournal ): Covers SEO and search engines, plus content marketing, social media, paid search and entrepreneurial advice. The VP of marketing technology authors the blog at Shift Communications ( @SHIFTComm ), Christopher Penn. GrowthHackers ( @GrowthHackers ): A community forum for marketers to engage.