Melissa Agnes

AUGUST 28, 2014

The other day I had a conversation with someone who made a statement about the healthcare industry not needing to be on social media because no one cares about the nurses’ birthdays and little useless memes (I’m SOOO paraphrasing here!). What’s the point of social media for healthcare? appeared first on Agnes + Day.

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Healthcare Social Media Media Case Study 238

Landis PR

OCTOBER 25, 2021

The COVID-19 pandemic irrevocably changed the worldwide healthcare industry. Healthcare communications changed along with it, but no one could have predicted at the start of COVID that we’d be struggling with this continuing crisis today. How do we navigate ongoing changes in healthcare communications? Test and learn. .

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Healthcare Communications Measurement Resources 98

Agility PR Solutions

OCTOBER 5, 2020

The healthcare industry has faced crisis at every turn in 2020, constantly challenged by COVID flare-ups all over the world, battling for provisions, struggling to keep frontline workers safe, and bearing the onus of reliance on a vaccine and societal stability.

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Healthcare Communications Crisis Industry 78

The Proactive Report

MARCH 27, 2020

Even healthcare practitioners are seeing their income drop because people will only come out for emergencies. And, as history has shown, brands that remain in-market with consistent messaging come out of a crisis ahead of their competitors. This is the time to show what you’re doing in this time of crisis. Plan Ahead.

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Crisis How To Small Business Social Media 225

Landis PR

JULY 24, 2023

The healthcare industry is inherently emotional, as powerful situations and life-changing moments happen every day. The same rules apply in healthcare as in other industries – if someone posts and tags you, ask for permission to re-post. Newsjacking Breaking news in popular media is often an opportunity for healthcare professionals.

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Healthcare Communications Marketing Education 52

Institute for Public Relations

APRIL 23, 2024

The objective was to understand how workers navigated being able to work independently and feeling empowered to make change (increased agency) while simultaneously helping one another and fostering a culture of compassion to get through … Continue reading How Collective Compassion Helps in a Crisis →

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Crisis Agency Communications Healthcare 52

Melissa Agnes

AUGUST 27, 2014

As we recently saw with Emory University Hospital and the Ebola controversy , healthcare institutes have a major responsibility and role to play in some serious, high-impacting crises. Emory did a beautiful job at managing this crisis, but not all healthcare institutes are as prepared as Emory was.

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Crisis Management Government Social Media Crisis 202

The Stalwart Blog

JANUARY 5, 2021

The year 2021 certainly kicked off in fine Crisis PR style. We’ve even seen the Crisis come back to nursing homes whose health care workers are reluctant to take the vaccine, simply because they’re not sure that they can trust anyone. And it starts with a good Crisis Communications plan.

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Crisis Crisis Communications Healthcare Fashion 78

Stephen Waddington

MARCH 29, 2020

I’m muddling through the COVID-19 crisis, just like you, but I am starting to think about what might come next. Is it possible to have a good crisis? Leadership: politics, BBC and NHS Political leaders around the world, the UK included, have had to shift from campaigning to managing the crisis.

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Crisis Government Privacy Sports 167

Presspage

MARCH 2, 2021

Crisis communication has been on our mind a lot recently – we’ve even published a guide for PR teams and a few more resources like holding statement templates – but in this post, we really want to dig into the practical details and approach it from our own platform. So if you use PressPage, what exactly can you do with it?

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Crisis Communications Crisis Communications How To 78

Presspage

MARCH 2, 2021

Crisis communication has been in our mind a lot recently – we’ve even published a guide for PR teams and a few more resources like holding statement templates – but in this post, we really want to dig into the practical details and approach it from our own platform. So if you use PressPage, what exactly can you do with it?

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Crisis Communications Crisis Communications How To 78

PRSay

OCTOBER 27, 2023

It goes beyond the ability to read and write; health literacy is about comprehending complex health concepts, navigating the ever-so-confusing healthcare system and effectively communicating with healthcare professionals. One, many people who are reading this know all too well.

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Healthcare Government Tools System 136

Agility PR Solutions

OCTOBER 21, 2020

Besides house pets and maybe the ozone layer, very few things have benefitted from the COVID crisis—but according to new research from healthcare staffing firm CHG Healthcare, many firms can add their own corporate culture to that short list. The post COVID silver lining?

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Company Healthcare Survey Crisis 157

Melissa Agnes

JUNE 22, 2014

Welcome to episode #003 of The Crisis Intelligence Podcast with Melissa Agnes and Jim Spicuzza. Mobile technology can do wonders for today’s crisis communication. Within this podcast, Jim Spicuzza, CEO of CrisisGo, and I discuss the power of mobile technology in your crisis communications. Running time: 49:30. Get connected!

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Crisis Communications Mobile Technology Crisis 216

Agility PR Solutions

OCTOBER 28, 2020

It’s certainly no surprise that “access and affordability to healthcare” and “communicable/infectious disease containment and prevention” were tied as the top two priorities of people worldwide during the COVID crisis, according to a new global survey.

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Leadership Crisis Healthcare Survey 60

NewsWhip

SEPTEMBER 11, 2019

There’s no telling when a potential PR crisis will hit, and the worst possible time to try and plan for it is while you’re scrambling to deal with it. We’re outlining what to do before, during, and after a crisis according to our clients, industry professionals, and panels we’ve hosted this year. Before a crisis.

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Crisis How To Crisis Management Analysis 87

Stephen Waddington

FEBRUARY 10, 2021

At behavioural science agency Lynn PR we have characterised the COVID-19 mental health crisis and the challenges facing mental health provisions in a briefing paper. The situation is exacerbated by people not seeking the support that they need when experiencing mental ill-health.

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Crisis Government Healthcare Groups 109

5W PR

AUGUST 25, 2023

Engaging with healthcare professionals Collaborating with healthcare professionals, including gynecologists, obstetricians, mental health specialists, and nutritionists, is essential for credibility and accuracy in women’s health PR.

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Healthcare Crisis Communications Crisis Education 78

Melissa Agnes

FEBRUARY 1, 2017

Welcome to episode #059 of The Crisis Intelligence Podcast, with Melissa Agnes and Sam Miller. Earlier this week, I published a #crisisready video that discusses the emotional factors that can quickly escalate an incident to crisis-level. Subscribe to the Crisis Intelligence Podcast! Running time: 49:30.

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Crisis Management Crisis Government Healthcare 100

Wadds Inc.

APRIL 17, 2024

We hope to explore topics including arts, culture, education, environment, healthcare, skills, technology and work. All eyes are on our political parties as we prepare for a general election during the continued cost-of-living crisis,” said. This list is not exhaustive and will be developed based on open-source contributions.

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Public Affairs Policies eBook Healthcare 69

PRSay

MAY 26, 2020

At Intermountain Healthcare in Utah, marketing and communications manager Jason Carlton, APR, said their campaign, called “Always Here for You” includes a 60-second TV spot that communicates that patients should not wait to seek care and describes how its hospitals are keeping patients safe. “We

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Communications Crisis System Healthcare 167

ImPRessions - Crenshaw Communications

JUNE 29, 2020

The crisis threatens the survival of many smaller businesses, so everyone is rooting for recovery. In times of crisis, change, or transition, leadership is critically important. The good will generated will pay reputation dividends for their brands long after the COVID-19 crisis has eased. Empathy is also a two-way street.

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Marketing Leadership Crisis Healthcare 225

Melissa Agnes

JUNE 4, 2014

This, ladies and gentlemen, is a great example of the power of social media in emergency and crisis situations. How can hospitals and other healthcare facilities protect themselves? How have you, or could you, leverage social media and mobile technology as a crisis preparedness strategy? Step 2: Plan and train your team.

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Social Media Healthcare Case Study Crisis Communications 223

Ethical Voices

FEBRUARY 26, 2024

Pete area, but I’ve worked in agencies, corporations, and my experience spans a variety of industries including academia, banking, government, healthcare, tourism, and utilities. Thinking about your career from circus to healthcare to agency, what is the most difficult ethical challenge you ever confronted? We call it the go bag.

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Ethics Healthcare Government Energy 91

5W PR

OCTOBER 31, 2023

Health Academy Conference: This event addresses PR and communication professionals in the healthcare industry, offering networking event opportunities and targeted programming. Association/Nonprofit Conference: Attendees can expect the latest best practices and real-life tips for PR in nonprofit and association settings.

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Conference Nonprofit Education Healthcare 78

Melissa Agnes

OCTOBER 31, 2014

I wanted to publish a post today on something scary related to crisis and emergency management, but the more I thought about what that something could be, I realized that I probably scare you (at least on some level) every week as I detail the realities and challenges of crisis management in this real-time and digitally-connected world.

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Crisis Management Healthcare Crisis Conference 186

Stephen Waddington

NOVEMBER 27, 2020

A new book describes the extraordinary achievements of NHS communication practitioners during the COVID-19 crisis. This healthcare-focused edition follows #FuturePRoof Three: The NHS at 70 with lessons for the wider PR community, published in 2018. Patient care and privacy needed to be balanced with public health.

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Healthcare Privacy Print Community 131

The Stalwart Blog

AUGUST 27, 2019

Dave Oates: Welcome to another Public Relations Security videocast where we talk with experts in and around Southern California and all things related to risk management and crisis communications. So maybe talk a little bit about that Crisis Ready package and how are you positioned to helping organizations do that?

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Crisis Interviews Employee Healthcare 76

PR 20/20

MARCH 26, 2020

What is the appropriate role of marketing in the midst of a crisis? There are no best practices in a crisis. It won't convince people that your preplanned webinar will help them in this time of crisis. Should you raise funds or donations for those being hurt by the crisis? As a marketing agency, how should we respond?

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Crisis Marketing Healthcare Resources 92

Stephen Waddington

JANUARY 20, 2021

COVID-19 is a crisis with two distinct and contrary economic outcomes. It has been a boom for online retail, big tech and healthcare; and a bust for culture, entertainment, hospitality, travel and events. But share price stagnation vs big tech and healthcare is making it hard to create further value. It’s the economy, stupid!

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Agency Healthcare Retail Travel 78

5W PR

OCTOBER 18, 2023

Expert endorsements Collaborate with reputable healthcare professionals or experts who can provide credibility to the brand. Crisis communication plan Develop a robust crisis communication plan to address miscommunications promptly. Avoid overhyping or making unverified claims.

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Brand Branding Crisis Communications Healthcare 78

Presspage

APRIL 16, 2020

This is even more crucial for key sectors like healthcare or government which need to provide regular updates to the public. Like most companies right now, our main priorities are the safety of our staff and the needs of our customers, making sure we’re helping them navigate their day-to-day during these times.

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Crisis Government Healthcare Financial 78

Stephen Waddington

APRIL 13, 2022

A second COVID-19 recession is wholly avoidable Just as businesses are starting to recover from COVID-19 there’s a new crisis on the near horizon. There is opportunity in any crisis. Areas of digital transformation such as education and training, healthcare and technology are likely to remain resilient.

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Energy Government Crisis Policies 131

Reputation Us

FEBRUARY 27, 2024

percent of the market capitalization of the world’s 15 leading equity market indices, according to the group’s 2020 corporate reputation value drivers report: “ What price reputation? ” (“Future-potential” sectors, such as technology, telecom and healthcare help drive the value up.) This is based on the value of reputation accounting for 35.3

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Reputation Corporate Insurance Insurance 78

Solo PR Pro

MARCH 28, 2023

Her work on healthcare legislation led to a PR and marketing career in the hospital industry. In fact, a good chunk of Pennie’s career was spent in healthcare marketing and PR. As Pennie reflects on her career, she notes her two focus areas that were total opposites: healthcare marketing and county fairs.

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Meeting Healthcare Nonprofit Corporate 88

Melissa Agnes

SEPTEMBER 26, 2014

I had the opportunity to present a crisis management workshop to some very savvy and fascinating professionals within the healthcare sector of the United Arab Emirates and Saudi Arabia. From The Crisis Intelligence Blog. These Smart Social Media Tactics Will Help You Prevent A Crisis. Crisis Management Resources'

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Crisis Management Airlines Crisis Resources 199

Melissa Agnes

AUGUST 29, 2014

From The Crisis Intelligence Blog. Emory’s Excellent Crisis Communication on Facebook. Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai. Social Media for Healthcare: What’s The Potential? This week’s episode of The Crisis Intelligence Podcast. Listen here!

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Crisis Management Viral Crisis Healthcare 190