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Muddling through the COVID-19 crisis: celebrating human spirit and ingenuity

Stephen Waddington

I’m muddling through the COVID-19 crisis, just like you, but I am starting to think about what might come next. Is it possible to have a good crisis? My wife shared a post on Facebook with me last night. Freelancers received a government invention this week. At work and home video has become the norm.

Crisis 167
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These Smart Social Media Tactics Will Help You Prevent A Crisis

Melissa Agnes

Editor’s Note: This is a great blog post that gives you an overview of what you can do, right now, to prevent a crisis. A social media manager loses their temper in a customer service post on Facebook. But, are they a crisis? How to avoid a public relations crisis. Facebook isn’t Twitter, right?

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UK Government report calls for social media regulation

Stephen Waddington

This is among the recommendations from the UK Government’s interim report on fake news. A new Government Select Committee report tackles fake news, foreign interference in elections, and the EU Referendum. We are faced with a crisis concerning the use of data, the manipulation of our data, and the targeting of pernicious views.”

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Who Is Fighting Fake News? [article]

ImPRessions - Crenshaw Communications

After catching heat for a Parkland shooting conspiracy video , Google’s YouTube took steps to thwart the promotion of extremist or misinformation videos. Any time YouTube finds a questionable piece of video content, it will add a text box linking pertinent “factual” information supplied by Wikipedia. Government regulation?

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Brand conversations during COVID-19

Stephen Waddington

Organisations typically have one of two responses to a crisis: they either go silent or they over communicate. You’ll have observed examples for yourself during the COVID-19 crisis. The crisis has led to a massive shift to digital communications as organisations pile into email, social and web. Image credit: The Bigger Picture.

Brand 157
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The PR “Losers” of 2018

ImPRessions - Crenshaw Communications

Facebook just can’t catch a break. In 2018, past misdeeds caught up with Facebook. In November, The New York Times broke a blockbuster story based on three years’ worth of insider accounts of Facebook’s handling of the scandal. Here’s part one of my list for 2018 PR Winners and Losers. The PR Losers.

Banking 257
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Report finds people avoiding news and trusting it less

Stephen Waddington

BBC under attack The BBC reported record audiences in the first weeks of the Ukraine crisis, but it has also come under intense criticism for its reporting of Brexit, immigration, gender identity, and attitudes to COVID-19 vaccinations. Publishers are universally concerned that the cost-of-living crisis will lead to subscription cutbacks.

Report 122