Melissa Agnes

JUNE 4, 2014

An amber alert was issued at 7pm and the picture of the abductor, taken from the hospital’s security footage, was plastered all of local media and social media. This, ladies and gentlemen, is a great example of the power of social media in emergency and crisis situations.

Social Media 223

Social Media Healthcare Case Study Crisis Communications 223

ImPRessions - Crenshaw Communications

SEPTEMBER 2, 2020

Curated by PR News, The Skinny details the top stories in the communication industry, covering social media, crisis management, media relations, content marketing, technology, and digital PR. The Social Media Examiner. It is a great way to connect with new journalists for media coverage!

Retail 320

Retail Healthcare Crisis Management Social Media 320

Stephen Waddington

MARCH 29, 2020

I’m muddling through the COVID-19 crisis, just like you, but I am starting to think about what might come next. Is it possible to have a good crisis? There’s also the sheer volume of disinformation shared on social media. The BBC and NHS have both stepped up to the crisis. My advice is to turn them off.

Crisis 167

Crisis Government Privacy Sports 167

Melissa Agnes

SEPTEMBER 29, 2014

Two weeks ago I was in Dubai presenting a 6 hour workshop on the use of social media and mobile technology for emergency management, to the GCC healthcare sector. The Middle East is doing great things on social media. Technology and Crisis Communications' on the second day. My pleasant surprise.

Social Media 214

Social Media Hotels Media Government 214

5W PR

AUGUST 25, 2023

Handling misinformation The internet and social media have given rise to the spread of misinformation, especially in the health and wellness space. Managing crisis communications In any industry, crisis communication is a critical aspect of public relations.

Healthcare 78

Healthcare Crisis Communications Crisis Education 78

Presspage

MARCH 2, 2021

Crisis communication has been on our mind a lot recently – we’ve even published a guide for PR teams and a few more resources like holding statement templates – but in this post, we really want to dig into the practical details and approach it from our own platform. So if you use PressPage, what exactly can you do with it?

Crisis Communications 78

Crisis Communications Crisis Communications How To 78

Presspage

MARCH 2, 2021

Crisis communication has been in our mind a lot recently – we’ve even published a guide for PR teams and a few more resources like holding statement templates – but in this post, we really want to dig into the practical details and approach it from our own platform. So if you use PressPage, what exactly can you do with it?

Crisis Communications 78

Crisis Communications Crisis Communications How To 78

Stuart Bruce

OCTOBER 30, 2014

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. c) Donald Steel. If you are sceptical it’s not just me saying this.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148

5W PR

OCTOBER 31, 2023

Health Academy Conference: This event addresses PR and communication professionals in the healthcare industry, offering networking event opportunities and targeted programming. International Journalism Festival The International Journalism Festival in Perugia, Italy, is Europe’s largest annual media event.

Conference 78

Conference Nonprofit Education Healthcare 78

Stephen Waddington

FEBRUARY 10, 2021

At behavioural science agency Lynn PR we have characterised the COVID-19 mental health crisis and the challenges facing mental health provisions in a briefing paper. Confirmation bias: The rise of social media has resulted in increasing confirmation bias; that is, a tendency to seek out information that confirms our existing beliefs.

Crisis 109

Crisis Government Healthcare Groups 109

PRSay

MAY 26, 2020

It includes TV and radio spots, print ads, billboards, targeted digital ads, social media posts and email messages. We are also sharing stories in the media and on social media channels, highlighting the positive experiences of patients who are seeking care at our hospitals,” said Carlton. “We

Communications 192

Communications Crisis System Healthcare 192

David PR Group

AUGUST 8, 2016

Despite incredible advances in technology, the development of messaging during a crisis still feels like it is done on the fly. What do they want to hear from our company during this crisis? And, yes, it has to do with social media and how your reputation is determined online. –John.

Analysis 40

Analysis Social Media Crisis Media 40

Melissa Agnes

OCTOBER 31, 2014

I wanted to publish a post today on something scary related to crisis and emergency management, but the more I thought about what that something could be, I realized that I probably scare you (at least on some level) every week as I detail the realities and challenges of crisis management in this real-time and digitally-connected world.

Crisis Management 186

Crisis Management Healthcare Crisis Conference 186

ImPRessions - Crenshaw Communications

JUNE 29, 2020

The crisis threatens the survival of many smaller businesses, so everyone is rooting for recovery. In times of crisis, change, or transition, leadership is critically important. The good will generated will pay reputation dividends for their brands long after the COVID-19 crisis has eased. Empathy is also a two-way street.

Marketing 225

Marketing Leadership Crisis Healthcare 225

5W PR

OCTOBER 18, 2023

Expert endorsements Collaborate with reputable healthcare professionals or experts who can provide credibility to the brand. Crisis communication plan Develop a robust crisis communication plan to address miscommunications promptly. Monitoring and engagement Monitor social media channels for discussions about the brand.

Brand 78

Brand Branding Crisis Communications Healthcare 78

ImPRessions - Crenshaw Communications

JUNE 26, 2019

Public relations teams and their agencies typically want to advise a CEO directly, and we routinely urge leaders to build a public profile through social media and high-level content. It’s good news that corporate leaders are starting to appreciate the power of social media, but progress has been slow.

Trade Shows 271

Trade Shows Leadership Airlines Corporate 271

Melissa Agnes

AUGUST 29, 2014

From The Crisis Intelligence Blog. Emory’s Excellent Crisis Communication on Facebook. Does Common Sense On Social Media Come With Age? Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai. Social Media for Healthcare: What’s The Potential?

Crisis Management 190

Crisis Management Viral Crisis Healthcare 190

Solo PR Pro

MARCH 28, 2023

Her work on healthcare legislation led to a PR and marketing career in the hospital industry. In fact, a good chunk of Pennie’s career was spent in healthcare marketing and PR. As Pennie reflects on her career, she notes her two focus areas that were total opposites: healthcare marketing and county fairs.

Meeting 88

Meeting Healthcare Nonprofit Corporate 88

Melissa Agnes

SEPTEMBER 26, 2014

I had the opportunity to present a crisis management workshop to some very savvy and fascinating professionals within the healthcare sector of the United Arab Emirates and Saudi Arabia. From The Crisis Intelligence Blog. These Smart Social Media Tactics Will Help You Prevent A Crisis. Don’t miss it!

Crisis Management 199

Crisis Management Airlines Crisis Resources 199

Remote PR Jobs

MAY 26, 2023

Will the freelancer be responsible for media outreach, social media management, content creation, or a combination of these services? Project It's crucial to consider the scope of your project when determining how much to pay a freelance PR professional. Are you looking for a one-time campaign or ongoing services?

Healthcare 187

Healthcare Survey Resources Industry 187

Cision

FEBRUARY 4, 2016

The stakes for PR are high in the healthcare industry. One wrong step could blow up into a huge crisis. How did you get your start in public relations and healthcare communication? While my name wouldn’t appear in a byline, I would still get to read my stories in the media. My greatest inspiration is…my kids.

Healthcare 120

Healthcare Print Agency Journalism 120

Burrelles Fresh Ideas

MAY 21, 2024

According to the Health Enhancement Research Organization (HERO), investing just a dollar in employee wellness can yield $6 in healthcare cost savings and increased productivity. Companies are under greater scrutiny than ever in today’s interconnected world, where news spreads rapidly through social media.

Employee 97

Employee Pinterest Resources System 97

Melissa Agnes

SEPTEMBER 12, 2014

This week I’ve been trying to jam two work weeks into one as I’ll be traveling to the middle east next week – Dubai to be precise – to speak to healthcare delegates at a GCC government conference. From The Crisis Intelligence Blog. The Value of a Crisis Simulation. Crisis Management Resources'

Crisis Management 191

Crisis Management Crisis Healthcare Customer Service 191

Newsfile

JANUARY 30, 2024

Writing copy for social media is the most popular use for AI, according to 64% of PR pros. Examples of AI Prompts for PR Research Rank the top five best practices for crisis communication in the context of a healthcare industry scandal? Engagement Metrics: Likes, shares comments on social media.

Trends 105

Trends YouTube Video Social Media 105

Melissa Agnes

OCTOBER 31, 2014

I wanted to publish a post today on something scary related to crisis and emergency management, but the more I thought about what that something could be, I realized that I probably scare you (at least on some level) every week as I detail the realities and challenges of crisis management in this real-time and digitally-connected world.

Crisis Management 100

Crisis Management Healthcare Crisis Conference 100

NewsWhip

MAY 26, 2020

Clyde Group does a fair amount of crisis work. Before we used Spike, we’d often see clients wanting to respond or react to a negative blog or an ugly social post. BL: The Clyde Group does a great deal of work in healthcare, education, finance, and technology sectors. Success metrics can be a sensitive topic in times of crisis.

Groups 78

Groups Crisis Management Crisis Public Affairs 78

Communications Conversations

MAY 3, 2017

She’s currently in a social role over at Boston Scientific, but I think the comms/marketing world has much more in store for this young woman. Let’s hear more from this PR Rock Star: You’re a senior communications specialist-social media for Boston Scientific. It definitely takes time, though.

Healthcare 114

Healthcare SMB Social Media Meeting 114

Bianchi Biz Blog

FEBRUARY 1, 2024

Commitment to a high quality of life, safety, healthcare, and education establishes an ideal environment for businesses and residents alike. Adherence to social norms and etiquette is paramount, especially in a crisis. Swift and culturally attuned responses are crucial for effective crisis management.

Marketing 109

Marketing Newspapers Print Local 109

Stephen Waddington

MAY 9, 2020

I’ve spotted at least three arguments spilling out into social media feeds this week. Hardcore lockdowners are zealously following government guidance while lockdown dodgers are find excuses not to follow social distancing. Social media inevitably had a caustic response. Local Facebook groups have a vigilante mood.

Government 83

Government Healthcare Local Television 83

NewsWhip

APRIL 14, 2020

Kivvit specializes in data-driven public affairs work, reputation management, and crisis communications. As we’re all learning, there is no playbook for the crisis we are facing. BL: How has coronavirus been similar/different to a normal crisis situation? How do you approach that differently?

Data 148

Data Public Affairs Crisis Analytics 148

Stephen Waddington

JANUARY 10, 2019

Social media listening is finding applications in healthcare. Social media listening has become a booming business in the past five years. A study of floods in Australia from March 2010 to February 2011 identified how public health information is shared in a crisis.

Twitter 68

Twitter Publicity Measurement Healthcare 68

MaccaPR

MAY 23, 2016

After college I transitioned to a job at a life science marketing agency in Chicago and am now helping healthcare clients with their communications strategies here at Maccabee. According to the 2016 Trust Barometer published by agency Edelman Health, the general public’s trust in healthcare in the U.S. What does that mean?

Conference 80

Conference Healthcare Marketing Crisis 80

Stephen Waddington

APRIL 23, 2020

The challenge with the COVID-19 crisis is that it requires an international governmental response and there are countless unknowns. It’s an area of huge international effort among healthcare providers. However, the economic and social implications of the lockdown are brutal. It has an incubation rate in humans of 7 to 14 days.

Government 132

Government Crisis Exercises Retail 132

Reputation Us

JANUARY 4, 2016

Last year’s litany of patient data mega-breaches hit some of the most well-resourced and advanced healthcare entities in the country, including Anthem, Beacon Health, CareFirst, Community Health Systems, Premera and others. Generally an attacker asked for, and was granted, access through social engineering. .

Strategy 60

Strategy Healthcare Crisis Communications Crisis 60

Remote PR Jobs

MAY 25, 2023

Will the freelancer be responsible for media outreach, social media management, content creation, or a combination of these services? Project It's crucial to consider the scope of your project when determining how much to pay a freelance PR professional. Are you looking for a one-time campaign or ongoing services?

Healthcare 100

Healthcare Survey Resources Industry 100

Cision

JULY 28, 2016

Jump ahead 30 years, and I’ve been leading strategic health care programming for every type of client in the health care industry—hospitals, payer groups, national healthcare nonprofits and major pharmaceutical companies. Have you ever had to deal with a major brand crisis? Turned out, I also loved communications strategy.

Pharmaceuticals 120

Pharmaceuticals Nonprofit Healthcare Travel 120

PRSay

APRIL 13, 2020

Today, this response is activated every time we turn on the TV or scroll through our news feeds and see more stories of businesses shutting down, closed schools, layoff fears, an economy in crisis, and sickness and death from COVID-19. Take note of the sensations in the body when listening to the news or scrolling through social media.

How To 167

How To System Healthcare Guidelines 167