Infographic: The Perennial Customer Revolution
Sword and the Script
MAY 19, 2015
Every few years there’s a new book that forewarns of a customer revolution. Mass media, the web, social media were all destined to change customer service. The Social Times recently published an infographic by a UK-based software company called SDL. It makes for good chit chat, but beyond that such chatter is more or less idle.
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