David PR Group

APRIL 4, 2024

The sequence of events leading to this moment, especially the 737 MAX debacle, which involved an iterative design process that bypassed rigorous approval procedures and resulted in software malfunctions and tragic crashes, has eroded public trust. The company’s legacy was not built overnight, nor will it vanish without a fight.

Crisis 52

Crisis Transportation Crisis Management Reputation 52

PRSay

JUNE 7, 2021

Organizations are only as strong as how they respond in moments of crisis. This myopic mindset can shut out constructive feedback and imperil organizations — making it imperative to identify shortfalls in a crisis response plan before its flawed protocols become embedded in every level of the organization.

Crisis 163

Crisis Exercises Crisis Communications Reputation 163

Shift Communications

JULY 24, 2017

s vegan donut shop is suffering from a crisis as a result of the negative media attention around sharks during Discovery Channel’s Shark Week. Whether a brand has experience with controversial news or has yet to meet a crisis challenge, having a communications plan in place in advance of a potential incident is a must. Crisis Strikes.

Case Study 94

Case Study Crisis Management Crisis Study 94

Presspage

MARCH 2, 2021

A whopping 7 out of 10 business leaders say to have experienced at least one crisis between 2014 and 2019 ( PWC ). After 2020, most businesses will be well aware that a crisis, whatever its nature, is just a natural part of running a company in an extremely interconnected, hyper-informed world.

Crisis 148

Crisis Software Crisis Management Crisis Communications 148

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Let me explain.

Crisis Communications 193

Crisis Communications Crisis Communications Crisis Management 193

PRSay

AUGUST 31, 2021

Taking a wait-and-watch approach to crisis communications is often an overlooked PR tactic. But going directly into responsive crisis mode isn’t always the answer. But going directly into responsive crisis mode isn’t always the answer. Plenty of smart people in communications disagree with this method.

Crisis 166

Crisis Crisis Communications Nonprofit Social Media 166

Presspage

MARCH 2, 2021

A whopping 7 out of 10 business leaders say to have experienced at least one crisis between 2014 and 2019 ( PWC ). After 2020, most businesses will be well aware that a crisis, whatever its nature, is just a natural part of running a company in an extremely interconnected, hyper-informed world.

Crisis 78

Crisis Software Crisis Management Crisis Communications 78

Melissa Agnes

JANUARY 18, 2017

One important aspect of your organization’s successful crisis management, is being able to reach out to, and communicate with, all impacted and relevant stakeholders, in a timely and efficient fashion. Who’s responsible for these communications? Fool-proof this system, in the event that systems are down.

Crisis Communications 100

Crisis Communications Crisis Communications Crisis Management 100

Cision

JUNE 8, 2015

The airline continued to communicate via social media throughout the ordeal and was universally lauded for its social media response to this crisis. Social media adds an overwhelming complexity to crisis communication. What I want to do in this post is to examine how to best use social media for crisis communication.

Crisis Communications 120

Crisis Communications Social Media Crisis Communications 120

PRSay

JUNE 16, 2023

Generative artificial intelligence, such as ChatGPT or Google’s Bard chatbot, can generate text, images and other content derived from the data on which the AI software is trained. Artificial intelligence can create content that — in most cases — is virtually indistinguishable from content created by people.

Technology 146

Technology Crisis Management Social Media Training 146

PeakMetrics Insights

FEBRUARY 13, 2019

One way to stay on top of brand mentions is to use powerful brand monitoring software. If you are considering using brand tracking software to grow your company’s online reputation, the following are five benefits you can enjoy. 2) Using brand analysis software allows you to reduce the effects of harmful content about your brand.

Software 40

Software Brand Branding Analysis 40

Onclusive

DECEMBER 6, 2019

PRNEWS Crisis and Measurement Summit. This gathering invites you to dive deep into the industry’s most progressive curriculum on Crisis Management. Browse this curated list and then book tickets to kick off your best year of marketing and PR yet! Dates: Feb 25 – 26, 2020. Location: Miami, FL.

Conference 329

Conference Marketing Case Study Measurement 329

ImPRessions - Crenshaw Communications

MAY 15, 2019

Boeing’s PR crisis deepened this week as a fuller picture emerged of its handling of serious problems surrounding the 737 Max. Instead, Boeing CEO Dennis Muilenberg resisted action to curb use of the aircraft, insisting that the problem could be corrected by a software fix and better pilot training. CC BY-SA 4.0.

Reputation 245

Reputation Airlines Automotive Software 245

PRSay

APRIL 8, 2020

Executives around the globe are facing a daunting task: leading their teams and organizations during the COVID-19 crisis. During any crisis, the well-being of employees is always paramount, especially now, as both health and budgetary factors are colliding. A leader should learn not to take incivility personally,” he says.

How To 192

How To Crisis Employee Resources 192

Prohibition

JANUARY 20, 2021

5) It gives you access to marketing software. There are so many different marketing software’s available that all vary in terms of what they can offer. The majority of PR companies will know of, and will already be using, software to maximise consumer engagement and to reach specific client objectives.

Company 62

Company Software Crisis Management Agency 62

Sword and the Script

JANUARY 3, 2023

Crisis management: When an organization faces a crisis, PR practitioners may work to minimize the damage to the organization’s reputation by managing the flow of information and communicating with the public. What are some examples of technology vendors developing public relations software?

Interviews 99

Interviews Publicity Technology Social Media 99

Rock the Status Quo

OCTOBER 19, 2015

As PR pros, we are responsible for awareness and reputation, and it’s a logical leap to monitoring mentions and crisis control. Even if we don’t handle social media for a client, it’s definitely our role to advise them on social listening and its kissing cousin, crisis management.

Software 100

Software Google Reputation Social Media 100

Melissa Agnes

MARCH 20, 2014

One Friday morning, CEO & Co-founder of AppFirst, David Roth, was woken at 2am to a crisis that threatened the organization’s reputation and, ultimately, their profitability. How David chose to manage this crisis is what saved the company from any and all negative press and any loss on their bottom line.

Crisis Management 238

Crisis Management Crisis Case Study Reputation 238

Critical Mention

AUGUST 16, 2018

We’ve outlined how this PR software can enable PR pros to stay ahead of the curve! In a crisis communications situation, they want all the coverage their inbox can handle and some way to sort through it all. Social listening is also vital in crisis management situations. This is where media monitoring can help.

Media 60

Media Software Crisis Analytics 60

Cision

JULY 27, 2017

Not knowing this, you give the okay to move in a direction to attract more customers rather than committing energy to doing crisis management. However, there’s been a rash of complaints about one of your products on Twitter, and it’s spread like wildfire. How Can You Determine How You are Seen? Look for trends and changes over time.

Brand 231

Brand Branding Employee Data 231

Melissa Agnes

NOVEMBER 26, 2014

Note: For more information on CASL and creating a CASL compliance policy, listen to episode #025 of The Crisis Intelligence Podcast. apps, games, software and other computer code). Why should these businesses care about CASL? There are several reasons. CASL Applies to all Commercial Electronic Messages.

Policies 100

Policies Crisis Management Crisis Software 100

Maxim Behar

SEPTEMBER 5, 2021

My argument is very simple - you can develop a software or buy any media around the world and flood it with advertisements, but today you can't do anything without properly structuring the content. Speed - this is the speed of decision-making and how fast you can adapt to any crisis, the speed of saying "thank you" and "sorry".

Meeting 98

Meeting Advertising Advertising Agency 98

Offleash

APRIL 29, 2020

We may be in the middle of a global crisis, one that’s especially hard because no one knows what lies ahead. Productiv helps businesses manage remote apps and shares COVID-19 data and resources related to video collaboration and remote work. As companies and schools moved to online work, workplace software was put to the test.

Healthcare 52

Healthcare Small Business Resources Data 52

Reputation Us

JUNE 11, 2019

For those who have heard the term, but unfamiliar with what it is, here’s a brief definition: Our friends at ZDNet describe ransomware as a form of malicious software–or malware–which encrypts documents on a PC or even across a network. Better to fail during practice than in a real game, right?

Reputation 88

Reputation Nonprofit Policies Software 88

Cision

JUNE 6, 2017

Crisis management: Having relationships with industry authorities can help shut down a problem in a crisis but you need to have an established and ongoing relationship before you can call on them to help. Social proof: Having your brand associated with a well-known authority can help augment your reputation instantly.

Marketing 239

Marketing Television Handbook Web 239

Stephen Waddington

JULY 11, 2018

It’s essential for reputation monitoring and crisis management. Machines are already undertaking tasks such as data analysis, horizon scanning, and data management, performed by practitioners starting out in their career. In my day job at Ketchum, we routinely use tools such as Traackr to identify stakeholders and influencers.

Analysis 60

Analysis Ethics Technology Crisis Management 60

Sword and the Script

JULY 2, 2019

At the beginning of every new month, I take a look back and the news and notes stemming from the software developers that make tools for PR pros. h) Crisis Management – Q&A with a PR Pro via TVEyes. there’s a lot you can do to prepare for a crisis. Here we go….

Trends 60

Trends Media Report Technology 60

Stephen Waddington

JUNE 26, 2018

It’s essential for reputation monitoring and crisis management. Machines are already undertaking tasks such as data analysis, horizon scanning, and data management, performed by practitioners starting out in their career. Brandwatch helps spot patterns in thousands of social media posts, and quickly determines their sentiment.

Ethics 69

Ethics Analysis Technology Data 69

Cision

MAY 18, 2015

According to a paper published by the Semantic Technology Institute , social listening may encompass one or all of the following functions: Reputation management. Event detection, issue and crisis management. Influencer detection and customer relationship management. Product and innovation management.

Customer Service 120

Customer Service Social Media Analysis Data 120

Beyond PR

JULY 28, 2017

Not knowing this, you give the okay to move in a direction to attract more customers rather than committing energy to doing crisis management. However, there’s been a rash of complaints about one of your products on Twitter, and it’s spread like wildfire. How Can You Determine How You are Seen? Look for trends and changes over time.

Employee 80

Employee Journalism Data Technology 80

The Stalwart Blog

APRIL 26, 2020

What do you do when you’re embroiled in a crisis that maybe wasn’t of your making? He is a crisis PR expert, a friend of mine for many years. I was the marketing director for a software company and hung up my own shingle about 13 years ago. The two cardinal rules in any crisis PR position. Dave Oates: Sure.

Crisis 78

Crisis Local Facebook Social Media 78

ZudePR

JANUARY 21, 2016

When it came to small business marketing, digital marketing, SEO, PR, media relations, crisis management, Glasgow no-one would curate better content than me. It stands for Software as a Service. It was like being at digital marketing finishing school but my lecturers were world leaders in their field. Hiten’s SaaS Weekly.

Digg 104

Digg SEO System Reddit 104

ImPRessions - Crenshaw Communications

JULY 10, 2019

As a profession, public relations evokes images of media pitching or crisis management. Most tech industry award competitions like those put on by the Drum, Digiday, and many other trade publications require entrants to compose 500-1000-word essays that persuade judges you have the best product, service, team, or software.

Case Study 231

Case Study Writing Pitching SEO 231

Where the Fishermen Ain't

OCTOBER 25, 2013

This is to say nothing of the subsystems for crisis management or Wikipedia engagement. . PR Must Prove Its Value to Online Communities or It Will Be Treated as a Software Bug or Network Damage. Open-Source Values and Practices the Same Things the PR Industry Ought To.

Publicity 39

Publicity Wikipedia System Community 39

Maxim Behar

JANUARY 24, 2022

The advertising industry claims to be the winner as they own media shops and creators, and so the digital experts as their leadership abilities allow them to create applications, tabs, and software. Maxim Behar strongly feels that Public Relations experts and managers will be the leader of the future big, merged business.

Ethics 52

Ethics Creativity Leadership Crisis Management 52

PRSay

MAY 4, 2021

But now, according to data from the Austin, Texas-based AI software company Yonder , which discovers the hidden groups controlling and spreading online narratives, foreign factions have weaponized this “link” between vaccination and infertility.

Publicity 172

Publicity Handbook Ethics Study 172

Critical Mention

OCTOBER 24, 2019

That’s why we’ve created a platform uniting software, education, and community to help businesses grow better every day. We believe businesses can grow with a conscience, and succeed with a soul — and that they can do it with inbound. PRNEWS Blog.

Blogging 68

Blogging Education Resources Creativity 68