Prohibition

JANUARY 24, 2022

Having a crisis communication plan in place ahead of time reduces confusion, ensures an effective communication flow, and improves messaging timeliness during or after a crisis. The basics of good crisis communications are the same for every company. The basics of good crisis communications are the same for every company.

Crisis Communications 62

Crisis Communications Crisis Agency Communications 62

Melissa Agnes

MARCH 1, 2016

Your corporate culture directly impacts your organization’s crisis management. Successful crisis management has a lot to do with an organization’s corporate culture and the mindset it instils in its team members. Embedding the right corporate culture for successful crisis management. Simple next steps to take.

Crisis Management 154

Crisis Management Corporate Crisis Training 154

Melissa Agnes

JUNE 5, 2018

Not to mention that, due to their emotional relatability, they present a high-risk for fast escalation and virality. The crisis ready formula for effective management. Fortunately, there is a 4-step Crisis Ready formula for effectively managing the majority of controversial issues. Crisis Ready. By Melissa Agnes.

How To 150

How To Crisis Crisis Management Viral 150

Prohibition

JANUARY 14, 2022

Are you prepared for a PR crisis? Whether it’s a product recall, staff injury becoming public news or something else entirely, a PR crisis can happen to any business. Businesses of all shapes and sizes can fall victim to a PR crisis at any time. What is a PR Crisis? What is a PR Crisis Plan?

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

Melissa Agnes

NOVEMBER 10, 2014

It doesn’t have to be a stuffy-take-time-out-of-your-work-day-meeting that no one looks forward to!). Don’t think your crisis plan has blind spots? These attacks can and do come from anybody – from angry customers to unlawful competitors – and require legal and crisis communication expertise to manage.

Crisis 100

Crisis How To Crisis Management Exercises 100

NewsWhip

OCTOBER 11, 2023

That’s why technology like real-time media monitoring is so important — it keeps brands ahead of any potential looming crisis inspired by external factors. Their very public refusal to meet worker demands for months was, well, noted by the public, and it could impact the studios’ reputation for years to come.

Reputation 78

Reputation Retail Nonprofit Viral 78

Prohibition

AUGUST 15, 2022

and the general public calling out brands and individuals online, it’s safe to say we’ve seen our fair share of crisis management in play already this year. Here’s our round-up of the top five disasters that have caught our eye: Molly-Mae Hague – a personal PR crisis. I've had male guests say what she said.

Crisis 62

Crisis Viral Government Crisis Communications 62

PRSay

JANUARY 6, 2021

During the pandemic, economic crisis, racial tensions and partisan arguments that have marked 2020, we have started communicating differently. We protect meetings from “Zoom-bombings” and give “elbow bumps.” I know of one organization that tries to end meetings with questions like “How are we doing?”

Communications 198

Communications Viral Fashion Public Affairs 198

Stern + Associates

MARCH 8, 2023

Research shows organizations with cultures that rank high in equity outperform their peers and are better equipped to meet the needs of a changing world. She believes the best way to tackle the climate crisis is by adopting a kaleidoscopic approach that considers multiple perspectives.

Leadership 96

Leadership Groups Viral Crisis 96

Melissa Agnes

MAY 30, 2014

And worse, what if it gets picked up and begins to go viral with negativity about your organization? This hashtag campaign, which is in essence a hashtag brandjack campaign, was launched the same day as the company’s annual shareholders meeting. Case Studies Crisis and Issues Management' A coincidence? Learn more here.

Case Study 232

Case Study Crisis Twitter Viral 232

Prohibition

MARCH 11, 2022

The following video and drawing that went viral sums it up quite well. The total scandal surrounding Boris and his lockdown ‘work meetings’ brought more great opportunities for reactive memes that the whole nation (or so it seemed) jumped on board with. Why it’s important to prepare for a PR crisis. Goodbye, knighthood.

Social Media 71

Social Media B2C Viral Trends 71

MaccaPR

JULY 16, 2014

We thought the time was right to re-visit a post we originally published last March – inspired by a LinkedIn-inspired crisis, but still offering powerful lessons for any marketer determined to leverage LinkedIn as a social channel. Read on, and disregard at your own peril. After that coffee, we won’t be strangers anymore.

LinkedIn 67

LinkedIn Crisis Viral Banking 67

Cision

MAY 11, 2016

Have you ever encountered a major brand crisis? It’s critical to make sure how you handle a crisis doesn’t become the crisis. to viral social media campaigns. . How did you handle it? Have a communications plan in place and identify a team who is ready and able to respond calmly and consistently. .

Television 120

Television Travel Tourism Pitching 120

Mark My Words

OCTOBER 13, 2022

The BBC eagerly signed up as William’s partner for his Earthshot climate crisis challenge. The late monarch herself was no slouch when it came to technology , conducting meetings by Zoom during Covid and later when she was no longer well enough to attend in person. The spontaneous moment was called “lovely” on Twitter.

Social Media 60

Social Media Interviews Media YouTube 60

ImPRessions - Crenshaw Communications

OCTOBER 13, 2016

Take time out from catching the latest viral video (we like this one ) or binge-watching an addictive show like “Narcos” and pick up a book that will let you explore something in depth. When media meets politics. Hustle and flow…and grow?

Viral 120

Viral Storytelling Writing Crisis 120

PRSay

OCTOBER 25, 2017

Meet people where they are. The speed and accessibility of social media means that brands are always teetering on the edge of a crisis. Companies should have strong pre-crisis and crisis plans in place. A new era of crisis communication is upon us. The urban poor is not the rural poor, said Haworth.

Social Media 119

Social Media Conference Media Corporate 119

Sword and the Script

JANUARY 31, 2017

Viral Marketing: The Hope, Hype and Helplessness. From meetings to conference calls to compliance training, the sheer deluge of interruptions in the modern office environment is a denouement waiting for critically acclaimed leadership. If you enjoyed this post, you might also like: Marketing Strategy: The Looming Knowledge Crisis .

Marketing 60

Marketing Web Viral Social Media 60

Prohibition

AUGUST 19, 2021

It is not uncommon for reputation issues to lurk on the internet indefinitely, to explode virally to an audience of millions, or to carry someone from public support to public criticism within the span of a few hours. Suppression, Removal, and Crisis Management. Prohibition are online reputation management experts. Competitor Analysis.

Reputation 118

Reputation Google Crisis Management Engineering 118

Waxing UnLyrical

MARCH 13, 2013

I am really looking forward to finally getting to meet Mark, and Sean McGinnis , see Dino Dogan again, hear from Jeff Bullas (OMG!), and meet oh, so many people I’ve talked to for so long online, like Kyle Lacy , and Jennifer Kane , and Rosemary O’Neill , and Ian Cleary , and… can you see how excited I am?!

Conference 103

Conference Social Media Crisis Crisis Management 103

The Resolution Blog

MAY 11, 2016

We’re on a mission to meet talented PR teams around the world to find out how they do things differently. So BuzzFeed and Huff Post articles are being circulated all the time so we can track cultural trends and what’s making them making them go viral. the list is endless.

Creativity 120

Creativity Comparison Consumer Examples 120

Solo PR Pro

AUGUST 29, 2017

In meeting with a behavior psychologist over the summer, I learned those with attention deficits need to hear something between 30-100 times for something to stick. You can pray for viral or train for a marathon. Nobody knows when something might go viral. Nobody knows when a crisis will occur. It ain't me”.

Communications 48

Communications Viral Energy Measurement 48

Mindful Marketing

MARCH 21, 2020

To unpack the last example more, there are few things as anxiety-inducing as walking into a grocery store during a crisis, only to find shelves empty of bread, which may be the most staple of foods for Americans. Also, Heintzelman, who I call “Scott,” was my college roommate, the best man in my wedding, and still a best friend.

Viral 75

Viral Marketing Retail Transportation 75

The Stalwart Blog

APRIL 26, 2020

What do you do when you’re embroiled in a crisis that maybe wasn’t of your making? He is a crisis PR expert, a friend of mine for many years. When you get involved in these things, how far are people into the crisis by the time you show up? “Hey, we’re really sorry we didn’t meet your expectations.

Crisis 78

Crisis Local Facebook Social Media 78

NewsWhip

MARCH 31, 2021

I mean, certainly even with a NewsWhip when it comes to tracking how stories start to go viral, seeing how that content is being engaged and shared. When a negative story breaks, is this something that’s really going viral? Is there a lot of people getting behind this? Is there a lot of commentary? Paul: It’s fascinating.

Advertising 131

Advertising Advertising Data Reputation 131

PR Conversations

APRIL 27, 2015

I enjoy the adrenaline rush of crisis communications. But after attending a Career Day event and meeting a lawyer who only talked about preparing wills, deeds, mortgages, and the like…I changed my mind. a critical thinker– and a quick thinker (particularly during a crisis). What is your favourite occupation in PR?

Film 40

Film Crisis Communications Ethics Crisis 40

PR Conversations

APRIL 27, 2015

I enjoy the adrenaline rush of crisis communications. But after attending a Career Day event and meeting a lawyer who only talked about preparing wills, deeds, mortgages, and the like…I changed my mind. a critical thinker– and a quick thinker (particularly during a crisis). What is your favourite occupation in PR?

Film 40

Film Crisis Communications Ethics Crisis 40

Cision

JULY 5, 2016

All too often we are convinced we need a website, or in this day and age, a social media strategy that will go “viral” – but this approach is often doomed from the start. Having a social media initiative go viral is not a good goal – what is the intended net result? My biggest pet peeve is…meetings that veer off course.

Nonprofit 227

Nonprofit Crisis Viral Groups 227

Bad Pitch Blog

SEPTEMBER 8, 2008

An Atlanta Journal-Constitution staffer tells us that they''re having daily meetings now…and that if we have any stories pending, to hurry up and get them written. Most of the stories in PaidContent, TechCrunch, News.com, Mashable and even hip oldsters like CSMonitor.com are so viral we can''t live without them. Hail to the cheap.

Journalism 41

Journalism Real Estate Print Newspapers 41

ImPRessions - Crenshaw Communications

DECEMBER 31, 2018

First came a White House meeting, followed by a CNN town hall and a 17-minute school walkout in March. After the manager of a Philadelphia Starbucks called the police on two African-American customers who took a table before ordering anything, the video of their arrest went viral, and the brand had a grande crisis in the making.

Fashion 255

Fashion Reputation Social Media Brand 255

MaccaPR

NOVEMBER 30, 2017

So, when does experiential marketing Make sense for CMOs under relentless pressure to meet numerical goals for engagement and impressions? Crisis communications pros know that no corporate misdeed goes unexposed in this social media climate. So, is that enough ROI for an experiential campaign to satisfy your CMO?

Marketing 76

Marketing Consumer Measurement Viral 76

Melissa Agnes

MARCH 3, 2015

I also talked about human behavior and how, by understanding what makes something go viral, organizations and leaders can leave themselves less exposed and less vulnerable, and in doing so can then empower themselves and their teams to be more proactive. Why is it so important to be proactive in your crisis management today?

Social Media 133

Social Media Crisis How To Crisis Management 133

Norton's Notes

JULY 26, 2017

I speak a lot to student and marketers alike about social media crisis management as I believe it can have a huge impact on a brand’s reputation and share price if you get it wrong. The video ended up going viral on the internet and making it to all of the main news channels. Well, Dove thinks women do apparently. We apologise.

Social Media 49

Social Media Airlines Media Viral 49

MaccaPR

SEPTEMBER 14, 2015

Our public relations world promptly erupted with crisis advice, recommending what Subway - which had featured the now self-admitted molester in some 300 ads over 15 years - should have done after it learned that the face of its brand had committed acts which guarantee that its $5 foot-long will forever be associated with a pedophile.

Brand 48

Brand Branding Crisis Social Media 48

Doctor Spin

DECEMBER 4, 2023

Echo chambers in social media contribute to the viral spread of misinformation by acting as initial bandwagons for complex contagions.” Echo chambers and viral misinformation: Modeling fake news as complex contagion. Echo chambers and viral misinformation: Modeling fake news as complex contagion. Source: PLoS ONE 3 Törnberg, P.

Media 52

Media eBook Viral Construction 52

Cision

APRIL 5, 2017

If you want to reach real influential individuals, meet them where they live by dealing with the real issues of the world. Scale for scale’s sake creates undifferentiated viral clones, where you die by the algorithms. Richard Levick: On the crisis side, we are in a technology revolution which is much more complex.

Report 225

Report Media Advertising Advertising 225