Melissa Agnes

AUGUST 25, 2014

As you probably know, I’ve been having an interesting debate with a fellow crisis professional on whether or not to shut social media down in a crisis. Now, let me begin by saying that the Ebola crisis is greater than this one Facebook page, as is Emory University Hospital’s efforts and response to the backlash.

Crisis Communications 243

Crisis Communications Facebook Crisis Communications 243

PR Conversations

NOVEMBER 22, 2023

Do you have a view of why so many PR practitioners focus on craft skills and are reluctant to educate themselves despite many decades of body of knowledge creation? Are practitioners themselves to blame for this, or does the blame lie more with the research and education establishments? Opportunity or opportunism?

Education 52

Education Reputation Leadership Technology 52

Stephen Waddington

MARCH 29, 2020

I’m muddling through the COVID-19 crisis, just like you, but I am starting to think about what might come next. Is it possible to have a good crisis? Work has gone virtual and in our personal lives people have sought to connect by building virtual communities. The BBC and NHS have both stepped up to the crisis.

Crisis 167

Crisis Government Privacy Sports 167

Deirdre Breakenridge

OCTOBER 20, 2015

After all, I am an educator, right? I have been teaching communication/public relations courses for a decade, if you include the earlier years when I was a Teaching Assistant at Syracuse University and the University of Maryland. Compared to many other seasoned educators, I still have a lot to learn and reflect upon.

Education 150

Education Training Course Social Media 150

5W PR

MARCH 28, 2024

Crisis communication The financial landscape is constantly changing, and unexpected events or crises are par for the course. A solid financial PR strategy includes a crisis communication blueprint that lays out clear communication lines and ensures swift, honest, and steady messaging during tough times.

Company 78

Company Publicity Financial Crisis Communications 78

Prohibition

JANUARY 17, 2022

Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?

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Crisis Management Social Media Crisis Media 118

Melissa Agnes

JUNE 19, 2014

Since the podcast on “ doing crisis communications right “, with Captain Chris Hsiung and Shino Tanaka, aired last week, I’ve received some really great follow up questions from listeners. Your follow up questions answered: Doing crisis communications right.

Crisis Communications 197

Crisis Communications Crisis Communications Community 197

ImPRessions - Crenshaw Communications

JUNE 3, 2020

With protests happening across the country, we need to make our position clear, as individuals, as a citizen of the New York City business community, and a member of the PR industry. The NAACP Legal Defense and Educational Fund. The past week has been painful, disturbing, and enlightening. It’s time to speak up. Campaign Zero.

Communications 253

Communications Construction Community Groups 253

Wadds Inc.

APRIL 29, 2024

To navigate this developing environment, communication leaders must develop strategies to cut through the noise, build AI literacy within their teams, adapt to a changing workforce, combat misinformation, and harness the potential of physiological and behavioural data while remaining mindful of the ethical implications.

Corporate 105

Corporate Trends Communications Ethics 105

Cision

JANUARY 19, 2016

Brown discussed how Cision Global Insights helped mitigate the crisis faster by tracking audience in real time, provided qualitative and quantitative data for better decision-making and preserved the state’s tourism during the busiest season of the year. Could your brand manage a crisis in today’s social world?

Crisis 120

Crisis Tourism Local Crisis Management 120

Karen Freberg

MARCH 15, 2020

Dear Public Relations and Social Media Academic Community, It’s time to step up to the plate. The higher education world has been flipped over night in light of what is happening to our field related to the coronavirus. In a time of crisis, actions speak louder than words. I am surprised by some – but not others.

Crisis 77

Crisis Education Resources Community 77

Agility PR Solutions

AUGUST 22, 2023

From workplace and product safety to crisis response and community safety, maintaining a strong safety culture is paramount. In the fast-paced and interconnected world, organizations across industries face a multitude of safety challenges.

Publicity 78

Publicity Education Crisis Community 78

ImPRessions - Crenshaw Communications

AUGUST 4, 2022

Duolingo, the language-education app, recently learned this the hard way. I’ll flesh out strategies in my next post, but the steps toward cancel club redemption are similar to any reputation crisis playbook – but on steroids. The reaction was swift and harsh. Be careful with humor. Y’all think amber watches tiktok?”

Construction 385

Construction Crisis Reputation Social Media 385

Business Wire

OCTOBER 9, 2020

Operating with agility and an entrepreneurial approach, many smaller companies can pivot and profit from a crisis, such as the global coronavirus pandemic, and emerge stronger. However, in many cases, their resiliency and ability to reinvent their playbook often goes unnoticed by the investment community.

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Blogging Strategy Resources Crisis 347

Cision

JANUARY 21, 2016

Social media can quickly turn local events into breaking national news which means every season is crisis season. They turned to their crisis communication plan and Cision Global Insights At the recent “ Prepare for Crises Lurking Beneath Your Brand ,” Scott Peacock and Cision’s K.C. Here, Scott and K.C.

Crisis 120

Crisis Tourism Hotels Crisis Communications 120

Critical Mention

OCTOBER 21, 2018

They have all been in the news for being involved in a crisis in the past couple of years. The lists go on and on when it comes to crisis communications case studies. As I have shared with students and young professionals, if you go into crisis communications, you will always have a case to discuss and work to do.

Crisis 80

Crisis Crisis Communications Case Study Social Media 80

Melissa Agnes

SEPTEMBER 28, 2014

Welcome to episode #017 of The Crisis Intelligence Podcast, with Melissa Agnes and Thanh Nguyen. My favorite people are those self-educators who soak in knowledge and learn from anything and anyone they can, and that’s one of the things I really like about Thanh Nguyen, Fire Captain with the Garden Grove Fire Department in California.

Social Media 220

Social Media Crisis Communications Media 220

Prohibition

AUGUST 13, 2019

Here’s how social media platforms can be effective for higher education : Increase Student Engagement for your University. Build a dedicated University community. Building a dedicated online community across your University’s social media channels will optimise the use of each channel, making it more popular amongst your audiences.

Education 48

Education Social Media Media Community 48

Karen Freberg

SEPTEMBER 27, 2018

They come from all backgrounds and industries, and this is truly one of the best ways to connect education with practice. Dennis Yu and his team from Blitzmetrics came to speak to my PR and Crisis Class at the University of Louisville this week (otherwise known as #FrebergPR) all about Facebook, personal branding, topic wheels, and ads.

Education 74

Education Video Social Media Facebook 74

Bianchi Biz Blog

APRIL 29, 2024

Talented Workforce : The city boasts a well-educated and skilled workforce, proficient in both English and Chinese, providing a valuable asset for businesses operating in this market. Materials, press releases, and campaigns are often executed in both languages to cater to the diverse local population and the international community.

Marketing 82

Marketing Local Crisis Management Internal 82

PRSay

NOVEMBER 18, 2021

According to the report, leadership from every sector and institution in our society “is our only way out of this crisis. Develop and scale communication tools, networks and platforms that are designed to bridge divides, build empathy and strengthen trust among communities. And yet it is sorely missing.”. A constant churn.

Social Media 189

Social Media Report Media Government 189

Stephen Waddington

APRIL 12, 2020

PR practitioners are communication and media officers; community managers; content creators and writers; creators and makers; marketeers; policy makers; researchers and analysts; and website managers. In 90 seconds explains the role of PR in informing and educating the public during the crisis.

Publicity 130

Publicity Policies Analysis Crisis 130

NewsWhip

MAY 26, 2020

Clyde Group does a fair amount of crisis work. BL: The Clyde Group does a great deal of work in healthcare, education, finance, and technology sectors. Success metrics can be a sensitive topic in times of crisis. I’ve always said that my most impressive crisis projects are the ones you’ve never heard of. ——-.

Groups 78

Groups Crisis Management Crisis Public Affairs 78

PRSay

JUNE 1, 2020

The month of June marks the traditional celebration of LGBTQ Pride in communities across the nation and world. The global coronavirus pandemic has resulted in the cancellation of hundreds of pride celebrations worldwide, a severe setback at a time when fostering community and bringing people together is more important than ever.

Community 209

Community Crisis Energy Internal 209

Victorious PR

JUNE 8, 2023

In this comprehensive blog post, we will explore why crypto projects need PR, the role of blockchain PR agencies, and how strategic PR efforts can elevate a project’s visibility, credibility, and community engagement. To establish trust and credibility, working with a reputable crypto PR agency becomes imperative.

Education 52

Education Community Agency Crisis 52

Karen Freberg

OCTOBER 25, 2017

I do think there are some arguments that would either support, or even disagree, with this statement, but I would say teaching and research are both essential parts of higher education. I have framed it being tied to my other line of research, crisis communications, by stating that higher education is indeed in a crisis situation.

Education 40

Education Social Media Crisis Community 40

Deirdre Breakenridge

OCTOBER 22, 2014

eastern, public relations students, professionals and educators will celebrate Halloween with a Twitter chat focused on the best ways to manage the most terrifying moments faced by those in the PR industry. Crisis PRStudChat Crisis PR Halloween PR Nightmares' Guest Post by #PRStudChat Co-Founder Valerie Merahn Simon.

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Crisis Twitter Community Conference 312

Melissa Agnes

NOVEMBER 30, 2014

Welcome to episode #026 of The Crisis Intelligence Podcast, with Melissa Agnes and Tom Iovino. Public information officers and crisis communicators have critically important responsibilities in difficult times. Check out our Crisis Intelligence Blog. ” – Tom Iovino. Running time: 1:15:11. Get connected!

Crisis Communications 227

Crisis Communications Crisis Government Education 227

Burrelles Fresh Ideas

OCTOBER 17, 2023

It focuses on increasing awareness about cybersecurity risks and providing educational resources to help individuals and organizations better understand and mitigate those risks. This media exposure not only educates the public but also encourages discussions on cybersecurity best practices.

Education 111

Education Employee Measurement Agency 111

ImPRessions - Crenshaw Communications

JUNE 5, 2019

Good will and strong community relations are also in demand as Silicon Valley is blamed for a host of problems, from data privacy threats to income inequality. PR educates customers and prospects. The typical B2B technology customer is an educated buyer who may research his purchase for weeks or months.

Technology 246

Technology Company Banking Education 246

Shift Communications

JULY 28, 2017

s best efforts, the Shark Week crisis issue is really hammer(head )ing his donut business. quickly realizes that in order to take a bite out of the crisis, he has to swallow his pride and take ownership of the issue. His new strategy: own the issue, educate the public and position himself as a leader for shark rights!

Case Study 92

Case Study Crisis Study Strategy 92

Stern + Associates

FEBRUARY 1, 2024

Any organization’s upcoming meeting agenda, professional development, or executive education sessions – during Black History Month and beyond – would be well-rounded with the research-backed insights and perspectives different from those held within many organizations. Bernstein & Co. Desmond Upton Patton, Ph.

Leadership 108

Leadership Ethics Education Technology 108

Stephen Waddington

APRIL 6, 2022

The energy crisis in the UK has shown the failure of government and oil and gas companies to address societal issues such as the climate crisis and fuel living. The Annenberg research team acknowledges this weakness and suggests that the data offers numerous directional insights into the attitudes of the public relations community.

Publicity 105

Publicity Corporate Employee Energy 105

Solo PR Pro

APRIL 11, 2023

Doing so today requires a steady check-in on ethics, a systematic check on inherent biases and a diversity of thinkers to crisis proof messaging. This is not mere hyperbole but a scary truth that is playing out in higher education. Professional communicators can and should be fervent activists for truth, not “a truth” but THE truth.

Ethics 105

Ethics Education Instagram LinkedIn 105

Victorious PR

JUNE 15, 2023

PR becomes paramount during these times to provide clear and transparent communication to stakeholders, including investors, users, and the community. Educating and Engaging the Community Regulatory developments often create confusion and uncertainty among crypto project communities.

Community 52

Community Education Leadership Guidelines 52

Stephen Waddington

APRIL 23, 2020

The challenge with the COVID-19 crisis is that it requires an international governmental response and there are countless unknowns. The crisis has widened the socio-economic gap in society. Recovery: organisational responses Organisations have responded to the crisis in one of four ways. It’s worked.

Government 132

Government Crisis Exercises Retail 132

ImPRessions - Crenshaw Communications

DECEMBER 19, 2023

But the reaction in the gay and trans community was swift and angry, and sales suffered. Walk the walk before you talk: International Women’s Day It was more an embarrassment than a crisis, but in March of 2022, hundreds of companies marked International Women’s Day with promotions or social posts of support.

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Banking Nonprofit Twitter Advertising 212